Chambre Standard double | Bureau, fer et planche à repasser, accès au Wi-Fi (inclus)
Vérifier la disponibilité

Rosslea Hall Hotel – Avis

4 out of 5
Rosslea Hall Hotel
Ferry Road, Rhu, Helensburgh, Scotland

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 143 avis sur 359." "
Note de 8 – Bien, d’après 124 avis sur 359." "
Note de 6 – Acceptable, d’après 63 avis sur 359." "
Note de 4 – Médiocre, d’après 21 avis sur 359." "
Note de 2 – Terrible, d’après 8 avis sur 359." "

8,4/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

7,8/10

État et installations de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 – Excellent

rozenn

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nuit calme et agréable
Chambre agréable , personnel accueillant et disponible . Vue sympa sur le bras de Mer.
Séjour de 1 nuit en août 2023
Rosslea Hall Hotel a répondu le 23 août 2023
Thank you for taking the time to share your feedback. We're pleased to hear you've enjoyed your stay!

10/10 – Excellent

Florent

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Très bel hôtel, bien situé. Le repas servi au restaurant était très bon et le personnel très sympathique. A recommander
Séjour de 1 nuit en octobre 2022

8/10 – Bien

Fanny

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2022

6/10 – Acceptable

Euridice

Points forts : Propreté
Séjour de 1 nuit en août 2017

8/10 – Bien

Patrick

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
super sejour
rapport qualite prix imbattable. super prestations. chambre luxueuse.

8/10 – Bien

P, Lille

Points forts : Service et personnel, état et installations de l’hébergement et confort de la chambre.
bon hotel mais excentré
Hotel correct mais excentré, restaurant un peu cher, service à table assez long.

10/10 – Excellent

Linda

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Comfortable.lovely terrace and garden Area
Séjour de 1 nuit en avril 2024
Beverley a répondu le 16 avr. 2024
Dear LindaThank you for you review. I am pleased you had an enjoyable stayKind regardsBeverley

10/10 – Excellent

ELIZABETH

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were lovely and so accommodating. We would love to visit again!
Séjour de 1 nuit en mars 2024
Beverley a répondu le 12 mars 2024
Dear ElizabethThank you for taking the time to share your feedback. I am pleased you enjoyed your stay. We look forward to seeing you againKind regardsBeverley

6/10 – Acceptable

Sakinah

Séjour de 1 nuit en février 2024
Beverley a répondu le 27 févr. 2024
Thank you for your feedback

10/10 – Excellent

William

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Terrific
The corridor and room had an ‘eau de royalty’ fragrance (freshly decorated). The whole hotel looks like it’s had a bit of a refurb and is looking great on the inside and the staff were great. A great location too.
Séjour de 2 nuits en février 2024
Beverley a répondu le 19 févr. 2024
Dear William, Thank you for sharing your feedback. I am delighted to read your positive and kind comments. We are in the middle of our refurbishment and are excited for the completion.Kind regardsBeverley

6/10 – Acceptable

Robert

Points forts : Propreté, service et personnel
Séjour de 2 nuits en janvier 2024
Beverley a répondu le 23 janv. 2024
Thank you for your feedback

10/10 – Excellent

Jo

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A great hotel with super friendly staff who give a good service. The food was tasty and had some great Scottish dishes including breakfast and other meals. We took our Labrador dog who was made a fuss of and was given treats and a sausage at breakfast. Location is good for theTrossachs and Loch Lomond. Plenty to do in the area and only 90 mins away via a scenic and often stunning route from by car from Glencoe and all its majesty. We would recommend this hotel to families, couples and singles who want a taste of the magic of Scotland.
Séjour de 4 nuits en janvier 2024
Beverley a répondu le 23 janv. 2024
Thank you for your feedback. I'm pleased you had an enjoyable stay.We hope to see you againKind regardsBeverley

8/10 – Bien

Jacqueline

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The food was very good
Séjour de 2 nuits en novembre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

10/10 – Excellent

Voyageur vérifié

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
End of a long day.
Business trip. Arrived late, no drama. Adequate, convenient parking. Friendly welcoming reception staff, lovely clean, comfortable room. Thoroughly enjoyable breakfast, in spacious dining room, served up by efficient, attentive staff. Not my first time at Roselee Hall Hotel and will cirtainly be staying again soon.
Séjour de 1 nuit en novembre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stay. I am pleased to see you enjoyed your stay with us. Kind regardsBeverley

8/10 – Bien

Michelle

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en novembre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

10/10 – Excellent

Kevin

Voyage d’affaires
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 2 nuits en novembre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

10/10 – Excellent

Liz

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I booked as a single person and was originally given a room (25) which on entering had a low level buzzing sound from a generator I did think it would be turned off at tfn however it wasn't and a member of staff helped me to change rooms to a quiet corner room (10) staff were all lovely and incredibly helpful food was excellent and really good value for money.i had a walk along the close by beach in the morning before leaving and I hope to return soon .I'd certainly book again when in the area
Séjour de 1 nuit en octobre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stay. I am pleased you enjoyed your stayKind regardsBeverley

10/10 – Excellent

Graeme

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en octobre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

10/10 – Excellent

Chris

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly help staff.
Séjour de 3 nuits en octobre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

4/10 – Médiocre

William, KELSO

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Dissapointed with my stay. Check in recepionist was lovely. Room however another matter although it was clean ,never got a winks sleep due to some funny motor like noise coming from around the radiators that were switched off. The bath was rather small only fit for little people.In the morning went down to for breakfast waiter asked tea or coffee then showed me to a used table put my tea down then never saw him again. Got up and left all the staff were gathered in reception blethering. Not impressed afraid. Should've been a nice reunion with my daughter who's based at Faslane but two nights spoiled
Séjour de 2 nuits en octobre 2023

10/10 – Excellent

David

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
A nice hotel with very nice surroundings. The staff were friendly and helpful and the room was nicely decorated
Séjour de 2 nuits en octobre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

2/10 – Terrible

Martin

Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
Hotel was very tired did not stay
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Florence

Points forts : Propreté, service et personnel
Nice friendly staff and clean.
Séjour de 1 nuit en septembre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

6/10 – Acceptable

peter

Points forts : Propreté, service et personnel et confort de la chambre.
Points faibles : État et installations de l’hébergement
Needs a lot of TLC
Very helpful and pleasant staff and although the hotel is clean it is very ragged at the edges and needs an update. Our first room smelt as if a damp smelly cloth had been misplaced in it somewhere on complaint the staff were very helpful and moved us to a suit. This could at best be described as large but the heating did not work and the shower took at least 5 minutes to get even aired.
Séjour de 2 nuits en septembre 2023
Beverley a répondu le 30 sept. 2023
Dear Peter,Thank you for taking the time to share your feedback. We have started a refurb of the bedrooms and this will be completed in JanuaryKind regardsBeverley

10/10 – Excellent

Walter

Séjour de 1 nuit en septembre 2023
Beverley a répondu le 30 sept. 2023
Dear WalterThank you for taking the time to rate your stay Kind regardsBeverley

8/10 – Bien

Michael

Points forts : Propreté, service et personnel
Location great and staff amazing
Lovely location so long as you have a car. Staff were excellent but room was a little tired and in need of some upgrading. Breakfast was great and ease of checking in and out was good.
Séjour de 1 nuit en septembre 2023
Beverley a répondu le 30 sept. 2023
Dear MichaelThank you for taking the time to share your feedback. We have started a refurb on a couple of the rooms and this will be competed in JanuaryKind regardsBeverley

8/10 – Bien

Ken

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Beverley a répondu le 30 sept. 2023
Dear KenThank you for taking the time to rate your stayKind regardsBeverley

10/10 – Excellent

Setsuko

Séjour de 1 nuit en septembre 2023
Beverley a répondu le 30 nov. 2023
Thank you for taking the time to rate your stayKind regardsBeverley

8/10 – Bien

Alexandra

Points forts : État et installations de l’hébergement, confort de la chambre
Lovely view, dated hotel
Stay was lovely but there are areas which need improvement. Stayed with our dog for two nights and the hotel was in a lovely and peaceful location. The hotel is however looking very dated and the bathrooms need updating. I would class this hotel as more dog-tolerable than dog friendly as there were a lot of restrictions on where you could sit/eat with the dog. I feel there needs to be more attention to detail such as bins outside, maybe a water bowl for dogs and clearing of tables. We sat outside one evening with a drink and although I brought the drinks inside and placed them on the bar, they were still there a couple of hours later. The staff working in the bar and at breakfast were all very friendly and polite.
Séjour de 2 nuits en septembre 2023
Beverley a répondu le 12 sept. 2023
Thank you for taking the time to share your feedback with us.The only restriction for the dogs is the restaurant. We need to respect all guests and have areas where people can sit who have allergies. We do have dog bowls available, apologies this was not given to you. Kind regardsBeverley

10/10 – Excellent

Andrew Mark

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
A warm welcome and a decaf skinny latte too !
Arrived early to a warm welcome. All the staff are lovely , friendly, knowledgeable and helpful. This Hotel is a gem and pleasure to visit. The postcode takes you straight to the driveway where a hotel sign give’s reassurance. Plenty of parking at the rear where you will find the entrance/ reception. Evening menu has something for everyone complements to the chef. Breakfast again caters for everyone but I do highly recommend a full Scottish which I thoroughly enjoyed. The room was large, airy , clean , great views over the garden / bay , curtains to block all light when closed , large TV, and a king sized comfortable bed. A very spacious clean bathroom , shower over bath combination with plenty of hot water and pressure which accommodates a 6’ man. Who enjoyed a well poured well kept pint of Guinness from a beautiful knowledgeable young woman which disappeared every now and then below the bar counter only to re-emerge with a cute smile. A Van Gogh for the Geordie and a London Gin plus a Rhubarb/ Ginger Gin for two happy guests. A well stocked friendly bar which was a pleasure to be where banter flowed freely amongst residents. Another one ere well it would be rude not to have a wee dram of Loch Lomond whisky near Loch Lomond again.
Séjour de 1 nuit en septembre 2023
Beverley a répondu le 13 sept. 2023
Dear Andrew,Thank you for taking the time to share your feedback. I am delighted to hear you enjoyed your stay with us. We hope to see you againKind regardsBeverley

10/10 – Excellent

Ken

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent reception and reception staff. Easy check-in and out. Delicious breakfast with ample choice. Great location.
Séjour de 1 nuit en septembre 2023
Beverley a répondu le 12 sept. 2023
Thank you for taking the time to share your feedback with us.Kind regardsBeverley

8/10 – Bien

Irene

Voyage en famille avec de jeunes enfants
Stayed in single room which was small and very warm but only for 1 night stay was ok.Great location staff friendly
Séjour de 1 nuit en septembre 2023
Beverley a répondu le 12 sept. 2023
Dear Irene,Thank you for taking the time to share your feedback with us.Kind regardsBeverley

8/10 – Bien

George

Voyage de couple
Points forts : Commodités
Great situation. Wonderful views and walks.
Séjour de 1 nuit en septembre 2023
Beverley a répondu le 13 sept. 2023
Dear George,Thank you for taking the time to share your feedback. I am pleased you had an enjoyable staykind regardsBeverley

10/10 – Excellent

Vincent

Voyage en famille
This is a beautiful hotel in s remarkable location. We were lucky with bright sunshine so everything around the marina looked like the south of France.
Séjour de 2 nuits en septembre 2023
Beverley a répondu le 12 sept. 2023
Dear VincentThank you for taking the time to share your feedback with us.I am pleased you had an enjoyable stay Kind regardsBeverley

6/10 – Acceptable

Connor

Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2023
Beverley a répondu le 29 août 2023
Dear ConnorThank you for taking the time to review your stayKind regardsBeverley

6/10 – Acceptable

Mark

Voyage d’affaires
Points forts : Service et personnel, confort de la chambre
Points faibles : Propreté, état et installations de l’hébergement
Séjour de 3 nuits en août 2023
Beverley a répondu le 26 août 2023
Dear Mark,Thank you for taking the time to rate your stayKind regardsBeverley

10/10 – Excellent

ANNE

Séjour de 1 nuit en août 2023
Beverley a répondu le 26 août 2023
Dear anneThank you for taking the time to rate your stay.Kind regardsBeverley

8/10 – Bien

Isobel

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location for a excellent price when visiting the area of Loch Lomond . We had 2 family rooms including breakfast . 😊
Séjour de 1 nuit en août 2023
Beverley a répondu le 26 août 2023
Dear Isobel,Thank you for taking the time to share your feedback. I am pleased to see you had an enjoyable stay with usKind regardsBeverley

8/10 – Bien

Erich

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay.
Nice hotel in a very quiet location, just a short walk from a small lighthouse. Good room size and huge K-size bed :) Staff very helpful, we enjoyed our stay before heading to Loch Lomond.
Séjour de 1 nuit en août 2023
Beverley a répondu le 15 août 2023
Dear Erich,Thank you for taking the time to share your feedback. I am pleased you enjoyed your stay with usKind regardsBeverley

8/10 – Bien

Iain

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Séjour de 1 nuit en août 2023
Beverley a répondu le 15 août 2023
Thank you for taking the time to share your feedback. Kind regardsBeverley

6/10 – Acceptable

Deborah

Voyage de couple
Points faibles : Commodités, état et installations de l’hébergement
This is NOT a 4 star hotel! The room was “ok” but the bathroom was dated with tons of mould in the shower and on the ceiling. The shelf above the sink holding the soap etc was falling off!! They obviously set the soaps on there knowing this! Rusty bathroom fixtures. Wanted to take a shower before bed around 10pm and no hot water. Was told it is an old building and maybe too many people wanting a shower. The restaurant was closed for dinner as not enough staff - which turned out to be a good thing because the menu was limited and expensive. Thank goodness breakfast was included with the room price as it was not much to write home about but the staff were nice.
Séjour de 1 nuit en juillet 2023
Beverley a répondu le 12 sept. 2023
Thank you for taking the time to share your feedback with us.We are doing a refurbishment of the bedrooms in January. Apologies you couldn't sit in the restaurant, unfortunately if staff call in sick it leaves us limited.The bar was still available to dine in. Kind regardsBeverley

8/10 – Bien

Iain

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juillet 2023
Beverley a répondu le 15 août 2023
Dear IainThank you for taking the time to share your feedback. Kind regardsBeverley

6/10 – Acceptable

Michael

Séjour de 2 nuits en juillet 2023
Beverley a répondu le 15 août 2023
Dear MichaelThank you for taking the time to share your feedback. Kind regardsBeverley

10/10 – Excellent

Andrew

Séjour de 1 nuit en juillet 2023
Beverley a répondu le 15 août 2023
Dear Andrew,Thank you for taking the time to share your feedback. Kind regardsBeverley

8/10 – Bien

Steven

Voyage d’affaires
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Mr Potts
Nice property, good stay with decent breakfast, room was comfortable. My only issue, when staying here I choose to eat out due to the limited menu which is also overpriced.
Séjour de 1 nuit en juillet 2023
Beverley a répondu le 15 août 2023
Dear Mr Potts,Thank you for taking the time to share your feedback. I am pleased you enjoyed your stay with usKind regardsBeverley

4/10 – Médiocre

Roger

Voyage de couple
Points faibles : Propreté, état et installations de l’hébergement
Reception and dining area were fine. The furniture and decor in the room was tired. There were cobwebs in the room. There was mold in the shower. Only one set of towels were provided. There was no bath mat. Breakfast was the most positive aspect. The younger staff were very helpful and attentive.
Séjour de 1 nuit en juillet 2023
Beverley a répondu le 18 juill. 2023
Thank you for taking the time to share your feedback,I have highlighted the areas mentioned to housekeeping to get addressed. There are always spare towels in the wardrobe, I apologise you didn't have spare towels, I hope you told us so we sorted this for you. We have started a refurbishment of our bedrooms. Thank you for your kind comments about our team, they are a great bunchKind regardsBeverley

10/10 – Excellent

Issy

Séjour de 2 nuits en juillet 2023
Beverley a répondu le 18 juill. 2023
Thank you for taking the time to share your feedback

8/10 – Bien

Fiona S

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Overall a good stay.. attending a family wedding
Séjour de 1 nuit en juillet 2023
Beverley a répondu le 12 juill. 2023
Thank you for taking the time to share your feedback. Glad to see you had an enjoyable stayKind regardsBeverley

10/10 – Excellent

John

Séjour de 1 nuit en juillet 2023
Beverley a répondu le 8 juill. 2023
Hi JohnThank you for taking the time to rate your stay. Kind regardsBeverley