Garden view

Reviews of Vien Dong Hotel

3 out of 5
Vien Dong Hotel
275A Pham Ngu Lao Street, Dist. 1, Ho Chi Minh City

Reviews

8.0

Very good

Rating 10 - Excellent. 180 out of 551 reviews" "
Rating 8 - Good. 235 out of 551 reviews" "
Rating 6 - Okay. 86 out of 551 reviews" "
Rating 4 - Poor. 24 out of 551 reviews" "
Rating 2 - Terrible. 26 out of 551 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the foot path was basically a bus stop for people and freight and this extended up and down this street front - very dirty, dangerous foot path generally you are pushed onto the street where traffic will run you over if not very careful.
Stayed 4 nights in Feb 2024
Response from Vien Dong Hotel on Feb 16, 2024
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

Sashank, Gurgaon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is walking distance from everything you want … very nice
Stayed 3 nights in Dec 2023
Response from Vien Dong Hotel on Feb 16, 2024
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

dinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Vien Dong Hotel on Feb 16, 2024
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Vien Dong Hotel on Feb 16, 2024
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

8/10 Good

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff and easy to walk around city. Many nice restaurants can walk to.
Stayed 3 nights in Nov 2023
Response from Vien Dong Hotel on Nov 15, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

Kelly

Travelled with family
Liked: Amenities
Cleaning All staff are very friendly
Stayed 7 nights in Oct 2023
Response from Vien Dong Hotel on Nov 3, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

Nadine Bick

Travelled with family
Liked: Amenities
Best service ever.
Stayed 1 night in Aug 2023
Response from Vien Dong Hotel on Aug 29, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

Nadine Bick

Liked: Amenities, property conditions & facilities
Clean, staff are friendly, helpful. They always greet you, open the door whenever you enter and exit hotel.
Stayed 2 nights in Aug 2023
Response from Vien Dong Hotel on Aug 25, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

8/10 Good

seechet

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
AC is very noisy
Stayed 3 nights in Aug 2023
Response from Vien Dong Hotel on Aug 23, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

8/10 Good

Jefferson

Stayed 1 night in Aug 2023
Response from Vien Dong Hotel on Aug 11, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

8/10 Good

Dat

Liked: Cleanliness, staff & service
Ok hotel
Great location but the hotel condition is outdated and need to upgrade. The gym is not fully functional ( the treadmill and bike are not working). Lack of size and offerings. Aircon was facing the bed and it blasted cold air directly to the bed!
Stayed 2 nights in Jul 2023
Response from Vien Dong Hotel on Jul 17, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

Thanh

Stayed 1 night in May 2023
Response from Vien Dong Hotel on May 30, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service
Value for money considering the location. Breakfast is nice.😊
Stayed 3 nights in Apr 2023
Response from Vien Dong Hotel on May 3, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

DAVIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sevice and very clean but hotel stays at noisy area .
Stayed 1 night in Mar 2023
Response from Vien Dong Hotel on Mar 9, 2023
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good hotel to stay with convenience to center of city.
Stayed 6 nights in Feb 2023
Response from Vien Dong Hotel on Mar 3, 2023
Thank you for your staying at Vien Dong Hotel and very nice feedback.Look forward to welcoming and serving you again next time.With our warmest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in D1
Great hotel with a large bed and a small balcony, right in district 1 and walking distance to many restaurants, stores and attractions. Friendly staff. I will stay here again next time I’m in HCMC.
Stayed 3 nights in Jan 2023
Response from Vien Dong Hotel on Feb 17, 2023
Thank you for your staying at Vien Dong Hotel and very nice feedback.Look forward to welcoming and serving you again next time.With our warmest regards

10/10 Excellent

christopher

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay i first stayed here in 1993 its been through a lot of changes thought i would visit again great breakfast and friendly staff
Stayed 4 nights in Dec 2022
Response from Vien Dong Hotel on Jan 9, 2023
Dear Valued Guest,Thank you so much for your staying and great feedback.Look forward to welcoming and serving you here again and again.Wish you have a nice day and a pleasant trip!Best Regards

4/10 Poor

christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I have stay at hotel many nights. This is my go to hotel when in District One. While I was taking a shower, the ceramic soap dispenser had no soap in it. I lifted it up and the top was loose and it fell and broke and cut my foot open. It look like to me cleaning stuff ever check to see if soap was in the ceramic soap dispenser.
Response from Vien Dong Hotel on Jan 9, 2023
Dear Guest,We are very sorry for the unexpected situation you have had. However, as we did inform you upon checking out, the ceramic soap dispenser has been refilled and tightened by house-keeping staff every time she makes up the room. And this must be double checked by the Supervisor before guest check in. We did waive of charge for the bloody towels and mineral water bottle in you room.Hope you could understand that we really don't want any danger happens to any one, and we try our best to improve our services better day by day.Wish you stay healthy and happy.Best regards,

8/10 Good

Kenneth

8/10 Good

Phat

10/10 Excellent

Junko, Port Moody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable but the buffet breakfast did not have many choices.
Stayed 2 nights in Nov 2022
Response from Vien Dong Hotel on Nov 28, 2022
Dear valued guest, Thank you so much for your staying and feedback. We will try our best to be better every day. Hope to welcoming and serving you again. Wish you have a nice day and a wonderful trip! Best reagards,

10/10 Excellent

Frederick

Stayed 3 nights in Aug 2022
Response from Vien Dong Hotel on Aug 24, 2022
Dear valued guest,Thank you so much for your staying and sharing your feeling.Look forward to welcoming you back here at Vien Dong Hotel.Wish you have a nice day and stay healthy!

10/10 Excellent

Ben

Stayed 6 nights in Jun 2022
Response from Vien Dong Hotel on Aug 24, 2022
Dear valued guest,Thank you so much for your staying and sharing your feeling.Look forward to welcoming you back here at Vien Dong Hotel.Wish you have a nice day and stay healthy!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location is good. Quiet room even it is street facing. Limited breakfast choices.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
room is new
Stayed 1 night in May 2020
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on May 25, 2020
Dear valud guest. Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JIMMY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location close by to BV walking Street. Excellent front desk staff, friendly & helpful.
Stayed 4 nights in Jan 2020
Response from Nguyen Thi Hong Anh (Ms) _ Front Office Manager on Feb 6, 2020
Dear Mr Jimmy, Thank you very much for your recent stay at Vien Dong hotel We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
room is very small and noise in the afternoon, staff is not friendly
Stayed 1 night in Feb 2020
Response from Nguyen Thi Hong Anh (Ms) _ Front Office Manager on Feb 6, 2020
Dear Sir/Madam, Thank you for taking time to bring this to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay regarding to our shortcomings in services. After receiving your notification of this incident, we have investigated the booking procedure and operation activities to find out reason and solution for this issue. Please allow our team to contact you via email and sort this out. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely.

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff and very helpful.
Stayed 3 nights in Dec 2019
Response from Nguyen Thi Hong Anh (Ms.) _ Front Office Manager on Dec 26, 2019
Dear Mr Fraser, Thank you very much for your recent stay at Vien Dong hotel. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely,

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of the best hotel in the area
+ : great location, right behind Bui Vien area but without the noise quite modern medium-size hotel, clean, good wi-fi, good breakfast excellent service! I was very much assisted by front desk (Mr Quan and Mrs Yen) I am frequent traveller and can say that hotel rating on Hotel.com is under estimated. - : Not much day light in my room due to indoor-patio window
Stayed 2 nights in Nov 2019
Response from Nguyen Thi Hong Anh (Ms) _ Front Office Manager on Nov 21, 2019
Dear Mr Christophe, We very much appreciate your comments regarding your stay at the Vien Dong hotel. We are delighted to read that you had a wonderful time with us. It is always a pleasure to read that we exceeded our guests’ expectation. I will personally share your comments with Mr Quan & Ms Yen. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the regularly; very convenient and appropriate to my needs
Stayed 1 night in Sep 2019
Response from Best regards, Nguyen Thi Kim Trang - Deputy Direct on Sep 28, 2019
Thank you so much for your staying with us. Your feedback is highly appreciated. Look forward to welcome you back here at Vien Dong hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Nguyen Thi Kim Trang - Deputy Director on Sep 3, 2019
Thank you so much for your staying with us. Your feedback is highly appreciated. Look forward to welcome you back here at Vien Dong hotel. Best regards,

10/10 Excellent

suchudanundan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Nguyen Thi Kim Trang (Ms.) - Director on Aug 6, 2019
Thanks for staying with us. Your feedback is highly appreciated. Best regards,

10/10 Excellent

suchudanundan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly staffs all levels
They even had a birthday cake in room
Stayed 2 nights in Jul 2019
Response from Nguyen Thi Kim Trang - Deputy Director on Aug 5, 2019
Thank you so much for your staying with us. Your feedback is highly appreciated. Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Nguyen Thi Kim Trang - Deputy Director on Jul 17, 2019
Thank you so much for your staying with us. Your feedback is highly appreciated.

10/10 Excellent

Manish kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a fantastic
Stayed 3 nights in Jun 2019
Response from Nguyen Thi Kim Trang - Deputy Director on Jun 27, 2019
Thank you so much for your staying with us. Your feedback is highly appreciated. Best regards,

8/10 Good

Verified traveller

Stayed 4 nights in May 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on May 7, 2019
Thank you so much for your feedback. We will try our best to improve our services. Best regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay for a few days. Great location and near to the bars area on Bui Vien Street. Would definitely come back again
Stayed 5 nights in Apr 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Apr 26, 2019
Thank you for staying with us. Your feedback is highly appreciated. Best regards,

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to perfect for the price you pay.
Perfect location with very friendly and helpfull staff. The only small issue I had is that my room was situated right next to their little store room directly opposite number 715 which had allot of noise late at night and early hours of the morning, and also no window to the outside world (no view at all) I would however recommend this hotel to any of my friends and family.
Stayed 4 nights in Apr 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Apr 24, 2019
Thank you so much for your feedback. We will try our best to improve our services. Warmest regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Apr 3, 2019
Thank you for your feedback. We will try our best to improve our services. Thanks and best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A regular short visitor to the hotel as it suits all my needs
Stayed 1 night in Mar 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Apr 1, 2019
Thank you for staying with us. Your feedback is highly appreciated. Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suits my needs well: I visit this hotel a lot for only one night and do not need to add more.
Stayed 1 night in Mar 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Apr 1, 2019
Thank you for staying with us. Your feedback is highly appreciated. Best regards,

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Apr 2, 2019
Thank you for your feedback. We will try our best to improve our services. Thanks and best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically very pleasant hotel. Gym was quite basic and perhaps shower could be upgraded.
Stayed 3 nights in Feb 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Mar 1, 2019
Thank you for your feedback. We will try our best to improve our services. Thanks and best regards,

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Apr 2, 2019
Thank you for staying with us. Your feedback is highly appreciated. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good. Friendly and helpful staff, clean, tidy spacious rooms and great location. Easy walking distance to restaurants and bars. Would recommend to anyone.
Stayed 3 nights in Feb 2019
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Feb 18, 2019
Thank you for staying with us. Your feedback is highly appreciated. Best regards,

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2018
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Jan 3, 2019
Thank you for staying with us. Your feedback is highly appreciated.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Location not as good as what I think off. I don"t think I will stay this hotel again.
Stayed 4 nights in Dec 2018
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Dec 15, 2018
Thank you for your feedback. Please help to let us know how we can improve our service!

10/10 Excellent

Yinlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel for stay!
Very good experience.
Stayed 1 night in Nov 2018
Response from Nguyen Thi Kim Trang (Ms.) - Deputy Director on Dec 4, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

ANG, KUALA LUMPUR

Liked: Cleanliness, staff & service, room comfort
Convenient hotel to everywhere
Stayed 3 nights in Nov 2018
Response from Nguyen Thi Kim Trang (Deputy Director) on Nov 14, 2018
Thanks for staying with us. We appreciate your feedback!