Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 113 avis sur 199." "
10 – Excellent
113
Note de 8 – Bien, d’après 49 avis sur 199." "
8 – Bien
49
Note de 6 – Acceptable, d’après 18 avis sur 199." "
6 – Acceptable
18
Note de 4 – Médiocre, d’après 9 avis sur 199." "
4 – Médiocre
9
Note de 2 – Terrible, d’après 10 avis sur 199." "
2 – Terrible
10
8,8/10
Propreté
9,0/10
Service et personnel
8,2/10
Commodités
8,4/10
État et installations de l’hébergement
8,4/10
Écoresponsabilité
Avis
8/10 – Bien
Daniel
Voyage de couple
12 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice place, really quiet and amazing lake view
Daniel
Séjour de 2 nuits en mai 2024
Silver Birches a répondu le 20 mai 2024
Hi Daniel,We're thrilled you had a relaxing getaway to Silver Birches. It's wonderful to hear you enjoyed the atmosphere and lakeside location. Thank you for your review.
10/10 – Excellent
Yimahi
Voyage en famille avec de jeunes enfants
2 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tara and Terry were extremely welcoming and accommodating. They are so friendly. It made our stay memorable. The 2 bedroom cabin was extremely warm and cozy. We really enjoyed our time here. We will be returning for sure!
Yimahi
Séjour de 1 nuit en mars 2024
Silver Birches a répondu le 8 avr. 2024
Hi Yimahi,We're thrilled you had a wonderful stay at Silver Birches! It's great to hear you enjoyed your accommodation. Thank you for recognizing Tara and Tammy, they're a vital part of our team. We'll be sure to pass along your kind compliments. Thank you for taking the time to share your review.
10/10 – Excellent
Michael
3 mars 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Michael
Séjour de 1 nuit en mars 2024
Silver Birches a répondu le 11 mars 2024
We appreciate your review, Michael. Thank you!
2/10 – Terrible
Edwin
18 févr. 2024
Edwin
Séjour de 1 nuit en février 2024
Silver Birches a répondu le 8 avr. 2024
Thank you for your review.
10/10 – Excellent
Samantha
Voyage en famille avec de jeunes enfants, Voyage en famille
29 janv. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful views of the lake with a warm fire and cozy common areas. Our accommodations was extremely clean and comfortable. The front desk was exceptionally helpful and courteous with recommendations of dining options nearby. We enjoyed our stay and if ever we are back in the area, we’ll know where we will be headed.
Samantha
Séjour de 1 nuit en janvier 2024
Silver Birches a répondu le 8 févr. 2024
Hi Samantha,We're delighted you had a wonderful getaway to Siver Birches. It's terrific to hear you enjoyed the lakeside location, accommodation, atmosphere and service. Thank you for taking the time to share your review.
2/10 – Terrible
Eileen
Voyage de couple
21 janv. 2024
Points faibles : Propreté, état et installations de l’hébergement
The view
Eileen
Séjour de 2 nuits en janvier 2024
Silver Birches a répondu le 22 janv. 2024
Hi Eileen,We're sorry it seems you were disappointed with your stay. Please feel free to share more details so we may do better in the future. We appreciate your feedback.
4/10 – Médiocre
Voyageur vérifié
1 janv. 2024
Points faibles : Service et personnel, confort de la chambre
Too expensive
Riom looked like it needed fixing. There was hair in the jacuzzi jets. Dirty windows, chipped and rocking toilet. Stairs from parking area not stable
Voyageur vérifié
Séjour de 3 nuits en décembre 2023
Silver Birches a répondu le 12 févr. 2024
We're very sorry you were disappointed with your stay at Silver Birches. Your comments are surprising. Our accommodations and common areas are regularly updated and maintained to ensure guests' comfort. We appreciate your feedback and will look into it with our team. Thank you for sharing your review
10/10 – Excellent
Rakesh
31 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was very helpful.
Rakesh
Séjour de 2 nuits en décembre 2023
Silver Birches a répondu le 2 janv. 2024
Hi Rakesh, We're happy you had a great stay at Silver Birches. Thank you for sharing your review.
10/10 – Excellent
Donna
Voyage en famille
29 déc. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Best on Lake Wallenpaupak!! Staff, rooms view!
From check in to check out, everyone was so helpful, friendly and accommodating for all of our needs, while we were there. Morning breakfast was delivered to room, and a big healthy one!! Fireplaces in room so cosy. Rooms super clean, and decorated beautifully. Highly recommend. Restaurant on property Outstanding, best onion soup ever!!
Donna
Séjour de 4 nuits en décembre 2023
Silver Birches a répondu le 2 janv. 2024
Hi Donna,We're thrilled you had a great stay at Silver Birches! It's fantastic to hear you enjoyed the service, accommodation, breakfast and dining at The Dock. We appreciate your review. Thank you!
10/10 – Excellent
ANURAAG
Voyage en famille, Voyage avec des animaux de compagnie
28 déc. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing staff and service. Felt like home.
ANURAAG
Séjour de 3 nuits en décembre 2023
Silver Birches a répondu le 28 déc. 2023
Hi Anuraag,We're thrilled you had a wonderful stay at Silver Birches. We'll be sure to pass along your kind compliments to our staff. Thank you for sharing your review.
6/10 – Acceptable
kathy
Voyage de couple
26 nov. 2023
Points forts : Propreté, service et personnel
The bedding was very unconfortable.
They still have no live Tv,very frustrating
kathy
Séjour de 2 nuits en novembre 2023
Silver Birches a répondu le 28 nov. 2023
Hi Kathy,We're very sorry to hear you found the bedding uncomfortable. We'll be sure to pass along your feedback to our team. Guestrooms are equipped with Apple TVs with a variety of streaming options. We regret any inconvenience. Thank you for taking the time to share your review.
10/10 – Excellent
Robin
Voyage en groupe
12 nov. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Absolutely loved the lake views, champagne toast at sunset, friendly and helpful staff, dog friendly environment, delicious food at the Dock restaurant and live music! I will definitely be returning!
Robin
Séjour de 1 nuit en novembre 2023
Silver Birches a répondu le 13 nov. 2023
Hi Robin,We're thrilled you loved your stay at Silver Birches! It's fantastic to hear you enjoyed the lake side location, service, amenities and dining at our restaurant. Thank you for your review. We look forward to welcoming you back!
4/10 – Médiocre
Marigrace
Voyage en famille
7 nov. 2023
Points faibles : Propreté, commodités
The steps leading down to our room were dangerous and on a rainy day, full of water. The kitchen floor was tacky-not sure if it was washed. The counter by the window was dirt covered so much that the top of the paper towels was covered with dirt. Top paper towel holder was missing with a large screw exposed-unsafe. Ceiling tiles very dirty in one area. Coffee maker did not work. Bathroom floor grout was black. Only 4 bath towles-no hand towels or wash clothes. Two lamp shades were bent to one side. No extra blankets. Pull out bed was old and the metal rusting. Kitchen table top very wobbly. . This room sleeps 4 but only 4 hangers?? The bedroom bed was very comfortable. I spoke to the manager re all of this and she was going t see the room/area that day. It needs a major overhaul. The wedding at the Inn was very very nice. Lovely spot and the food was great. I hope they fix those rooms for the price we paid. The manager did give me a partial refund which was nice.
Marigrace
Séjour de 2 nuits en octobre 2023
Silver Birches a répondu le 13 nov. 2023
Hi Marigrace,We're sorry to hear you were disappointed with your stay at Silver Birches. Your comments are surprising since that's not the typical guest response. We pride ourselves on providing an exemplary experience for each and every guest. We regret that we seem to have fallen short in this instance. Your feedback is important to us, and we will be sure to address these items with our team. Thank you for sharing your review.
10/10 – Excellent
Leo Edward
6 nov. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Leo Edward
Séjour de 2 nuits en novembre 2023
Silver Birches a répondu le 13 nov. 2023
We appreciate your review, Leo! Thank you.
10/10 – Excellent
Ryan
Voyage en famille avec de jeunes enfants
30 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great getaway!
Ryan
Séjour de 3 nuits en octobre 2023
Silver Birches a répondu le 30 oct. 2023
Hi Ryan,We're thrilled you had a great getaway to Silver Birches! We appreciate your review. Thank you.
10/10 – Excellent
Heather
Voyage de couple
28 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a beautiful place. The weather wasn’t the best while we were there (cold, windy and rainy) but we had the most amazing view of the Lake, walked around the property and drove around the area. It was a great weekend away. Thank you to the wonderful staff there too.
Heather
Séjour de 3 nuits en octobre 2023
Silver Birches a répondu le 30 oct. 2023
Hi Heather,We're glad you had a wonderful stay at Silver Birches. It's great to hear you enjoyed the accommodation, service and lakeside location. Thank you for taking the time to share your review.
10/10 – Excellent
Joyce
Voyage en famille
27 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a wonderful stay at Silver Birches, at the Retreat at Millbrook Cove. The unit was spacious, clean and well-equipped. Also, the shower was terrific! The view of the lake from our room was calming and beautiful. Staff were accommodating and helpful. I highly recommend Silver Birches.
Joyce
Séjour de 1 nuit en octobre 2023
Silver Birches a répondu le 30 oct. 2023
Hi Joyce,We're delighted you had a relaxing getaway to Silver Birches. It's wonderful to hear you enjoyed the accommodation, service and lakeside location. We appreciate your recommendation. Thank you.
10/10 – Excellent
Christine
Voyage en groupe
25 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect spot!
Amazing stay! Would definitely recommend it! Champagne toast at sunset was amazing!
Christine
Séjour de 1 nuit en octobre 2023
Silver Birches a répondu le 25 oct. 2023
Hi Christine,We're thrilled you had an amazing stay at Silver Birches. It's wonderful to hear you enjoyed the lakeside location and champagne toast. We appreciate the recommendation. Thank you!
8/10 – Bien
Regina
Voyage avec des animaux de compagnie
23 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
the views are amazing, the cottages are right on the water and all the balconies and windows face Lake Wallanpaupak which is just beautiful. the rooms could use a little sprucing up (ie mold, carpet stains) but overall a great stay!
Regina
Silver Birches a répondu le 24 oct. 2023
Hi Regina,We're delighted you had a wonderful stay at Silver Birches. It's great to hear you enjoyed the lakeside location. After a busy summer season, there may be some signs of use, but please know guest spaces are regularly updated and refreshed. We regret any inconvenience. Thank you for your review.
10/10 – Excellent
ANNA
23 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
ANNA
Séjour de 2 nuits en octobre 2023
Silver Birches a répondu le 24 oct. 2023
We appreciate your review, Anna. Thank you!
10/10 – Excellent
Raden Rizky Windrawan
22 oct. 2023
Raden Rizky Windrawan
Séjour de 1 nuit en octobre 2023
Silver Birches a répondu le 13 nov. 2023
We appreciate your review, Raden. Thank you.
8/10 – Bien
sandeep
Voyage en famille avec de jeunes enfants
22 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Enjoyed the stay
sandeep
Séjour de 1 nuit en octobre 2023
Silver Birches a répondu le 23 oct. 2023
Hi Sandeep,We're glad you enjoyed your stay. We appreciate your review. Thank you!
10/10 – Excellent
Anthony
15 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Anthony
Séjour de 2 nuits en octobre 2023
Silver Birches a répondu le 17 oct. 2023
We appreciate your review, Anthony. Thank you!
8/10 – Bien
Jarrod
Voyage en famille
15 oct. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was tremendous
Jarrod
Séjour de 2 nuits en octobre 2023
Silver Birches a répondu le 17 oct. 2023
Hi Jarrod,Thank you. We'll be sure to pass along your kind compliments to our staff. We appreciate your review.
8/10 – Bien
Donald M
15 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great location, nice room, breakfast
Great location, we went for leaf-peeking so did not use many amenities: boats, pool, etc. “Library“ was nice as was complementary evening champagne. Included, delivered breakfast was yogurt, muffins, fruit, juice and egg (hard boiled). Bed was comfortable, our room had been refurbished, so was nice (though we’d heard a few rooms had not been).
Donald M
Séjour de 3 nuits en octobre 2023
Silver Birches a répondu le 16 oct. 2023
Hi Donald, We're thrilled you had a great fall getaway to Silver Birches. It's wonderful to hear you enjoyed the accommodation, lakeside location, amenities and breakfast. Thank you for sharing your review.
10/10 – Excellent
Cheryl
Voyage en groupe
15 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cheryl
Séjour de 1 nuit en octobre 2023
Silver Birches a répondu le 16 oct. 2023
We appreciate your review, Cheryl. Thank you!
4/10 – Médiocre
Bryan
Voyage en famille
14 oct. 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Furniture was broken, poorly painted walls, bathroom dirty, spiderwebs everywhere outside, exterior not clean
Bryan
Séjour de 2 nuits en octobre 2023
Silver Birches a répondu le 23 oct. 2023
Hi Bryan,We're sorry you were disappointed with your stay at Silver Birches. Your comments are surprising since that's not the typical response from guests. Please know our guest spaces are regularly refreshed and updated to ensure guests' comfort. Our apologies it didn't meet your expectations. We appreciate your feedback and will pass along your comments to our team. Thank you for your review.
10/10 – Excellent
Michaela
Voyage en famille
9 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Clean. For families I recommend ensuring they stock up on meals and snacks since there are no stores nearby. Also ask for extra bedding ahead of time.
Michaela
Séjour de 1 nuit en octobre 2023
Silver Birches a répondu le 9 oct. 2023
Hi Michaela, We're glad you enjoyed your stay at Silver Birches. There is a convenient store about 2 miles from the resort and a grocery store within 3 miles of our location. The front desk is always available to offer suggestions. We apologize for any inconvenience. Thank you for sharing your review.
8/10 – Bien
Beth
Voyage en famille
5 oct. 2023
Stayed in the Bunkhouse, wasn't exactly what I was expecting for the money we paid.
Beth
Séjour de 2 nuits en septembre 2023
Silver Birches a répondu le 9 oct. 2023
Hi Beth,We're sorry to hear you were disappointed with your accommodation. There are a variety of guest rooms available, from standard rooms to suites, cottages and homes. If you browse the offerings you may find something more to your liking. We appreciate your feedback. Thank you.
8/10 – Bien
Jonathan
2 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Nice hotel
Overall a nice hotel and very nice view of the water. Complimentary breakfast and the people were nice!
I do think the 1 bedroom room was overpriced. They also slipped in a “service charge” fee after I checked in and put my card on file.
Jonathan
Séjour de 1 nuit en septembre 2023
Silver Birches a répondu le 3 oct. 2023
Hi Jonathan,We're glad you enjoyed your stay at Silver Birches. It's great to hear you were happy with the lakeside location, service and breakfast. Our fees are listed on our website and included in your confirmation letter. We apologize for any confusion. Thank you for sharing your review.
10/10 – Excellent
Raymond
28 sept. 2023
Points forts : Propreté, service et personnel
short stay but it was an awesome place
Raymond
Séjour de 1 nuit en septembre 2023
Silver Birches a répondu le 2 oct. 2023
Hi Raymond,We're thrilled you had a great stay at Silver Briches! Thank you for sharing your review.
10/10 – Excellent
Danielle
25 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great overnight stay! Wish it was longer!
We had a wonderful stay at Silver Birches! The room was clean, smelled clean, the bed was comfortable and our view was amazing! Unfortunately for us it rained the whole time but there was tons offered to do if the weather had been better! We only stayed one night bc we were going on a rail bike ride and didn't want to drive home. The next time we visit, we will definitely spend more time and bring our kids! Thanks for a great overnight!
Danielle
Séjour de 1 nuit en septembre 2023
Silver Birches a répondu le 2 oct. 2023
Hi Danielle,We're delighted you had a great stay at Silver Birches. It's wonderful to hear you enjoyed the accommodation and lake views. We're sorry the weather didn't cooperate. Thank you for sharing your review.
10/10 – Excellent
Jennifer
17 sept. 2023
Jennifer
Séjour de 2 nuits en septembre 2023
Silver Birches a répondu le 9 oct. 2023
We appreciate your review, Jennifer. Thank you!
10/10 – Excellent
Peter
Voyage en famille
11 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Friendly staff, beautiful property, easy parking, cleanliness, plenty of fun activities to do at the lake.
Peter
Séjour de 2 nuits en septembre 2023
Silver Birches a répondu le 13 sept. 2023
Hi Peter,We're thrilled you had a wonderful stay at Silver Birches. It's great to hear you enjoyed the service, lakeside location, atmosphere and amenities. Thank you for your review.
8/10 – Bien
Jackeline
Voyage en famille
9 sept. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Perfect for couples or a quiet getaway. Very nice hotel with cute details. The bar only opens on weekends.
Not a lot of options to dine outside.
Jackeline
Séjour de 1 nuit en septembre 2023
Silver Birches a répondu le 13 sept. 2023
Hi Jackeline,We're glad you had a relaxing getaway to Silver Birches. It's great to hear you enjoyed the atmosphere and amenities. Thank you for your review.
10/10 – Excellent
Ramo
Voyage en famille
30 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved it here, definitely recommend you visit and tell you family and friends. My sister introduced us to this place and it was a great getaway from the city life.
Ramo
Séjour de 2 nuits en août 2023
Silver Birches a répondu le 4 sept. 2023
Hi Ramo,It's wonderful to hear you had a peaceful getaway to Silver Birches. We appreciate the recommendation. Thank you!
10/10 – Excellent
marta
Voyage en famille
27 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The reason for my trip was to rest and share with the family. and my expectations were exceeded. a beautiful place where you can appreciate the greatness of creation and with a lot of peace and tranquility while you can have fun away from the noise of the city. highly recommended.
marta
Séjour de 2 nuits en août 2023
Silver Birches a répondu le 29 août 2023
Hi Marta,We're thrilled you had a relaxing family getaway to Silver Birches. It's fantastic to hear you enjoyed the atmosphere and activities. We appreciate your recommendation. Thank you for your review.
8/10 – Bien
Marni
Voyage en famille
21 août 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I think this is a fine place to stay depending on your needs. My family booked this last minute and got a good deal on Expedia so that made it worth it. Pros: The staff were really lovely - super friendly and hospitable. The view of the lake was beautiful. We enjoyed the live music by the pool bar and the drinks were excellent. Enjoyed the fire pit at night. Some cons: Our bunk had a very musty smell which we sort of just got used to over the three days. If you are going in the summer you should know that the pool was absolutely FREEZING (in August). I spoke with other guests at the pool about how disappointing that was as you couldn't really enjoy the pool (other than a quick in and out). Also, I would advise that you bring your own pool towels - the pools towels were not much larger than a face towel (they were so small you couldn't even wrap them around a child's body much less an adult's). The hot tub was nice but, unfortunately, if you are traveling with kids under 18 they cannot use it with you. In addition to the $30 a night resort fee, there was a bizarre $7.50 cleaning fee for our room (though the cleaning fee was not a lot, I asked about it as we did not have our room cleaned during our stay and I was told it is standard for every booking with no other explanation - this is the first time in all my travels I have ever seen a "cleaning fee" - why not just add it to the room's total cost? It's just silly). But, all in all, we had a nice time and it suited our needs.
Marni
Séjour de 2 nuits en août 2023
Silver Birches a répondu le 24 août 2023
Hi Marni,We're glad you had a wonderful family getaway to Silver Birches. It's great to hear you enjoyed the service, amenities and lakeside views. We're sorry you found the pool temperature uncomfortable and regret any inconvenience. We appreciate your feedback and will pass along your comments to our team. Our rates and fees are outlined on our website and in your confirmation letter. We apologize for any confusion. Thank you for taking the time to share your review.
10/10 – Excellent
Nancy
Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
19 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Loved the water view and location of my room. First time at Silver Birches resort and would definitely go back!
Nancy
Séjour de 3 nuits en août 2023
Silver Birches a répondu le 21 août 2023
Hi Nancy,We're thrilled you had a wonderful getaway to Silver Birches. It's fantastic to hear you enjoyed the views, accommodations and atmosphere. Thank you for sharing your review.
6/10 – Acceptable
Teoman
Voyage en famille, Voyage en groupe
18 août 2023
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
They show us main building pictures but they are give us room too far and nothing in there. No pool,no restaurant,no any activity,no security at was there
Teoman
Séjour de 3 nuits en août 2023
Silver Birches a répondu le 21 août 2023
Hi Teoman,We're sorry you were disappointed with your stay at Silver Birches. The Retreat at Millbrook Cove is a satellite location also located Lake Wallenpaupack. Guests staying here have access to all of the activities and amenities at the main resort. We apologize for any miscommunication and regret any inconvenience it caused. Your feedback is important to us, and we'll pass along your comments to our team. Thank you for your review.
10/10 – Excellent
Erica
Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
17 août 2023
Points forts : Propreté, commodités et état et installations de l’hébergement.
We will definitely be back!! The service and staff were fantastic, for a lake resort the place is IMMACULATE. Great vibes, great views, pools were sparkling clean, great separation of children and adults for pools, we literally have nothing bad to say. We were sad to leave.
Erica
Séjour de 3 nuits en août 2023
Silver Birches a répondu le 18 août 2023
Hi Erica,We're thrilled you had a fantastic family getaway to Silver Birches. It's wonderful to hear you enjoyed the service, atmosphere and amenities. Thank you for sharing your review. We hope to see you again at Lake Wallenpaupack.
8/10 – Bien
Ray
Voyage de couple
8 août 2023
Points forts : Propreté, service et personnel et commodités.
Landscaping needed work (tall weeds). Appliances dated
Ray
Séjour de 3 nuits en août 2023
Silver Birches a répondu le 8 août 2023
Hi Ray,We appreciate your feedback on the landscaping and appliances. Our apologies if it detracted from your stay. We will pass along your comments to our team. Thank you for your review.
2/10 – Terrible
Lyda
Voyage en famille
7 août 2023
Points faibles : Propreté, commodités et état et installations de l’hébergement.
I visited there a month back and had a wonderful stay so I came back. This time it was not. One of the beds had dog hair all over the sheets and the blanket had poop stains. Have pics. If they didn’t change the sheets on that bed what else are they not cleaning? No more rooms available on the property so they sent us 5 1/2 miles up the road to another place that had no amenities and it had a bug infested bathroom. Horrible stay. Could not wait to leave so we checked out early.
Lyda
Séjour de 2 nuits en août 2023
Silver Birches a répondu le 7 août 2023
Hi Lyda,We're very sorry you were disappointed with your stay at Silver Birches. Your comments are surprising since that's not the typical guest experience. We apologize for the housekeeping issues you described. We will look into it. In nearly 100 years in business, Silver Birches has earned an exemplary reputation for its quality and service. We regret that we seem to have fallen short in this instance. Our manager, Rose, is always available if there's anything you would like to discuss. Thank you for sharing your review.
10/10 – Excellent
Martina
Voyage en groupe
21 juill. 2023
Points forts : Propreté
Beautiful atmosphere
Martina
Séjour de 1 nuit en juillet 2023
Silver Birches a répondu le 24 juill. 2023
Hi Martina,We're glad you had a wonderful stay at Silver Birches. It's great to hear you enjoyed the atmosphere. Thank you for sharing your review.
10/10 – Excellent
Elnur
Voyage en famille avec de jeunes enfants, Voyage en famille
11 juill. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing service. Fantastic location.
Elnur
Séjour de 1 nuit en juillet 2023
Silver Birches a répondu le 11 juill. 2023
Hi Elnur,We're thrilled you had a fantastic getaway to Silver Birches. It's great to hear you enjoyed the service and location. We hope to see you again at Lake Wallenpaupack.
8/10 – Bien
Iteng
Voyage en famille
8 juill. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good
Iteng
Séjour de 1 nuit en juillet 2023
Silver Birches a répondu le 10 juill. 2023
Hi Iteng,We're glad you enjoyed your stay. Thanks for your review.
6/10 – Acceptable
kathy
4 juill. 2023
kathy
Séjour de 2 nuits en juillet 2023
Silver Birches a répondu le 24 juill. 2023
We appreciate your review Kathy. Thank you.
10/10 – Excellent
Nasar
30 juin 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Beautiful lakeside view property
Nasar
Séjour de 1 nuit en juin 2023
Silver Birches a répondu le 5 juill. 2023
Hi Nasar,We're glad you enjoyed your getaway to Silver Birches. Thank you for sharing your review.
10/10 – Excellent
Craig
Voyage de couple
28 juin 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Vintage resort with modern amenities. Friendly staff. Good food at reasonable pricing. Thoroughly enjoyed our stay.
Craig
Séjour de 3 nuits en juin 2023
Sherri a répondu le 29 juin 2023
We are so happy to hear this we enjoyed having your stay with us and hope you return very soon
6/10 – Acceptable
Blair
Voyage en groupe
26 juin 2023
Unfortunately, it did not meet my expectations. Being a "local," I always wanted to stay here but I was a bit disappointed. The Bunkhouse was ok, with a nice view just don't expect to fit a full-size adult in the second bedroom. Lawn mowers and weed whacking at 8:15 am is unacceptable, with no regard for clean cars which were covered in grass when they were done. The pools were either closed or limited with construction noise and overly loud music, and the hot tub and "heated" adult pool were cold. Breakfast was continental with plain Greek yogurt, muffins, and fruit. One morning they ran out of coffee cups, and we waited until they could go get more. Next time I will try a more economical but better accommodation that I have had the pleasure of staying at nearby.
Blair
Séjour de 2 nuits en juin 2023
Silver Birches a répondu le 28 juin 2023
Hi Blair,We're sorry you were disappointed with your stay at Silver Birches. There are a variety of room types available from standard guest rooms to full houses. If you browse the offerings, you may find something more to your liking. We apologize if you were disturbed by the noise from the maintenance crew and regret the pool was closed during part of your stay. Hospitality and service are among our highest priorities and we're sorry we seem to have fallen short in this instance. It's unfortunate to hear you were also disappointed with the complimentary breakfast. Your feedback is important to us, and we will convey your comments to our team. Thank you for sharing your review.