Quadruple Room, 2 Double Beds | Living room
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Reviews of New Grand Guest House

2 out of 5
New Grand Guest House
36-44 Nathan Road, Flat C5,13th Floor, Block C, Chung King Mansion, Kowloon

Reviews

6.0
Rating 10 - Excellent. 6 out of 41 reviews" "
Rating 8 - Good. 7 out of 41 reviews" "
Rating 6 - Okay. 12 out of 41 reviews" "
Rating 4 - Poor. 9 out of 41 reviews" "
Rating 2 - Terrible. 7 out of 41 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is good, but Chungking Mansion isn't the nicest place on Earth and can be a bit scary. The room itself tiny and a bit expensive for what you get, room cleanliness is bad, there's mold everywhere in the bathroom, old bedsheets and pillows. Overall the staff was pretty nice, also it never felt unsafe. Just an okay experience, borderline bad when it comes to cleanliness
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
The care taker was approachable and very hard working but the pictures of the room on the website are very misleading and far away from real.
Stayed 3 nights in Nov 2018

6/10 Okay

Mr Owen

Liked: Cleanliness, staff & service
Small
To stay on a budget by yourself,you probably will end up in Chungking mansion's.Very small rooms with no windows.Shower is above the toilet.The bed was comfortable enough for Hong Kong,shower worked well plenty of hot water.Aircon and WiFi, kept clean,it served a purpose.If you can afford double the price I would stay elsewhere,but on a budget, doe's the job.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It wasnt so bad after all despite all the reviews ive read upon booking. If youre not gonna spend your whole day in the room, then i dont see the problem in booking this guest house. Yes, it’s small but it has bed with clean sheets, air-conditioner and shower, basically all i need. Easy access to mtr station and the area is lively. We arrived and went home safe and sound.
Stayed 3 nights in Oct 2018

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small, but clean!!
Fantastic front line staff, they were very friendly and accommodating!!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
soso

2/10 Terrible

Ikenna, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst experiences of my life!!!
This has to be the dirtiest most dangerous accommodation I have ever paid for. Guest was located in the back alley where suspicious activity was taken place. Absolutely miserable conditions, the bed was dirty and sheets hasn't neen changed, no towels were provided small uncomfortable room. Prison conditions. I could go on and on. Horrible experience!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it.
Booked a family room for 4. It was clean, central, and the check in was quick. Staff was pleasant. Considering the price I paid, was entirely satisfied.

2/10 Terrible

Chris, Calgary,Alberta,Canada.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay and would never stay.
Booked online, immediately tried to Cancel, thought that I had canceled, but never got any confirmation and found out, when got Visa Statement that they are trying to bill me for the full amount, as if I had stayed in this very very poor facility, where you feel as if your life is in danger from the minute that you arrive. When we arrive in Hong Kong, myself and my new wife went to this place to see if we wanted to stay at this Hotel. It fell far short of are expectations so we immediately left to find a suitable Hotel to stay in. The person at the check-in desk was not helpful at all, using the excuse that she could not understand English in a largely English speaking City of Hong Kong. We informed her that we would not be staying, this seems to have fallen on deaf ears. I will repeat Expedia is trying to bill me the full amount as if we had stayed at this poorly managed facility, that was far below what we were expecting to find. I tried repeatedly to deal with Expedia in the days to fallow expecting some kind of resolution, any and all attempts to talk to any of the Expedia staff, did not produce any results. This forced me to locate a travel agency that was able to help me with all of my other travel plans. Upon receiving my Visa statement I am now faced with trying to clear up all of the mistakes that Expedia Hong Kong, made in dealing with this matter. I am now safely back home in Canada, trying to deal with the same people that I could not deal with in Hong Kong.

4/10 Poor

Emmy, Kampala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
The Hotel is not yet worth to be on Hotel. Com list. It has no staff, no facilities, no internal communication no good condition.

10/10 Excellent

Anatoly, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a cheap stay for a backpacker
A good stay. Small single room, clean, with a toilet and shower in it.

8/10 Good

??

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
시설은 깨끗함 화장실은 개선해야 함
Stayed 1 night in Apr 2023

2/10 Terrible

jesus

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
TV spoiled,wifi cant connect.
Stayed 1 night in May 2023

10/10 Excellent

Nobuyuki

Travelled with partner
Liked: Cleanliness, staff & service
荷物預かってくれてよかった
Stayed 1 night in Apr 2023

2/10 Terrible

Nick

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

chenyi

Liked: Cleanliness, staff & service
位置很棒
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Don't expect anything else than a hard bed
Smallest room I ever stayed in except for capsule hotels. You enter the room and there is a bed, that's it. Very thin mattress. Just enough space to put your luggage, dont expect to be able to open it elsewhere than on the bed. I knew when I booked that guesthouses in Chungking Mansion are of the cheapest accomodations in HK, but wow that's harsh, especially when you just arrived from a 12 hours flight. Avoid it if you think you will need a good night sleep. Terrible to access the guesthouse as you have to wait your turn for a very small elevator. On the good side, convenient location in Tsim Sha Tsui.
Stayed 2 nights in Feb 2019

4/10 Poor

Alex

Business traveller
Disliked: Cleanliness, property conditions & facilities
シャワーとトイレが汚い
Stayed 2 nights in Feb 2019

8/10 Good

Iva, HK

Liked: Staff & service
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

HSIAO LI

Disliked: Room comfort
地理位置方便，出入的人很複雜，房間小，沒有主動提供毛巾跟吹風機
地理位置很方便，用走的就可以到附近的景點，例如星光大道、天星小輪、海港城、蘭芳園、媽咪雞蛋糕.....等，捷運站就在旁邊(尖東站/尖沙)，不過這裡出入的人很複雜，電梯很慢，又不好等，還遇到電梯壞掉，光排隊回飯店就等夠久!!!!房間小，而且沒有主動提供毛巾跟吹風機，還是我跟賓館人員要他才給我~~CP值很差~~
Stayed 2 nights in Oct 2018

6/10 Okay

I-YU

Disliked: Cleanliness, room comfort
雖然地鐵離不遠，但將來去香港的話，我應該不會再選重慶大廈的，畢竟這種回到飯店要跟多隻小強碰面的經驗.....一次就夠
Stayed 2 nights in Oct 2018

8/10 Good

Matthieu, Toulouse

Liked: Staff & service, property conditions & facilities, room comfort
Bien
Très bon placement, propre mais sans plus.
Stayed 4 nights in Sep 2018

6/10 Okay

tsunekuni

Disliked: Cleanliness, property conditions & facilities, room comfort
あの重慶マンションにあるゲスハ
あの有名な重慶マンションにあるゲストハウス。 建物までの道のりは迷うことありませんが、一歩中に入ると、雑然として客引きも多く、怪しい雰囲気満点。 大きなビルでエレベーターもブロックごとに細かく分けられているので、最初は戸惑います。（ちなみに建物に入って一番奥のエレベーターです） カップルやファミリー旅行にはとてもじゃないけどお勧めできません。旅慣れたバックパッカー向け。 フロントは施錠された格子戸の向こうなので、声をかけないと入れません。スタッフはイスラム系の女性で英語は堪能でした。 部屋は必要最低限。シングルは狭いシャワールーム兼トイレと狭いベッドのみ。エアコンとテレビ、ｗｉｆｉは完備。 ベッドの枕元にエアコンのスイッチ（たぶん室温調整は無理）と「ＨＯＴ」というボタンがあって、それがシャワーの温水器のボタンと気が付くのに暫くかかりました。 アメニティは歯ブラシ程度。冷蔵庫もありませんし、年代物の建物なのでそんなに綺麗でもありません。 ただ、「あの重慶マンションに泊まった」という達成感はありますし、雑然とした1階のイスラム圏も慣れると楽しいです。
Stayed 2 nights in Jun 2018

10/10 Excellent

XIHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TSUI YUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
寄存行李服務，超過check out時間，是需要付費。
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
出入方便的民宿，樓下深夜樓下較吵雜，女性要注意……

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
如果男生住還可以,女生就不要選擇了,沒人清理房間,抽氣扇壞的,清洗過的毛巾有頭髮在.半夜有打架.

4/10 Poor

Cintia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
localizacao
O hostel fica localizado em um bairro com facil acesso a ferry e MRT, com muitos shoppings, restaurantes e lojas. Os quartos sao simples e limpos, mas mto pequenos. Somente para quem procura uma estadia de poucos dias e nao se importe com a falta de conforto

2/10 Terrible

mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near for shopping
Not bad

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

日本人

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
チョンキンマンション中の広いフロアにあるホテル。 はっきり言って、チョンキンマンションを探せても、そ
チョンキンマンション中の広いフロアにあるホテル。 はっきり言って、チョンキンマンションを探せても、ホテルに辿り着くまでにどれだけ時間が掛かるか？探せるか？わからないくらい、探すのに苦労しました。 やっと辿り着いたら、事前に予約しているにも関わらず、安い部屋は一部屋だけしかない。余分に100ドル払えと要求してきた（英語でお互い伝わらなかったのかもしれないが）が、強気で交渉して払わず、安い部屋が空いた時に、部屋を移動して事無きを得た。 部屋は寝る為のスペースしか無かった。 3部屋見たが、どれも変わらない。 但し、各部屋色んな故障があり、耐えられない。 エアコンが壊れていて、音がうるさい！ 稼働停止で、寝れない！ シャワーのホースが壊れている為、ユニットバスとトイレットペーパーがいつもビシャビシャ。 日本ならクレーム物だが、海外は致し方ないのかも。 ですが、部屋代の要求などは、酷くないですか？事前に支払っている以上、トラブルにしかなり得ない。 もし、安い部屋が空いた時に部屋を移動する説明であれば、事前にサイトで告知➕現地で色んな国の言葉でわかるように色んな言葉での紙を用意すべき！ 正直、今回の旅が1人だったら、耐えられなかった！ホテルを余分に金を払って、違うホテルに泊まっただろう！

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
エアコンの音ひどすぎ
とにかく酷かった。チェックインする時、決済はネット済んでるはずが、もう100HKD払え！的なこと言われるし、エアコンの音が、簡易発電機並みの騒音だし、とにかくすごかった。良い経験にはなったが、もう二度と泊まることはないです。

6/10 Okay

アジアン, ジャポン

Disliked: Cleanliness, staff & service, room comfort
安く泊まれる
宿泊費用が安いのが魅力です。自分は寝るだけでしたので、十分事たりました。鍵は入り口が2重になっており、部屋も入れると3重になるのでセキュリティとしても良かったです。ゲストハウスなので、タオル、歯ブラシは持参要です。

6/10 Okay

Yoshi, JAPAN

割り切って使うにはいいホテル
部屋の設備や狭さ、新しさなどは相応ですが、この値段でこのロケーションならば、ありだと思います。wifiもありましたが、あまりつながりません。また、利用したいです。

8/10 Good

大陸浪人

Liked: Staff & service, property conditions & facilities, room comfort
素泊まりなら問題ないかも
ユニットバスというよりはシャワーの付いているトイレといった感じなのでサッパリ感を得るのは少々キツイかもしれません。オーナーさんはとても親切でした。ネット環境も問題無しでした。

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
very very small and noisy
really to small - Old noisy air conditioning.The double bed was really small for two people.

4/10 Poor

Oona, suomi

Disliked: Cleanliness, room comfort
Vaikea löytää
Guest house sijaitsi jonkun "ostoskeskuksen" tai vastaavan sisällä, ja siellä oli paljon intialaisia tyrkyttämässä krääsää. Oli erittäin vaikea löytää. Huone oli pieni ja lakanassa oli tupakalla poltettu reikä. Lakanoita ei vaihdettu päivittäin, vaikka sänky sijattiinkin. Suihku oli käytännössä bidee suihku, ja kuumaa vettä oli vaikea saada hanasta. Henkilökuntaa ei kiinnostanut asiakkaat.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
太让我失望了
房间只有2米宽，冲凉头会碰到热水器，如果不碰到就要坐在马桶上冲才可以。电梯要等很久才上的去，这栋楼非常杂，感觉不舒服！

4/10 Poor

Lenin Jordán, Venezuela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo normal par el precio
No me gusto mucho son las personas que llegan al principio de la mañana y al final de la noche personas de trabajo de noche ósea prostitutas o chicas de servicio sexuales llegan borrachas o tomadas acompañadas de sus proccenetas y nosotros viajamos en familia y no estamos acostumbrados a ver esas cosas