While we had a nice stay, the hotel, the accessible room was very small and had almost no storage - 0ne narrow cupboard that held a fridge in the bottom half and an ironing board, iron and gowns filling most of the top. One small suitcase holder and small bedside tables (no drawers) The bathroom had a basin and a narrow table with hairdryer, shampoo, bathmat etc filling it, but with no room to put our toiletry bags and no other surfaces. I know the hotel was rebuilt a number of years ago after a fire, but it is now very dark grey and black walls with black and white line drawing pictures everywhere on the walls and a horrid black and grey check carpet. This may have been fashionable once, but now just looks dark, drab, lacking colour and dreary.
The bathhouse is in great need of maintenance with a broken sauna, a number of lights not working and a failing non-slip floor covering that appears to be peeling off in many places, especially around the spa. The pool was too cold to swim in (either no heating or set at a very low temperature)
Service was friendly and fine and the gardens are beautiful and very well maintained but the building needs some work and the rooms are just too small and lacking storage. The restaurant, Virgin Kitchen, was quite expensive and service was very slow, but the food when it finally came was tasty. We paid almost $600 for two nights and I really think it was overpriced for what they offer, hence I was overall quite disappointed with our stay.