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Reviews of Prince Hotel

2 out of 5
Prince Hotel
7/F Kingland Building, 737 Nathan Road, Mongkok, Kowloon

Reviews

5.2
Rating 10 - Excellent. 15 out of 205 reviews" "
Rating 8 - Good. 38 out of 205 reviews" "
Rating 6 - Okay. 54 out of 205 reviews" "
Rating 4 - Poor. 42 out of 205 reviews" "
Rating 2 - Terrible. 56 out of 205 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Goh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regret to select
Room too small , no walking space and toilet very clamp
Stayed 7 nights in Dec 2023

10/10 Excellent

KING-MAN

Stayed 1 night in Nov 2023

10/10 Excellent

KING-MAN

Liked: Cleanliness, staff & service, property conditions & facilities
服務十分好
Stayed 5 nights in Nov 2023

10/10 Excellent

KING-MAN

Travelled with group
Liked: Cleanliness
Stayed 5 nights in Nov 2023

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2023

8/10 Good

Hung Ming

Liked: Cleanliness
Stayed 2 nights in Sep 2022
Response from ho on Sep 25, 2022
thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room is extremely small with tiny bed.
Stayed 1 night in Nov 2021

4/10 Poor

maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To avoid
Extremely small room for the price paid. The last night we found a flea
Stayed 3 nights in May 2019

6/10 Okay

SFALLMYLIFE, san francisco, us

Travelled with family
Disliked: Amenities, property conditions & facilities
You get what you pay for. Do not confuse this with the other high end "Prince Hotel" in Tsim Sha Tsui. This one is in Mongkok and it’s a world of difference. We needed a place to stay for one night in Hong Kong so we didn’t need anything fancy. I am still uncertain whether staying here was the right choice, but I will add info here so that you can decide for yourself. Location: Right on Nathan Road. The closes subway station is a 5 min walk (Prince Edward and Mong Kok station). There are a ton of buses that run on Nathan Road. Many airport buses pass through Nathan Road. Price: It very cheap at about $50USD per night. The quality of the place puts this at about $20USD per night, but due to its location, the price reflects this. Telephone: You cannot call them. Yes, I tried to look up their number and it is not an option. You can only communicate with the hotel via WeChat, but I must say that whoever is on the other end is pretty responsive. Since you have to send a friend request & it needs to be accepted, I suggest to you do this way before your stay here. Hotel/Hostel: This place is far from being anything close to a “hotel.” It is more like a hostel at best. It is small and very basic. There is NO street front for this place. It is located in the higher floors of an old building. Once you get to the building address, you must take the tiny elevators up to the 7th floor. When you arrive there, you pick up the phone to call someone & they give you a pin to enter into th
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and good value for money. Almost hidden it is very difficult to see. Advice on how to locate and check in would be useful to have on the Expedia page or in an email before checking day. Otherwise it was in a good location in a downtown area, on a Main Street and near a train station.
Stayed 3 nights in Apr 2019

8/10 Good

Prechana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
It’s more like a motel. Nothing fancy but it’s great value for price. Everything was very clean. The room itself is quite small with a small bathroom. The lady at the reception was very nice as well. Just one thing I would change: the noise control. You can hear every single thing happening outside which means people outside can hear you too. Overall, I’d say that I was very satisfied with my stay.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
the room very small. no desk, no chair. no window.
Stayed 10 nights in Feb 2019

6/10 Okay

TIMOTHY

Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location was incorrect initially, so it took awhile to locate. I have already edited it on google maps.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in hk. valued for the money
Stayed 2 nights in Dec 2018

8/10 Good

Vangie, quezon city, ph

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel, because its located at the center of Kowloon, between Prince Edward and Mongkok MTR train station, within the market place and business center of Kowloon, the room and toilet are clean but small. The Hotel occupies only 7th floor of the Kingsland building the reason why its hard to locate, the landmark for this Hotel is Nathan Road corner Bute street. The Kingsland is the next building after Mcdonalds... recommended for those with tight budget..
Stayed 4 nights in Dec 2018

6/10 Okay

Ernestcfung

You can’t expect too much. You got what you paid for
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible Place to Stay
First, the address on google is misleading. It's a little hard to find. The hotel is in a building near the Mcdonalds, next to a pharmacy. You have to go up to the 7th floor from the inside. On first glance, my room looked okay, just tiny. The size of the room reached from the top of the bed on down to the foot (about five feet across). The bathroom/shower combo took up about half of the room. You are given one pillow and a set of house slippers. There was a tv set, ac, shampoo, toothbrush, toilet paper, and a power strip to use. There was no electric water kettle, but there was a machine outside that would give hot or cold water. The sheets weren't the cleanest. There were small stains on the fitted sheet, pillow and duvet. The bathroom was a bit moldy. The toilet leaked water with every flush (imagine brown or yellow water seeping out onto the bathroom tiles). Also, the toilet itself didn’t refill its water consistently. A couple times, I had to manually take the cover off and refill the toilet bowl. Also, the shower water never got warm! Every time I returned to my room, I would find at least two cockroaches. Once, a cockroach fell from the ceiling onto my pillow. I spent the rest of the nights anxiously worrying if more would crawl on me as I slept. Staff also didn't clean out the trash consistently. What really got me, was the sign above the light switch bribing customers for a good review. Supposedly if you left a good review, you’d receive a “free gift!”
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk staff were nice; internet connection is not good; room is very small; not enough room to put our 2 carry on suite cases, we need to stack them; washroom is tiny; bedding are old but clean; excellent location, close to MTR, buses, restaurants, shopping.
Stayed 8 nights in May 2018

2/10 Terrible

HELEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's not a hotel...

8/10 Good

Rio, DC

Liked: Staff & service
Disliked: Cleanliness, room comfort
small hotel in crowded area
The hotel is small and not that easy to find. The bedroom I got was small as well but I understood the price I paid for this bedroom could only help me get this kind of hotel in Hong Kong especially in its most crowded area. But I don't like the smell of the room as well as its cleanliness of its bed.
Stayed 1 night in Feb 2018

4/10 Poor

Eunkwang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Very bad...unforgettable experience..
Stayed 1 night in Jan 2018

8/10 Good

Siu Lan

Liked: Cleanliness, staff & service
A good budget room
My family of 5 booked the room last minute for two nights. This room was just what we needed; a place to sleep, shower and recharge equipments. The room is small and only has beds, bathroom, a TV and a small stand, therefore it may not accommodate many baggages, but you can store them under the beds. We only had backpacks. The staff is nice and helpful. The location is great and the place is clean. I would recommend it and return.
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

2/10 Terrible

Sherynel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

6/10 Okay

Lovely Lhidel

Disliked: Staff & service
The room was clean but the service was not that good. We had hard time talking to the receptionist as she doesnt speak english. Plus when we request to microwave our food ahe didnt allow that instead we went to the nearest 7 eleven store just to warm our foods. The location in Mongkok is great though as when you go out of hotel you will see the shopping malls, markets and fast food chains.
Stayed 3 nights in Dec 2017

4/10 Poor

jessica, malaysian

Disliked: Staff & service, property conditions & facilities, room comfort
No window, small toilet, different from the pictures, cleanliness but noisy .many chinese from mainland , wifi provide but not stable. Good location.
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I ever stay in my life
Terrible Hotel, nothing like the pictures! Everywhere you look dirsty, There was fungus and the walls, window broken so didn’t open, the shower was a hose attached to the wall. Under the bed of my room there were belingings from other guest, a box, and lot lot of dirt. Staff noisy, during the night a group of people will get together on the reception and be so loud, impossible to sleep. Anything will be better than this
Stayed 4 nights in Oct 2017

6/10 Okay

CHAK-KWAN

Stayed 6 nights in Oct 2017

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never Ever Book This Hotel
$92 US for a hooker hotel. Rude service. Never cleaned the room. Lied about facilities. Internet never worked. In no way was this a 2 star hotel.
Stayed 7 nights in Sep 2017

2/10 Terrible

dannette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this ia the worst hotel ever
Stayed 4 nights in Oct 2017

8/10 Good

Karyl Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

kay, dubai

Disliked: Cleanliness, property conditions & facilities, room comfort
For a night only
Location is good , reception is good , room is small but fine , bed sheets are extremely dirty and full of hair !
Stayed 1 night in Jul 2017

2/10 Terrible

fu jun, las vegas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was decent
The room smelled unsightly, almost like urine. I asked the front desk to do a room change and they were unwilling. I wouldn't recommend this hotel to anyone. There wasn't even a window so the room was almost like a jail.
Stayed 5 nights in Aug 2017

6/10 Okay

Verified traveller

Hong Kong
Convinient to MRT transport.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff was friendly.
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Recommand for anyone
Next door customer continues screaming and yelling from 1am to 7am everyday for the first two day stay. Finally the third day they agree to move me to another section. I wasn't sleep for 3 days.
Stayed 3 nights in Jun 2017

4/10 Poor

Ben, China/USA

Disliked: Property conditions & facilities, room comfort
Simple things broken in bathroom.
I was surprised to find the water pressure in the bathroom just a trickle in the sink, non-existant in the toilet, and normal for the shower. At first I thought that there was just no water, and the lady at the front desk said that it was a building-wide problem when I asked about changing rooms. Well, she might have been bluffing because I was surprised to discover that the shower DID work (although no hook to hang the nozzle on) although the toilet never filled with water on its own (it was easy to fill with the shower, since they are right on top of one another). Honestly, I wouldn't have stayed here if I hadn't pre-paid and didn't plan on spending hardly any time in the room. We made due for the few hours we were there early in the morning/late at night. Other than the bathroom functional problems, the room was clean and the air conditioner cool!

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Younger staff was nice, but older staff was bad.
The blanket was dirty. Younger receptionist had service mind and was helpful. Older receptionist was not willing to serve and help anything. She was unfriendly.

2/10 Terrible

Natalie, LA, LA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely Terrible
The women checked us in said, the bldg had water problem. We (us, customers) have to fill up the toilet tank after each pee or poop, yet the shower has water. I already thought that's odd. I noticed the other side of the bldg didn't seem to have water problem, the next day, and thought perhaps we could request for room change. Guess what that same women, she was so mean did not want to talk to us. I found later on that day, that she reserved the better rooms for her own local customers. That was such a sad stay (me and my husband literally had to fill up the toilet tank the whole night long manually after each pee/poop, can you believe it? It was a "worst" "hotel stay" in my life. It ruins our trip totally.

2/10 Terrible

Jill, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Hotel
This should not be called a Hotel it's disgusting, dirty & so small it does not even fit a suitcase let alone 2 people, the so called double bed was a king single & the so called bathroom was a shower over a toilet & a tiny basin & had to sit sideways on the toilet because your knees could not fit between the toilet & the shower screen, the towels provided were rags. We complained & got an upgrade, this was a twin room just as bad as the other, my husband could stand in the middle of the room & touch the walls. Needless to say we checked out the next day & lost our money. No English spoken at all See pictures
First Room
First bathroom
View from bed to door
Upgrade room

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! Don't recomend!
It was horrible! First they didn't have the room we booked, so the rearranged a room from the hotel one floor below. The room was smaller with a tiny bathroom. The wi fi wasn't working, the AC had no controller, no towels, the bathroom drain got jammed, the walls were thin, so we could listen to all other guests and the door were always banging because of the door closer. In the middle of the night a woman started to yell and fight with her husband and there was nobody from the Hotel staff to do help. Nightmare hotel!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Really bad choice...
Poor staff service, would not fix the drinking water and our leaking toilet bowl. Room and bed is impossibly small for 5 people, internet does not work for first 3 days of stay.

2/10 Terrible

Ross

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very small room that should not be advertised on Hotels.com as it detracts from your normal very good service and hotels. Would not recommend to anyone.

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets but no replacing

2/10 Terrible

Martin, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Close to my family home
If you just want to have a bed to sleep for few hours that is ok but too noisy to sleep anyway

6/10 Okay

RAHULKUMAR

For a budget traveller it's very good
Good value for money

2/10 Terrible

Dayton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort