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Hi Kellie. Thank you for leaving us a review. See you again in future!RegardsMantra Collins Team
6/10 Okay
Michael
Mar 17, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly and helpful. That’s where the praise ends. We paid $370 for a very small room, the bathroom light and fan didn’t work making the room humid and smelly, the view out of the window was a brick wall and breakfast wasn’t included. Mantra may consider this good value during the off season. I don’t.
Michael
Stayed 1 night in Mar 2024
Response from Soni on Mar 18, 2024
Hi Michael.We appreciate receiving your feedback and we are always willing and able to assist our guests when afforded the opportunity during their stay. Should you like to return in our off season please consider our executive rooms on the higher level or one bedroom apartments which offer more space along with cooking facilities.SincerelySoni Front Office Manager.
6/10 Okay
Catherine
Travelled with partner
Mar 16, 2024
Liked: Cleanliness, staff & service
Good location. Disappointing that smart tv wifi connection had been disabled so unable to mirror etc movies for the night. We were told this function on all smart tvs had been disabled for security reasons.
Paid parking by a private parking company is available for Mantra on Collin’s Hobart.
Catherine
Stayed 2 nights in Mar 2024
Response from Greg on Mar 18, 2024
Hi Catherine.Thank you for the feedback!We are pleased to read you enjoyed our central location and discounted car parking price!Hope to see you again in near future!RegardsGreg IllingworthGeneral Manager
Hello Hamish,It is great to read that you enjoyed your mini break with us and we look forward to seeing you for the next one.Take care.Greg IllingworthGeneral Manager
10/10 Excellent
CRAIG
Feb 2, 2024
CRAIG
Stayed 8 nights in Jan 2024
Response from . on Mar 20, 2024
Thank you Craig for giving us 5 stars!RegardsMantra Collins Team.
10/10 Excellent
Kelly
Jan 1, 2024
Kelly
Stayed 1 night in Dec 2023
Response from . on Jan 30, 2024
Hi Kelly. Thank you for the feedback. RegardsSahil
8/10 Good
Graham
Travelled with partner
Dec 23, 2023
Liked: Cleanliness, staff & service, amenities
Would have rated it excellent but for two cool showers. Mentioned to front desk but they seemed unconcerned.
Graham
Stayed 4 nights in Dec 2023
Response from Greg on Dec 27, 2023
Hello Graham,I do apologise for the cool showers and the teams response to you.Our system is a natural gas fully reticulated service so you receiving a cool shower in unusual indeed.I will have the temp valves checked to make sure they are operating as they should to provide the best supply of hot water.Thank you for staying with us.Sincerely,Greg IllingworthGeneral Manager
Nice room, excellent service from the chaps on reception. They were a notch above everywhere we had stayed.
Susan
Stayed 2 nights in Dec 2023
Response from Greg on Dec 20, 2023
Hello Susan,Thank you for the lovely feedback about our Front Office team.They are a great crew so it is terrific to see your comments. Sincerely,Greg IllingworthGeneral Manager
Hi Karen,The team certainly appreciates you taking the time to review your recent stay.Thank you and we look forward to you returning soon.Sincerely,Greg IllingworthGeneral Manager
8/10 Good
LEON
Dec 2, 2023
Liked: Staff & service
Thanks for the upgrade.
LEON
Stayed 7 nights in Nov 2023
Response from Greg on Dec 13, 2023
Hello Leon.Thank you for staying with us recently.We appreciate your review and we hope to see you again.Kind regards,Greg IllingworthGeneral Manager
Staff very helpful. Close vicinity to everything along wharf area. Breakfast was great.
Denise
Stayed 2 nights in Nov 2023
Response from Prashan on Nov 30, 2023
Dear Denise,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Prashan GurungDuty Manager
Stayed here quite a few times before, and, service, room and staff are always excellent, welcoming and never any issues.
Would recommend to anyone.
Raymond
Stayed 6 nights in Sep 2023
Response from Greg on Oct 1, 2023
Hi Raymond. Thank you for staying again with us again and for a lovely feedback!It’s always a pleasure to look after our repeat guest. Hope to see you again in future.RegardsGuest Services
THE MANTRA HOTEL WAS LOCATED IN A QUITE AREA ,HANDY TO SHOPS AND WATER FRONT. SERVICE WAS EXCELLENTAND ROOM WAS VERY CLEAN AND COMFORTABLE. ON THE DOWN SIDE RESTUARANT ONLY SERVED BREAKFAST AND HOTEL DID NOT HAVE ITS OWN CAR PARKING AREA.
Allan
Stayed 3 nights in Sep 2023
Response from Greg on Sep 24, 2023
Hello Allan,We certainly appreciate your positive feedback from your recent stay with us.Thank you for taking the time to send this through.The car park for the hotel is in Market Place Car Park directly behind us and all of our guests are guaranteed a spot when it is required. I do hope that you found this to be the case.We hope to see you again the next time you are coming to our lovely city.Regards,Greg IllingworthGeneral Manager
8/10 Good
Christine
Sep 17, 2023
Liked: Cleanliness, staff & service
Christine
Stayed 2 nights in Sep 2023
Response from Greg on Sep 20, 2023
Hi Christine. Thank you for the feedback. RegardsGuest Services
We found the hotel to be in a perfect setting for being able to get around Hobart
Gay
Stayed 2 nights in Aug 2023
Response from Greg on Aug 27, 2023
Hello Gay. Thank you for the feedback, we are pleased to hear you enjoyed our central location. Hope to see you again in near future!RegardsGuest Services
10/10 Excellent
matt
Aug 9, 2023
matt
Stayed 1 night in Aug 2023
Response from Greg on Sep 3, 2023
Hi Matt. Thank you for the feedback!RegardsGuest Services.
Mantra was a good hotel with excellent staff and service. It is conveniently located with plenty of places to eat and drink within walking distance.
Paul
Stayed 2 nights in Aug 2023
Response from Greg on Aug 7, 2023
Hello Paul. Thank you for the feedback; we are pleased to read you enjoyed our central location and staff made it more memorable!Hope to see you again sometime in near future!RegardsGuest Services
Lovely stay, walking distance to everything, greeted warmly by all the staff and was gifted a beautiful bottle of Tasmanian wine to celebrate our wedding anniversary, breakfast included in price and car park just around the corner , perfect for us.
Jan
Stayed 1 night in Jul 2023
Response from PG on Jul 15, 2023
Dear Jan,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneSincerely, Prashan GurungDuty Manager.
10/10 Excellent
Sue
Jul 8, 2023
Sue
Stayed 2 nights in Jul 2023
Response from Greg on Aug 7, 2023
Hi Sue. Thank you for taking time to provide us with your feedback. Hope to see you again!RegardsGuest Services.
my only disappointment was no foxtel or Kayo, Stan or Prime
Robert
Stayed 3 nights in Jun 2023
Response from Greg on Jul 9, 2023
Hello Robert. Thank you for the feedback! We certainly do have Foxtel and our working towards having other streaming services as well. RegardsGuest Services.
Great location, minutes to the waterfront and the cbd. Staff are helpful and the included breakfast was great. The king room i stayed in was modern and clean and well heated to get you through a Tasmanian winter!
Alexis
Stayed 2 nights in May 2023
Response from Greg on May 22, 2023
Hello Alexis. Thank you for the feedback from your stay with us. We are pleased to hear you enjoyed our central location and fresh cooked breakfast. Hope to look after you again in future. RegardsGreg
Good afternoon George,Thank you for your amazing review. We look forward to having you again at the Mantra Collins and hope that we can continue to wow you at our other Mantra hotels as well.Warmest regards,Aron
A lovely stay. Hotel in close proximity to CBD and Salamanca. Room was clean well appointed. Comfortable bed.
A wonderful breakfast.
Only disappointed was the street noise. We were on the 7th floor and it felt like a window was open. We could clearly hear traffic, sirens and even people talking out on the street.
Probably won’t stay again, will look for accommodation with better soundproofing.
Dion
Stayed 1 night in Apr 2023
Response from Greg on Apr 20, 2023
Hello Dion.Thank you for taking the time to send through your valued feedback.As we are a CBD hotel we do experience some street noise, however our floor to ceiling windows are indeed double glazed to help restrict this city impact.I apologise that your nights sleep was not as expected.Sincerely,Greg IllingworthGeneral Manager
Dear Alexandra,Thank you so much for staying at Mantra Collins recently and we are pleased that you enjoyed your time with us.Take care and we hope to see you again.Sincerely,Greg IllingworthGeneral Manager
Very friendly and helpful staff, clean room, super comfortable bed. The only negatives were that the windows/blinds didn’t block out much street noise, and the parking conditions were restrictive (could only enter/exit once on discounted rate)
Rachael
Stayed 3 nights in Mar 2023
Response from Greg on Apr 6, 2023
Hi Rachael.We certainly appreciate your feedback from your recent stay with us.Thank you for the lovely comments about the team, they are a great crew and genuinely care about our guests.We hope to see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager
The staff were consistently helpful and delightful.
Please consider a hand rail in the shower.
Deborah
Stayed 4 nights in Mar 2023
Response from Greg on Mar 23, 2023
Hello Deborah.We certainly appreciate you taking the time to post your lovely feedback.I will discuss the handrail suggestion with our maintenance team.We hope that we will see you again soon.Regards,Greg IllingworthGeneral Manager
The hotel was in a great location, it was clean and the beds were very comfortable. Nothing to do with the hotel but car parking was a bit expensive.
John Wheldon
Stayed 3 nights in Feb 2023
Response from . on Feb 22, 2023
Hello John.Thank you for your feedback.We are pleased to hear you enjoyed our central location and enjoyed our hospitality. Hope to see you again in near future.RegardsGuest Services.
Very annoying that not able to lower air conditioner temp in room below 20 degrees c. Foyer nice and cool but room hot on western side of the building and for pricec of tarriff should be able to have room as cool as required.
John
Stayed 3 nights in Feb 2023
Response from Greg on Feb 16, 2023
Hello John,Thank you for taking the time to post your feedback, we apologise that the AC impacted on your recent stay with us.We hope to be able to take better care of you in the future should you stay with us again.Kind regards,Greg IllingworthGeneral Manager
Hi Richard,We are pleased to read that you enjoyed your recent stay with us and we thank you for taking the time to post your feedback.I hope that we will see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager
10/10 Excellent
Raymond
Feb 6, 2023
Raymond
Stayed 1 night in Feb 2023
Response from Greg on Feb 9, 2023
Hello Raymond.We are pleased to read that you enjoyed your recent stay with us and we thank you for taking the time to post your feedback.I hope that we will see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager
8/10 Good
Seppo
Jan 22, 2023
Liked: Staff & service
Seppo
Stayed 4 nights in Jan 2023
Response from Guest Services. on Mar 8, 2023
Hi Seppo.Thank you for the feedback.Hope to see you again. RegardsGuest Services.
10/10 Excellent
MATTHEW
Jan 20, 2023
MATTHEW
Stayed 1 night in Jan 2023
Response from Guest Services. on Mar 8, 2023
Hi Matthew. Thank you for the feedback. RegardsGuest Services.
4/10 Poor
Nelson
Jan 16, 2023
Nelson
Stayed 4 nights in Dec 2022
Response from Greg on Jan 18, 2023
Hello Nelson.Thank you for taking the time to review your recent stay.Had you provided me with some details I would have been more than happy to respond to such. I am sorry that your recent stay did not meet with your expectations.Sincerely,Greg IllingworthGeneral Manager
Hello Effie,Thank you for staying with us and for posting your valuable feedback.The team hopes that we will see you again the next time you are in Hobart.Kind regards,Greg IllingworthGeneral Manager
Hello Peter,The team certainly appreciate your review and we are glad that you enjoyed your stay with us.We hope to see you again soon.Regards,Greg IllingworthGeneral Manager
10/10 Excellent
John
Dec 19, 2022
John
Stayed 1 night in Dec 2022
Response from Greg on Dec 22, 2022
Hello John,Thank you very much for staying with us recently.We are pleased that you enjoyed your satay and we hope that we will see you again inn 2023.Sincerely,Greg IllingworthGeneral Manager
Central location, comfortable room, helpful and friendly staff.
Stephen
Stayed 1 night in Dec 2022
Response from Greg on Dec 20, 2022
Hello Stephen.Thank you very much for the great feedback about the team and the hotel.We certainly appreciate you having stayed with us recently and we hope to see you again soon.Sincerely,Greg IllingworthGeneral Manager
Easy walk to lots of things. Comfortable bed and pillow.
Amanda
Response from Greg on Nov 29, 2022
Hello Amanda.It is great to read that you were comfortable and that you enjoyed our central location. It certainly makes it easy to walk to most of our terrific attractions.Sincerely,Greg IllingworthGeneral Manager
Hi Teresita.Thank you very much for staying with us recently and we are so pleased that you enjoyed your stay.We hope to see you the next time you are visiting Hobart.Regards,Greg IllingworthGeneral Manager