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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
The Fairmont Orchid, Hawaii is located on the Kohala Coast, a 25-minute drive from the town of Waimea and 22 miles from the Kona airport.
An oceanfront restaurant at this resort on the Big Island of Hawaii serves regional cuisine with nightly Hawaiian music and hula shows. Other dining options include a breakfast restaurant, a sushi bar, a Hawaiian cowboy-themed lounge, and a poolside bar.
The resort offers a 10,000-square-foot freeform pool and two lava-rock spa tubs. Beachside activities include snorkeling, kayaking, surfing, and turtle watching. Spa Without Walls (surcharge) features oceanfront massage cabanas, while a fitness center has cardiovascular equipment and free weights.
The Keiki Aloha children's program (surcharge) provides supervised activities, including arts and crafts, nature walks, and snorkeling. Resort wear, jewelry, and spa products are sold in the resort's boutiques.
This Hawaii Fairmont has 30,000 square feet of indoor meeting and event space, with event catering, audiovisual equipment, and high-speed Internet access available (surcharge). A business center provides faxing, copying, shipping, and other services; fees apply. Wireless Internet access (surcharge) is available in the lobby.
Room Amenities
Rooms
Spread over two wings and six floors, the 540 guestrooms all feature sliding-glass doors that open to private, furnished lanais. Island decor includes teak woods, Hawaiian botanical prints, and tropical accents.
Amenities include minibars, high-speed Internet access (surcharges apply for most room categories), in-room safes, LCD cable televisions, and video games (surcharge). Microwaves and refrigerators are available on request (surcharge). Marble bathrooms have double vanities, phones, scales, bathrobes, and separate showers and tubs.
Guests of Fairmont Gold room categories have access to the Fairmont Gold Lounge, including complimentary Continental breakfast, Hawaiian-style afternoon tea service, evening appetizers, and use of a computer and printing services in its business center.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Brown's Beach House - Menu of Pacific Rim and Hawaiian regional cuisine featuring locally grown produce, fresh seafood from island waters, and mainland meats. Open for dinner, with nightly Hawaiian music.
Norio's Japanese Restaurant & Sushi Bar - Features authentic, traditional Japanese cuisine. An up-close-and-personal culinary experience is offered from a 12-seat sushi bar. With tables overlooking koi ponds, this intimate dinner restaurant features fresh sushi, teriyaki, tempura, and a selection of sakes and wines.
The Orchid Court - This breakfast restaurant serves daily buffets and à la carte items in an open-air setting with tropical garden and waterfall views.
Brown's Deli - Offering on-the-go snacks, sandwiches, fresh fruit, salads, pastries, and coffee drinks. Open all day.
Luana Lounge - Located near the main lobby, this leisurely and comfortable spot is perfect for relaxing and enjoying tropical libations and delectable pupus (appetizers). Features local Big Island art. Open mid afternoon until late night.
Hale Kai Restaurant - Watch endangered sea turtles bask on the shore from this toes-in-the-sand, family-style-dining restaurant. Serves a broad menu of lunch and dinner favorites, desserts, and cocktails. Located poolside. Open from late morning until late evening.
Kahakai Bar - Cocktails and pupus are served beachside under a Polynesian-style thatched roof. Open from late morning until early evening.
Recreation
Resort staff can assist guests with snorkeling, scuba diving, kayaking, and other water sports; fees apply. Cultural and nature hikes are also available (surcharge). Complimentary water-aerobics classes are held in the resort's 10,000-square-foot freeform pool each morning. Other facilities include two outdoor spa tubs, and a fitness center. Guests have access to 10 tennis courts, with a pro shop and instruction available; fees apply.
For a one-time per-person fee, guests may obtain an optional activity pass that includes snorkeling, beach, and kayak equipment; yoga, surfing, and tennis lessons.
The Fairmont Orchid is adjacent to the Francis H. I'i Brown Golf Course, which features two 18-hole, par 72 golf courses with ocean views and green fairways patterned with black lava.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
The Fairmont Orchid, Hawaii's Spa Without Walls offers a diverse menu of more than 45 treatments and therapies. Spa offerings fuse the Big Island's natural ingredients with indigenous healing methods, some of which were used by ancient Hawaiian healers. Guests can pamper themselves with spa services offered in oceanfront, waterfall, or indoor locations.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Hawaii Green Business Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Showing 1 - 10 results (of 312) · See more The Fairmont Orchid, Hawaii reviews
out of 312 reviews
“Perfect”
Beautiful hotel and setting. The beach is perfect for children. Wish we were still there!
“Spectacular!”
We would definitely recommend the Fairmont Orchid! Well worth the cost! It is an immaculate resort with stunning grounds. The staff were friendly and helpful. Every service that you could think of was provided. It was a piece of heaven.
“Beautiful Beach”
Beautiful landscape and nice beach. Very quite and tranquil, I enjoy the relaxation. Very elegant!
“Best Place to Stay on the Big Island”
We had a fantastic time on the Big Island and a big part of our enjoyment was staying at the Fairmont. The staff is very friendly, upbeat and full of smiles. It really set the mood for our stay. Every request we made of the hotel was met with a sincere attitude of wanting to ensure that our time at the hotel was nothing short of wonderful. The staff even tried to anticipate our needs with simple things like offering to clean our sunglasses. The beach activities staff are very knowledgeable about the use all the equipment available for checkout as well as the local historical facts. The management here is spot on.
“Love to go back”
Lovely hotel and grounds. Don't be put off by the rocky terrain on your drive in, the grounds are lush and beautifully maintained. Pool is far enough away that any noise does not make it to the rooms. Spa treatments were a real treat. Took my teenage daughters and would love to spend some time here again on my own - very relaxing.
“A perfect 10”
This hotel and staff scored a perfect 10. We were greeted upon arrival with a lei and a check in process that was fast and friendly. Walking into the lobby and seeing the ocean, grounds and tropical setting reminded us of a 5 star hotel. Room was large, very clean and the view was terrific. Breakfast buffet was extensive and the quality of the food was consistently reflective of a 5 star hotel. The concierge "G" provided great recommendations for places to visit on the Hilo side of the island. We could not have been more pleased with our hotel selection and look forward to returning soon.
“Wow”
The Fairmont Orchid is an elegant hotel paired with an easy comfort level-and this hotel has all the amenities- excellent personal and prompt service. Beautiful grounds w/ special tranquil spots for taking in the ocean and surroundings. Request a room with an ocean view for the total experience. The Spa Without Walls is a must!
“First class resort”
The Fairmont is a truely first class resort. The room was clean and beatifully kept. Hotel personnel were polite, friendly, and attentive. The resort restaurants are a bit pricey but there are plently of other local eateries to choose from off resort property. One small complaint might be that there are no drawers or cupboards in the bathroom area to place your toileteries.
“Can't wait to go back”
This place is unbelievable!!
“true Hawaiian romantice getaway”
Very friendly staff even the housekeeper. Good tennis facility and management. Food at Brown's Beach house was high quality,very good service.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 312) · See more The Fairmont Orchid, Hawaii reviews
The closest major airports to The Fairmont Orchid, Hawaii are:
Kamuela, HI (MUE-Waimea-Kohala) - 19.9 km / 12.3 mi
Kailua-Kona, HI (KOA-Kona Intl.) - 30.7 km / 19.1 mi
The preferred airport for The Fairmont Orchid, Hawaii is Kailua-Kona, HI (KOA-Kona Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
