Ratings based on 449 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveller from Calgary AB
Very pleasant stay!Posted 13-Oct-2014
Pros: Comfortable rooms! The Pool! Especially how close it is to everything like shopping and the French Quarter.
Cons: Leaving replacement items. We had to ask for coffee, glasses ETC.
Location: Shopping! Casino! Downtown New Orleans! Great restaurants!
Enjoyed our stay very much. However cleaning staff needs to be more attentive to customer needs; leaving replacement items in particular such as Kleenex, coffee, more glasses etc.
by A verified traveller from Norwalk Ia
the hotel was nice but it wasn't close to anythingPosted 3-Oct-2014
the furniture was old the locks on the doors didn't work very well and the carpet needed to be replaced the only thing that was decent was the flat screen TV
for Business Travellersby A verified traveller
Posted 31-Jul-2014 on Hotels.com
for Business Travellersby Hannah from Kentucky
Posted 29-Jul-2014 on Hotels.com
The stay was great! The front desk girls were not so helpful but the lady manager was beyond amazing and so helpful. The location didn't look so great but it was totally safe and we never felt scared. The car was fine in their parking lot never bothered at all. Our room was great it didn't even smell remotely like smoke. We'd definitely stay there again.
Recommendedby A verified traveller
I particularly liked itPosted 25-Jul-2014 on Hotels.com
I only went there with two gfs bc we wanted to party and to us the hotel was good. We only paid 80$ for the night. The room was clean and the bathroom was fairly new. However the wifi sucks and none of us had internet. The taxi to go to french quater was 22$ flat so we paid for it. I had fun and it has a lil pool that we didnt enjoy but it looked fun. Nothing luxurious but to us was perfect
by A verified traveller from Texas
Please Don't Stay Here!!Posted 9-Jul-2014
We booked online for the essence festival. I will never stay their again. The hotel is not kept up. Trash and dirt was through the hallways and the next door neighbors smoked weed all night and day. The worse hotel/motel ever and it was extremely too high for what we got.
Posted 8-Jul-2014 on Hotels.com
for Couplesby A verified traveller
Posted 7-Jul-2014 on Hotels.com
by A verified traveller from Illinois
Would not recommend this hotel to my worst enemy.Posted 25-Jun-2014
Pros: Not a thing!
Cons: Renovating the whole hotel.
The room was so musty smelling when we opened the door. The electric outlets were coming out of the wall. The hair dryer did not work, and no iron or ironing board. The bathtub did not have a mat or a non-stick surface so it was slippery when taking a shower. Not easy to take a shower for my daughter who has special needs. We stayed for 3 nights, I should have only paid for 1 night and then checked out the others in town. When we got back to the room at night my key card would not let me in so I had to walk all the way around the hotel to get to the office. Once I got there and told the girl at the desk that my key wouldn't work she was just like oh sometimes that happens and fixed it. But then went on to say I could talk to the manager the next morning. For our final night there the same thing happened with key. So yet again I went around to the office and complained. There was a different girl there and she said they are older keys.....um not my problem, get new ones then. The people that they had at the front desk looked like they were high school kids and really didn't give a crap or not. Just said talk to the manager the next day. We are going back in February but there is no way in this world I would stay here. A real big dump of a hotel!
by A verified traveller
Very disappointedPosted 25-Jun-2014
I didn't have hot water when I got up to shower. Lamp cover broke and was just laying around. Stain chairs and linens. Sprinklers had towels stuff in them to fill the whole in the ceilings!