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Reviews of Arina Beach Resort

4 out of 5
Arina Beach Resort
Kokkini Chani, Hersonissos, Crete Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 199 reviews" "
Rating 8 - Good. 66 out of 199 reviews" "
Rating 6 - Okay. 28 out of 199 reviews" "
Rating 4 - Poor. 6 out of 199 reviews" "
Rating 2 - Terrible. 1 out of 199 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Staff were amazing and even upgraded us with no extra charge. I fell ill and they did everything to help medically. All the staff were kind including bar staff and cleaners. The kids entertainers were great with all the kids and really patient. Just sooooo impressed. Can’t fault the place at all. Happily go back there which is something we don’t usually do. Really happy.
Stayed 7 nights in Apr 2024
Response from Arina Beach Resort on Apr 17, 2024
Dear Guest,Thank you for writing a nice review about your stay at the Arina Beach Hotel. We are delighted to read that you enjoyed the hotel and its facilities. It is our aim to meet all our guests’ expectations and it is a reward for our efforts when we read that our guests have had such a wonderful stay with us. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Amy Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was a breeze. They upgraded my room. Very clean. Our family enjoyed the many food options. Water was cold in April but kids loved the slides. Georgios at check in took extra care to make sure the chef knew of my son’s allergies. This property is well kept, and service was great.concierge gave great recommendations to see the area. Bus stop close by and airport very close
Response from Arina Beach Resort on Apr 16, 2024
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. It gives great pleasure to know that you had an enjoyable stay with us and found everything to your satisfaction. We would like to thank you for your positive feedback and we look forward to welcoming you back to the Arina Beach for another unforgettable experience.

10/10 Excellent

Bhaveshkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location close to airport, beautiful beach, facilities are nice and clean. Very good food options.
Stayed 7 nights in Apr 2024
Response from Arina Beach Resort on Apr 15, 2024
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a 15 minute taxi from airport and we arrived early. Delighted that we were able to access our room immediately and even had a complementary upgrade. We can honestly recommend the swim up rooms, and location right on beachfront was amazing. The mini bar only sticks a small selection of fizzy soft drinks and a couple of bottles of still water. So don’t expect wine or beer! Staff were without fail polite and helpful. Thank you so much for making our stay so relaxing and lovely.
Stayed 5 nights in Oct 2023
Response from Arina Beach Resort on Oct 17, 2023
Dear Guest,Thank you for taking the time to write a review on this website. We are delighted to read that you enjoyed your stay with us.We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests.We look forward to welcoming you back to the Arina Beach for a future stay.

10/10 Excellent

Agnieszka, Campbell Hall

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel . Very clean . The stuff extra friendly . Wish all the places were as pleasant as this one
Stayed 6 nights in Apr 2023
Response from Arina Beach Resort on May 11, 2023
Thank you for writing a nice review about your stay at the Arina Beach Hotel. We are delighted to read that you enjoyed the hotel and its facilities. It is our aim to meet all our guests’ expectations and it is a reward for our efforts when we read that our guests have had such a wonderful stay with us. We look forward to having the pleasure of welcoming you back in the near future.

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really pleasing on the eye, very welcoming arrival at Reception! View from our penthouse room was incredible, such amazing sunset views. The downfall for us was the food, apart from the Asian Restaurant which was incredible. The other food areas did offer much variety or flavour. The pool areas were great but very very cold. The evening entertainment could have been a lot better to engage more of the hotel stayers but overall our stay was nice.
Stayed 4 nights in Oct 2022
Response from Ariadni Chnara on Oct 18, 2022
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us.Your feedback is invaluable to us and helps us to enhance the experience thus rest assured that the comment raised has been addressed to the departments of heads for further consideration. Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Uriya Meir

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pampering Thank you very much!!
Stayed 4 nights in Oct 2022
Response from Arina Beach Resort on Oct 19, 2022
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

10/10 Excellent

Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George is excellent at what he does and that’s to give customers a remarkable experience of Crete. This hotel is beautiful but also impeccable thanks to its staff. Very well done !
Stayed 14 nights in Aug 2022
Response from Ariadni Chnara on Aug 22, 2022
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us.We were delighted to read that you had a memorable experience in our resort. We are always dedicated to provide quality facilities and amenities which will surely make each stay comfortable, relaxing and convenient.

10/10 Excellent

Vlad, Danville

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
It was absolutely incredible easily the best hotel on the island So relaxing food is incredible everything is 10/10
Stayed 10 nights in Jun 2022
Response from Ariadni Chnara on Aug 22, 2022
We are glad to read your comments about your experience here with us. It is our pleasure to ensure that our guests thoroughly enjoy their stay and we are pleased that we were able to assist in creating a nice holiday experience.We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

10/10 Excellent

Hiren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everyone made our experience a pleasure.
Stayed 5 nights in Jun 2022
Response from Ariadni Chnara on Jul 6, 2022
We are glad to read your comments about your experience here with us. It is our pleasure to ensure that our guests thoroughly enjoy their stay and we are pleased that we were able to assist in creating a nice holiday experience. We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort is beautiful and offers a very good view. All inclusive includes breakfast, lunch and dinner; which is good value for your money. However, some of the food options were dry ans lacking in taste. Friendly and accommodating staff. Rooms are big and clean.
Stayed 1 night in Jun 2022
Response from Ariadni Chnara on Jul 4, 2022
We are glad to read your comments about your experience here with us. It is our pleasure to ensure that our guests thoroughly enjoy their stay and we are pleased that we were able to assist in creating a nice holiday experience. We are thankful for your recommendation and we hope to have the pleasure of welcoming you again in the future.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice all-inclusive. The property has many places to eat. Don't waste your time on the Asian or the A-la-Carte places.
Stayed 3 nights in Jun 2022
Response from Ariadni Chnara on Jun 27, 2022
Thank you very much for taking your time to post your ratting on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Lewis Benjamin, Lowestoft

Stayed 5 nights in Jun 2022

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had entertainment and great food choices. Would have preferred a room near the beach.
Stayed 2 nights in Jun 2022
Response from Ariadni Chnara on Jun 15, 2022
Thank you for taking the time to write such a wonderful review on this website. We are delighted to read that you enjoyed your stay with us. We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests. We look forward to welcoming you back to the Arina Beach for a future stay.

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, went for a week and enjoyed every min of it.
Stayed 6 nights in Apr 2022
Response from Ariadni Chnara on May 7, 2022
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We are looking forward to welcoming back for a future stay with us.

6/10 Okay

Philip

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Check-in was excellent and the receptionist were welcoming , however as soon as we entered the rooms we noticed tiny moths, no hand soap and dirty sheets, which we then complained to the reception team too. They helped with the sheets but failed to eliminate the moths and gave us a bar soap for our hands. Overall the facilities were great with good amenities, but what frustrated us was they refused to turn on the tennis court lights when it got dark (for no apparent reason). The food was mostly tasteful but cold and the service was very non challant. Overall I rate the place a 3/5
Stayed 3 nights in Oct 2021
Response from Arina Beach Resort on Oct 25, 2021
Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us. We regret though that we did not manage to exceed your expectations. Our whole team is extremely committed to delivering the perfect vacation experience for each guest. We are very sorry that we didn't accomplish this for you .As we give great attention to our guest’s feedback so to continuously improve our levels of service, we would like to reassure you that we look into the case mentioned to your review. We hope to have the opportunity welcoming you once again in our resort and try to exceed your expectations.

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Ariadni Chnara on Sep 22, 2020
Thank you very much for taking your time to post your ratting on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

6/10 Okay

Phil, London

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
All-inclusive catering to large tour groups. Food is average and certainly not 4 star. Rooms are clean but lack duvets, just a single bedsheet, and the fire safety light gives the room a bright green glow that you cannot lower; greatly disturbing sleep. The staff are very nice, but I just can't recommend the hotel as a 4 star. It's 2 at best.
Stayed 1 night in Sep 2020
Response from Arina Beach Resort on Sep 6, 2020
Thank you for taking your time to share your thoughts and experience on this site following your recent stay with us. We regret though that you think that our hotel should not be recommended. Due to the covid we keep our equipment at minimum. It is not only the duvets that have been taken away but microwaves & kettle facilities as well. We hope we will have another opportunity to restore your faith in Arina Beach and we look forward to welcome you back in our resort.

10/10 Excellent

Matt, UK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with great food, it’s on the beach and it has its own water park!
Stayed 11 nights in Aug 2020
Response from Ariadni Chnara on Sep 2, 2020
Thank you for taking the time to post your review following your visit at our resort. It gives great pleasure to know that you had an enjoyable stay with us and found everything to your satisfaction. We would like to thank you for your positive feedback and we look forward to welcoming you back to the Arina Beach for another unforgettable experience.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
the property has everything, for children and adults alike, swimming pools, waterpark, beautiful beach , animations. The hotel is pristine and very clean
Stayed 7 nights in Aug 2020
Response from Ariadni Chnara on Aug 10, 2020
Thank you for taking the time to post your review following your recent visit at our resort. It is wonderful to read your description of your stay with us and that you left feeling relaxed. Our staff are here to ensure all our guests’ stays with us are as comfortable and memorable as possible and we are happy to read they were able to deliver this experience. Once again thank for your positive comments and we look forward in having the pleasure of welcoming you back in the near future.

10/10 Excellent

Fatim, Dublin Ireland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing looking hotel, great beach front and pools , Filled with enough loungers Amenities for kids and adults , great hotel for families and couples too , very accommodating and professional staff , the food is delicious , varied , of great quality , rooms are Airy , and clean, ,
Stayed 7 nights in Aug 2020
Response from Ariadni Chnara on Aug 10, 2020
Thank you for taking the time to post your review following your recent visit at our resort. It is wonderful to read your description of your stay with us and that you left feeling relaxed. Our staff are here to ensure all our guests’ stays with us are as comfortable and memorable as possible and we are happy to read they were able to deliver this experience. Once again thank for your positive comments and we look forward in having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, very good food, fresh and a lof of variety
Stayed 4 nights in Oct 2019
Response from Ariadni Chnara on Nov 21, 2019
Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Location was good and on-site facilities were good. Range of food was excellent but not as hot as I like it on occasions. All drinks at bars were strong and served speedily. Would choose to return so it must have been good !!
Stayed 7 nights in Oct 2019
Response from Ariadni Chnara on Oct 30, 2019
Thank you for your message informing us of the wonderful relaxing holiday that you were able to enjoy with us. We are delighted to see that you had a perfect holiday at the Arina Beach. It is our aim here at the Arina Beach to extend our Cretan hospitality to our guests so ensuring they leave the hotel with their sights on when they can return. We hope we shall have the pleasure of welcoming you back at our resort for a future stay.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The main restaurant and pool complex were great, the restaurants were both excellent and the staff were brilliant. The rooms were a disappointment, the rooms shown on the web site are in the main hotel block and I assume quite new. The bungalows are older and are in need of an upgrade. When we booked the hotel website said there was a kids pool. This has since been changed and there is no kids pool. This was disappointing as the main pool has no children's area and is not heated, so quite cold for infants.
Stayed 7 nights in Oct 2019
Response from Ariadni Chnara on Oct 24, 2019
Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
The photos of the rooms online are misleading as the rooms are quite old and the bathrooms are very rundown. The cats running around the restaurant is very off putting and also all of the cats around the hotel, all we could smell when walking to our room was cat urine not nice. Hotel was ok but not the 4 stars I was expecting, we felt disappointed.
Stayed 4 nights in Sep 2019
Response from Ariadni Chnara on Oct 18, 2019
Thank you for taking the time to share your opinion regarding your recent stay at Arina Beach. We take under serious consideration your comments and they have been forwarded to the department heads for consideration. However, we would have welcomed the opportunity to discuss the problems you encountered with you when you were in the hotel as we are firm believers that If there might be any point of dissatisfaction we will be happy to offer an alternative option in order to keep our guests happy and at the end of the day to offer brilliant holiday. We hope we will have another opportunity to restore your faith in Arina Beach and we look forward to welcome you back in our resort.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Ariadni Chnara on Oct 16, 2019
Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first stay at an all inclusive resort. All very accessible, and all staff friendly and super helpful.
Stayed 1 night in Oct 2019
Response from Ariadni Chnara on Oct 12, 2019
Thank you for posting your feedback following your recent visit at the Arina Beach. It is particularly rewarding for us to read such a positive review that describes the friendliness and helpfulness of our staff. We have passed your kind words to everyone. We are looking forward to having the pleasure of welcoming you back to the resort in the future.

8/10 Good

P, Uk

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is right on a sandy beach, lots of sunbeds available by the beach and pool. The restaurant is large with good selection of food. Some of the rooms were dated.
Stayed 6 nights in Sep 2019
Response from Ariadni Chnara on Oct 10, 2019
Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Quick service check in and out Very good service from all departments Good food Excellent beaches and pools Location little bit far from city take bus because no taxi of the hotel provide you with taxi is very expensive
Stayed 5 nights in Sep 2019
Response from Ariadni Chnara on Oct 2, 2019
Thank you for writing such a nice review sharing your holiday experience of the Arina Beach Hotel. It is a tribute to our dedicated staff that all our guests enjoy the hospitality and ambience that we create so our guests can truly relax and rejuvenate whilst taking a break in our resort. We look forward to welcoming you back to the Arina Beach Hotel for a future stay. Thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant food at buffet. Chef and concierge staff very attentive. Waiting and bar staff could have been more enthusiastic... felt a little like they didn’t want to be there! Brilliant pool and activities. A little playground or slide for the kids would be great, but then it was also nice that the Kids stuff was low key or there would have been more of them running around! Room was lovely, great view and the maids were very friendly and did an excellent job! Overall a brilliant stay and I would go back again!
Stayed 2 nights in Sep 2019
Response from Ariadni Chnara on Sep 11, 2019
Thank you for posting your feedback following your recent stay at the resort. We are pleased to read that your overall experience at the Arina Beach Hotel was to your satisfaction. Our beautiful location and stunning sea views are elements of the resort that we are extremely proud of and it is always a pleasure to read positive comments regarding these. We look forward in having the pleasure of welcoming you back in the near future.

10/10 Excellent

DGF, Ottawa, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the coastline from a fantastic beach. Swimming conditions were great and beach chairs were accomodating!! The food was very well thought out and cooked for buffet style. Also just a short walk up the road, there were some excellent restaurants either on the main drag or by the sea. Nice to get out and experience some of the culture and authentic eats. Thank you to all the staff
Stayed 5 nights in Aug 2019
Response from Ariadni Chnara on Sep 4, 2019
Dear Guest, Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2019
Response from Ariadni Chnara on Aug 26, 2019
Thank you for writing a nice review about your stay at the Arina Beach Hotel. We are delighted to read that you enjoyed the hotel and its facilities. It is our aim to meet all our guests’ expectations and it is a reward for our efforts when we read that our guests have had such a wonderful stay with us. We look forward to having the pleasure of welcoming you back in the near future.

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019
Response from Ariadni Chnara on Aug 24, 2019
Thank you for taking the time to share your opinion regarding your recent stay at Arina Beach. However, we would have welcomed the opportunity to discuss the problems you encountered with you when you were in the hotel as we are firm believers that If there might be any point of dissatisfaction we will be happy to offer an alternative option in order to keep our guests happy and at the end of the day to offer brilliant holiday.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach. Lovely pool. Extremely clean & well maintained. Amazing food layout. Smiling & helpful staff.
Stayed 7 nights in Aug 2019
Response from Ariadni Chnara on Aug 16, 2019
Thank you for taking the time to write such a wonderful review on this website. We are delighted to read that you enjoyed your stay with us. We really very happy to read that your had a memorable holiday experience & we take pride in being able to create the perfect holiday for our guests. We look forward to welcoming you back to the Arina Beach for a future stay.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property though small in size and lacking much besides the pools for the kids was excellent. It was clean and tidy, modern and provided everything we needed for a two week holiday. Not sure what I would provide in the low season when the pools/sea aren't warm enough for swimming.
Stayed 14 nights in Jul 2019
Response from Ariadni Chnara on Aug 12, 2019
Dear Guest, Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually don't write many reviews but are making an exception this time for Arina beach resort . Have had an absolutely amazing time there,for many reasons like a top notch- all inclusive buffet,perfect ambience and location, lovely and clean pools,excellent staff to name a few.A perfect family holiday destination,would really recommend it. Cleanliness and general maintenance is great,caters to guests of all ages.A convenient shop indoors stocked with regular essentials,spa facilities,live entertainment every night were definitely appreciated. In short-a five star experience !!
Stayed 7 nights in Jul 2019
Response from Ariadni Chnara on Aug 6, 2019
Thank you for writing such a nice review sharing your holiday experience of the Arina Beach Hotel. It is a tribute to our dedicated staff that all our guests enjoy the hospitality and ambience that we create so our guests can truly relax and rejuvenate whilst taking a break in our resort. We look forward to welcoming you back to the Arina Beach Hotel for a future stay.

6/10 Okay

Verified traveller

Stayed 7 nights in Jul 2019
Response from Ariadni Chnara on Jul 24, 2019
Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

6/10 Okay

Matthew

Liked: Cleanliness
Good facilities, unfortunate incident on beach
Had a lovely stay, Riene in particular in the restaurant was fantastic and very caring - a credit to the hotel. The rooms were slightly outdated but the facilities made up for it. The food and drink were lovely. Serious incident on the beach highlighted that the hotel need to update their health and safety policy and it did take the shine off the rest of the stay.
Stayed 5 nights in Jul 2019
Response from Ariadni Chnara on Jul 20, 2019
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us. Your feedback is invaluable to us and helps us to enhance the experience thus rest assured that the comment raised has been addressed to the departments of heads for further investigation Once again thank you for your feedback and we look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was brilliant and the staff are outstanding!! The pool is beautiful and any closer to the water, you would be sleeping in it!! Well worth the stay.
Stayed 3 nights in Jul 2019
Response from Ariadni Chnara on Jul 19, 2019
Thank you for your review informing us all of the wonderful relaxing holiday that you were able to enjoy with us. We are delighted to see that you had a perfect holiday at the Arina Beach. It is our aim here at the Arina Beach to extend our Cretan hospitality to our guests so ensuring they leave the hotel with their sights on when they can return. We hope we shall have the pleasure of welcoming you back at our resort for a future stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly, clean all inclusive resort
We were delighted by staying in a completely new renovated room with separate pool wich was absolutely great. Hotel pool is big and spacious but you have to be into the Entertainment (water gym/fun and loud music) several times a Day. Located on a Nice Beach good for smaller kids on one side (lagoon) as water here is shallow. All inclusive concept works very well - huge buffet with wellknown kid friendly meals. Only but is the noise of numerious planes passing at low height over the resort to land in Heraklion airport. Overall a very pleasant experience.
Stayed 4 nights in Jul 2019
Response from Ariadni Chnara on Jul 16, 2019
Thank you for writing a nice review about your stay at the Arina Beach Hotel. We are delighted to read that you enjoyed the hotel and its facilities. We look forward to welcoming you back to the Arina Beach for a future stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Nice beach and pool. It is all inclusive which made it very reasonable. Good retreat for a day or two. You need a car if you are going to explore Crete from here. Close to the airport.
Stayed 1 night in Jul 2019
Response from Ariadni Chnara on Jul 15, 2019
Thank you for the kind review of your stay with us at the Arina Beach. We are delighted to read that your stay was relaxing and you enjoyed our Greek hospitality. We look forward to welcoming you back to the Arina Beach for a future stay.

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Ariadni Chnara on Jul 2, 2019
Thank you very much for taking your time to share your thoughts and experience on this site following your recent stay with us. We were delighted to read that you had a memorable experience in our resort. We are always dedicated to provide quality facilities and amenities which will surely make each stay comfortable, relaxing and convenient. Thank you once again and looking forward to welcoming you back next season.

10/10 Excellent

USA2019, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the port/airport. Recently updated. Hospitable and friendly staff. Very clean. Nice beach and unforgettable pool!
Stayed 2 nights in Jun 2019
Response from Ariadni Chnara on Jun 19, 2019
Thank you for taking the time to post your review following your visit at our resort. It gives great pleasure to know that you had an enjoyable stay with us and found everything to your satisfaction. We would like to thank you for your positive feedback and we look forward to welcoming you back to the Arina Beach for another unforgettable experience.

6/10 Okay

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
OK
Good facilities for a family. But the rooms weren't very clean and the general hallways of the hotel are a bit run down/worn carpets. Perhaps it depends which building you're staying in a there are many. Grounds very clean and well kept.
Stayed 2 nights in Jun 2019
Response from Ariadni Chnara on Jun 10, 2019
Thank you very much for taking the time to share your opinion regarding your recent stay at Arina Beach. We take under serious consideration your comments and they have been forwarded to the department heads for consideration and corrective actions. However, we would have welcomed the opportunity to discuss the problems you encountered with you when you were in the hotel as we are firm believers that If there might be any point of dissatisfaction we will be happy to offer an alternative option in order to keep our guests happy and at the end of the day to offer brilliant holiday. We hope to have the opportunity welcoming you once again in our resort and try to exceed your expectations.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ability to walk out of bungalow room directly to the beach
Stayed 2 nights in May 2019
Response from Ariadni Chnara on Jun 10, 2019
Thank you very much for taking your time to post your comments on this site following your recent stay with us. Your feedback is valuable to us and helps us to enhance the holiday experience. We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in May 2019
Response from Ariadni Chnara on May 25, 2019
Thank you for your review informing us all of the wonderful relaxing holiday that you were able to enjoy with us. We are delighted to see that you had a perfect holiday at the Arina Beach. It is our aim here at the Arina Beach to extend our Cretan hospitality to our guests so ensuring they leave the hotel with their sights on when they can return. We hope we shall have the pleasure of welcoming you back at our resort for a future stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room is very spacious, with an excellent water view. Staff & food were great.
Stayed 2 nights in May 2019
Response from Ariadni Chnara on May 22, 2019
Thank you for posting your feedback following your recent stay at the resort. We are pleased to read that your overall experience at the Arina Beach Hotel was to your satisfaction. ΅We look forward to having the pleasure of welcoming you back in the near future.

10/10 Excellent

Rachel, Texas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night after arriving at the airport. This place was great! Very nice property, great food, comfortable bed. And really great views. Would definitely stay here again.
Stayed 1 night in May 2019
Response from Ariadni Chnara on May 17, 2019
Dear Guest, Thank you for taking the time to post your review following your visit at our resort. It gives great pleasure to know that you had an enjoyable stay with us and found everything to your satisfaction. We would like to thank you once again for your positive feedback and we look forward to welcoming you back to the Arina Beach for another unforgettable experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from Ariadni Chnara on May 15, 2019
We are really very happy to read that your had a memorable holiday experience. We look forward to welcoming you back to the Arina Beach for a future stay.