Note fondée sur 833 évaluations vérifiées
3,6 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
Avis Expedia vérifiés
par Pask de Paris
Hotel d'étape
Publié le 26 août 2014 sur HotelsHotel correct, propre, pour y passer une nuit.
Recommandé
pour Tout le mondepar un voyageur vérifié de Guadeloupe
Bon hôtel un peu excentré
Publié le 7 août 2014
Pour : piscine et spa
Hôtel accueillant situé à une vingtaine de kilomètre au nord de Denver (rapide par autoroute)
Spa et piscine couverte appréciable en fin d'après-midi.
Pas de restauration à proximité.
par un voyageur vérifié
Publié le 14 avr. 2024
Great staff! Very helpful, friendly and accommodating
par un voyageur vérifié
Publié le 14 avr. 2024
Excellent service, its my favorite Hotel in Denver.
par un voyageur vérifié
Publié le 11 avr. 2024
par un voyageur vérifié
Publié le 8 avr. 2024
Buen servicio
par un voyageur vérifié
Publié le 8 avr. 2024
par un voyageur vérifié
Publié le 5 avr. 2024
Commentaires de Gestion de l’hôtel
6 avr. 2024 par mike, Gestion de l’hôtel
Hi, Damion.This is Mike Lee/GM at La Quinta Inn Henderson. Your reservation marked as 'No-Show reservation with non-cancellable and non-refundable condition.Is there any issue we need to know for your reservation?If you let us know what was a problem on your reservation, please let me know, so we can adjust any problem or issues.Thank you for your review!Mike Lee4-6
par un voyageur vérifié
Publié le 2 avr. 2024
R
par un voyageur vérifié
Publié le 30 mars 2024
I honestly want someone to contact me. We found a bag of crack or some kind of drug in our room after being on there for 3 nights. Cleaning staff was in daily and maintenance was one day for our loud heater. Dumped the drugs. Took pictures. While staying there we were also called every morning at 3 am. So know we are thinking the people before us are watching us. Very scary. Crack pipe outside motel for 3 days. I have pictures also. Like this is serious. A child could have been in there next. Fentanyl can kill anyone who even touches the bag. The manager Mike was called because I didn’t want to leave without him knowing. He could have cared less. I did not sleep. And had to drive 14 hours home. I asked for a refund. He didn’t find it to be a reason to give me a refund. First. I paid a hotel so I could sleep. Heater was so loud. I even tipped the maintenance man but it was not fixed. Calls at 3 am. Drugs in room. They did not care. It’s too bad because honestly it was an alright motel. But my safety and others should be highest priority. Like would they have called the cops on me upon cleaning the room or would the next person find it. Who knows. I want to be contacted.
Commentaires de Gestion de l’hôtel
31 mars 2024 par mike, Gestion de l’hôtel
Dear Tara,Thank you for choosing the La Quinta Inn Henderson for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful.Once I came to La Quinta Inn Henderson, I found you already checked out.I asked front desk clerk, Ms. Amy, whether you called the officer and where is the bag and anything inside the bag you found in the room.Ms. Amy told me you flushed out to toilet for the tablet and you took the bag, without calling the officer.You told me you took the pictures for the bag. Could you please email or text me those pictures?I wished to call the officer to report and investigate it. But I couldn't call the officer because I didn't have any evidence to show the officer.Once you send those pictures, I will report to the officer and hope to investigate the material inside the bag by the officer.Also, you said that someone called your room at 3 AM everyday during your stay. Since none of front desk clerk calls to the guest room without reason, you should either call the officer or let us know to find who was calling your room right after you got a phone call from stranger.And then, the officer could trace the phone call record, not by us.The noisy from A/C unit is coming from the fan. I will try to replace it first within a week.Your feedback from your stay on March 27 to 30 will help us identify opportunities where we can focus on making improvements.I appreciate you taking the time to share your experience with me. I look forward to serving you in the future.Sincerely,Mike Lee/ ManagerLa Quinta Inn Henderson
