Reception

Reviews of Hampton Inn Harrisburg-East (Hershey Area)

2.5 out of 5
Hampton Inn Harrisburg-East (Hershey Area)
4230 Union Deposit Road, Harrisburg, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 682 out of 1006 reviews" "
Rating 8 - Good. 251 out of 1006 reviews" "
Rating 6 - Okay. 47 out of 1006 reviews" "
Rating 4 - Poor. 15 out of 1006 reviews" "
Rating 2 - Terrible. 11 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JaQuia

Travelled with family
Liked: Cleanliness, amenities
Very clean and the breakfast was good
Stayed 1 night in Mar 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly also great breakfast 😋 i would stay again and share my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and clean. The room is nice and spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Shelly on Mar 20, 2024
Thanks for staying with us!

10/10 Excellent

Yaniset

Travelled with family and small children
Liked: Amenities
Great and happy staff.
Stayed 2 nights in Mar 2024
Response from Sales Staff on Mar 12, 2024
Terrific!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sales Staff on Mar 12, 2024
Love it! Thank you

10/10 Excellent

MARIBETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shelly G on Mar 3, 2024
Thank you for choosing us!

6/10 Okay

Katie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Shelly G on Feb 28, 2024
Thank you for staying with us!

8/10 Good

Ademayowa

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 4 nights in Feb 2024
Response from Shelly G on Feb 28, 2024
Thanks for the score!

10/10 Excellent

Marian, McAlisterville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shelly G on Feb 28, 2024
Thank you!

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this Hampton frequently and always have a pleasant stay
Stayed 1 night in Feb 2024
Response from Shelly G on Feb 28, 2024
Thanks for always staying with us!

8/10 Good

Freda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shawna was very nice and helpful
Stayed 2 nights in Feb 2024
Response from Shelly G on Feb 28, 2024
We will certainly let Shawna know!

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and very welcoming
Stayed 1 night in Feb 2024
Response from Shelly G on Feb 28, 2024
LOVE to hear this!

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Great American Outdoor Show. Nice Hotel.
Stayed 2 nights in Feb 2024
Response from Shelly G on Feb 28, 2024
Thanks for staying with us. Can't wait to have you next year!

10/10 Excellent

Margaret, Oneida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was outstanding and clean. Rooms were beautiful and comfortable. Front desk staff was extremely nice and helpful.
Stayed 2 nights in Feb 2024
Response from Shelly G on Feb 28, 2024
Thank you for the kind words!

10/10 Excellent

wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room. I travel a lot and this was one of the best
Stayed 1 night in Feb 2024
Response from Shelly G on Feb 28, 2024
Thank you for staying with us!

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a pleasant stay. Clean rooms, friendly staff
Stayed 1 night in Jan 2024
Response from Shelly G on Feb 28, 2024
The pleasure is ours. Thank you, Allan.

8/10 Good

Gloria

Stayed 2 nights in Jan 2024
Response from Shelly on Mar 20, 2024
Thank you!

10/10 Excellent

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shelly G on Feb 28, 2024
Thanks!

10/10 Excellent

Kristen, Morrisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable
Stayed 1 night in Jan 2024
Response from Shelly G on Feb 28, 2024
Thanks!

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby area, good breakfast.
Stayed 1 night in Jan 2024
Response from Shelly G on Feb 28, 2024
We appreciate you!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shelly G on Feb 28, 2024
Thanks for staying with us!

10/10 Excellent

Thomas, Merrimack

Stayed 1 night in Jan 2024
Response from Shelly G on Feb 28, 2024
Thank you!

10/10 Excellent

Rishi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was comfortable and accessible, Shawna at the front desk made our stay even better with her bubbly personality. The rooms were quite spacious , the continental breakfast was great but there are limited vegetarian and vegan options.
Stayed 1 night in Dec 2023
Response from Shelly G on Feb 28, 2024
We appreciate the feedback. We will pass the message to Hilton Corporate!

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one manning the front desk when I arrived. After 5 minutes I called out hello? The guy wasn't the friendliest but oh well....Very clean, modern and new hotel. Checked in while dark seems like a good area.
Stayed 1 night in Jan 2024
Response from Shelly G on Feb 28, 2024
So sorry for that encounter! We will address it with all appropriate parties.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
We brought our golden retriever and it was nice that he was welcomed there. Nice place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
The hotel was very good and amazing. It is very clean, and the service was very good. Only one suggestion, bathroom should have a permanent door instead of sliding door which is very uncomfortable.
Stayed 1 night in Dec 2023
Response from Shelly G on Feb 28, 2024
We appreciate your feedback.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!!
Great from start to finish! Clean, friendly, and the bed was soft!
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John, Springfield

Stayed 1 night in Dec 2023
Response from Shelly G on Feb 28, 2024
Thank you!

10/10 Excellent

Julie, Hendersonville

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, quiet room was so welcome after a long day of traveling. Welcoming staff and clean facilities. Thank you!
Stayed 1 night in Dec 2023

10/10 Excellent

Ailson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Som Raj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Experience here was very pleasant
Stayed 2 nights in Dec 2023

10/10 Excellent

Tim, bethlehem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beyond clean! And breakfast was amazing! So many options and attendant was super efficient and friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean, fully featured and well staffed. Every interaction we had was extremely pleasant, the breakfast was great, and it felt very safe.
Stayed 2 nights in Dec 2023

10/10 Excellent

daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, quality, complimentary breakfast was included.
Stayed 1 night in Dec 2023

8/10 Good

Josette

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay right off the interstate
This is a very cute property. I think what makes it special are the little touches from the staff. I was there early Dec and they had creative and cozy Christmas decorations everywhere. Front desk, breakfast, and housekeeping staff were more than hospitable and friendly with every guest. It’s also very clean, rooms are well appointed, convenient to the interstate but also quiet and cozy. Definitely recommend.
Stayed 1 night in Dec 2023

4/10 Poor

Stephanie

Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
Wonderful staff
Stayed 1 night in Dec 2023
Response from Shelly G on Dec 8, 2023
Thank you for complimenting our staff. I see here that you scored us 2 out of 5. Feel free to contact us at the hotel to let us know how we could improve ourselves. Thank you!

10/10 Excellent

Victoria, TROY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here...friendly staff, very clean, great amenities and location. Would highly recommend this hotel.
Stayed 1 night in Dec 2023
Response from Shelly G on Dec 5, 2023
Thank you!

10/10 Excellent

Michele

Travelled with family
Liked: Amenities
Friendly staff and efficient staff. Hotel cleanliness was to a high standard.
Stayed 2 nights in Dec 2023
Response from Shelly G on Dec 5, 2023
Thank you!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Easy checkin, staff was friendly, it was comfortable and safe.
Stayed 1 night in Nov 2023
Response from Shelly G on Dec 5, 2023
Thank you!

2/10 Terrible

Kayla

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Shelly G on Dec 5, 2023
I'm so sorry you're stay was a 2 out of 10. I do not see the reason why your stay wasn't great, but I apologize we didn't meet your expectations.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very beautifully renovated
Stayed 1 night in Dec 2023
Response from Shelly G on Dec 5, 2023
Thank you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Shelly G on Dec 5, 2023
Thank you!