Standard Room, 2 Double Beds, Smoking

Reviews of Rodeway Inn

2 out of 5
Rodeway Inn
2923 Fort Campbell Blvd, Hopkinsville, KY

Reviews

6.8
Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 8 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very attentive
Stayed 4 nights in Feb 2024
Response from M on Mar 8, 2024
Dear Andrea,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Okay

Shannon

Stayed 2 nights in Jan 2024
Response from M on Jan 25, 2024
Dear Shannon,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from M on Oct 6, 2023
Dear Francisco,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from M on Sep 8, 2023
Dear Annette,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Howard

Stayed 1 night in Jul 2023
Response from M on Sep 2, 2023
Dear Howard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Sincerely,Management Team

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than expected
Stayed 2 nights in Jul 2023
Response from M on Jul 29, 2023
Dear Ralph,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Randy, La Crosse

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Last minute reservation while traveling. The rooms were disgusting! Ceiling tiles covered in mold drooping down in the bathroom. Tub floor was rotted out and felt like you would fall thru. Blood splatters on bathroom wall. Rooms stunk from lack of cleaning. Slept minimal amount and left as quickly as possible. Don't stay at this place!
Stayed 1 night in Jun 2023
Response from M on Jul 20, 2023
Dear Randy,We apologize for the unacceptable conditions you encountered during your stay. This is not the level of cleanliness and comfort we aim to provide our guests. We take your feedback seriously, and we will address the issues with our team to ensure immediate improvements are made. Your experience does not reflect our usual standards, and we appreciate you bringing it to our attention. Thank you for sharing your concerns, and we apologize for the inconvenience caused.Sincerely,Management Team

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from M on Jul 20, 2023
Dear Ronald,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 Okay

Penny, Springfield

Liked: Property conditions & facilities
Average for just a place to rest for the night.
We had reserved a long size bed, but when we got there all they had was a smoking room. We had to take two double beds to get non-smoking. Not very much on the continental breakfast. Good for just stopping for the night.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed something cheap and easy. Was very satisfied.

10/10 Excellent

Ruby, Beverly Hills, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Wonderful bed and a big tv

10/10 Excellent

jennifer, english, in

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel rate
Great

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and in a good location. Kind of noisy thru all hours of the night.

6/10 Okay

Brian, Detroit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great place for the price.
Decent hotel for the money. No frills, this is not the Holiday Inn so don't expect it. Close to many restaurants and fast food.

6/10 Okay

Rory, Tennessee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
not good not great
I guess for $50 you get what you pay for. the place needs to be remodeled. Bathroom with mold around the floor edge and carpet in the room behind furniture was not clean.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ronda, Gainesville

Liked: Room comfort
Just what we were looking for
For two road weary travelers it was a haven. Just needed a good nights sleep and didn't want to pay a fortune. Location was fine, amenities were what we needed. breakfast was provided though we didn't eat, Cereal, toast, juice milk, coffee. Didn't stay long but was a great stop for overnight.

6/10 Okay

David, Hopkinsville, KY

Liked: Cleanliness, property conditions & facilities, room comfort
hotel near major highways
The hotel was very clean. Our problem was that the internet connection kept failing. . Poor breakfast. Donuts were gone when we went down to breakfast. We went to Hardie's instead

8/10 Good

Robert, Knoxville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two nights stay
Having never stayed in this motel, I was not disappointed. The staff was very nice and helpful, and the room was comfortable enough for my two nights. It would have been nicer had there been a flat screen television in the room, since the place is lacking a swimming pool, but all in all, a very pleasant experience.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
decent place
I was rather disappointed that there was not an exercise room as advertised online. Other than that, I got what I paid for...a cheap room, yet clean and comfortable.

6/10 Okay

CG, Arkansas

Liked: Staff & service
Disliked: Property conditions & facilities
Ok for the money!
This motel was OK for one night. Our room had an unpleasant odor and the motel overall has seen better days. The staff was very friendly and most helpful. Next time I will definitely upgrade. I would recommend with reservations, you get what you pay for.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
WOW!!!!
This was the worst hotel stay I have ever had. My group and I arrived late in the evening. The first room we went to the air conditioner was in pieces and was not working. The desk clerk wasn't aware of this and said he was sorry. We recieved another room. We made sure the air worked in room #2. All of us took showers. Every one went to bed but me. The hour I remained up I had killed 3 cockroaches. The next morning my 2 yr old daughter found the smoke alarm AND battery in a drawer. That evening we got back after doing some visiting and my 70 yr old mom saw 2 cockroaches on the wall. Killed them and proceeded to the office. The desk clerk informed her that we must have broght them with us. After mom told him that we was clean peopl he changed his story to: It must be because of the high waters in New York... (we came from Michigan and was in Kentucky). My mom demanded her money back and I went to the room and pack up. I would NOT recommend this (roach)Motel to any one, unless that is the enviroment you already live in. The next time I go to hopkinsville, KY I will make arrangements with friends.

10/10 Excellent

jema Guadalupe

Business traveller
Liked: Cleanliness
Excelente
Stayed 1 night in Oct 2023
Response from M on Nov 18, 2023
Dear Jerna Guadalupe,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team