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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
2090 N Broad St, Meriden, CT

Reviews

7.2

Good

Rating 10 - Excellent. 90 out of 360 reviews" "
Rating 8 - Good. 117 out of 360 reviews" "
Rating 6 - Okay. 79 out of 360 reviews" "
Rating 4 - Poor. 40 out of 360 reviews" "
Rating 2 - Terrible. 34 out of 360 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was broken. No towels
Stayed 3 nights in Sep 2021

4/10 Poor

richard

Travelled with family
Disliked: Cleanliness
The girl checking us in took a long time, we were the only people checking in at the time. She told us room 316 and after we lugged our bags up stairs and found the key did not fit, she came up to tell us she meant room 216. The person in the room next to us had tv playing so loud we were not able to watch our tv. Put ear plugs in and went to bed but still could hear tv from room next door. Told girl at desk but noise did not decrease.
Stayed 3 nights in Sep 2021

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Spacious room with nice bathroom. Desk clerks could be friendlier.
Stayed 1 night in Aug 2021

2/10 Terrible

Natalia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet was rocky and you couldn’t wash your hands there was no water and the tv was dark and you couldn’t lower the volume on the tv and we couldn’t put our clothes in the drawers because they couldn’t open and the bed spreads was stained with spots, I never been in a hotel and experience something like this I am still waiting for my refund
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2021

8/10 Good

KALIDJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

4/10 Poor

Quang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hall to the rooms in the third floor was very dirty, full of cigaret smell, and stuffy. I could not imagine that they let the hall filled with the smell like that. Management is clearly an issue. No one was around. It felt cheap walking up to the room. Clearly they did not take good care of the facility although the building is not old. The receptionists looked tired and bored. I’m not going back to this place.
Stayed 1 night in Jul 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was okay. No free breakfast
Stayed 1 night in Jul 2021

4/10 Poor

Soliman I

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prison would have been better
When i arrived at "quality inn and Suites " i went up to my room, which was supposed to be a non smoking room. From the second i got off the elevator, the entire hallway smelled of cigarette smoke. The room smelled so much off smoke that it was burning my eyes. When i complained to the front desk about it, they explained there were no available rooms and that i needed to deal with it. They did try to spray the room with some sort of air freshener, but that did nothing. The next morning i complained again and asked for a new room, as well as a discount. I was told they dont give discounts, and if i didnt like it i could leave. I was also told it was my fault, because i was the one who booked this hotel so the blame for the crappy service was on me, not them. I have never had such unwelcoming service in my life. These types of people should be in the prison industry, and not the hospitality industry. Although, maybe prison would have had better accommodations. NEVER STAY AT THIS HOTEL
Stayed 2 nights in Jul 2021

10/10 Excellent

Marcel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Our stay was pleasant but the air conditioner in the sitting area of our suite was not working and there was no hot water in the morning. It was "restarted" and we did get hot water about a half hour later. Good thing we weren't in a hurry.
Stayed 2 nights in Jul 2021

6/10 Okay

SCOTT

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
my review
Both ice dispencers broken ,cable boxes had to be unpluged and pluged in
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was nice and quiet
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place good location
Stayed 2 nights in Jun 2021

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Good choice for an overnight. It could use an update.
Stayed 1 night in May 2021

2/10 Terrible

Ron

needs updating
fair room not worth the price broken lamps ,missing bulbs .i had to call desk to turn hot water on!!!
Stayed 5 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place was disgusting and the owner hit on me. Extremely unpleasant feeling. The air conditioning was broken and there was no hot water. I want a refund
Stayed 1 night in May 2021

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
There was no shower curtain. Dine if the rooms the door locks don’t work.
Stayed 1 night in May 2021

2/10 Terrible

Michael

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in May 2021

2/10 Terrible

Henry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

David

Stayed 1 night in May 2021

6/10 Okay

Verified traveller

It was fine, nothing special
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It was overall clean . The staff at the desk were rude and very nosey and implied my stay was just a booty call rather than an overnight stay
Stayed 1 night in Sep 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value
large room, very comfortable bed, a fabulous value
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not clean, it had bugs in the bathroom, the key card pocket the room key comes in looked like it had been reused over and over.
Stayed 1 night in Aug 2020

8/10 Good

Joe, Meriden

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It’s a place to stay. Clean but needs updating. Beds are a little uncomfortable
Stayed 1 night in Aug 2020

2/10 Terrible

Expedia Relocation

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont Stay here
Horrible
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing! The gentlemen at the front desk was great.
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Buyer Beware!!!
No room for parking a truck and trailer (non-semi). The rooms looked as if I were back in the 1980’s and the bed was so old that you could feel the springs while sitting/laying down. I will not be back to this location in the future.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

A decent place to sleep, not the most clean but not a totally disgusting place.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relaxing atmosphere. Friendly staff. Comfortable rooms
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a neighbor that complained about us three times but refused to change rooms so we were not Comfortable relaxing in our room. We came to have a good time not to be threatened with police.
Stayed 1 night in Jun 2020

10/10 Excellent

Alicia, Berlin, CT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. The beds were comfortable and I got what I asked for.
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Unprofessional & unpleasant front desk agent, room had very outdated furniture, wall paper and torn curtains/drapes, stains on bedding and shower walls, had to unplug loud refrigerator in order to sleep.
Stayed 1 night in Oct 2019

8/10 Good

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a clean fresh smell in the lobby and hallway so I knew the room would be the same and it was. Very spacious room but would have appreciated maybe a dinette set or accent chairs. Beds were very comfortable. It was weird that the door and bathroom door both seemed crooked and stuck when opening and closing.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Wil, Schenectady

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't been here in over 5 years but was pleased to see the hotel was clean, updated & that the friendly service I remember was still there. Great place for the price.
Stayed 1 night in Aug 2019

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a suite our couch was pulled out halfway, mattress was moldy and no bedding for the
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing there is great except they do not have enough parking.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No pool and kinda vacant .......it had a wierd smell ....and nothing in that area .....
Stayed 1 night in Aug 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad, you won't get disappointed
Stayed 2 nights in Aug 2019