Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Amarillo tx

remodeled jewel

Posted 17-Oct-2014
Pros: very well priced, yet met our every expectation
Cons: nothing
Location: close to everything
My past experience with older remodeled hotels is that they do as little as possible to give it a shine. Not so at this facility. Ground are well maintained. restaurant is complete, and the food was well prepared. the rooms are spacious and wifi is present. The Bed and bedding were top notch, and very comfortable. will stay here again!
3 out of 5
by A verified traveller from S

Pool and hot tub under construction 8/30/14

Posted 2-Sep-2014
The Colonial is feeling a bit rundown. The cottage cheese on the breakfast buffet was spoiled, the lobby was dirty, the pool/hot tub and exterior are under construction. No discount offered nor was this information provides at time of booking.
3 out of 5
Recommended
for Everyone
by A verified traveller

Will be good again

Posted 29-Aug-2014
There is massive upgrading going on and the pool area and the main lobby are a hive of building activity. The door to the bathroom was falling apart and the AC was super noisy. We love the Red Lion and hope to stay there when the construction is done and the rooms are back to special and comfortable.
2 out of 5
by A verified traveller

Posted 20-Jul-2014
Location: Helenea is a great town, but this hotel has no soul.
This is a conference center wannabe, with tons of wasted public space. the room was adequate, but over-priced, and the staff was not particularly helpful or friendly. The location is a bit out of the way for Helena.
Comment from Hotel Management
1-Aug-2014 by Karla, Hotel Management
We would like to apologize for the inconveniences you experienced during your stay. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we do hope that you will stay with Red Lion Hotels again in the future.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Posted 17-Jul-2014 on Hotels.com
Everything was quite good, the pool was under renovation when we were there and it was not at all busy, but it was a very nice place to stay!
3 out of 5
Recommended
by A verified traveller

Posted 13-Jul-2014 on Hotels.com
Pros - The room was clean and the beds and other furniture were comfortable and in good condition. The pool was closed, but they offered passes to the local splash park which is about as good a fix as one could ask for. The 2 Queens room is spacious; plenty of room for a baby and three not very organized adults. Cons - No continental breakfast (I'd previously been to a Red Lion that had an awesome one so it needs mentioning); the AC unit was oldish and loud, plus took a little getting used to to maintain a comfortable temperature. In spite of (or maybe because of) its proximity to the interstate, the hotel is actually a little bit annoying to get to. Overall this is a fine hotel but I'd expect a little more for $120ish per night.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 12-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Soft, comfortable beds!

Posted 8-Jul-2014
I've stayed at this hotel probably a dozen times. The beds are always comfortable, rooms spacious and clean and the staff very friendly. However, I have never stayed there when the pool area was in working order and that has been over the span of a few years, during the summer months. If that's not a concern for you then the slightly out of the way location is a quiet, comfortable spot to stay. Parking has always been good for us when we are traveling with trailers.
3 out of 5
Recommended
for Families
by Bob from Henderson Nv

Desk staff

Posted 6-Jul-2014 on Hotels.com
All the desk staff were very nice and offered site seeing advice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Salem, Missouri

Pleasant stay close to airport.

Posted 4-Jul-2014
Pros: The pleasant staff.
Cons: Increased hours for the restaurant.
I was needing a comfortable room to stay before flying out early the next day. Red Lion was great! The staff was exceptional and very willing to help with any request. A very comfortable, relaxing stay. An older motel but very well maintained.