Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Huntsville, AL

Great vacation - Great Service - Excellent Hotel

Posted 14-Nov-2014
Pros: Friendly staff and the breakfast buffet.
Cons: Could use a little updating, but nothing major.
Location: We enjoyed all the little shops in town and also toured the Cabbage Patch Hospital and saw a "live birth" which was hilarious and great fun.
Everyone from the front desk staff, to the cleaning staff, to the breakfast staff...were all very cordial and accommodating. We went during the week of Nov 8 - Nov 11 and had a wonderful experience. The breakfast buffet was even better than we expected and the hot coffee throughout the day was a nice surprise. We had excellent service and the rooms were clean, neat and fairly priced. It wasn't the Ritz-Carlton, but it was perfect for our family get-away. We will definitely recommend to our friends and family.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Anderson, SC

Clean hotel

Posted 11-Nov-2014
Nice hotel, up to date. Friendly staff. My husband has a bad back, so the bed was too soft for him. We are use to a firmer matress. Overall, a great visit!
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect hotel in Helen! Exceeded my expectations

Posted 9-Nov-2014
This was the perfect hotel for our weekend getaway. Very well priced and very nice place. Walking distance to restaurants and shops. They had a fabulous breakfast buffet with more selection than a typical continental breakfast. Very comfortable beds and large room and bathroom. We will definitely stay there again when we come back for another VIP Wine Tour. Very satisfied!! Exceeded my expectations.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Sep-2014
The staff was very accommodating. The only problem was we booked through Expedia and the billing by the hotel had to be corrected but the staff was very cordial in correcting
5 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Nice hotel

Posted 8-Sep-2014
It was a wondrful experience for our family and our first visit to Helen
5 out of 5
Recommended
for Everyone
by A verified traveller

Visiting Alpine Helen, Ga

Posted 5-Sep-2014
Pros: easy access
Cons: breakfast
Location: walking distance to everthing in town. To enjoy don't go on holiday weekends if possible. Parking and driving will be unbearable.
the experience was very good. the hotel accommendations were acceptable, there was no buffet breakfast. We had sausage, eggs and gravy buscuits. the stay there was good, with Bavarian food, beer and shopping. I will return and stay at the Best Westen Inn, in a suite next time.
5 out of 5
by A verified travellerfrom Melbourne,Fl

Hiking Mt Yonah

Posted 30-Aug-2014
Pros: Convenient to all attractions and areas of interesr for us.
Cons: Nothing that I can see, hotel was perfect.
Location: Helen is a tourist mecca with water tubing, zip lines,gem mining,restaurants,wineries, etc. also is the center for tent camping, and hiking.
After driving for 10 hours from Florida, it ws a nice surprise to have a room as nice and convenient to everything around town. Staff was very helpful and friendly. Stayed one night and the returned five days later to stay again.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 23-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Summerfield, FL

Older hotel, but everything was in good condition.

Posted 21-Aug-2014
Good location for hotel. Within walking distance to restaurants and tourist sites.
5 out of 5
Recommended
by Plj

This traveller left a rating score only Posted 19-Aug-2014 on Hotels.com