Ratings based on 95 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller
Pros: Room size and the safe.
Cons: We had everything needed. Had to get extra towels (only because of our number increase).
We started with 2 but ended up with 5 (family) who could not find a room so we offered ours. When we arrived we all were pleased to see the room was large enough for all of us. The staff WAS VERY nice to all of us. We had a great time and well worth the visit.
for Everyoneby Ginger from Cartersville, GA
Great pick for a Helen visit!Posted 10-Sep-2013
Pros: Breakfast buffet was awesome. Very clean. Staff was very personable.
Cons: Bed was just slightly uncomfortable. However, we sleep on a Tempurpedic at home, so it would be tough to compare!
Location: Perfect walking distance from the shopping/restaurant area.
Very clean room. I was impressed with the coffee maker, microwave and fridge in the room. The staff went out of their way to be courteous and helpful. The best part was the breakfast buffet! We were expecting a lot less, but were very pleasantly surprised to find biscuits and gravy, sausage, eggs, waffles, pastries, yogurt, etc! Also, this hotel is a perfect distance from the downtown area. Highly recommend!
for Everyoneby Randy from Al
nice hotel within walking distance to the squarePosted 9-Sep-2013
Pros: very clean
Cons: more parking
Location: great location places to eat and shop tubing the river
great hotel was clean beds where real comfortable breakfast was also good
for Familiesby A verified traveller from Birmingham, Al
Quality of hotel and staffPosted 5-Sep-2013 on Hotels.com
Hotel was clean and the staff was very friendly with the desire to make sure the quest were taken care of. Informative about every day events in Helen.
Posted 2-Sep-2013 on Hotels.com
for Everyoneby Mike from FL.
Pros: breakfest was included
Cons: Rooms could us some updating.
Location: about 1/2 mile away from heart of town
Nothing special, room was clean and close to town.
for Familiesby A verified traveller
Posted 27-Jul-2013 on Hotels.com
for Everyoneby Peggy from Valdosta, Ga
A comfy stay with a wonderful breakfastPosted 25-Jul-2013
Pros: It was clean and roomy
Location: Hiawassi is small town close by that has a few shops one might enjoy along with the Ga Mountain Fair.
We arrived sooner than expected around 1:30 am on a Sunday. We were prepared to have to wait for a room but we did not to wait for a room to be cleaned. The helpful ladies at the desk checked us in and we were off to our room in no time. The breakfast each morning was really more than we ever expected. The variety of breakfast foods was awesome. If you went away from that feast hungry it would really be your own fault. We had a wonderful time there in Helen. Planning to stay at Best Westerns only from now on.
for Everyoneby Larry
Wonderful for everyone!Posted 22-Jul-2013
Pros: The customer service, location, price, breakfast, cleanliness, & 24/7 coffee and cookies.
Cons: Nothing. It was all wonderful.
Location: The Cool River Tubing is within walking distance, the Bear Park, Dollar General, the Alpine Golf & great for a stroll to downtown Helen anytime.
My family and I stayed in this hotel for a family trip & they were excellent! It fell nothing short of our expectations. The breakfast, pool, rooms, service, location, etc. was all wonderful! It was also great that they had free coffee and cookies open to use 24/7. Overall I would rate this hotel 5 stars.
Recommendedby Cheryl from Texas from Fort Worth
Friendy staff, nice hotlPosted 20-Jul-2013 on Hotels.com
Close to the square; within waking distance. Lots of places to dine. Hotel is an older property but my room was clean and very comfortable. I had an inside room with balcony. (Loved it!) I stayed for full week so my room was perfect for my stay. Hotel staff, especially manager, were all GREAT. Staff was caring and friendly. Breakfast was included and the room included a refrig. and microwave. Pool was closed for a couple of days but when it was open it was nicer than most pools in the area. I would definitely stay at the hotel again.