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Reviews of Motel 6 Carlisle, PA - Cumberland Valley

2 out of 5
Motel 6 Carlisle, PA - Cumberland Valley
1460 Harrisburg Pike, Carlisle, PA

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 292 reviews" "
Rating 8 - Good. 95 out of 292 reviews" "
Rating 6 - Okay. 41 out of 292 reviews" "
Rating 4 - Poor. 22 out of 292 reviews" "
Rating 2 - Terrible. 33 out of 292 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Over all pleasant stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Ricky

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
great location for the car show
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Good value for a clean and relatively quiet place to sleep
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 12, 2024
Hey John, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice & upgraded
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 1, 2024
Hi Sharon, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

10/10 Excellent

Jo-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady at check in was very pleasant and helpful. Our room was clean and tidy and well stocked. The bag of microwave popcorn and the bottles of water were such a nice touch. We had to leave very early so we didn't get experience the breakfast but I have a feeling that it would have been very nice. This is the first place we have ever stayed where pets are truly welcome (and at no charge). We will definitely be back on our next trip thru Pennsylvania. Thank you so much.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 19, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Emily

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Staff was welcoming and friendly. The bedroom was nicely renovated, the bathroom was not. It looked clean but was deteriorating. The heat/AC unit was so loud I had to turn it off so that I could sleep. There was a very strong air freshener plug-in that I had to unplug, but the smell still clung to my hair and clothes. Complementary bottles of water was a nice touch. Pillows are lumpy. Overall it was the cheapest place I could find without a pet fee. If you are not high maintenance, it's fine.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 3, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place I stayed on both ends of my trip!! They did a great job renovating the place-it is very clean comfortable. Like parking right out front of room, felt very safe. It is a little loud from turnpike traffic if you are sensitive to sound but that cant be avoided. Right of main road. Staff has coffee and treats in lobby which was very welcome. Easy check in/out. Will always stay here when im in the area!!
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 3, 2024
Hi Carla, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Clean, modern. Good breakfast station
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Carla

Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Stayed 1 night in Nov 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service
VERY convenient off of I81. Staff was friendly. Room was very clean. Kudos to Cheryl and housekeeping for retrieving and storing a belonging we left behind that we picked up on our way back through!!
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a great price.
This may have been one of the finest hotel experiences I've had in all my 60+ years! Everything in the room worked, the staff was friendly, and several little things were included to make the guest more comfortable. If I ever travel through this area again, stopping here will be a given.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 7, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Gary

Stayed 1 night in Oct 2023

10/10 Excellent

Strategic

Liked: Cleanliness, staff & service, property conditions & facilities
Good averall
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Strategic,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property and staff courtesy
Stayed 2 nights in Sep 2023
Response from Nancy Y. on Oct 27, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Doreen

Liked: Staff & service, property conditions & facilities, room comfort
Very clean. Staff extremely friendly. No pet deposit required.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 27, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good clean convenient location at a good price.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 27, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Timothy

Stayed 1 night in Oct 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Motel
Room was very clean and very comfortable!!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Julie,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly and People friendly
I give 5 stars for the value for services and room quality. Very helpful and friendly worker at the desk upon arrival. Room is spacious clean and there are some really nice amenities at this motel. It is especially dog friendly which is important to us. Clean, quiet and comfortable, just what we needed for our one night stay on a roadtrip.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 27, 2023
Hi Robert,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and lots of parking for semi trucks
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 19, 2023
Hi Sergio,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice staff, parking area very well lighted at night and quiet.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Sep 7, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

scott

Stayed 3 nights in Aug 2023

10/10 Excellent

Leon, Rew.

Stayed 1 night in Aug 2023

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Michelle

Carlisle truck national
Needed a place to stay while I entered into the truck national truck show. It was great for what I needed it for and I took my little dogs to.
Stayed 2 nights in Aug 2023
Response from Nancy Y. on Aug 18, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean & staff was friendly.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Aug 9, 2023
Hi Glenn,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Barbara, Herington

Liked: Cleanliness, staff & service, property conditions & facilities
They had flowers at the property. A grab and go breakfast. Friendly employees. A large parking lot for your truck and trailer.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on Jul 28, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J. #Team6

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2023

6/10 Okay

James

Business traveller
Liked: Staff & service
Staff was nice. The rooms are a little small although recently updated. The rooms open up to a patio area which is nice to hang out. Although the rooms are no smoking, the entire area smells like smoke including the rooms. It is a smokers paradise with ash trays just outside the rooms and smoke comes through the AC units into the rooms.
Stayed 9 nights in May 2023
Response from Brand Experience Team on Jun 21, 2023
Hi James, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom was not nice ceiling and door was all scratched up. air did not work well
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Jeffrey,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Everything was fine except the sink drain was very slow. The lights could also be a bit softer. I felt like I was in a hospital.
Stayed 2 nights in May 2023
Response from Brand Experience Team on Jun 1, 2023
Hi Brian, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was clean and convenient. It looks as though it has been completely upgraded since my stay there a few years ago. Good value when I am attending events at the Carlisle Fairgrounds.
Stayed 2 nights in May 2023
Response from Nancy Y. on May 24, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Erik

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and good size.
Lady at desk is very friendly. Easy off I 81.
Stayed 1 night in May 2023

10/10 Excellent

Chet

Stayed 1 night in Apr 2023

10/10 Excellent

Adam

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best i ever seen. For the price u cant beat it!
Stayed 7 nights in Apr 2023
Response from Nancy Y. on May 5, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff
Front desk staff was so friendly. Everyone that I spoke to was happy and knowledgeable. Room was clean and updated. Nice little perks, like candy, popcorn and water in your room. Even a hand written note thanking us for staying. We will definitely book this motel again when we visit Carlisle.
Stayed 2 nights in Apr 2023
Response from Nancy Y. on May 5, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet stay!
Clean room, nice welcome message and sweets!
Stayed 2 nights in Apr 2023
Response from Nancy Y. on May 5, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Ricky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on easy off to the highway
Stayed 2 nights in Apr 2023
Response from Nancy Y. on May 5, 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

David

Liked: Cleanliness, staff & service
Room lacked tissues, pen, coffee. Desk chair had been repaired but still broken. Room was clean and reasonably priced.
Stayed 2 nights in Apr 2023

8/10 Good

Brian

Stayed 1 night in Apr 2023

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Leon, Rew.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Dirty, loud, strong smell of marijuana
I stayed here again because my first time was a good experience; however, I will not stay again after this. I was placed in a room that appeared dirty and not well-maintained. The towels were dingy and dirty, the shower was dirty (gross). I was also placed near others who were loud and closing doors loudly all night; I couldn't sleep at all (which was the purpose of my stay) and there was a nauseating smell of marijuana through the ventilation system the entire time.
Stayed 1 night in Apr 2023
Response from Nancy Y. on Apr 13, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6