Although I arrived at 9am I had to wait till 2pm for my room. But they did store my luggage and let me use the pool. I was not aware of the "resort fee" so had to pay that as well.
The stay was great, good location to beach and shops. room 1405 was large and comfortable. But during the 3 nights there, the room was NOT cleaned or serviced ? As my flight was not till 9:30 (leaving hotel at 7) I paid for extra for 1/2 day and 1/2 the room rate, which worked out well.
I used the excursions desk to book the Diamond Head trip and a night at a Laua !
Stayed here a few night and was surprised with the facilities. This place has everything. As a budget traveller I could make my own gormet meals in the fully equiped kitchen every night. The kitchen was all bit older but worked great. We just ate out for lunch which gave us the budget holiday we planned.
Sraff were helpful and friendly.
Long stay great location nice staff. The bed not so good small and very hard lower room kind of loud outside at night had a great trip 21 days in Paradise going back in August Thanks to guys at waikiki shores rentals for taking care of us again. Go see them when you stay there yellow umbrellas in front of Hotel
Staff was very accommodating Daniel and Cheryl and the rest of the staff were excellent. Hotel is close to the beach easy walk. Close to shopping stores. Kitchen it was perfect if you have kids. This is my second stay here and I will come back again
We chose this hotel because all five of us could stay together and cook food for our son with allergies. The lobby is beautiful and the staff was friendly, but the halls made us a little apprehensive since they were narrow and unappealing. However, the room was quite spacious and clean. The view from the lanai was enjoyable, but the afternoon sun made it too hot for use then. Also the pool and hot tub were under repair for the majority of our stay.