Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Convenient location.

Posted 18-Dec-2014
Pros: COnvenient location.
Cons: Complementary coffee was removed from lobby pretty early in the morning, we were directed to buy it from the restaurant.
Location: Restaurant and downtown stores.
Pleasant hotel, carpet in room and shower could use refreshing / replacement.
3 out of 5
Recommended
for Families
by A verified travellerfrom California

Hotel was under construction

Posted 1-Dec-2014
Pros: Location, pool, exercise room. The bed was comfortable and the room was well-appointed.
Cons: The heating/AC was a unit on the wall and a bit difficult to control the temp. Also it might be a little difficult for someone who is in a wheelchair
Location: Lots to do if you're an outdoors person - hiking, etc., museums in town, great downtown walking mall with unique shops., etc.,
There was construction going on so there was some noise and dust. Also the heater in the room was difficult to get to a comfortable temp. The staff was nice and very accommodating and the pool and exercise area were nice as well. It is a pretty hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Nov-2014
Pros: Convenient to my business meeting location.
Cons: n/a
Location: excellent location
The hotel exceeded my expectations. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Amarillo tx

remodeled jewel

Posted 17-Oct-2014
Pros: very well priced, yet met our every expectation
Cons: nothing
Location: close to everything
My past experience with older remodeled hotels is that they do as little as possible to give it a shine. Not so at this facility. Ground are well maintained. restaurant is complete, and the food was well prepared. the rooms are spacious and wifi is present. The Bed and bedding were top notch, and very comfortable. will stay here again!
3 out of 5
by A verified travellerfrom S

Pool and hot tub under construction 8/30/14

Posted 2-Sep-2014
The Colonial is feeling a bit rundown. The cottage cheese on the breakfast buffet was spoiled, the lobby was dirty, the pool/hot tub and exterior are under construction. No discount offered nor was this information provides at time of booking.
3 out of 5
Recommended
for Everyone
by A verified traveller

Will be good again

Posted 29-Aug-2014
There is massive upgrading going on and the pool area and the main lobby are a hive of building activity. The door to the bathroom was falling apart and the AC was super noisy. We love the Red Lion and hope to stay there when the construction is done and the rooms are back to special and comfortable.
4 out of 5
Recommended
by A verified traveller

Clean Rooms Close to Town

Posted 28-Aug-2014 on Hotels.com
Convenient, clean, staff were good.
1 out of 5
Recommended
for Couples
by T. Hamfrom Montana

hated it!!!!!!!!!!

Posted 27-Aug-2014 on Hotels.com
Pool AND spa closed was never told in advance! Lounge is a terrible place! No room service!!!! Nice room but everything else was wrong! Way too many people thinking they run things but no one has authority to do anything! Nothing close it's in the middle of nowhere. Too expensive for what the offered and I will never go to ANY RED LION anywhere ever again after this experience!!!! NOT RECOMENDED AT ALL TO ANYYONE!!!! Not even a hotel shop for necessities!!
3 out of 5
Recommended
for Personal Event
by Richfrom Montana

No too bad

Posted 26-Aug-2014 on Hotels.com
Overall the hotel was good. Construction closed the swimming pool, but the fitness center was very good. A little high in price, but not bad.
2 out of 5
Recommended
for Families
by Toastmaster Johnnyfrom Alberta, Canada

Dozy Tired Rusty Lion!

Posted 19-Aug-2014 on Hotels.com
Not Good!!! Hot Summer day looked forward to advertised pool, OUT OF SERVICE ! Room Service (Had to phone for Room Service Menu to be brought to room, room service 6pm till 10pm two Items Fish & Chips And something else! Hot water system slow to turn hot every time tap turned on, even if turned of for a minute. Continental Breakfast not free if booked through any other agency other than Company. On ordering (pay for breakfast) had to request Toast and peanut butter, Toast came only toasted on one side, when asked if I could get toast toasted on both sides waitress stated NO! if she did that it would burn on the already toasted side! as the toaster was broken and had been for some time! It felt better leaving than it did to arrive (tired and travelled) and that's NOT GOOD! So as I say The name should be "Dozy Tired Rusty Lion Colonial Hotel" Sorry but I wish I had info like this before I Booked It!
Comment from Hotel Management
1-Nov-2014 by karla, Hotel Management
I want to begin by apologizing for the issues you encountered during your stay. I am sorry that the facilities and amenities were not up to par with the expectations we have for our hotels. I would like to apologize for the pool being out of order on such a hot day as well. It is essential to Red Lion Hotels that we provide you with the best possible experience during your stay. We hope that you will allow us the opportunity to improve your experiences with us in the future.