2 outdoor pools, pool umbrellas, sun loungers

Reviews of Hoi An Beach Resort

4 out of 5
Hoi An Beach Resort
01 Cua Dai Street, Cua Dai Beach, Hoi An, Quang Nam

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 802 reviews" "
Rating 8 - Good. 302 out of 802 reviews" "
Rating 6 - Okay. 46 out of 802 reviews" "
Rating 4 - Poor. 18 out of 802 reviews" "
Rating 2 - Terrible. 9 out of 802 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This hotel is in a very quiet tranquil setting. The gardens are superb The staff were all lovely and bent over backwards to help. The breakfast was ok but not fabulous. The only real complaint is that the shower and bath tiles and screens needed some attention as mouldy and smelly.
Stayed 5 nights in Feb 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

David, Mt Ommaney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here for four nights. The only downside was the toilet kept blocking for some reason. However, staff would always fix fairly quickly when advised.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time at the resort. Very friendly and relaxing. Food was amazing.
Stayed 7 nights in Nov 2023

10/10 Excellent

Lorenzo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff will all our family of 4s needs
Stayed 3 nights in Nov 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely, very helpful. Rooms were good. Choice of 2 pools and the private beach just over the road. Lots of local restaurants nearby.
Stayed 4 nights in Sep 2023

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The resort is a nicely situated and has well appointed facilities. The restuarant is clean and offers nice views over the river. The 2 pools are of reasonable size and the area surrounding them are clean. The gardens are well kept and overall the resort presents well. However it is showing its age. Opened in 2003, the rooms (particularly ours) badly needed an upgrade or refresh. I guess it disappointed in this regard, but overall we enjoyed our stay and would go there again
Stayed 9 nights in Sep 2023

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The beach is located across the street from the hotel property. The two pools were nice for the kids but it is not shaded so lots of sunscreen. The breakfast buffet was nice but dinner didn't have many options. However, they are just 10 minutes car ride to downtown where there are lots of restaurants and shops.
Stayed 2 nights in Aug 2023

8/10 Good

Mark

Stayed 4 nights in Aug 2023

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing beachside location. Attentive wonderful staff. Can be very noisy due to large work/convention bookings. Upgrade to a Riverview room so you get a quieter location.
Stayed 7 nights in Aug 2023

8/10 Good

Adriano M

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2023

6/10 Okay

Claire

Travelled with group
Liked: Staff & service
That it's run down. Friendly staff.
Stayed 9 nights in Aug 2023

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Property was clean and friendly staff, rooms a little outdated but still nice enough , beach across the road was nice but was not what was advertised as beach front. Pools good except the main pool was closed for functions occasionally. Taxi cabs readily available when needed, I did not like - they dye their pool towels which after wearing a brand new $200 swimsuit the dye completely ruined it 😡
Stayed 15 nights in Jul 2023

10/10 Excellent

Patterson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023

10/10 Excellent

Gillian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location sandwiched between the river and a lovely beach. Very nice room overlooking the river. Enjoyed the private beach and two great pools.
Stayed 3 nights in Apr 2023

10/10 Excellent

christopher

Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sandy beach was opposite the property. The setting was very nice. The hotel had a shuttle bus into town. Staff members were helpful at the front desk especially Ha. Some of the rooms are dated with old tiles in the bathroom. We did request to change rooms which the hotel accommodated. We were then given a sea view room which was better.
Stayed 4 nights in Mar 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at Hoi An Beach Resort. The staff were so friendly, the location was beautiful. Highly recommend!
Stayed 13 nights in Mar 2023

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to enjoy the pools and beach. Breakfast buffet had something for everyone. 15 min drive to Hoi An-Old Town/Night Market or $4-$5 USD taxi ride. We downloaded Grab and saved a little money. I would gladly stay here again.
Stayed 5 nights in Mar 2023

10/10 Excellent

jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous spot. Staff were very friendly. A great couple day getaway .
Stayed 2 nights in Feb 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort in a great location.The river one side and beach the other.Staff were excellent and added bonus of free bicycles and free shuttle bus into Hoi An town.Only downfalls were that some fixtures and fitting need replacing.Our safe did not lock and we had issues with the door lock too.Enjoyed our stay though
Stayed 6 nights in Jan 2023

8/10 Good

Justin Sculfer

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property has seen better days - but is bouncing back post COVID. Every day you could see more people working on the gardens and facades. The rooms are spacious and well maintained. The staff are friendly and helpful. Wi Fi is dreadful.

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Hotel set on riverside with private beach across the road Fantastic large infinity swimming pool located just at river’s edge Excellent buffet breakfast offering both Vietnamese and Western food Friendly helpful staff great welcome also organise free transport to and from old town Wonderful place to stay
Stayed 4 nights in Nov 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great, so helpful and friendly. A couple of areas are still closed after Covid lockdowns but will reopen once business picks up again. My balcony opened onto the river and rooms opposite had gardens. Make sure to catch at least one sunrise from the beach directly across the road - it's well worth it. The Old Town is about a 10min taxi ride (about 100000vdn) and there's lots of shops, restaurants/cafes and street food 200m up the road. I will stay here again for sure when I return to Hoi An.
Stayed 4 nights in Jun 2022

2/10 Terrible

Mikal

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Spa and sauna not working, rooms 100 year old,the pool is dirty,second day did have buffet breakfast, overall the hotel was run down.
Stayed 2 nights in May 2022
Response from Thanh Van on May 18, 2022
Dear Mikal, Thank you for choosing Hoi An Beach Resort for your stay and we are so sorry to know that you are not sastisfied with our services. We are back for nearly half year to welcome guest after covid and we do apologize for that our maning is still limitted and Spa was not open yet. We will take care our services better and thank you for your review to improve our services. Thank you very much Hoi An Beach Resort Team

4/10 Poor

dechen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022

4/10 Poor

Alice

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Short of staff due to Covid, service is not good at the reception desk. I don’t feel welcome at all. The room is not clean to be claim resort. The only good thing about this place is the location. Would not come back. It is Covid I understand but if you are open it should be properly open.
Stayed 2 nights in Feb 2022

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiley, friendly staff. Grounds clean and beautifully kept. Good local shops and restaurants in easy walking distance.
Stayed 3 nights in Feb 2020
Response from Ha Ms on Mar 2, 2020
Dear David, Greeting from Hoi An Beach Resort! Many thanks for giving us your feedback. We are so delighted to hear that you had a good time with us during your trip. We are proud when we had given you a great memory and met your expectations in Hoi An. It is also a source of motivation for us to always try to give excellent service to our customers at the Resort. Thank you once again for your stay and your feedback and look forward to welcoming back to Hoi An Beach Resort. Warm regards, Ha Ms

10/10 Excellent

Kory, Seattle, Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is the best we have received since being in Vietnam. It was so quiet, private and so clean. The food was lovely As we sat in open air dinning right next to the river watching the locals fish. The rooms are probably one of the nicest we have stayed in in all of our travels around the world . We arrived late around 10:30pm and the smell of jasmine and gardenias was thick in the air. We rode bikes into town (about 2 miles away) and had shoes , dresses, suit pants and shirts made- amazing! The market was great, the walk along the river at night with lit laterns were beautiful and the street food and restaurants were good. The town of HoiAn has been our favorite!!
Stayed 2 nights in Feb 2020
Response from Ha Ms on Feb 28, 2020
Dear Kory, Greeting from Hoi An Beach Resort! Many thanks for taking time to give us a feedback. We are so surprised to hear that you had good time with us during the trip. What a pleasure to hear you have been satisfied with our room, food, staff. Your kind comments and wonderful review about recent stay will be an inspiration to our team. We would love to welcome you back again. Warm regards, Ha Ms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

SaraC, Lake Tahoe, USA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hoi An Beach Resort is phenomenal! We arrived at 8am after a long overnight train ride and the staff let us check in to our room early at 10am. They were life savers for us weary travellers! The included breakfast buffet is top notch. The mini bar is stocked with sodas, beers, red and white wine and snacks all for reasonable prices. The restaurants and room service are open until 11pm and offer delicious local and western food. The location is across the street from a beautiful beach and within a short taxi ride (5 USD) to the bustling ancient town. MyLy restaurant across the street also has insanely good food for cheap too.
Stayed 2 nights in Feb 2020
Response from Ha Ms on Feb 20, 2020
Dear Our beloved guest, We very much appreciate your comments regarding your stay at Hoi An Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warmest regards, Ha Ms

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort that is perfectly situated just outside busy Hoi An on the river. The staff
Stayed 5 nights in Feb 2020
Response from Ha Ms on Feb 17, 2020
Dear Sir/Madam Warmest greeting from Hoi An Beach Resort Many thanks for choosing our hotel for your trip and taking time to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming back to Hoi An Beach Resort. Warm regards,

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Amazing place. So clean. Service excellent. Location lovely. Price was great. Highly recommend it.
Stayed 3 nights in Jan 2020
Response from Ha Ms on Feb 17, 2020
Dear our beloved guest, Warmest greeting from Hoi An Beach Resort Many thanks for choosing our hotel for your trip and taking time to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming back to Hoi An Beach Resort. Warm regards,

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a holiday retreat that is close to the city centre
Stayed 7 nights in Jan 2020
Response from Ha Ms on Feb 17, 2020
Dear our beloved guest, Warmest greeting from Hoi An Beach Resort Many thanks for choosing our hotel for your trip and taking time to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming back to Hoi An Beach Resort. Warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The property itself could do with some small amounts of TLC. But this didn’t stop us having a great time. The staff are fantastic.
Stayed 8 nights in Aug 2019
Response from Anh Nguyen- Ecommerce Manager on Jan 21, 2020
Dear Valued Guest, Thank you for your nice review of Hoi An Beach Resort. We would like to say thank you for choosing our resort for your one week vacation in Hoi An. So happy that our services meet your expectation and bring you a great experience with us. Hope we can welcome you back for your next trip to Hoi An. With thanks and regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an exceptional place to stay. The staff were outstanding, the property was beautiful. The evening meal was complete with a nightly lantern show and accompanying musicians. Both fantastic singers. We also attended a cooking class with Le, what a fantastic experience. Le was knowledgeable, patient and helpful. Overall a fantastic experience.
Stayed 3 nights in Jan 2020
Response from Anh Nguyen- Ecommerce Manager on Jan 15, 2020
Dear valued guest, We would love to send to you a big thanks for your beautiful comment on the Expedia. It is a great pleasure knowing that you have enjoyed your stay and you have found not only our facilities but also our friendly staff. It is also a source of motivation for us to always create memorable moments for our customers. We look forward to welcome you back again Warmest regards

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was welcoming and also made good vegetarian breakfast on request
Stayed 4 nights in Dec 2019
Response from Anh Nguyen- Ecommerce Manager on Jan 15, 2020
Dear Valued Guest, Warmest greeting from Hoi An Beach Resort ! We are so appreciated to receive your nice comment about the service to sharing with another traveler on the Expedia website. It's also our great pleasure to learn that our accommodation and services touched your satisfaction. Your review is an encouragement for us to serve the best things to the guests in the Resort. We are looking forward to welcoming you back and we have another chance to service you again at the Resort. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special birthday cake attention (cake) Very nice staff.
Stayed 3 nights in Oct 2019

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
The staff were very quick to help us in every way. Special thanks to Hien and Thuy who went out of their way to make sure that our comfort was paramount. They gave us ideas of where to explore, arranged taxis, upgraded our room and gently guided us . A big thank you to all in the Hoi An Palace, a big recommendation as the place to stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean n staff are friendly. I’m happy to stay another time.
Stayed 2 nights in Sep 2019
Response from Anh Nguyen- Ecommerce Manager on Oct 5, 2019
Dear valued Guest, Thank you for your kind review and for applauding the warm and sincere service rendered by my staff It’s a pleasure knowing that you have a positive experience staying in Hoi An Beach resort and glad to hear that you enjoyed and like our facilities, the location as well, we always happy to serve every each of our guest in our resort. We look forward to welcome you back again Kind Regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great base for both Hoi An and An Bang beach area.
Stayed 3 nights in Sep 2019
Response from Anh Nguyen- Ecommerce Manager on Sep 26, 2019
Dear Valued Guest, Thank you so much for your kind comment. It was a pleasure for all of our team to welcome you at Hoi An Beach Resort. We are happy you enjoyed your holiday and our service during your staying We hope to see you again very soon ! All the best to you,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were large and relatively comfortable. Food was ok, but not great. Service at breakfast and around pool area was not typical of a resort holiday. Lots of staff but no one actively offering to help or take your order. Shuttle into old town was infrequent at the time we stayed.
Stayed 3 nights in Sep 2019
Response from Anh Nguyen- Ecommerce Manager on Sep 26, 2019
Dear Valued Guest, Thank you very much for taking time to share your comments about your recent stay with us. So nice to hear that you enjoy the spacious room with nice view and comfortable. Thank you for your contributive comments and our management will seriously improve it to bring guest total satisfaction. Hope we can welcome you back for your next trip to Hoi An. With the best to you,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the position opposite the beach and on the river. There was often a sea breeze to take the edge off the sometimes oppressive heat. Shuttle to town good with return taxi cheap enough if return time of bus does not suit. Friends travelling with us had urgent need to return home early and staff, (especially Mai) went of of the way to help to make arrangements. They were very, very helpful.
Stayed 6 nights in Sep 2019
Response from Anh Nguyen on Sep 26, 2019
Dear Valued Guest, We greatly appreciate the time you have taken to share your experience about our Hoi An Beach Resort. What a pleasure to hear you have been satisfied with our resort location, staff, spa service and food. Your kind comments and wonderful review about recent stay will be an inspiration to our team. Thank you for recommending our resort to other guests and we are looking forward to seeing you on your next trip to Hoi An. Best regards,

10/10 Excellent

Verified traveller

Stayed 10 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property was great value for money. There is an old school charm to the rooms but it’s starting to show it’s age. Definitely get the river view rooms. If going to the beach is important to you then beware that the beach is receding and full of sandbags. It’s closed on a lot of the days. It is absolutely not ideal for beach going. The hotel does have 2 great pools. Easy access to local restaurants & shuttle bus into town available to guests.
Stayed 4 nights in Aug 2019
Response from Anh Nguyen- Ecommerce Manager on Sep 9, 2019
Dear Valued Guest, We greatly appreciate the time you have taken to share your experience about our Hoi An Beach Resort. What a pleasure to hear you have been satisfied with our resort location, nice river view room, beautifull swimming pool. Your kind comments and wonderful review about recent stay will be an inspiration to our team. And also thank you for your constructive feedback, its important to us to improve our amenities. We would love to welcome you back again. Kind regards,