Ratings based on 168 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom northwest georgia

Satisfactory lodging

Posted 20-Feb-2015
We particularly liked the breakfast, although I would have enjoyed some bacon. I might add that there was plenty of ham and sausage which was very good! The beds were great - very good mattresses. BUT, the floors had not been cleaned thoroughly as there was a piece of food in one corner when we arrived!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Nov-2014
This hotel was ok . Nothing wonderful. Clean, a little dated but definitely decent for the price.
4 out of 5
Recommended
for Everyone
by A verified traveller

Door handle broke. Every thing else was fine

Posted 24-Nov-2014
Night staff at check in very friendly. Gave us a great welcome.
5 out of 5
Recommended
for Couples
by Russellfrom Auburn, AL

Wonderful Stay!

Posted 19-Nov-2014 on Hotels.com
Extremely nice staff, very hospitable, and extremely informative!
5 out of 5
Recommended
for Couples
by A verified traveller

Anniversary stay

Posted 14-Nov-2014 on Hotels.com
My wife and I stayed here for our 15th anniversary trip to Helen. The hotel was great. The staff was very helpful and friendly. Our room was very clean. The bed was very comfortable as well!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Huntsville, AL

Great vacation - Great Service - Excellent Hotel

Posted 14-Nov-2014
Pros: Friendly staff and the breakfast buffet.
Cons: Could use a little updating, but nothing major.
Location: We enjoyed all the little shops in town and also toured the Cabbage Patch Hospital and saw a "live birth" which was hilarious and great fun.
Everyone from the front desk staff, to the cleaning staff, to the breakfast staff...were all very cordial and accommodating. We went during the week of Nov 8 - Nov 11 and had a wonderful experience. The breakfast buffet was even better than we expected and the hot coffee throughout the day was a nice surprise. We had excellent service and the rooms were clean, neat and fairly priced. It wasn't the Ritz-Carlton, but it was perfect for our family get-away. We will definitely recommend to our friends and family.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Anderson, SC

Clean hotel

Posted 11-Nov-2014
Nice hotel, up to date. Friendly staff. My husband has a bad back, so the bed was too soft for him. We are use to a firmer matress. Overall, a great visit!
4 out of 5
Recommended
for Couples
by A verified traveller

Good Hotel Stay

Posted 10-Nov-2014 on Hotels.com
The room was pretty clean and comfortable. The staff was polite. The complimentary breakfast was hot and fresh. The hotel does seem to be showing it's age in spots but other than cosmetic it really didn't both us. The beds were comfortable as well as warm which was important in November.
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect hotel in Helen! Exceeded my expectations

Posted 9-Nov-2014
This was the perfect hotel for our weekend getaway. Very well priced and very nice place. Walking distance to restaurants and shops. They had a fabulous breakfast buffet with more selection than a typical continental breakfast. Very comfortable beds and large room and bathroom. We will definitely stay there again when we come back for another VIP Wine Tour. Very satisfied!! Exceeded my expectations.
5 out of 5
Recommended
for Couples
by Charlesfrom Saint Simons Island, GA

North GA Getaway

Posted 8-Nov-2014 on Hotels.com
The hotel was very nice. It was a little far from the middle of town to walk and push a wheelchair.