Coffee/tea maker

Reviews of D. Hotel Suites & Spa

3 out of 5
D. Hotel Suites & Spa
1 Country Club Rd, Holyoke, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1625 out of 2210 reviews" "
Rating 8 - Good. 413 out of 2210 reviews" "
Rating 6 - Okay. 84 out of 2210 reviews" "
Rating 4 - Poor. 52 out of 2210 reviews" "
Rating 2 - Terrible. 36 out of 2210 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good brealfast
Stayed 1 night in Mar 2024
Response from JB on Mar 28, 2024
Good evening Jeffrey,We wanted to thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. Our staff always appreciates knowing that we were able to provide this type stay for you. And, it is always nice seeing that our staff was friendly, as well as our good breakfast. We hope to host you again soon. Yours, in hospitality,

10/10 Excellent

Michael, Landrum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful
Stayed 1 night in Mar 2024
Response from JB on Mar 27, 2024
Good evening Michael,Thank you for taking the time to provide us with this outstanding review. Our staff always appreciates knowing that we were able to provide you with this type of stay. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

Michael, Landrum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here! Everything is always excellent. The food is amazing. The staff go above and beyond. The amenities are great. Breakfast is delicious. The rooms are nearly perfect! The only thing I would recommend is to have smart tvs and that the tv in the king suites be raised higher. Maybe a taller dresser to put them on. They are hard to see from such a tall bed. Otherwise, absolutely perfect!
Stayed 2 nights in Mar 2024
Response from Noah G, D. Hotel Suites & Spa on Mar 28, 2024
Hello Michael, our team is thankful that you enjoyed your recent stay, and that you took the time to let us know! We have passed your television notes to our management and maintenance for them to look into the possibility of adjusting the television's mounted location. We are so greatful to find you had enjoyed your experiences with us to the fullest, and we look forward to hosting you and yours again soon. Our team thanks you for choosing D. Hotel Suites & Spa and we wish you a wonderful day.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and extremely helpful. The bed was really comfortable. The room was clean, spacious and nicely decorated.
Stayed 1 night in Mar 2024
Response from Rose E. Front Desk Agent on Mar 27, 2024
Hello Peter,Thank you for leaving a 5 out of 5 review. We are happy to hear that the staff was friendly and helpful. We hope to host you again in the future at D. Hotel Suites and Spa. Have a wonderful day!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always kind and helpful! Clean rooms!
Stayed 1 night in Mar 2024
Response from JB on Mar 24, 2024
Good evening Jennifer,Thank you very much for taking the time to provide D. Hotel Suites & Spa with this very nice review. Our staff appreciates knowing that we were able to make your stay a comfortable one. We hope to host you again soon. Yours, in hospitality,

10/10 Excellent

Josh

Travelled with partner
Comfortable and clean
Stayed 1 night in Mar 2024
Response from JB on Mar 24, 2024
Good evening Josh,Thank you for taking the time to provide us with this nice review. Our staff always appreciates knowing that we were able to provide you with this type of stay. We hope to host you again soon. Yours, in hospitality,

10/10 Excellent

judith

Liked: Cleanliness, property conditions & facilities
Beautifully designed and maintained, wonderful staff. Excellent experience on all levels.
Stayed 3 nights in Mar 2024
Response from JB on Mar 24, 2024
Good evening Judith,D. Hotel Suites & spa appreciates your leaving us a review following your most recent experience. Our team is proud to find that we offered you exceptional service during your visit We look forward to hosting you again soon and we hope you have a wonderful day.Yours, in hospitality,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rose E. Front Desk Agent on Mar 27, 2024
Hello Linda,Thank you for leaving a 5 out of 5 review. We hope to host you again at D. Hotel Suites and Spa. Have a wonderful day!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Rose E. Front Desk Agent on Mar 27, 2024
Hello Robert,Thank you for leaving a 5 out of 5 review. We hope to host you again in the future at D. Hotel Suites and Spa. Have a wonderful day!

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quaint, lovely hotel. Clean and quiet.
Stayed 1 night in Mar 2024
Response from JB on Mar 23, 2024
Good evening Laurie,We at D. Hotel Suites & Spa wanted to take a moment to thank you for such a lovely review. Our staff always appreciates knowing that we were able to provide you with the type stay we strive to provide each of our guests. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a day trip!
Stayed 1 night in Mar 2024
Response from JB on Mar 21, 2024
Good evening David,Thank you very much for providing us with this great review. Our team is elated to hear that we have continued to provide exceptional service to you. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

john

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
This was a fantastic hotel! There’s almost nothing we could criticize. The room was fantastic. The showerhead was absolutely incredible. It was clean and we loved it. The elevators are a little slow, but we understand that that’s not your fault. Wow! We will stay here again every single time we come to Holyoke..,And we come a couple times a year
Stayed 2 nights in Mar 2024
Response from JB on Mar 20, 2024
Good evening John,Our team appreciates your leaving us a review following your most recent experience. Our team is proud to find that we had offered you exceptional service during your visit, and we thank you for taking the time to inform us how you enjoyed your recent stay. We look forward to hosting you and yours again soon, and we hope you have a wonderful day.Yours, in hospitality,

8/10 Good

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water in shower never got above lukewarm (at 10 pm.) Hotel was nearly empty during my stay but they put me right next to another guest who had the tv on at a loud volume that I could hear through the walls. A little separation would have been appreciated. On the plus side, the hotel was unique. It felt more the a bed and breakfast. The staff was friendly. The included breakfast was a nice perk. I also enjoyed the pool and hot tub.
Stayed 1 night in Mar 2024
Response from Noah G, D. Hotel Suites & Spa on Mar 28, 2024
Hello Kerri, our team thanks you for taking the time to leave us your feedback following your recent stay. Our team has certainly presented your notes to our front office team for us to look into ways your reservation could have been improved! We are greatful for your kind notes regarding our properties unique feel and on site complimentary breakfast. We look forward to hosting you and yours again in the future and we thank you again for taking the time to leave us your feedback following your recent stay.

10/10 Excellent

Xiomara Lee

Liked: Cleanliness, staff & service, property conditions & facilities
It was great loved my stay
Stayed 1 night in Mar 2024
Response from Noah G, D. Hotel Suites & Spa on Mar 18, 2024
Hello Xiomara, our team appreciates you leaving us a review following your most recent experience! Our team is proud to find that we had offered you an exceptional night's stay, and we thank you for taking the time to inform us how you enjoyed your recent stay. We look forward to hosting you and yours again soon and we hope you have a wonderful day

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spacious suite was perfect for visiting colleges in the area.
Stayed 3 nights in Mar 2024
Response from J on Mar 15, 2024
Hi Amanda,We hope you continue choosing us in the future.

10/10 Excellent

Tonyia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very safe and clean. The room is spacious. The staff member who checked us in was friendly, helpful, and seemed to care about doing a good job.
Stayed 1 night in Mar 2024
Response from JB on Mar 14, 2024
Good evening TonyiaWe wanted to take a minute to thank you for providing D. Hotel Suites & Spa with this wonderful review. Our staff always appreciates knowing that we were able to provide to you a great, and enjoyable stay. We do hope that we are able to host you again soon.Yours, in hospitality,

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation at a reasonable price
Stayed 1 night in Mar 2024
Response from JB on Mar 13, 2024
Good evening Allen,Thank you for taking the time to review our hotel. It is always nice knowing that we were able to provide you a great stay with us. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

Emily

Stayed 1 night in Mar 2024

4/10 Poor

jessica, adams

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Heat wouldnt moderate temp. So either had to freeze or overheat. The shower didnt work properly. The bath filled up while showering. Key did not work 4 times on a 3 day visit. No parking for paying customers when restaurant open. Had to park on the street and it was pouring out. My room service came completely soaked unedible and was told the kitchen closed and wouldn't be charged, yet I was charged. I did tell the clerks nicely about these issues and they just gave a excuse. Then to top it off i am still waiting my refund to my card. The company i work for was paying for all, yet my card was charged and the Manager stated i would get a refund. I have yet to see my refund. Will never stay at this hotel again. The HoT breakfast was undercooked or stale bread options. I would not recommend if you are looking for a nice expensive stay, overrated.
Stayed 3 nights in Mar 2024
Response from J on Mar 15, 2024
Hi Jessica, We addressed all of your issues and concerns, unfortunately we would have liked to address them as they happened not after you checked out. While we dont agree with your depiction of how things happened, we sincerely wish you the best. Thank you for your feedback.

6/10 Okay

Ryan, Springfield

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Noah G, D. Hotel Suites & Spa on Mar 15, 2024
Hello Ryan, our team appreciates you taking the time to leave us a review following your recent stay. We appreciate you choosing D. Hotel Suites & Spa as your lodging destination. We have certainly passed along your notes to our management team to further look into your reservation and find ways we can improve upon it. Our team thanks you again for staying with us, and we wish you a wonderful day.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt truly cared for by very friendly, approachable, and available staff. Our bed was very comfortable. Restaurant next door was wonderful! Breakfast was well stocked with many good choices, fresh fruit, vegetarian dish, & coffee choices. Pool was disappointingly small for my lap needs, but perfect for all the kids. We had a wonderful 4 night stay!
Stayed 4 nights in Feb 2024
Response from JB on Mar 6, 2024
Good evening Lisa,Our team appreciates your leaving us a review following your most recent experience. We are proud to find that we offered you exceptional service during your visit, and we thank you for taking the time to inform us how you enjoyed your recent stay. We look forward to hosting you again soon and we hope you have a wonderful day.Yours, in hospitality,

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet place to be
Stayed 1 night in Mar 2024
Response from Brittany C, Assistant Manager on Mar 6, 2024
Thank you, Justin, for taking the time to leave us this glowing review. We are elated that you enjoyed your stay with us, and that you found our property to be both clean and quiet. We cannot wait to host you again soon. Best wishes!

10/10 Excellent

trisha, east haven

Stayed 1 night in Mar 2024
Response from JB on Mar 24, 2024
Good evening Trisha,Thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. It is nice to see that our staff was able to give you an enjoyable stay with us. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

ronit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prompt and efficient, Noah is the best.
Stayed 3 nights in Feb 2024
Response from Brittany C, Assistant Manager on Mar 6, 2024
Thank you, Ronit, for taking the time to leave us this glowing review! We are elated that you enjoyed your stay with us. We will certainly pass your compliments on to Noah as well! We cannot wait to host you and your family again soon. Best wishes!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed at the property. Have not been disappointed yet !
Stayed 1 night in Mar 2024
Response from JB on Mar 3, 2024
Dear Cynthia,Thank you so much for taking the time to provide this review of our hotel. We enjoy knowing that we are able to offer you the service that we try to provide to each of our guests. We look forward to hosting you again, soon. Yours, in hospitality,

6/10 Okay

Susan, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and the breakfast was excellent, but the bed was a bit too firm for me to sleep well. It had more give than some firm mattresses, so it was mild discomfort rather than the serious pain I've experienced on the firmest mattresses that woke me several times during the night. This is not the best place for those with fussy spines like mine.
Stayed 1 night in Mar 2024
Response from Noah G, D. Hotel Suites & Spa on Mar 7, 2024
Hello Susan, our team appreciates you taking the time to leave us your feedback following your most recent experience. We thank you for your kind notes regarding our breakfast are as well as the look of our property! Our team empathizes that you did not have a comfortable nights sleep, as this is a cornerstone of what we strive to offer guests. We do thank you for choosing D. Hotel Suites & Spa as your lodging destination and we wish you a wonderful day.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim at the front desk was incredible ! Fantastic service
Stayed 1 night in Mar 2024
Response from JB on Mar 3, 2024
Good afternoon Michael,Thank you for taking the time to provide us with this great review. We are elated to find that our team offered you an excellent experience, as it is always our goal to offer guests stays such as yours. We look forward to hosting you, and your family again and we thank you for choosing D. Hotel Suites & Spa as your lodging destination.Yours, in hospitality,

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from JB on Mar 3, 2024
Good afternoon Ron,Thanks for taking the time to review our our hotel. It is always nice knowing that we provide you with a nice stay. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is SOOO nice. such a nice spacious room
Stayed 1 night in Mar 2024
Response from JB on Mar 3, 2024
Good evening Isabella,Thank you very much for this wonderful review. We are elated to find we offered you a 5 out of 5 experience, as our team always strives to deliver stays much like yours. We look forward to hosting you again soon, and we wish you a wonderful day.Yours, in hospitality,

8/10 Good

Stacy, Marengo

Stayed 3 nights in Feb 2024
Response from JB on Mar 21, 2024
Good evening Stacy,We simply wanted to thank you for taking the time to review D. Hotel Suites & Spa. It is always nice to know that we were able to provide you with a nice stay. We look forward to hosting you again soon. Yours, in hospitality,

8/10 Good

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is fine. The employees are wonderful. What I really don't like is the elevator. If there ever was an award for slow elevators, this one would be the gold (or platinum) medal winner every year. If it was any slower, I would take the stairs, even to the fifth floor, even with a lung condition that would have me gasping for air.
Stayed 1 night in Feb 2024
Response from Noah G, D. Hotel Suites & Spa on Mar 7, 2024
Hello Francis, our team appreciates you leaving us your feedback following your recent stay. We thank you for your honest notes regarding our on site's elevator's quickness(or lack there of), as we have made sure to present these notes to our management and proprietor teams. Your notes are very valuable to us as we always strive to deliver even greater guest experiences! We thank you again for choosing D. Hotel Suites & Spa as your lodging destination and we wish you a wonderful day.

10/10 Excellent

Iliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed and loved my experience at the hotel. We will definitely be back.
Stayed 1 night in Feb 2024
Response from JB on Mar 1, 2024
Good evening Iliana,We wanted to thank you for taking the time to provide D. Hotel Suites & Spa with this great 5 out of 5 review. Our team is proud to find that we offered you exceptional service during your visit. We look forward to hosting you again soon and we hope you have a wonderful day. Yours, in hospitality,

6/10 Okay

Kinga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a quiet and comfortable stay for one night but lackluster in the sense that this is removed from conveniences such as dining and shopping so a longer stay would have been less appealing. The onsite restaurant is fantastic (I've dined here before) but is closed on Mondays and Tuesdays so I was not able to take advantage of this during my stay. The room was comfortable but seemed dated, hair dryer was broken. Hot breakfast was included which was nice, but very underwhelming. I suppose I expected a better experience than at a chain hotel and this wasn't the case.
Stayed 1 night in Feb 2024
Response from Noah G, D. Hotel Suites & Spa on Mar 15, 2024
Hello Kinga, our team is thankful for you taking the time to leave us a review following your recent stay. We are glad to find you enjoyed a quiet and comfortable stay, as we always strive to offer this experience to our guests. Our team is glad to inform you that we have upcoming scheduled renovations for our property and we would love to see what you think when they are in place. Our team has passed along your notes regarding your rooms amenities to our management team, as well. We thank you for choosing D. Hotel Suites & Spa, and we wish you a wonderful day.

10/10 Excellent

Suzanne

Stayed 2 nights in Feb 2024
Response from JB on Mar 20, 2024
Good evening Suzanne,Thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. We always appreciate knowing that we were able to provide you with an enjoyable stay with us. We hope to host you again soon.Yours, in hospitlaity,

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from JB on Mar 20, 2024
Good evening Allison,Thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. It is always nice to know that we were able to provide you with a nice stay with us. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

Lisandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The pool and hot tub was nice and relaxing. The breakfast was good. The staff was friendly.
Stayed 1 night in Feb 2024
Response from JB on Feb 25, 2024
Good evening Lisandra,Thank you for taking the time to provide us with your feedback. It is nice to know that you enjoyed all of our amenities since our team always strives to deliver stays much like yours. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from JB on Mar 20, 2024
Good evening Jeannette,We wanted to take a moment to thank you for taking the time to provide D. Hotel Suites & Spa with this nice review. It is always nice knowing that our staff provide you with a most enjoyable stay. We hope to host you again soon. Yours, in hospitality,

6/10 Okay

Michele or Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at D. Hotel Suites and Spa multiple times as I have a son attending college in the area. Prior to this stay, I have been happy with their prices and service. I reserved a double suite for my daughter and myself as a getaway during her February school vacation. I paid extra to reserve the suite so that we could each have our own space/bedroom and TV instead of just 1 room with a king bed and 1 TV. She asked if she could bring a friend on the morning of our trip, so I checked in with 2 children instead of one. When I approached the desk I was asked for the full names of the 2 girls I came in with and told that I would be charged extra because only 1 of them was on my reservation. I found the questions and upcharge per person excessive since I reserved a room that sleeps 6 people. I did not argue or say anything negative to the reception agent (I understand that he was just doing his job), but the charge was significant enough that I will look for other suite hotels in the area for future visits.
Stayed 1 night in Feb 2024
Response from Noah G, D. Hotel Suites & Spa on Mar 2, 2024
Hello Michele & Frederick, we thank you for taking the time out of your schedule to leave us your feedback following your recent stay. We appreciate your continued business over the years you have been visiting the local college area! Our reservation's pricing always begins at 2 guests, and we always advise guests book their reservation with the accurate amount of guests staying, as it will reflect an accurate price point. Our team always asks for the accurate guest's count and their names to each room for fire safety and emergency reasons. We appreciate you choosing D. Hotel Suites & Spa as your lodging destination and we wish you a wonderful day.

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Feb 2024
Response from JB on Feb 25, 2024
Good evening Sean,We at D. Hotel Suites & Spa wanted to thank you for taking the time to provide us with this nice review. It is nice knowing that your stay with enjoyable. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when visiting local relatives. No better place!
Stayed 1 night in Feb 2024
Response from JB on Feb 25, 2024
Good evening Francis,Thank you for taking the time to give us this great review. Our staff appreciates knowing that you enjoy staying with us, and that, you feel, there is no better place! Thank you. We look forward to hosting you again, soon!Yours, in hospitaltiy,

10/10 Excellent

Cassandra

Stayed 1 night in Feb 2024
Response from JB on Mar 20, 2024
Good evening Cassandra,Thank you for taking the time to provide us with this great review. We are always happy knowing that we are providing our guests with stays such as yours. We hope to host you again soon.Yours, in hospitality,

8/10 Good

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from JB on Feb 25, 2024
Good evening Sherri,Thank you for taking the time to provide us with this nice review. Our staff very much appreciates knowing that you had a nice stay with us. We look forward to hosting you again soon. Yours, in hospitality,

10/10 Excellent

Altavise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a nice stay. I needed to focus and study and I did just that. Staff is great I really didn’t want to leave. This is my second stay and it won’t be my last. Thanks for giving me a peace of mind 💗💗💗
Stayed 1 night in Feb 2024
Response from JB on Feb 23, 2024
Good evening Altavise,Thank you so much for taking the time to provide us with this very nice review. Our staff very much appreciates your comments, and we hope to host you again soon.Yours, in hospitality,

10/10 Excellent

Lauri, Freedom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the atmosphere of the whole hotel. We felt like we could sit in the lobby and feel like home. It had all the amenities of a large hotel but the atmosphere of a bed and breakfast. Our room was upgraded without extra cost and we didn't ask for an upgrade. We will definitely be staying here again.
Stayed 1 night in Feb 2024
Response from JB on Feb 23, 2024
Good evening Lauri,Thank you for taking the time to provide D. Hotel Suites & Spa with this amazing review. Our team is proud to find that we offered you exceptional service during your visit. We look forward to hosting you again soon and we hope you have a wonderful day.Yours, in hospitality,

10/10 Excellent

Julmarie

Stayed 2 nights in Feb 2024
Response from JB on Mar 20, 2024
Good evening Julmarie,We just wanted to take a moment to thank you for providing us with this great review. We are always happy to know that our guests are enjoying our hotel, and what we have to offer. We hope to host you again soon.Yours, in hospitality,

10/10 Excellent

Knarik

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2024
Response from JB on Mar 20, 2024
Good evening Knarik,Thank you for taking the time to provide us with this great review. We are elated to find that our team offered you outstanding service during your stay. We thank you again for choosing D. Hotel Suites & Spa as your lodging destination and we wish you a wonderful day.Yours, in hospitality,

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality is great. Room was very comfortable. Delaney House is convenient. Perfect place to stay.
Response from JB on Feb 21, 2024
Good evening Jessica,We are elated to find that our team offered you an excellent experience, as it is always our goal to offer guests stays such as yours. We look forward to hosting you again and we thank you for choosing D. Hotel Suites & Spa as your lodging destination.Yours, in hospitality,

10/10 Excellent

timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with wonderful spa services on site. We did have very noisy neighbors until 3am but there was a wedding and I just think it was extended celebration. Nice breakfast with numerous coffee choices.
Stayed 1 night in Feb 2024
Response from JB on Feb 21, 2024
Good evening Timothy,Thank you for taking the time to provide D. Hotel Suites & Spa with this great review. Our team is proud to find that we offered you exceptional service during your visit, and we thank you for taking the time to inform us how you enjoyed your recent stay. We hope to host you again soon.Yours, in hospitality,

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast options. Coffee was delicious! It was nice to have a choice for pub dining and fine dining. We will definitely plan to stay again!
Stayed 2 nights in Feb 2024
Response from JB on Feb 19, 2024
Good evening Patricia,Thank you so much for providing us with this great review. Our staff appreciate knowing that we hit the mark on providing you an exceptional stay. We look forward to hosting you again soon.Yours, in hospitality,

10/10 Excellent

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems at all. Staff was great, food was great, parking great, some guests were rude and unfriendly.
Stayed 1 night in Feb 2024
Response from JB on Feb 19, 2024
Good evening Christopher,Thank you for taking the time to provide us with this outstanding review. Our team is proud to find that we offered you exceptional service during your visit, and we thank you for taking the time to inform us how you enjoyed your recent stay. We look forward to hosting you again soon.Yours, in hospitality,