Privilege Room With Terrace

Reviews of Hotel Restaurant Saint Nicolas

2 out of 5
Hotel Restaurant Saint Nicolas
2, Rue Saint-nicolas, Riquewihr

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 215 reviews" "
Rating 8 - Good. 76 out of 215 reviews" "
Rating 6 - Okay. 12 out of 215 reviews" "
Rating 4 - Poor. 4 out of 215 reviews" "
Rating 2 - Terrible. 1 out of 215 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rungnapha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for a 2 star
Very good for a 2 star. Uncomfortable bed though.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Nice comfortable room, plenty of space in the family suite! Very quiet!
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely location
Great location in a beautiful and historic village. Lovely hotel with welcoming staff - Jennifer on reception was the best. We strongly recommend this hotel
Stayed 2 nights in Sep 2023
Response from JS on Sep 21, 2023
Thank you David & Gayle, it was a pleasure to welcome you.

10/10 Excellent

Maths

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

thomas

10/10 Excellent

Tia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well kept. We loved the central location and the staff was friendly and helpful. The restaurant was amazing. I highly recommended dinner there!
Response from JS on Jan 5, 2023
Thank you so much for such a nice review ! We would be delighted to welcome you again. Best wishes,

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely.hotel and very friendly staff. The best thing is the hotels position. It is in the most beautiful village in thr Alsace - Riquewihr, absolutely stunning. Like living in a fairytale ❤️
Stayed 7 nights in Aug 2022
Response from JS on Sep 7, 2022
Thank you Lynn, we are so happy to read that you enjoyed your stay so much ! It was a pleasure welcoming you. Kind regards,

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good location.
Great location, dog friendly and friendly staff.
Stayed 1 night in Aug 2022
Response from JS on Aug 31, 2022
Thank you Ian !

2/10 Terrible

Birgitta

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2022
Response from JS on Aug 19, 2022
Dear guest, we are sorry you feel this way about our hotel. This rating is really far from our usual feedbacks.Kind regards,

8/10 Good

Christelle

Stayed 1 night in Jun 2022
Response from JS on Jun 21, 2022
Merci !

10/10 Excellent

Trien Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and a nice getaway for the weekend
Stayed 3 nights in May 2022
Response from JS on Jun 21, 2022
Thank you for your feedback, we are happy to know that you enjoyed this short stay with us

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer in reception was amazing! She was extremely helpful and do pleasant to speak with! I’ll definitely stay here again when I’m back in Riquewihr
Stayed 3 nights in May 2022
Response from JS on Jun 21, 2022
Thank you Katherine, we are looking forward to welcoming you soon again.

10/10 Excellent

Catherine

Stayed 1 night in Apr 2022
Response from JS on May 8, 2022
Thank you

10/10 Excellent

Catherine

Stayed 1 night in Apr 2022
Response from JS on May 3, 2022
Thank you Catherine, we truly hope you're leaving the Alsace Region with your heads full of wonderful memories. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from JS on Dec 4, 2021
Merci !

4/10 Poor

Verified traveller

Disliked: Staff & service
Disappointing
Front desk staff was a bit off-putting, the small heater in the room didn’t quite cut it for the 30deg F weather and it wasn’t advertised that there’s no elevator. WiFi was only available in the lobby and the most frustrating thing was that no one thought to tell the foreigners that if you don’t eat by6pm, you don’t eat at all in town. Hotel has a couple small bags of chips but that’s all for food outside of 10-6p hours. Location is convenient for walking around town. Wouldn’t stay again though.
Stayed 1 night in Nov 2021
Response from JS on Dec 4, 2021
Dear guest, we are sorry to read that you found your stay disappointing. We are surprised though, as your comment is far from other guests experience and comments. We usually have very good feedback about our staff, and everything is advertised : stairs only, wifi in the lobby only... Besides, restaurants in town open at 6pm, until at least 9pm, and some serve food until 11pm. We don't understand what went wrong. By the way, we offered to book a table in our restaurant, offer you declined. Again, sorry you did not like it, thank you for your stay anywyay, Regards,

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good value for money
Nice hotel in the center of Riquewihr. Rooms are simple but sufficient. Friendly service, good breakfast, fair price. WIFI could be better
Stayed 1 night in Aug 2021
Response from JS on Aug 22, 2021
Dear Guest, thank you for your stay and your feedback, we are happy to read that you enjoyed your stay. We hope to welcome you another time, Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Cristiano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Lovely central hotel not too far from pubic parking, great service and assistance from the front desk, the walls were a bit thin on the 2nd floor hearing people next door but its an old building of course. We had another room on the first floor which was quiet and just wonderful. Will stay again. Thank you!
Stayed 1 night in Jan 2020
Response from JS on Feb 23, 2020
Dear guests, thank you for this nice comment, we're happy to know you enjoyed your stay so much ! We'd be pleased to welcome you soon again. Best wishes,

10/10 Excellent

Jui-Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would like to stay here again.
Nice hotel with great location in the old town. The room is small and cute. We also have a nice dinner in the restaurant. Friendly staff. Great value overall.
Stayed 2 nights in Jan 2020
Response from JS on Feb 23, 2020
Dear guests, thank you for taking the time to leave a comment. We're glad to know you had a nice stay in Riquewihr. Regards,

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Charming
Hotel St Nikolas was so very charming and unique. Jennifer and Ann were so very nice and so helpful with all our questions. Hotel location was exceptional. It is inside the City Wall and walking distance to everything. Would definitely stay again.
Stayed 2 nights in Dec 2019
Response from JS on Feb 23, 2020
Dear Karen, Thank you for such a nice appreciation. We try to always please our guests, and it's a nice reward for us when it's noticed. See you soon then, Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing area A very good experience to live knce in an old city like this
Stayed 1 night in Dec 2019

10/10 Excellent

Felix, Puerto Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, best town in the Alsace region for me! And super convinient to visit the rest.
Stayed 2 nights in Oct 2019
Response from JS on Oct 29, 2019
Dear Felix, thank you for your feedback. We're happy to know that you enjoyed the town so much. I agree with you, Riquewihr is the best town in Alsace ;-) Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming, very old hotel, clean. Lots of atmosphere.
Stayed 1 night in Sep 2019
Response from JS on Oct 13, 2019
Thank you ! We're pleased to read your nice comment. Kind regards

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun stay in a darling town!
Breakfast was good, disappointed WiFi was not in the room... Jennifer (at the front desk) was super helpful! A little difficult to get bags to and from car! A good dinner in the restaurant!
Stayed 1 night in Sep 2019
Response from JS on Sep 30, 2019
Dear Guests, Thank you for your feedback. We're happy to know that you enjoyed your stay in Riquewihr. We're located in the city center, in a pedestrian zone, so there's no parking directly next to the hotel, but visiting Riquewihr without any cars around is also what makes it so beautiful, I'm sure you'll agree with that. Kind regards

10/10 Excellent

Traci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bathroom and even better location
It was very comfortable and the bathroom was huge. It was a wonderful location in the heart of the city.
Stayed 1 night in Sep 2019
Response from JS on Sep 30, 2019
Thank you for your comment, we're really pleased to know that you loved your stay. Best wishes,

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful break
My wife and I stayed one night as a stop over; arriving late in the evening, and staying the morning to explore beautiful Riquewihr the following morning. Hotel staff were friendly and informative. Breakfast was excellent. Parking was in the car park just outside the town walls, but only a short walk.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in experience was excellent with us being led to our room with detailed explanations in English. The room was extremely clean and comfortable. The building is old but in excellent condition and no one should expect to stay in the old town in a modern hotel - that is part of the enchantment!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a family suite and it exceeded our expectations by far. Renovated, clean, spacious , we loved it ! Just to keep in mind there's no wifi in the rooms , but you can connect in the lounge area . Enjoyed our stay.
Stayed 1 night in May 2019

10/10 Excellent

Noel, Medford, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Town & Hotel
Absolutely wonderful! The rooms were comfortable and spacious. The staff was helpful at check-in. We arrived after hours, around 8pm and staff was waiting for us. The hotel itself has great charm and character. Will stay again
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the ancient part of the city, where it is possible to walk the narrow streets which includes the ones right outside the door. There are very good restaurants, although getting breakfast can be difficult. The hotel has a breakfast, but we found the restaurant staff unhelpful. The hotel has a private parking spot a short walk away outside of the old city.
Stayed 2 nights in May 2019
Response from JS on May 19, 2019
Dear guests, thank you for your feedback. We're happy you enjoyed your stay in Riquewihr, and we feel sorry that you found our restaurant staff unhelpful. It's unusual, and we hope it won't happen again. Hotel has indeed a few private parking spaces, but they need to be reserved before the arrival ! Best wishes,

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and lovely staff. Only draw back is no WiFi in rooms
Stayed 1 night in May 2019
Response from JS on May 19, 2019
Dear guests, Thank you for your comment. We're pleased to know that you spent a good time in Le Saint Nicolas. For technical issues, WiFi is not available in our rooms, that's true, but we offer a free connexion in the lounge near the reception. Regards,

8/10 Good

Christer, Ahn, Luxembourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in central Riquewihr
Location is unbeatable. A little difficult to drive in Riquewihr of course, but that's what it is like when you want to stay inside the walls. Private parking just outside the walls was good. The restaurant didn't have much to offer for a vegetarian, but I guess that's a common problem in Alsace. Very friendly staff. Walls a bit thin, but again that's not unusual. Bed was a bit small perhaps but comfortable. Even the pillows were OK.
Stayed 1 night in Apr 2019
Response from JS on May 3, 2019
Dear Guests, Thank you for your feedback. We're happy to know that you enjoyed your stay. It's better not to drive to the hotel, as the streets are very narrow, but parking outside the city walls are just a few minutes walk away. Our rooms "Tradition" have french beds, but you can choose a superior room to have bigger beds. We hope to welcome you soon again, Kind regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Mark, Gilbert, Arizona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located within the walled city of Riquewihr - the location puts you within a short walk of the entire city. The owners and staff were all very friendly, attentive and very welcoming. The food was outstanding!!! This hotel and restaurant offers exceptional value! I would highly recommend this for anyone looking for an authentic experience staying in a medieval city.
Stayed 2 nights in Mar 2019
Response from JS on Mar 26, 2019
Dear Guest, We thank you for your nice comment, and we're very happy to know that you enjoyed your stay so much ! We hope to welcome you soon again, Kind regards

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get hotel and location
The hotel and staff were great. They made the stay very comfortable.
Stayed 4 nights in Feb 2019
Response from JS on Feb 10, 2019
Dear Jacob, Thank you for your feedback. We are happy that you enjoyed your stay in our hotel. Kind regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riquewhir Gem
This lovely place is spread over two or three beautifully refurbished old buildings in the centre of this pretty village. Everything about our stay was great. Food, honesty bar and comfortable beds. It's a winner.
Stayed 2 nights in Dec 2018
Response from JS on Feb 10, 2019
Dear David, Thank you for your comment. Our hotel is spread over 3 beautiful old houses from the XVIIth century. We have changed most of the beds in 2018, and more will follow. We're also happy that you enjoyed our honesty bar, a new service for our guests. Best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel St. Nicholas is right in the heart of old town Riquewihr. Alsace is amazing and this hotel and restaurant fit perfectly. The staff is helpful and polite and the entire place is charming!
Stayed 1 night in Dec 2018
Response from JS on Feb 10, 2019
Dear guest, Thank you for your feedback. Riquewihr is a gem in the middle of the Alsace Wine Road, and we're pleased to know that you enjoyed it, along with our hotel and restaurant "Le Manala" Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Jeremy, Arlington, VA

Decent Room in a Beautiful Village!
The hotel is located at the top of the village, so make sure you are dropped off on that end or else you'll have quite the climb through the cobblestone streets. Check-in was easy, though the stairs are a little thin, so be careful as you climb them with your luggage. The room was a little small, but no issues at all. The lack of air conditioning was a little tough, but they kindly leave a fan that you can plug into the wall outlet. There is also no Wi-Fi in the rooms - you must come downstairs to the lounge area to use it. The proprietor speaks perfect English and we had no problem communicating.
Stayed 1 night in Aug 2018

10/10 Excellent

tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel tipico,molto carino,personale gentile e disponibile. Difronte all' hotel si trova un piccolo ristorante Comodissimo e caratteristico.
Stayed 1 night in Jan 2024

8/10 Good

Angelina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo,personal muy amable.Las habitaciones el suelo hace mucho ruido y el radiador igual por la noche con un goteo continuo.El hotel en general muy céntrico,acogedor y bonito
Stayed 2 nights in Dec 2023

8/10 Good

Patrice

Stayed 1 night in Dec 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Calle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyligen renoverat och fräscht
Stayed 1 night in Oct 2023

10/10 Excellent

Ines

Stayed 1 night in Aug 2023

10/10 Excellent

Jyrki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great location
A hotel in a medieval building with a great location inside the old town.
Stayed 1 night in Aug 2023