Exterior

Reviews of Wequassett Resort and Golf Club

5 out of 5
Wequassett Resort and Golf Club
2173 Route 28, Harwich, MA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 140 out of 182 reviews" "
Rating 8 - Good. 26 out of 182 reviews" "
Rating 6 - Okay. 11 out of 182 reviews" "
Rating 4 - Poor. 3 out of 182 reviews" "
Rating 2 - Terrible. 2 out of 182 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jaqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 2 nights in Mar 2024
Response from jcwillis on Apr 16, 2024
Dear Jacqueline,Thank you for your five-star review.Sincerely,Josette C. WillisDirector of Operations

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the resort
Great location, fantastic rooms, restaurant was great as well. Would definitely stay there again!
Stayed 2 nights in Oct 2023

6/10 Okay

Leo

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
building poorly constructed. I could hear the people upstairs talking and showering as if they were in the same room. Unfortunately this occurred at five thirty in the morning.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Joanna

Travelled with group
Liked: Amenities
Good parts: Dining room and verandah were lovely and great views of the water. Not so good: As other reviewers indicated, room was tired and my cottage didn’t include any outdoor space. For that cost I would expect a nicer space.
Stayed 1 night in Aug 2023

10/10 Excellent

Mariam

Travelled with family
Liked: Amenities
Beautiful resort and wonderful service
Stayed 4 nights in Aug 2023

10/10 Excellent

Peter, Hinsdale

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here. I had never been to Cap Cod, so I researched places to stay, and the 'Wequassett Resort' kept coming up. I read the reviews from guests, and everything was positive, so I booked our stay there. Wow, very nice! It's beautiful, clean and the employees are well dressed, professional and very nice! We will definitely stay here again!
Stayed 2 nights in Aug 2023
Response from jcwillis on Aug 7, 2023
Dear Peter,We are so happy your online research led your family to Wequassett! Thank you for sharing your five-star review and we hope to welcome you back soon.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful time! True 5 star service!
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. Upgraded to view room and worth it. Lovely grounds and pools. Pricey but delicious restaurants.Just wish landscapers didn't start noisy weed removal machines at 8 am.
Stayed 2 nights in May 2023
Response from jcwillis on May 23, 2023
Dear Andrea,Thank you for your review and I’m delighted you loved your stay at Wequassett. Please know the noise issue has been addressed. We hope to welcome you back soon!Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with a staff that is second to none.
Stayed 3 nights in Feb 2023
Response from Josette C. Willis on Feb 14, 2023
Dear Norman,Many thanks for your 5-star rating! We strive for exceptional service and are so pleased that is what you experienced during your stay. We look forward to your next visit.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little Gem
Exceptional, a perfect weekend getaway resort. The staff are professional and friendly and attentive to your needs. Looking forward to returning.
Stayed 1 night in Nov 2022
Response from jcwillis on Nov 30, 2022
Dear Antony,Thank you for your glowing review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again next year.Best regards,Josette C. WillisDirector of Operations

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Golf Getaway
Outstanding attentive staff. We played golf at Cape Cod National and it did not disappoint.
Stayed 3 nights in Oct 2022
Response from Josette C. Willis on Oct 18, 2022
Dear Andrew,Thank you for complementing our staff and I am happy to hear you enjoyed the course at Cape Cod National. We hope to welcome you back soon! Best regards,Josette C WillisDirector of Operations

10/10 Excellent

Kelly

Stayed 1 night in Aug 2022
Response from Josette C. Willis on Aug 23, 2022
Dear Kelly,Thank you for your five-star review of Wequassett Resort and Golf Club. We hope to welcome you back soon.Sincerely,Josette C. WillisDirector of Operations

8/10 Good

Neiby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this resort, the service was outstanding and the landscape breathtaking! However, the noise coming for the room upstairs did not let us sleep, you could literally hear even the footsteps! Also, the parking situation was horrible! They constantly have events at this resort and they don't have a parking area for these events, so the people coming for these events or just to dine at the restaurants take the parking spots of the guess staying at the hotel, therefore, instead of finding a parking spot infant of your room you have to go around and around the property trying to find parking and park very far away. This was extremely inconvenient for us with a young child.
Stayed 4 nights in Jul 2022
Response from Josette C. Willis on Aug 17, 2022
Dear Nelby, Thank you for your balanced feedback and I will certainly share your comments with the team. I am glad you enjoyed your visit and that you received outstanding service during your stay. Best wishes for a pleasant remainder of the summer. Sincerely, Josette C. Willis Director of Operations

10/10 Excellent

Kim

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay
Stayed 1 night in Jul 2022
Response from Josette C. Willis on Aug 5, 2022
Dear Kim, I am delighted you and your family had an incredibly stay at Wequassett Resort and Golf Club. Thank you for taking the time to post a review and I hope you return to the resort for another memorable experience. Sincerely, Josette C. Willis Director of Operations

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Pranay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to relax and recharge. We visited off season (early April) and resort was still getting ready for peak summer. We enjoyed the facility and staff was really great. Superb place to stay. Now we need to visit this place in summers or fall.
Stayed 5 nights in Apr 2022
Response from jcwillis on Apr 25, 2022
Dear Pranay. Thank you for your review. We are pleased that you had an enjoyable and relaxing stay, and thrilled that you plan to return. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the resort, but especially the staff. I want to send shout out's directly to Norman and Farouk, both of who were absolutely stellar.
Stayed 1 night in Apr 2022
Response from jcwillis on Apr 14, 2022
Dear Randall, Thank you for your review. We are delighted that you enjoyed your stay, and that Norman and Farouk made such a positive impression on you. Our sincere appreciation for sharing your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful, breathtaking and relaxing. Thank you so much!
Stayed 2 nights in Oct 2021
Response from jcwillis on Nov 22, 2021
Dear Mary Ann, Thank you for your review. We are delighted that you had an enjoyable experience, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property exquisitely maintained.
Stayed 2 nights in Oct 2021
Response from jcwillis on Oct 18, 2021
Dear Lawrence, Thank you for your five-star review, and for your compliments regarding the resort's beautiful grounds. We appreciate you sharing your thoughts on Expedia and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the layout beautiful landscaping views beautiful great staff
Stayed 1 night in Oct 2021
Response from jcwillis on Oct 18, 2021
Dear Mary, Thank you for your compliments regarding the resort's grounds and team. It's a pleasure to hear you enjoyed your experience and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the property was fantastic! From the restaurants to the pool, housekeeping, etc.. they are top notch. Food at 28 Atlantic & the pool cafe were also outstanding. Rooms were good, not great, but overall it's the best property on the Cape.
Stayed 4 nights in Jul 2021
Response from jcwillis on Jul 30, 2021
Dear Traveler, Thank you for your review. We are delighted that you enjoyed the resort and that the food and service were outstanding. Our sincere appreciation for sharing your experience on Expedia, and we hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place. J
Stayed 1 night in May 2021
Response from jcwillis on May 25, 2021
Dear Traveler, Thank you for your review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from jcwillis on May 25, 2021
Dear Antony, Thank you for your outstanding review. We are delighted that you enjoyed your time at the resort and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from jcwillis on May 25, 2021
Dear Traveler, Thank you for your five-star review. We are pleased that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C. Willis Director of Quality Assurance

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing time. Beautiful resort.
Stayed 1 night in Jul 2020
Response from jcwillis on Mar 8, 2021
Thank you for your wonderful review. It is a pleasure to learn that you enjoyed your time at the resort, and we look forward to welcoming you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful resort. I look forward to returning next summer
Stayed 2 nights in Oct 2020
Response from jcwillis on Oct 26, 2020
Dear Kathleen, Thank you for your review. We are pleased you enjoyed your stay and look forward to your return next summer. Best regards, Josette C Willis Director of Quality Assurance

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ea Wequassett
Enjoyed the gardens and the different varieties of plants , trees and flowers. Beach was great and easily accessible. Service was very good and the workers seemed to be happy with their job. Bathtub needs updating. Concierge was very helpful and responsive Restaurant food ( the bar and grill ) was average and not great value .
Stayed 2 nights in Sep 2020
Response from jcwillis on Sep 29, 2020
Dear Amin, Thank you for your review, and we are delighted that overall you enjoyed your time at the resort. We appreciate you sharing both your positive feedback along with suggestions for improvement. It was a pleasure to be of service and we hope to welcome you back again in the future. Sincerely, Josette C Willis Director of Quality Assurance

8/10 Good

saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very e pensive but I guess that is the going price for most hotels there. Great restaurant
Stayed 2 nights in Sep 2020
Response from jcwillis on Sep 16, 2020
Dear Saeed, Thank you for your feedback regarding your stay. It is a pleasure to hear you enjoyed your dining experience, and we hope to welcome you back again in the future. Best regards, Josette C Willis Director of Quality Assurance

6/10 Okay

Sarah, Boston

Travelled with group
Liked: Cleanliness, staff & service, amenities
Service was great. Pool was wonderful. However, the room was old. Bathroom was a bit moldy and floor was all cracked/broken. This was not a $750/night room.
Stayed 2 nights in Aug 2020
Response from jcwillis on Sep 7, 2020
Dear Sarah, Thank you for your review. We are pleased you enjoyed the resort's pool area, and that the team provided you with great service. It is regretful to hear that we fell short in regard to your room accommodations. I would welcome the opportunity to review your feedback and may be reached at the resort. Our sincere apologies that your stay did not fully meet your expectations. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort close to home. An excellent experience every time.
Stayed 3 nights in Sep 2020
Response from jcwillis on Sep 5, 2020
Thank you for your outstanding review. We are delighted that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette Willis Director of Quality Assurance

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a nice vacation
The property is lovely and secluded from the rest of the town, which is nice to have everything that you need within the enclave. Overall, we were looking for a destination within a few hour drive that would feel like an actual vacation. The property offered that, but we would likely not return. If you have children it seems to be great but if you are looking for a few days of down time - it is not this. The pool chairs are completely full by 10am, the pool is overrun by little kids (to the point where you can’t actually get in), and the service was clearly overworked and understaffed. Both restaurants were clearly lacking in quality ingredients due to COVID. We both had stomach aches after twenty-eight and would not recommend it to anyone. People were wearing masks, there was hand sanitizer everywhere, and social distancing was encouraged. Overall, it was a pleasant stay but I would recommend going elsewhere as the cost and quality don’t align.
Stayed 1 night in Aug 2020
Response from jcwillis on Aug 28, 2020
Dear Erin, Thank you for taking the time to share the objective commentary about your recent stay. I was indeed disappointed to learn of your experience and would like to extend my sincere apologies. Admittedly, we have been challenged this summer with demand for the pool and appropriate staffing levels. Rest assured that we are working very hard to overcome these shortcomings. Our menus at both restaurants were adapted this season to better accommodate the restrictions of the pandemic; however, we strive to offer the finest ingredients. I’d like the opportunity to discuss your experience personally to gain a little more insight. Your review will be shared with our team and we will do our utmost to rectify the issues described. I do hope that we will be able to regain your confidence in the future and will look forward to speaking with you. Sincerely, Josette Willis Director of Quality Assurance

4/10 Poor

Juan, New York

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2020
Response from jcwillis on Aug 11, 2020
Dear Juan, I am truly sorry that you were disappointed with your stay. We would welcome the opportunity to receive more details on the shortcomings you experienced so that we can properly address your concerns. Our sincere apologies. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
So nice
Stayed 4 nights in Jul 2020
Response from jcwillis on Jul 17, 2020
Dear Thomas, Thank you for your amazing review. We are pleased you enjoyed your time at the resort, and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from jcwillis on Jul 13, 2020
Dear Michael, Thank you for your excellent rating. We are delighted to hear that you enjoyed your stay and hope to welcome you back again soon. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Julianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from jcwillis on Jun 29, 2020
Dear Julianne, Thank you for your excellent rating, so pleased you enjoyed your time at the resort. Best regards, Josette C Willis Director of Quality Assurance

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort was amazing! Surprised my wife with a quick getaway for her birthday! Hands down, she said it was the best birthday of her life! Our bellmen Dave was the best, he’s one of the reasons we want to come back to this resort! Everything was absolutely perfect!
Stayed 1 night in Jun 2020
Response from jcwillis on Jun 29, 2020
Dear Quincy, Thank you for your thoughtful review. I am so pleased to hear your wife had such an enjoyable birthday celebration - thank you for selecting Wequassett for this special event. We appreciate your compliments regarding Dave, he is a true professional and always does his best to go above and beyond. Many thanks for sharing your experience and we hope to welcome you back soon. Best regards, Josette C Willis Director of Quality Assurance

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Do not stat in a lower level room. You will be able to hear everything up above. It was very loud. Beautiful place, but again very loud. There is no way the people at the propery dont know about this issue. You can hear walking, sneezing. Not conversations but conversations going on.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with gorgeous landscaping and views. Friendly and welcoming staff. Lovely rooms. Wish we could have stayed longer.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from jcwillis on Oct 9, 2019
Dear Robin, Thank you for your perfect 10 rating. We are pleased that you enjoyed your time at the resort and hope to welcome you back again in the near future. Sincerely, Josette C Willis Director of Quality Assurance

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was better than we expected. Beautiful grounds, nice rooms, and the service was first class
Stayed 2 nights in Sep 2019
Response from jcwillis on Sep 30, 2019
Dear Bob, Thank you for your review. We are pleased to hear you enjoyed your time at the resort and hope to welcome you back again soon. Sincerely, Josette C. Willis Director of Quality Assurance

2/10 Terrible

Mimi, New York NY

Business traveller
Disliked: Staff & service
Hotel staff (male) opened my door at 10:45pm at night without any notice. I got so scared and the frond desk told me that there was mis-communication with hotel staff. He was supposed to fix something at the another room! I asked the front desk for 1 hour late check out when I checked in. She approved. Next morning at 11am, male hotel staff knocked and asked me to leave. I had to explained all again to him I paid almost 600$ For 1 night No communication between staffs
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from jcwillis on Sep 11, 2019
Thank you for your excellent rating. We are delighted you enjoyed your time at the resort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from jcwillis on Sep 11, 2019
Thank you for your excellent rating, we are delighted you enjoyed your visit.

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from jcwillis on Sep 3, 2019
Thank you for your good rating. We appreciate you selecting Wequassett for your Cape Cod getaway.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from jcwillis on Sep 2, 2019
Thank you for your rating. We hope you enjoyed your time at the resort.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to take children. Pool was great, beach was nice, staff is super friendly and food was excellent. Didn’t see where to recycle the massive amount of plastic bottles produced though.
Stayed 5 nights in Aug 2019
Response from jcwillis on Aug 21, 2019
Thank you for your review, we are delighted that you enjoyed your time at the resort and hope to welcome you back again soon.