Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
for Everyoneby Karen from Montana
Friendly and ComfortablePosted 10-Mar-2014
Pros: Price, amenities, friendliness of staff
Cons: It's not a brand new hotel, updates could be beneficial.
Location: There is a wonderful lounge downstairs and a great restaurant/bar one block down the street. Close to gas stations, grocery stores and the Capitol.
The price was certainly right and I was impressed with what that included. The room had a mini refrigerator, a microwave, iron, hairdryer, and coffee pot. I had not expected these amenities for the rate I was paying. The hotel staff was always pleasant and smiling, very welcoming. One of the women at the front desk even brought in homemade dinner for everyone one evening just because she wanted to. They really made me feel at home, like they were truly happy I was there.
for Familiesby Hillen from Hood River
Great managersPosted 29-Nov-2013 on Hotels.com
The two asst. managers were wonderful and fun to talk to. The hotel isn't the newest or fancy, but the managers will be why we come back.
by A verified traveller
Worst I have ever been in.Posted 7-Oct-2013
Room was unclean- debrie in the bath tub, and had no plug. Room ac/heating unit gave out a high pitched motor squeal. Bed sheets & blankets were all on the bed sideways. Hot tub was slimy on the bottom & walls; pool water was sudsy. I entered the building from the outide on a side door (was not locked or anything) & when I went to exit the building by the same door I noticed a sign taped to it stating "do not use, security door alarm will sound" This was NOT the case- I found NO doors to the building that were acually locked. I would not recommend this estabolishment to ANYONE.
by A verified traveller
comment on the most ugly trip i had in the hotel.Posted 12-Sep-2013
Pros: ugly, dirty, thief every worst thing you ever imagine. I wrote my ugly stay in the hotel on twitter.
The most worst hotel i ever been. It was unclean, unorganized, thief housekeepers, and so on.
Recommendedby A verified traveller
terrible customer servicePosted 22-Jul-2013 on Hotels.com
Not at all pleased. terrible customer service, never got any answers or remedies to the issues we needed taken care of, 2 sleepless nights in a row
Posted 16-Jul-2013 on Hotels.com
for Everyoneby A verified traveller
Howard JohnsonPosted 16-Jul-2013
Had a great stay with no issues. Great rooms with good service. Good facilities and comfortable area.
Recommendedby JR from Eastern Montana
Very nice room for a great price.Posted 12-Jul-2013 on Hotels.com
I was very satisfied with my stay here. The service was excellent, the staff friendly, my room was well furnished and everything was as clean as clean could be. I have paid more for worse service. Next time I am in Helena, I am definitely coming back.
Recommendedby nonakee from Helena
okPosted 5-May-2013 on Hotels.com
Was very disappointed in the lack of shuttle service to & from the airport. Based on that alone, probably won't book with them again.
for Business Travellersby Chris
Good Place to StayPosted 6-Oct-2012 on Hotels.com
The Staff at the front desk was excellent. The blond lady was very helpful and made sure to help me switch rooms after I didn't originally get a room with a microwave and fridge which I had forgotten to request. I was amazed at the friendliness of all of the staff that I ran into.