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Reviews of Cordis, Hong Kong

5 out of 5
Cordis, Hong Kong
555 Shanghai Street, Mongkok, Kowloon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1067 reviews" "
Rating 8 - Good. 291 out of 1067 reviews" "
Rating 6 - Okay. 65 out of 1067 reviews" "
Rating 4 - Poor. 34 out of 1067 reviews" "
Rating 2 - Terrible. 19 out of 1067 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn Tan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great time at Cordis Hotel. Amenities were great and Staff were amazing. I ordered a cake for my mum's birthday, but they send us a tray package which is really cute along with the cake. Thank you. will be booking again on our next travel.
Stayed 4 nights in Apr 2024

10/10 Excellent

ChinYin

Liked: Cleanliness, staff & service, amenities
Excellent housekeeping service
Stayed 4 nights in Apr 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Cordis. Loved the swimming pool and the kids particularly loved the buffet breakfast. Such a great location with the MTR station virtually in the building. Really handy and comfortable stay. Would recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Repeated customer and stay here for 3 times already. Good service and convenient location!
Stayed 5 nights in Apr 2024

10/10 Excellent

Omid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Apr 2024

10/10 Excellent

Deryk, New Taipei City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Cordis many times for business. I always get a Club room as their Club Lounge is excellent. It's a great location, near the mall, restaurants and the Mongkok MTR.
Stayed 3 nights in Apr 2024

10/10 Excellent

Naresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024

8/10 Good

katty, searingtown

Travelled with partner
Liked: Amenities
Took us 30 mins to get the bell service for our luggage.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yiu Pang

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 7 nights in Mar 2024

8/10 Good

Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a delightful stay at the Cordis Hotel, where cleanliness and hospitality were evidently top priorities. From the moment I entered the lobby, the immaculate condition of the premises stood out, reflecting their high standards of hygiene and maintenance. The staff at the Cordis Hotel were exceptionally courteous, always greeting me with a smile and ready to assist with any inquiries or needs, which made my stay feel personalized and welcoming. The location of the hotel is a significant advantage, situated in a central area that allows for easy exploration of the surrounding attractions. Everything I needed was conveniently within walking distance, from local eateries and shopping centers to cultural landmarks, making my experience both effortless and enjoyable. The hotel’s proximity to various points of interest allowed me to immerse myself in the locale without the need for extensive travel. In summary, my experience at the Cordis Hotel was outstanding, characterized by pristine conditions, exceptional service, and an unbeatable location. It provided a perfect base for my travels, and I would highly recommend it to anyone seeking a comfortable and convenient stay in the heart of the city.
Stayed 9 nights in Mar 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel 🏨 in the area.

10/10 Excellent

Jamie, Taupo

Liked: Cleanliness, staff & service, property conditions & facilities
The place to be down town amongst all the great shopping and markets. Train station right next door too which made travelling easier
Stayed 3 nights in Mar 2024

8/10 Good

Lian Hiok

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Radhika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room. Easy to get to from the station. Staff at the hotel were very friendly. We will definitely stay here again
Stayed 4 nights in Mar 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The family room option fit our living needs. The staff was friendly and helpful.
Stayed 4 nights in Mar 2024

10/10 Excellent

lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 3 nights in Mar 2024

10/10 Excellent

THANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is heated, very nice for this time of the year. We love the steam and sauna rooms, this is one of the reason we decided to stay here. The staffs are very friendly, go above and beyond to help you. Room is made daily and two 1 liter glass bottle of filtered water provided daily. If you need more water, the filter faucet is in the Lobby and you can refilled as much as you want. We had to buy filtered water at the super market when staying at other hotels in Hong Kong before. This hotel is connected to Mongkok MTR train station via interconnected bridge of Latham Place shopping mall. Very convenient for transportation. We will definitely stay here again next time in HK.
Stayed 6 nights in Mar 2024

10/10 Excellent

Dan, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Bustling neighborhood but calm and quiet inside the hotel. Great shopping and dining right on doorsteps.
Stayed 5 nights in Feb 2024

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager wrote an email saying the hotel will gift us a bottle of red wine for our anniversary celebration but we found nothing in the room. During check-in, they couldn’t find us a room with king bed. Waited about 25 min for the check-in and they finally gotten us a room with king bed. Supposed to be a non-smoking hotel but this level has very strong residual cigarette smoke smell throughout the corridor and room. The number of air purifiers along the corridor n in the room did nothing to remove the smell.

10/10 Excellent

Siu, newton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in HK
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet here was top notch. Good service at the hotel and everywhere.
Stayed 3 nights in Mar 2024

8/10 Good

Lisa

Stayed 2 nights in Mar 2024

10/10 Excellent

Roderick, Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Mar 2024

8/10 Good

Farid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Little old and run down but clean and very nice
Stayed 7 nights in Mar 2024

8/10 Good

Ricky

Travelled with partner
Liked: Amenities
Clean & good service
Stayed 3 nights in Mar 2024

10/10 Excellent

Jennifer, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were so helpful and friendly!
Stayed 2 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel pays attention to detail. I especially like the gym and pool facilities. Will return on my next visit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping were the best, i left the room to get dome lunch and came back in an hour as i had left my phone in my room and my room had already been cleaned
Stayed 8 nights in Feb 2024

10/10 Excellent

SWEE YANG EUGENE, SINGAPORE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is friendly and professional.
Stayed 1 night in Feb 2024

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

4/10 Poor

Annie

Travelled with partner
Disliked: Staff & service, amenities
Every morning, the housekeepers will wake us with their constant banging. They are extremely loud and noisy when pushing their carts in the hallway. The banging gives me headaches. I feel that it might be “intentional” to wake us so they can come in to clean the room since they get paid extra per room cleaning, allegedly. Aside from the noise and rude awakening, the female housekeepers are actually very friendly and nice. They would greet us with a smile every morning as we walk out of our room. I feel the hotel is actually safe unless you are staying by yourself. There is a male “housekeeper” that would enter your room in the afternoon even though you specifically ask for “NO HOUSEKEEPING FOR TODAY”. They said it is hotel policy that they enter regardless if the guest don’t ask for housekeeping for more than 2 days. What kind of policy is this?! I was literally taking a shower with my bathroom door opened when the male “housekeeper” tried to enter my room after I said “NO HOUSEKEEPING”. Very sketchy. If you are traveling alone, especially females, be very careful.
Stayed 5 nights in Feb 2024

4/10 Poor

Annie

Travelled with partner
Disliked: Staff & service, amenities
Every morning, the housekeepers will wake us with their constant banging. They are extremely loud and noisy when pushing their carts in the hallway. The banging gives me headaches. I feel that it might be “intentional” to wake us so they can come in to clean the room since they get paid extra per room cleaning, allegedly. Aside from the noise and rude awakening, the female housekeepers are actually very friendly and nice. They would greet us with a smile every morning as we walk out of our room.
Stayed 2 nights in Feb 2024

8/10 Good

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

ANDREW, Newport Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at the Cordis and it never disappoints. Attaches to the Langham Place Shopping Center and Mong Kok MTR.
Stayed 2 nights in Feb 2024

6/10 Okay

Amy

Stayed 5 nights in Feb 2024

10/10 Excellent

Man Kwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice location
Stayed 1 night in Feb 2024

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great city night view. super convenient location. super friendly and helpful staff. well worth the cost. a lot of people due to its popularity.
Stayed 4 nights in Feb 2024

6/10 Okay

Paige

Stayed 4 nights in Feb 2024

2/10 Terrible

Annie

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
A male staff claiming to be “housekeeping” entered my room with hotel key while I was in the shower with the bathroom door opened. I had put my sign up for DO NOT enter, but staff would enter anyway. Good thing I had the top lock on as well as the bottom lock so he was only able to open the door a little bit but was unable to open the door fully. He then said (through the door) that I hadn’t have housekeeping service for 2 days already so he decided to come into my room even when my door sign says “no”. This is insane. This is scary and this needs to be addressed. I will let all others know about this situation to warn others. I am very sure this is not an isolated incident. I know this happens quite often since the worker seemed and sounded very calm about it as I was in shock.
Stayed 1 night in Feb 2024

10/10 Excellent

Ritchie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Jin Zhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t usually write reviews. But want to provide some feedback to other users. Great location and services. Nice clean modern hotel that offers spacious room. They are really thoughtful on providing all the amenities such as scale, outlet converter, coffee machine, filter water. House keeper is also very nice and friendly, her name is Ada served the 33rd floor. Great stay for three nights. When we checked in, they offered the hot towel to clean hands! Super comfortable.
Stayed 4 nights in Feb 2024

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A male staff claiming to be “housekeeping” entered my room with hotel key while I was in the shower with the bathroom door opened. I had put my sign up for DO NOT enter, but staff would enter anyway. Good thing I had the top lock on as well as the bottom lock so he was only able to open the door a little bit but was unable to open the door fully. He then said (through the door) that I hadn’t have housekeeping service for 2 days already so he decided to come into my room even when my door sign says “no”. This is insane. This is scary and this needs to be addressed. I will let all others know about this situation to warn others. I am very sure this is not an isolated incident. I know this happens quite often since the worker seemed and sounded very calm about it as I was in shock.

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty convenient location and comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Ho Yeung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Arina.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff !
Stayed 1 night in Jan 2024

8/10 Good

Augustin, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Samuel

Liked: Amenities
Courteous and profession front desk.
Stayed 10 nights in Jan 2024