Ratings based on 151 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Nov-2014
Pros: Convenient to my business meeting location.
Cons: n/a
Location: excellent location
The hotel exceeded my expectations. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Amarillo tx

remodeled jewel

Posted 17-Oct-2014
Pros: very well priced, yet met our every expectation
Cons: nothing
Location: close to everything
My past experience with older remodeled hotels is that they do as little as possible to give it a shine. Not so at this facility. Ground are well maintained. restaurant is complete, and the food was well prepared. the rooms are spacious and wifi is present. The Bed and bedding were top notch, and very comfortable. will stay here again!
3 out of 5
by A verified travellerfrom S

Pool and hot tub under construction 8/30/14

Posted 2-Sep-2014
The Colonial is feeling a bit rundown. The cottage cheese on the breakfast buffet was spoiled, the lobby was dirty, the pool/hot tub and exterior are under construction. No discount offered nor was this information provides at time of booking.
3 out of 5
Recommended
for Everyone
by A verified traveller

Will be good again

Posted 29-Aug-2014
There is massive upgrading going on and the pool area and the main lobby are a hive of building activity. The door to the bathroom was falling apart and the AC was super noisy. We love the Red Lion and hope to stay there when the construction is done and the rooms are back to special and comfortable.
2 out of 5
Recommended
for Families
by Toastmaster Johnnyfrom Alberta, Canada

Dozy Tired Rusty Lion!

Posted 19-Aug-2014 on Hotels.com
Not Good!!! Hot Summer day looked forward to advertised pool, OUT OF SERVICE ! Room Service (Had to phone for Room Service Menu to be brought to room, room service 6pm till 10pm two Items Fish & Chips And something else! Hot water system slow to turn hot every time tap turned on, even if turned of for a minute. Continental Breakfast not free if booked through any other agency other than Company. On ordering (pay for breakfast) had to request Toast and peanut butter, Toast came only toasted on one side, when asked if I could get toast toasted on both sides waitress stated NO! if she did that it would burn on the already toasted side! as the toaster was broken and had been for some time! It felt better leaving than it did to arrive (tired and travelled) and that's NOT GOOD! So as I say The name should be "Dozy Tired Rusty Lion Colonial Hotel" Sorry but I wish I had info like this before I Booked It!
Comment from Hotel Management
1-Nov-2014 by karla, Hotel Management
I want to begin by apologizing for the issues you encountered during your stay. I am sorry that the facilities and amenities were not up to par with the expectations we have for our hotels. I would like to apologize for the pool being out of order on such a hot day as well. It is essential to Red Lion Hotels that we provide you with the best possible experience during your stay. We hope that you will allow us the opportunity to improve your experiences with us in the future.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 14-Aug-2014 on Hotels.com
2 out of 5
Recommended
by A verified traveller

Posted 12-Aug-2014 on Hotels.com
We were looking forward to using the pool and hot tub and learned upon arrival that they had been out of operation for years - advertising was misleading. Beds were very comfortable, room was awkwardly arranged, TV reception was very good.
3 out of 5
Recommended
for Overnight Stay Before Destination
by JCfrom Texas

Easy off-easy on to interstate

Posted 11-Aug-2014 on Hotels.com
This was just a place to stay along the road for us. The town of helena was a pleasant surprise and the front desk people turned us onto a very nice restaurant in town.
5 out of 5
Recommended
for Getaway With Friends
by Ericfrom PEI, Canada

Great spot

Posted 9-Aug-2014 on Hotels.com
Nice hotel, was still under some renovations when I was there but it was nothing to worry about, nice room, and good service:
2 out of 5
by A verified traveller

Posted 20-Jul-2014
Location: Helenea is a great town, but this hotel has no soul.
This is a conference center wannabe, with tons of wasted public space. the room was adequate, but over-priced, and the staff was not particularly helpful or friendly. The location is a bit out of the way for Helena.
Comment from Hotel Management
1-Aug-2014 by Karla, Hotel Management
We would like to apologize for the inconveniences you experienced during your stay. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we do hope that you will stay with Red Lion Hotels again in the future.