Superior Studio, 1 Single Bed

Reviews of Hellsten Helsinki Parliament

3.5 out of 5
Hellsten Helsinki Parliament
MUSEOKATU 18, HELSINKI

Reviews

8.2

Very good

Rating 10 - Excellent. 302 out of 1000 reviews" "
Rating 8 - Good. 516 out of 1000 reviews" "
Rating 6 - Okay. 146 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Toni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very good
Very cheersfull and beatifull lobby madame was very enjoying and helpfull person to find my room like a blonde beatyfull cleaning madame. Very very good staff and very very good food in the restaurant.
Stayed 2 nights in Jul 2020
Response from Reception on Aug 12, 2020
Dear Toni, Thank you so much for your kind feedback! We are glad that you liked your stay. We hope to have you as our guest again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everything was excellent except i missed clock to checkout the time.
Stayed 2 nights in Jun 2020

10/10 Excellent

RhondadT, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quaint and cozy but the rooms are extremely spacious. There’s a full kitchen with dishes, sink, microwave and large refrigerator. There’s spacious closets and a dining area as well. The twin beds were off in its own little nook as if to feel like it was in a separate room. It wasn’t much extra stuff but I gave that section a 5 because they had a full laundry room guest could use for free. And when on a long vacation, laundry facilities are always a plus. Right next door Is a Mediterranean Restaurant with the best Risotto ever. I enjoyed my 1-day stay in Helsinki.
Stayed 1 night in Mar 2020
Response from Front Desk on Mar 12, 2020
Dear RhondadT, thank you for taking the time to write wonderful review! We are happy you enjoyed your stay and liked the room as well hotel facilities. We look forward seeing you again in the future! Best regards, Front Desk

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Front Office on Feb 22, 2020
Dear Sir / Madam, Thank you for choosing Hellsten Parliament and for your beyond lovely feedback! We are so glad you enjoyed your stay! We look forward welcoming you again soon! Best Regards, Front Office

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is spacious. And sauna is good
Stayed 1 night in Jan 2020
Response from Front Office on Feb 6, 2020
Dear Sir / Madam, Thank you for your reservation to Hellsten Helsinki Parliament and for your very nice feedback. We are happy to hear you liked the room and the Sauna. We look forward welcoming you again soon! Best Regards, Front Office

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to train station and lots of fabulous Helsinki attractions. Nice reception when we arrived late
Stayed 2 nights in Dec 2019
Response from Front Office on Jan 3, 2020
Dear Sir / Madam, Thank you for choosing Hellsten Helsinki Parliament and for your very lovely feedback. We are so pleased to hear you enjoyed your time here and everything went well. We wish you warmly welcome next time too! Best Regards, Front Office

8/10 Good

Dwight, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spacious, high ceilings apartment located in an older building with an attractive art deco style. The view from my window was of a playground which is probably even nicer in the warmer months when the trees are green. The building is very quiet which was ideal for resting in the evening. This neighbourhood has lots of character, is pleasant to walk around and is well located for walking to the city centre. Over the holidays, the reception office was only open for limited hours so getting answers to questions was not instant, but it did not deter from an otherwise good stay.
Stayed 4 nights in Dec 2019
Response from Front Office on Dec 30, 2019
Dear Dwight, Thank you for choosing Hellsten Parliament and for your very nice feedback! We are glad to hear you enjoyed your time at our hotel and liked the room and surroundings. Even though the reception is not open all the time, we can be reached by telephone 24/7, should there be any questions or anything we could help you with. We look forward welcoming you again soon! Best Regards, Front Office

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Front Office on Dec 5, 2019
Hello, Thank you for your reservation to Hellsten Helsinki Parliament and for your lovely feedback! We are glad to hear you enjoyed your stay at our hotel. We look forward welcoming you again soon! Best Regards, Front Office

2/10 Terrible

Bryan

Stayed 7 nights in Nov 2019

8/10 Good

shailendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Front Desk on Nov 22, 2019
Dear shailendra, Thank you for your positive feedback! We hope to see you again as our guest! Best regards, Front Desk Hellsten Helsinki Parliament

10/10 Excellent

RT, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (walking distance to main shopping area, restaurants) in a quiet residential neighborhood. Great value, very spacious, open floor plan. I paid 30-40% more for other hotel rooms that were 1/3 of the size of this accommodation.
Stayed 3 nights in Nov 2018
Response from Front Office on Nov 18, 2019
Dear Sir / Madam, Thank you for choosing Hellsten Helsinki Parliament and for your lovely feedback! We are so glad to hear you enjoyed your stay at our hotel and got value for your money. We look forward welcoming you again soon! Best Regards, Front Office

6/10 Okay

Zeljko

Business traveller
Disliked: Staff & service
Zac in Helsinki
Location is very good and very close to main railway station and trams. Hotel doesn’t offer breakfast They clean room only after guest departure and doesn’t clean the apartments every day. TV has just few programs only Finnish. Some renovation will be good.
Stayed 3 nights in Nov 2019
Response from Front Desk on Nov 17, 2019
Dear Zeljko, thank you for the feedback. We are glad to hear you enjoyed your stay and liked the location. For environmental reasons, if you stay less than 5 days we don't do every day cleanings. We are planning on renovating our rooms in the near future. Warmly welcome again! Best regards, Front Desk Hellsten Helsinki Parliament

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2019
Response from Front Office on Nov 7, 2019
Dear Sir / Madam, Thank you for choosing Hellsten Helsinki Parliament and for your lovely feedback! We are happy to hear you enjoyed your stay at our hotel. We look forward welcoming you again soon! Best Regards, Front Office

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to museums and good bars. Friendly and helpful staff
Stayed 3 nights in Oct 2019
Response from Front Desk on Nov 2, 2019
Dear Anonymous, thank you for your excellent feedback! We are delighted to hear you enjoyed your stay in our hotel, liked the location and our staff. We look forward seeing you again! Kind regards, Front Desk Hellsten Helsinki Parliament

8/10 Good

CS

Liked: Cleanliness, staff & service
Good location, close to the central station or Kamppi station which is easy to access. The building itself is kind of old so I could hear noises from outside of the room. Good enough to stay economy. Friendly staffs.
Stayed 8 nights in Sep 2019
Response from Reception on Oct 10, 2019
Hello, Thank you very much for your feedback! We are glad to hear that you liked your stay. The building is old and historic, and unfortunately it causes some issues. Hopefully you will consider us if you visit Helsinki again!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Helsinki on a budget
Stayed 4 nights in Helsinki. Hotel is in close proximity to the central station and a 15 minute walk to the central area of town. A more cost effective option to other accommodation on offer. Overall building looks quite dated and internally could do with a freshen. It’s basic yet comfortable. Room was spacious as described, kitchen bench top could be relaxed as had cracks in bench. Very strong spell constantly radiating from the stairwell which could at times be smelt in the room. Almost smelt like rotten eggs. Advised reception who did apologise but didn’t seem to be too concerned with the smell. Nice to have the space of a self contained apartment and access to kitchen. Washing facilities in basement, pay €1/wash for washing powder or buy your own box at Lidl for €2 (much more cost effective). Sauna was also not working during stay. If you want a budget stay in Helsinki then this will do it could also suggest looking for other options.
Stayed 4 nights in Oct 2019
Response from Reception on Oct 10, 2019
Hello, Thank you so much for your feedback! We are glad that you liked some things about your stay. The building is very old and unfortunately some bad things come with it. Hopefully you still had a nice stay with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Location was perfect it was clean and functional close to city center
Stayed 4 nights in Jul 2019
Response from Front Office on Sep 23, 2019
Dear Sir / Madam, Thank you for your reservation to Hellsten Helsinki Parliament and your lovely feedback! We are happy to hear you liked the location of our hotel and the room served your needs. We look forward welcoming you again in the near future! Best Regards, Front Office

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019
Response from Front Office on Sep 18, 2019
Dear Sir / Madam, Thank you for your reservation to Hellsten Helsinki Parliament and for your lovely feedback! We are truly happy to hear you enjoyed your time at our hotel. We look forward welcoming you again soon! Best Regards, Front Office

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Reception on Sep 17, 2019
Thank you so much for your kind feedback! Hope to have you as our guest again!

8/10 Good

Päivi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Vastaanotto on Sep 14, 2019
Hei Päivi, kiitos palautteestanne ja että yövyit Hellsten Helsinki Parliamentissa. Mukava kuulla, että viihdyitte luonamme! Tervetuloa uudestaan! Parhain Terveisin, Vastaanotto

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2019
Response from Front Office on Sep 6, 2019
Hei, Kiitos, että yövyit Hellsten Helsinki Parliamentissa. Mahtavaa kuulla, että viihdyitte luonamme! Tervetuloa uudestaan! Parhain Terveisin, Vastaanotto

10/10 Excellent

Shelley, California, U.S.

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location, location, location. The hotel is close to city center, bus stops, supermarkets, and restaurants. The one-bedroom apartment is spacious, clean, and quiet.
Stayed 4 nights in Aug 2019
Response from Reception on Aug 19, 2019
Dear Shelley, Thank you so much for your feedback! We are glad to hear that you liked your stay! We wish you welcome again!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Location
Pleasant, helpful staff and an absolutely ideal location that could not be bettered.
Stayed 4 nights in Aug 2019
Response from Reception on Aug 12, 2019
Dear David, Thank you for the review! Thank you for pointing out the work of our staff and our spectacular location. We wish you warmly welcome sometime in the future!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and transport links, availability of shops and restaurants.
Stayed 10 nights in Jul 2019
Response from Front Office on Aug 2, 2019
Dear guest, Thank you for your great review! We are happy to hear you enjoyed your stay and especially the location of the hotel. Hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious accommodation in a quiet area but very close to the City Centre.
Stayed 4 nights in Jul 2019
Response from Front Desk on Jul 29, 2019
Dear Sir/Madam, thank you for your great review! We are happy to hear that you enjoyed your stay and liked the location of the hotel. We hope to see you again in the future! Warm regards, Front Desk Hellsten Helsinki Parliament

10/10 Excellent

Tolga, Istanbul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Friendly staff. Nearby you have a nice coffe for breakfast.
Stayed 4 nights in Jul 2019
Response from Front desk on Jul 22, 2019
Dear Tolga, Thank you for your kind feedback! We are happy to hear that you enjoyed your stay and especially liked our friendly staff and the central location. You are warmly welcome again!

10/10 Excellent

JB

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So I highly recommend this place, but people need to keep some things in mind when booking it: This isn't a full service traditional hotel. It is more of a 'rent your own apartment' place. So don't expect daily maid service, tons of towels, huge beds, 24 hour concierge, etc. But within its limits, it is a great choice. Positives: Excellent location, walking distance to many trolleys, the central train station, museums, shopping, etc. Doesn't get much better! Can't stress this enough! Room was nice and large, had full kitchenette Quiet (although some hallway noise). Quiet neighborhood. Great water pressure and lots of hot water. Price couldn't be beat for what I got. Negatives: Bed was small (single twin), and I would suggest they invest in new/better linens and pillows. The single pillow I had was not good, under-filled and lumpy. Another person traveling with me found the wifi unusable on the 3rd floor. First floor wifi was fine, though. Could be easily fixed by place. Not good if you have disabilities, there are 2 sets of stairs to climb before the elevator, which is small. Only one towel provided. With these in mind, I would easily stay here again. Most of my time was spent out in the city.
Stayed 3 nights in Jul 2019
Response from Front Desk on Jul 22, 2019
Dear JB, thank you for your great review! We are always happy to hear that you enjoyed your stay, liked the location and the apartments. We are planning on renovating our hotel rooms in the near future! We look forward seeing you again! Warm regards, Front Desk Hellsten Helsinki Parliament

8/10 Good

Jana, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet upgrade, please.
Love this place, but they tested my patience a bit this time with dismal and largely useless internet. Not being able to work at the hours that I needed cost me some time and money. It did make me slow down, though, which wasn't necessarily a bad thing. Unit and neighborhood are both beautiful.
Stayed 3 nights in Jul 2019
Response from Front Desk on Jul 18, 2019
Dear Jana, Thank you for your kind feedback. We are very happy to hear that you love our place and that you keep coming back to our hotel. Please accept our apologies for the problems with the internet during your stay - we are moving to a faster internet at the end of this month - welcome to try out our new internet then!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how spacious the room was, but the WiFi barely worked for me
Stayed 3 nights in Jul 2019
Response from Front Desk on Jul 16, 2019
Hello, Thank you for your feedback. We are really sorry to hear that the WiFi connection had some problems during your stay - actually just today we have updated the internet for a faster one. You are very welcome to try it again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Front Desk on Jul 12, 2019
Thank you for your kind feedback, we really appreciate it. Warmly welcome again!

10/10 Excellent

MINAKSHI Sharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent
Stayed 3 nights in Jun 2019
Response from Front Desk on Jul 8, 2019
Dear Minakshi, Thank you for your kind feedback, we really appreciate it. Great to hear that you enjoyed your stay. Warmly welcome again!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Apartment type hotel was good for us since we stayed aboutt two weeks. The kitchenette needed upgrading. Microwave did not work well. We chose the facility because of washer and dryer access, but the machines were not working well. They were too complicated to operate and needed servicing. Overall, we were satisfied.
Stayed 12 nights in Jun 2019
Response from Front Desk on Jul 3, 2019
Hello, Thank you for your feedback, we really appreciate it. We are happy to hear that you enjoyed your stay and were overall satisfied. Sorry to hear that you felt that the kitchenette needed upgrading and that the machines did not work properly - did you mention about this to the reception? They are there to help you if any problems should occur during your stay.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful and spacious room with a nice street vieemw, easy cyeck-in and friendly staff.
Stayed 2 nights in Jun 2019
Response from Anniina / Front Desk on Jul 2, 2019
Hello, Thank you for your kind feedback! We are happy to hear that you enjoyed your stay so much and that you especially liked the great location, spacious and beautiful room and the hotel staff. Warmly welcome again!

6/10 Okay

Verified traveller

Disliked: Staff & service
We arrived on Sat evening, and the reception was closed. Reception was also closed on Sun. We found it very inconvient to check in and also asked for help, since this was our 1st time to Finland. It is easier to reach the apartment from Apollonkatu tram station with luggage, since it is a level walk.
Stayed 3 nights in Jun 2019
Response from Reception on Jun 28, 2019
Thank you for writing us your feedback! Unfortunately last Saturday was a Midsummer celebration in Finland so our reception was exceptionally closed. We are sorry for this inconvenience. However our guests can call from the lobby phone just by picking it up and our sister hotel in Espoo. We are always at your service through this telephone.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very quiet but not far from railway station. Spacious room.
Stayed 5 nights in Jun 2019
Response from Reception on Jun 25, 2019
Thank you for the review! All reviews are very valuable for us. Thank you for pointing out our great location and the size of our rooms. Warmly welcome back!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cooking facilities, quiet but still central location.
Stayed 5 nights in Jun 2019
Response from Essi/Front Desk on Jun 23, 2019
Hi, Thank you for your review. We are happy you had a great stay with us in Hellsten Helsinki Parliament. Hope to see you soon again!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Brief stay in helsinki
Good location beds too soft for me.Staff very helpful .Good wifi
Stayed 4 nights in Jun 2019
Response from Front Desk on Jun 17, 2019
Dear Peter, Thank you for your kind feedback, great to hear that you enjoyed your stay and especially liked our helpful staff and good wifi. We are sorry to hear that the beds felt too soft for you. Warmly welcome again!

8/10 Good

T.M., Vancouver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - walkable from the main train station, close to many sites, parks, restaurants. A very interesting historic building, too.
Stayed 8 nights in May 2019
Response from Front Desk on Jun 7, 2019
Dear T.M., Thank you for your feedback. We are happy to hear that you enjoyed your stay and liked especially the great and central location of the hotel. Warmly welcome again!

6/10 Okay

Verified traveller

Liked: Cleanliness
Very clean and in a good position. Probably my fault for not realising this was only apartments not a hotel as well. Everything was clean and comfortable but I felt very strongly that the shower room,toilet was very basic. There was certainly a need for a more generous allocation of towels,one could not comfortably shower a d shampoo hair with the very small towel provided. Otherwise, good value for money.
Stayed 3 nights in May 2019
Response from Reception on Jun 1, 2019
Thank you for taking time to write us your review! It is very valuable for us. We are happy to see that you enjoyed your stay with us. Thank you for pointing out our service. We will discuss among our staff the bathroom towels and we will try to improve our service. Warmly welcome back sometime in the future!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great size room, good basic furniture, attractive, good range of kitchen equipment ((although more stainless steel and less plastic and less non-stick would have been better). Shower door creaked loudly and shower leaked onto floor outside cubicle. The curtains were terrible - too small and let in LOTS of light especially at the sides. There was also a large window in the hall which let in lots of light all night. Apart from the light situation I would recommend this as a good, attractive place to stay.
Stayed 10 nights in May 2019
Response from Front Desk on May 24, 2019
Thank you for your feedback, we really appreciate it. We are happy to hear that you enjoyed your stay and especially liked the spacious room and the decoration and furniture of the apartment. We apologize that there were some problems with the shower door and that you felt that the curtains did not prevent the light from coming in. Warmly welcome again!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in May 2019
Response from Reception on May 16, 2019
Thank you for the review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 6-night stay at this well-located and economically priced hotel, one tram stop north of Helsink's downtown shopping district. Our room was surprisingly large and included a kitchen with stove, microwave, sink, refrigerator and all necessary dishes, utensils and pots and pans. Internet service was excellent. There's a nice cafe (the Marocco) across the street, an Italian restaurant a few doors west, and a grocery store
Stayed 6 nights in May 2019
Response from Rception on May 14, 2019
Thank you for writing us your review! We value all reviews very much and we like to learn from them. Thank you for pointing out our spacious rooms, wonderful location and our service. Warmly welcome back sometime in the future!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, spacious and tidy. Good kitchen and bathroom.
Stayed 4 nights in Apr 2019
Response from Anniina / Front Desk on May 7, 2019
Thank you for writing a review! We are happy that you enjoyed your stay. Thank you also for pointing out our great and central location, spacious and clean rooms with a well-equipped kitchen. Warmly welcome again!

8/10 Good

Verified traveller

Stayed 5 nights in Apr 2019
Response from Front Desk on May 2, 2019
Thank you for your feedback, we really appreciate it. You are warmly welcome again!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, well managed, place to stay. Nothing fancy, but an excellent value. I was given a rather large apartment, which was more than adequate for my week in Helsinki. The staff were very friendly, helpful and informative. The reception desk has limited hours, but the staff went out of their way to ensure that this was not an inconvenience.
Stayed 5 nights in Apr 2019
Response from Anniina / Front Desk on Apr 30, 2019
Hello, Thank you for your feedback! Great to hear that you enjoyed your stay and that you especially liked the large apartment and the friendly and helpful staff. You are warmly welcome again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property. Our twin room was very spacious and clean. The chair seat cover showed signs of age but was of little consequence. It was really convenient for the Rock Church and Sibelius monument.
Stayed 1 night in Apr 2019
Response from Front Desk on Apr 22, 2019
Hello, Thank you for your feedback, we really appreciate it. We are glad to hear that you enjoyed your stay and especially liked the spacious and clean room and the great location of the hotel close to main attractions. Warmly welcome again!

4/10 Poor

roy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Not good
Stayed 1 night in Apr 2019
Response from Reception on May 13, 2019
Thank you for your short review. All reviews are very valuable for us. We are concerned about your message. Could you please contact us through our email helsinki@hellstenhotels.fi and specify, how we could improve our service.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Close to the city center, waterfront, train station, and shopping.
Stayed 6 nights in Mar 2019
Response from Front Desk on Apr 8, 2019
Hello, Thank you for your kind feedback, we really appreciate it. We are happy to notice that you enjoyed your stay with us and that you especially liked the great location of the hotel. Warmly welcome again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were lucky to have two rooms both upgraded to the larger bedroom apartment. Furniture was alittle worn, but well equipped. Convenient location within short walking distance to city centre.
Stayed 2 nights in Apr 2019
Response from Reception on Apr 6, 2019
Thank you for your review. I m glad to see that you liked your rooms. Thank you for pointing out our marvelous location. Warmly welcome next time!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok Hotel
The check-in process on a Sunday is a little bumpy since they aren't there so you have to call to check-in. Also the beds were very uncomfortable. It was nice because I was upgraded to a bigger room, but the rough check-in process set a rough tone.
Stayed 1 night in Mar 2019
Response from Front Desk Hellsten Espoo on Mar 26, 2019
Hello, Thank you for your review. We are glad to hear you enjoyed your stay with us. I am sorry to hear the check-in was not as smooth as you expected. We appreciate your feedback!