Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from S

Pool and hot tub under construction 8/30/14

Posted 2-Sep-2014
The Colonial is feeling a bit rundown. The cottage cheese on the breakfast buffet was spoiled, the lobby was dirty, the pool/hot tub and exterior are under construction. No discount offered nor was this information provides at time of booking.
3 out of 5
Recommended
for Everyone
by A verified traveller

Will be good again

Posted 29-Aug-2014
There is massive upgrading going on and the pool area and the main lobby are a hive of building activity. The door to the bathroom was falling apart and the AC was super noisy. We love the Red Lion and hope to stay there when the construction is done and the rooms are back to special and comfortable.
2 out of 5
by A verified traveller

Posted 20-Jul-2014
Location: Helenea is a great town, but this hotel has no soul.
This is a conference center wannabe, with tons of wasted public space. the room was adequate, but over-priced, and the staff was not particularly helpful or friendly. The location is a bit out of the way for Helena.
Comment from Hotel Management
1-Aug-2014 by Karla, Hotel Management
We would like to apologize for the inconveniences you experienced during your stay. We appreciate you taking the time to rate our hotel based on the experience during your stay. You are a valued guest and we do hope that you will stay with Red Lion Hotels again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Soft, comfortable beds!

Posted 8-Jul-2014
I've stayed at this hotel probably a dozen times. The beds are always comfortable, rooms spacious and clean and the staff very friendly. However, I have never stayed there when the pool area was in working order and that has been over the span of a few years, during the summer months. If that's not a concern for you then the slightly out of the way location is a quiet, comfortable spot to stay. Parking has always been good for us when we are traveling with trailers.
5 out of 5
Recommended
for Everyone
by A verified traveller from Salem, Missouri

Pleasant stay close to airport.

Posted 4-Jul-2014
Pros: The pleasant staff.
Cons: Increased hours for the restaurant.
I was needing a comfortable room to stay before flying out early the next day. Red Lion was great! The staff was exceptional and very willing to help with any request. A very comfortable, relaxing stay. An older motel but very well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveller

Not bad for a quick trip through Helena

Posted 30-Jun-2014
Pros: Friendly staff and a nice atmosphere.
Cons: The key card for the room was really stubborn. This was a problem when I stayed here in the past too.
Nicely positioned to let you easily get on the interstate or head down into town.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattls WA

Nice hotel in the middle of the Helena

Posted 25-Jun-2014
The room was clean , but the coffee machine was not cleaned It likes the previous guest just used it
Comment from Hotel Management
30-Jun-2014 by Caitlyn, Hotel Management
Thank you for your review Jani. We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We will certainly address your concerns regarding the coffee maker with our housekeeping staff. Thank you for your feedback you are a valued guest and we hope to have the opportunity to provide you better service in the near future! Sincerely, Management
3 out of 5
Recommended
for Everyone
by A verified traveller

Housekeeping...

Posted 17-Jun-2014
It is all about the little things . It shouldn't be a big deal to restock the amenities, coffee, towels , water bottles...
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

A little Dingy

Posted 16-Jun-2014 on Hotels.com
The hotel had some ups and downs. The room was surface-clean but not really deep-clean. They had vaccumed the carpet and the sheets were clean, but the baseboards were grimy and there were drippy stains down the walls in some spots. It was fine but not great. Would I recommend it? Not sure, it depends on what you are requiring from the hotel - we were only there one night, so it was OK.
5 out of 5
Recommended
for Everyone
by BJ from Belgrade, MT

forestry conference..2days.

Posted 8-Jun-2014
Pros: quiet location; nice lobby w/beautiful staircase!..Night & day guards gave special attention to my pickup with ATV.
Cons: nothing
Location: State Capital; scenery; lake
2 day conference..all good INCLUDING Conference service and food and a friendly staff.