Executive Queen Room | View from room

Reviews of Mantra Collins Hotel

4 out of 5
Mantra Collins Hotel
58 Collins Street, Hobart, TAS

Reviews

8.8

Excellent

Rating 10 - Excellent. 531 out of 1003 reviews" "
Rating 8 - Good. 368 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 24 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from So on Mar 26, 2024
Hi Kellie. Thank you for leaving us a review. See you again in future!RegardsMantra Collins Team

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff friendly and helpful. That’s where the praise ends. We paid $370 for a very small room, the bathroom light and fan didn’t work making the room humid and smelly, the view out of the window was a brick wall and breakfast wasn’t included. Mantra may consider this good value during the off season. I don’t.
Stayed 1 night in Mar 2024
Response from Soni on Mar 18, 2024
Hi Michael.We appreciate receiving your feedback and we are always willing and able to assist our guests when afforded the opportunity during their stay. Should you like to return in our off season please consider our executive rooms on the higher level or one bedroom apartments which offer more space along with cooking facilities.SincerelySoni Front Office Manager.

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
Good location. Disappointing that smart tv wifi connection had been disabled so unable to mirror etc movies for the night. We were told this function on all smart tvs had been disabled for security reasons. Paid parking by a private parking company is available for Mantra on Collin’s Hobart.
Stayed 2 nights in Mar 2024
Response from Greg on Mar 18, 2024
Hi Catherine.Thank you for the feedback!We are pleased to read you enjoyed our central location and discounted car parking price!Hope to see you again in near future!RegardsGreg IllingworthGeneral Manager

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a mini break in Hobart!
Stayed 3 nights in Feb 2024
Response from Greg on Feb 21, 2024
Hello Hamish,It is great to read that you enjoyed your mini break with us and we look forward to seeing you for the next one.Take care.Greg IllingworthGeneral Manager

10/10 Excellent

CRAIG

Stayed 8 nights in Jan 2024
Response from . on Mar 20, 2024
Thank you Craig for giving us 5 stars!RegardsMantra Collins Team.

10/10 Excellent

Kelly

Stayed 1 night in Dec 2023
Response from . on Jan 30, 2024
Hi Kelly. Thank you for the feedback. RegardsSahil

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would have rated it excellent but for two cool showers. Mentioned to front desk but they seemed unconcerned.
Stayed 4 nights in Dec 2023
Response from Greg on Dec 27, 2023
Hello Graham,I do apologise for the cool showers and the teams response to you.Our system is a natural gas fully reticulated service so you receiving a cool shower in unusual indeed.I will have the temp valves checked to make sure they are operating as they should to provide the best supply of hot water.Thank you for staying with us.Sincerely,Greg IllingworthGeneral Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in wonderful Hobart
Nice room, excellent service from the chaps on reception. They were a notch above everywhere we had stayed.
Stayed 2 nights in Dec 2023
Response from Greg on Dec 20, 2023
Hello Susan,Thank you for the lovely feedback about our Front Office team.They are a great crew so it is terrific to see your comments. Sincerely,Greg IllingworthGeneral Manager

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Greg on Dec 13, 2023
Hi Karen,The team certainly appreciates you taking the time to review your recent stay.Thank you and we look forward to you returning soon.Sincerely,Greg IllingworthGeneral Manager

8/10 Good

LEON

Liked: Staff & service
Thanks for the upgrade.
Stayed 7 nights in Nov 2023
Response from Greg on Dec 13, 2023
Hello Leon.Thank you for staying with us recently.We appreciate your review and we hope to see you again.Kind regards,Greg IllingworthGeneral Manager

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Close vicinity to everything along wharf area. Breakfast was great.
Stayed 2 nights in Nov 2023
Response from Prashan on Nov 30, 2023
Dear Denise,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Prashan GurungDuty Manager

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. Great location and price.
Stayed 1 night in Oct 2023
Response from Greg on Nov 3, 2023
Hello Ryan. Thank you for such a wonderful feedback!Hope to see you again on your next visit to Hobart!RegardsGuest Services

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, Excellent, the place to stay.
Stayed here quite a few times before, and, service, room and staff are always excellent, welcoming and never any issues. Would recommend to anyone.
Stayed 6 nights in Sep 2023
Response from Greg on Oct 1, 2023
Hi Raymond. Thank you for staying again with us again and for a lovely feedback!It’s always a pleasure to look after our repeat guest. Hope to see you again in future.RegardsGuest Services

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
THE MANTRA HOTEL WAS LOCATED IN A QUITE AREA ,HANDY TO SHOPS AND WATER FRONT. SERVICE WAS EXCELLENTAND ROOM WAS VERY CLEAN AND COMFORTABLE. ON THE DOWN SIDE RESTUARANT ONLY SERVED BREAKFAST AND HOTEL DID NOT HAVE ITS OWN CAR PARKING AREA.
Stayed 3 nights in Sep 2023
Response from Greg on Sep 24, 2023
Hello Allan,We certainly appreciate your positive feedback from your recent stay with us.Thank you for taking the time to send this through.The car park for the hotel is in Market Place Car Park directly behind us and all of our guests are guaranteed a spot when it is required. I do hope that you found this to be the case.We hope to see you again the next time you are coming to our lovely city.Regards,Greg IllingworthGeneral Manager

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Greg on Sep 20, 2023
Hi Christine. Thank you for the feedback. RegardsGuest Services

10/10 Excellent

Violette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily house keeping, great customer service 👌
Stayed 6 nights in Aug 2023
Response from Greg on Sep 3, 2023
Hello Violette. Thank you for the feedback. We will make sure we share this feedback with our team. Hope to see you again!RegardsGuest Services

8/10 Good

Gay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel to be in a perfect setting for being able to get around Hobart
Stayed 2 nights in Aug 2023
Response from Greg on Aug 27, 2023
Hello Gay. Thank you for the feedback, we are pleased to hear you enjoyed our central location. Hope to see you again in near future!RegardsGuest Services

10/10 Excellent

matt

Stayed 1 night in Aug 2023
Response from Greg on Sep 3, 2023
Hi Matt. Thank you for the feedback!RegardsGuest Services.

8/10 Good

Kerrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Greg on Aug 7, 2023
Hello Kerrie. Thank you for the feedback!RegardsGuest Services.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mantra was a good hotel with excellent staff and service. It is conveniently located with plenty of places to eat and drink within walking distance.
Stayed 2 nights in Aug 2023
Response from Greg on Aug 7, 2023
Hello Paul. Thank you for the feedback; we are pleased to read you enjoyed our central location and staff made it more memorable!Hope to see you again sometime in near future!RegardsGuest Services

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, walking distance to everything, greeted warmly by all the staff and was gifted a beautiful bottle of Tasmanian wine to celebrate our wedding anniversary, breakfast included in price and car park just around the corner , perfect for us.
Stayed 1 night in Jul 2023
Response from PG on Jul 15, 2023
Dear Jan,We very much appreciate your comments regarding your stay at the Mantra on Collins Hobart. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous oneSincerely, Prashan GurungDuty Manager.

10/10 Excellent

Sue

Stayed 2 nights in Jul 2023
Response from Greg on Aug 7, 2023
Hi Sue. Thank you for taking time to provide us with your feedback. Hope to see you again!RegardsGuest Services.

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay here again.
Stayed 1 night in Jul 2023
Response from Greg on Jul 9, 2023
Hello Maree. Thank you for the lovely feedback and we would love to see you back again !RegardsGuest Services.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
my only disappointment was no foxtel or Kayo, Stan or Prime
Stayed 3 nights in Jun 2023
Response from Greg on Jul 9, 2023
Hello Robert. Thank you for the feedback! We certainly do have Foxtel and our working towards having other streaming services as well. RegardsGuest Services.

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with everything..
Stayed 3 nights in May 2023
Response from Greg on May 28, 2023
Thank you Amandeep for the lovely feedback. See you again sometime in future. RegardsGuest Services.

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed and super freindly staff.
Stayed 2 nights in May 2023
Response from Greg on May 22, 2023
Thank you Neil for such a wonderful feedback. Hope to see you again in future.RegardsGreg

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, minutes to the waterfront and the cbd. Staff are helpful and the included breakfast was great. The king room i stayed in was modern and clean and well heated to get you through a Tasmanian winter!
Stayed 2 nights in May 2023
Response from Greg on May 22, 2023
Hello Alexis. Thank you for the feedback from your stay with us. We are pleased to hear you enjoyed our central location and fresh cooked breakfast. Hope to look after you again in future. RegardsGreg

10/10 Excellent

M K

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Aron on May 9, 2023
Good afternoon George,Thank you for your amazing review. We look forward to having you again at the Mantra Collins and hope that we can continue to wow you at our other Mantra hotels as well.Warmest regards,Aron

8/10 Good

Dion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but noisy.
A lovely stay. Hotel in close proximity to CBD and Salamanca. Room was clean well appointed. Comfortable bed. A wonderful breakfast. Only disappointed was the street noise. We were on the 7th floor and it felt like a window was open. We could clearly hear traffic, sirens and even people talking out on the street. Probably won’t stay again, will look for accommodation with better soundproofing.
Stayed 1 night in Apr 2023
Response from Greg on Apr 20, 2023
Hello Dion.Thank you for taking the time to send through your valued feedback.As we are a CBD hotel we do experience some street noise, however our floor to ceiling windows are indeed double glazed to help restrict this city impact.I apologise that your nights sleep was not as expected.Sincerely,Greg IllingworthGeneral Manager

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Greg on Apr 3, 2023
Dear Margaret.Thank you for the feedback. RegardsGreg

10/10 Excellent

Alexandra, Alfredton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Greg on Apr 25, 2023
Dear Alexandra,Thank you so much for staying at Mantra Collins recently and we are pleased that you enjoyed your time with us.Take care and we hope to see you again.Sincerely,Greg IllingworthGeneral Manager

8/10 Good

Rachael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very friendly and helpful staff, clean room, super comfortable bed. The only negatives were that the windows/blinds didn’t block out much street noise, and the parking conditions were restrictive (could only enter/exit once on discounted rate)
Stayed 3 nights in Mar 2023
Response from Greg on Apr 6, 2023
Hi Rachael.We certainly appreciate your feedback from your recent stay with us.Thank you for the lovely comments about the team, they are a great crew and genuinely care about our guests.We hope to see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central in Hobart
Excellent as always, Front of House staff are always so helpful and friendly. Mantra on Collins is city central, for all our needs and travel
Stayed 2 nights in Mar 2023
Response from Greg on Apr 3, 2023
Hi Raymond. Thank you for the feedback. We are pleased to hear you had a wonderful stay. Hope to see you again.RegardsGuest Services.

8/10 Good

OLEG, Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally was a pleasant stay
Stayed 2 nights in Mar 2023
Response from Greg on Apr 3, 2023
Hello Oleg. Thank you for your feedback.Hope to see you again!RegardsGuest Services.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were consistently helpful and delightful. Please consider a hand rail in the shower.
Stayed 4 nights in Mar 2023
Response from Greg on Mar 23, 2023
Hello Deborah.We certainly appreciate you taking the time to post your lovely feedback.I will discuss the handrail suggestion with our maintenance team.We hope that we will see you again soon.Regards,Greg IllingworthGeneral Manager

10/10 Excellent

David Charles

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2023
Response from GS on Mar 8, 2023
Hello David. Thank you for the feedback and enjoying our central location. Hope to see you again.RegardsGuest Services.

10/10 Excellent

John Wheldon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location, it was clean and the beds were very comfortable. Nothing to do with the hotel but car parking was a bit expensive.
Stayed 3 nights in Feb 2023
Response from . on Feb 22, 2023
Hello John.Thank you for your feedback.We are pleased to hear you enjoyed our central location and enjoyed our hospitality. Hope to see you again in near future.RegardsGuest Services.

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location.
Stayed 1 night in Feb 2023
Response from Greg on Feb 16, 2023
Hello mark.We appreciate you posting from your recent stay with us.Regards,Greg IllingworthGeneral Manager

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very annoying that not able to lower air conditioner temp in room below 20 degrees c. Foyer nice and cool but room hot on western side of the building and for pricec of tarriff should be able to have room as cool as required.
Stayed 3 nights in Feb 2023
Response from Greg on Feb 16, 2023
Hello John,Thank you for taking the time to post your feedback, we apologise that the AC impacted on your recent stay with us.We hope to be able to take better care of you in the future should you stay with us again.Kind regards,Greg IllingworthGeneral Manager

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, location, facilities.
Stayed 5 nights in Feb 2023
Response from Greg on Feb 9, 2023
Hi Richard,We are pleased to read that you enjoyed your recent stay with us and we thank you for taking the time to post your feedback.I hope that we will see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager

10/10 Excellent

Raymond

Stayed 1 night in Feb 2023
Response from Greg on Feb 9, 2023
Hello Raymond.We are pleased to read that you enjoyed your recent stay with us and we thank you for taking the time to post your feedback.I hope that we will see you again the next time you are in Hobart.Regards,Greg IllingworthGeneral Manager

8/10 Good

Seppo

Liked: Staff & service
Stayed 4 nights in Jan 2023
Response from Guest Services. on Mar 8, 2023
Hi Seppo.Thank you for the feedback.Hope to see you again. RegardsGuest Services.

10/10 Excellent

MATTHEW

Stayed 1 night in Jan 2023
Response from Guest Services. on Mar 8, 2023
Hi Matthew. Thank you for the feedback. RegardsGuest Services.

4/10 Poor

Nelson

Stayed 4 nights in Dec 2022
Response from Greg on Jan 18, 2023
Hello Nelson.Thank you for taking the time to review your recent stay.Had you provided me with some details I would have been more than happy to respond to such. I am sorry that your recent stay did not meet with your expectations.Sincerely,Greg IllingworthGeneral Manager

10/10 Excellent

Effie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, perfect for a weekend getaway
Response from Greg on Jan 18, 2023
Hello Effie,Thank you for staying with us and for posting your valuable feedback.The team hopes that we will see you again the next time you are in Hobart.Kind regards,Greg IllingworthGeneral Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Response from Greg on Jan 18, 2023
Hello Peter,The team certainly appreciate your review and we are glad that you enjoyed your stay with us.We hope to see you again soon.Regards,Greg IllingworthGeneral Manager

10/10 Excellent

John

Stayed 1 night in Dec 2022
Response from Greg on Dec 22, 2022
Hello John,Thank you very much for staying with us recently.We are pleased that you enjoyed your satay and we hope that we will see you again inn 2023.Sincerely,Greg IllingworthGeneral Manager

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, comfortable room, helpful and friendly staff.
Stayed 1 night in Dec 2022
Response from Greg on Dec 20, 2022
Hello Stephen.Thank you very much for the great feedback about the team and the hotel.We certainly appreciate you having stayed with us recently and we hope to see you again soon.Sincerely,Greg IllingworthGeneral Manager

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to lots of things. Comfortable bed and pillow.
Response from Greg on Nov 29, 2022
Hello Amanda.It is great to read that you were comfortable and that you enjoyed our central location. It certainly makes it easy to walk to most of our terrific attractions.Sincerely,Greg IllingworthGeneral Manager

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 3 nights in Nov 2022
Response from Greg on Nov 29, 2022
Hi Teresita.Thank you very much for staying with us recently and we are so pleased that you enjoyed your stay.We hope to see you the next time you are visiting Hobart.Regards,Greg IllingworthGeneral Manager