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Service was excellent and the hotel was clean. Covid seems to be taken seriously too, with hand sanitizer and signage present. The pool and changing areas are clean and well kept. Lockers would have been nice, but then there wasn't many using the facilities so it wasn't a problem. The rooms were small but also a good standard.
Bruce
Stayed 1 night in Oct 2021
Response from thomas hansen on Oct 25, 2021
Hi Bruce
I´m so glad to read your feedback to us.
And the foto, wow, seems to that you had a perfect visit at our hotel.
Hope we´ll se you soon again.
Kind regards
Thomas Hansen
General Manager
No AC or a good Fan just to fit one person. Found toenail in bed, wondering achingly how much clean they are. 30 minutes in the pool that finally suited 5 people but was 10 during covod times.
Susanne
Stayed 2 nights in Jul 2021
Response from Thomas Hansen on Jul 23, 2021
Hej Susanne
Tack för din feedback - den är viktigt för oss.
Jag beklagar att vi inte har levt upp till förväntningarna. Så klart skall rummet vara ränt när ni kommer. Kan bara beklaga och vi skall följa upp vad som kan vara gått fel.
Antal i Pollen och relaxavdelningen är satt enligt Miljö och hälsa i Helsingborg så det är utifrån deras rekommendation.
Önskar dig en fortsatt trevlig semester och hoppas vi ses igen.
MVH
Thomas Hansen
Hotelldirektör
The price was reasonable, room modern and clean, access to transit (bus) was good. However if you are looking for a location that is walkable to the central areas of the city, this is not for you. Room was also very small for a family of four.
The hotel is very organized. There are distances for safety. The hotel is clean and tidy. There is also the beautiful thing that the sauna and gym are open all the time in the morning and evening. It is great.😍
Comfortable family room with value for money. The staff is nice, the sauna OK and the pool small but big enough for the kids to be satisfied.
Families with small/young children should be aware that the hotel is a maze of corridors and without signs that help guests navigate. (We typically had to walk outside and go around the building to find our way between room and the reception).
Thank you Alexandra,
Wish you a great day
Regards
Scandic Helsingborg Nord
6/10 Okay
Jonathon
Jun 16, 2019
Liked: Staff & service
Disliked: Room comfort
Rooms were small...but the main issue was there was no central air conditioning and the temperatures were warmer than normal. So it was uncomfortable in the room. Had to have the window open and used 3 fans. That were provided by the hotel. I will say the staff at the hotel was very friendly and very good. The hotel needs a renovation and central air with thermostats in each room. Ni I understand I’m an american who is use to those kinds of accommodations. But even the locals were complaining about how warm it was in the rooms.
Jonathon
Stayed 7 nights in Jun 2019
Response from Anna on Jun 18, 2019
Dear Jonathan,
Thank you for your review, sorry that it was so warm.
Wish you a great summer.
Kind regards
Reception/Scandic Helsingborg
Loctated outside Helingborg and the area around the hotel is rather dull. But the stay at the hotel was good. As we hade 3 children in the age of 1,4 and 10 the staff at the hotel made our stay ease. Eating in the restaurang was no problem as the kids could run in and out as childs like to do. The hotel has even a pool that the kids liked a lot. To be recommeded får everyone traveling with children.
Andrés
Stayed 1 night in Aug 2018
Response from Michaela on Sep 4, 2018
Hi Andrés! Thank you so much for your review. Great to hear you and the kids enjoyed your stay. Hope to see you ahain soon. Kind regards, Michaela Scandic Helsingborg Nord
6/10 Okay
A., Denver, US
Feb 19, 2018
Liked: Cleanliness, staff & service
Nice place
I spent a week, the first four days was very nice until this family came in, they are really loud and kids are running around other than that all good.
Keep it up guys
A.
Stayed 6 nights in Feb 2018
Response from Michaela on Feb 19, 2018
Hi!
Thank you for your feedback. I am very pleased to hear you enjoyed your stay. Sorry to hear you were disturbed by the kids during the weekend. We had a large indoor soccer tournament here in Helsingborg and had a lot of teams staying here. Hope you had an overall enjoyable stay here with us. We hope to see you soon again.
Kindest regards, Scandic Helsingborg Nord
4/10 Poor
Verified traveller
Sep 19, 2017
Disliked: Staff & service
Verified traveller
Stayed 1 night in Sep 2017
Hej! Tack för din feedback, vad tråkigt att höra att du inte var nöjd med din vistelse hos oss. Berätta gärna mer om vad vi hade kunnat göra bättre. Varmt välkommen till oss igen! Vänligen, Michaela
Hej John Olav,
Tack för din fina recension. Vi uppskattar att du tagit dig tid att ge oss din feedback. Välkommen till oss igen.
Med vänliga hälsningar
Kristina