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Reviews of Rising Dragon Legend Hotel

3 out of 5
Rising Dragon Legend Hotel
55 Hang Be St., Hoan Kiem Dist., Hanoi

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 124 reviews" "
Rating 8 - Good. 64 out of 124 reviews" "
Rating 6 - Okay. 24 out of 124 reviews" "
Rating 4 - Poor. 3 out of 124 reviews" "
Rating 2 - Terrible. 3 out of 124 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

benjamin

Stayed 6 nights in May 2023
Response from Rising Dragon Legend hotel - 55 Hang Be street on Jun 25, 2023
Dear Mr Bẹnjamin,Thank you sọ much for taking your time to write feedback about our hotel.We hope, you enjoyed your trip and our hotel so much in Vietnam.All the best to you.Best regardsDragon team

8/10 Good

SEAN

Travelled with group
Liked: Cleanliness, room comfort
Seems you don’t always get what you pay for.
No breakfast as advertised & not a care was given. Just told, no breakfast. Allowed an early check in. Place is old & weathered. Hard beds. Was cheap, like dirt cheap, but have better options in the same location.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
this hotel has a very good staffs. the location is near hoankiem lake and very easy to walk to major tourist destinations.
Stayed 3 nights in Dec 2019
Response from David on Jan 9, 2020
Dear valued Guests, Thank you so much for staying with us, we hope you had a wonderful trip in Ha Noi and appreciate your review on Expedia site. We hope, Rising Dragon Legend hotel will be the first choice for your staying again. Best regards Dragon team

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Overbooking
This was a last minute booking on the bus ride back from Sapa, but when I arrived around 9pm, the manager told me there was no room available for me. Now that I know this happens fairly often in Vietnam when one books the last remaining room, I should have called the customer support to help me cancel the reservation without penalty. He first tried to relocate me to another hotel in partnership which was 2km away from this one. When I refused, I was taken to a cheaper hotel nearby for the first night, then returned for the next day. I appreciate the staff guiding me through the check in at the other hotel and picking up the luggage, but I do feel it would have been better if the manager simply cancelled the booking promptly. There was no balcony in the room as shown in the photos.
Stayed 2 nights in Mar 2019

6/10 Okay

Martin

Liked: Staff & service
Room unavailable.
A double booking meant my family room already paid for was unavailable. They offered an upgrade in another hotel but it was a long way from where we had chosen to stay. Helped us find another hotel which ended in disaster. Then assisted us later again. Very nice staff with good English.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Jamie

Very helpful staff, The location just nice with walking distance to old quarter tourist spot. Overall is good. Will recommend it to friend.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service
Great location perfect for me nice helpful staff, would recommend great for young back packers
Stayed 1 night in Feb 2018

8/10 Good

Luciana pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be happy to return
Very friendly and helpful reception and staff and an interesting location.
Stayed 1 night in Nov 2017

8/10 Good

Bruce, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value For Money
Stayed here for 9 consecutive nights and found the hotel to be great value for money. Great location, well appointed simple rooms, very good bathroom for the price, friendly staff (both front of desk and housekeeping) and very good value for money. By Vietnamese hotel standards the bed was quite comfortable and not overly firm and the pillows were excellent. I didn't book breakfast as there are so many venues close by offer a wide choice (street food through to Western dishes) as well as a number of great coffee houses run by young and enthusiastic locals. Overall a very enjoyable stay and I wouldn't hesitate to recommend this to anyone looking for a clean and value for money basic hotel.
Old Quarter
Old Quarter
Long Bien Bridge
Waiting for the train

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, breakfast was awesome, rooms were clean but tight and narrow.

8/10 Good

Michael Trinh, Singapore

Liked: Cleanliness, staff & service, room comfort
Convenient place for site seeing and all
I booked 2 days at the hotel. Staffs are friendly and helpful. Room is above average, if you book early about 1 month price is reasonable Old amenities are nearby at Old Quarter areas

10/10 Excellent

Donald, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"A diamond in the ruff!"
If you desire simple comfort at a price you can't refuse, this is the place to stay in Old Town, Hanoi! The front desk staff are very accommodating, especially "Strong" - the English translation of his Vietnamese name. They all speak and understand English to a high degree. This hotels' location is within walking distance of most sightseeing. If you desire a tour or certain activities the staff can arrange it too, at a reasonable price! I think you will enjoy your stay should you choose them Rising Dragon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, hotel room and facilities, etc.
Highly recommend! Excellent cleanliness and room facilities, great services! Convenient location....

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

DGNG, Melaka

Liked: Cleanliness, staff & service, room comfort
Artisan hotel is one of my choice hotel in Hanoi
This hotel has everything that a traveler needs - location, price and breakfast. It is very close to the lake and a walk away from the night market. The breakfast is really one of the best compare with so many hotels that I had stayed before in Hanoi.

6/10 Okay

Verified traveller

Nice hotel, good breakfast with juice,coffee,tea,
We like the location walking distance to most scenic area of attractions so we did saved a lots of times and money and we had a greatest time in HaNoi

8/10 Good

Gergely Butor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good price/value hotel with great location. Outstanding staff, friendly, helpful, professional and altogether a really nice attitude. Would recommend anyone for a budget stay. Thx for having us :)

8/10 Good

Rebecca, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Very friendly staff here, who all go out of their way to make sure you are being looked after. Would definitely go back! Perfect location, close to everything!

6/10 Okay

Henry C.

Liked: Staff & service
Disliked: Cleanliness
Dragon slayer
The hotel is close to many shops, places to eat and the lake. When we arrived, they cancelled one booking because they were booked for that night. The room seems okay until I spotted mildew on the ceiling. The staff was friendly.

10/10 Excellent

eddy phd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for traveler
greathotel for traveler and very near from hoan kiem lake, central city of hanoi

8/10 Good

Sandy, Byron Bay/Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, helpful staff, inexpensive, convenient
Staff were very helpful. Our stay was postponed due to sickness but no extra charges for delay (unlike some hotels). Rooms were tiny but very clean and hotel is walking distance to most attractions. Breakfast is plentiful and freshly cooked. Rooms were inexpensive. Staying for 3 nights and have booked in again after Halong Bay tour. I recommend this hotel for all travellers who are not into staying at 5 star resorts.

10/10 Excellent

Naveed, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, and staff is very nice. Concierge is helpful for booking tours

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kin Tsiang, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best all round hotel
The room was clean and comfortable. Good service. Great location so close to Hoang Kiem Lake and all amenities. Good complimentary breakfast.

6/10 Okay

madhavi, Singapore

Good for short stay
We just needed a one night stay after we got back from Halong Bay and we found one right across the street from where we were staying. It was convenient.

8/10 Good

ignas, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice small friendly hotel
hotel staff is so friendly, the location is excellent although little bit hard to find, breakfast is standard

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great option for tourists
The staff was extremely friendly and gave us great suggestions for local eats, a tailor and sights to see during our visit. Water, coffee and tea are available all day downstairs. This hotel is basic yet accommodating for tourists who don't plan to spend much time in the room as there is so much to explore in Hanoi.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overbooking possible ...
Had three separate reservations with Rising Dragon Legend Hotel at the end of December 2014. The first one (one night) worked fine. For the next (one night), we were moved to two separate rooms instead of a family room. For the third one (two nights), we were moved next door to the Rising Dragon hotel, since the Legend hotel was full, they were overbooked. The Rising Dragon was not quite as nice as the Legend hotel. This was obviously disappointing. Maybe the fact that we had not booked our tours with them did not help. Generally, the Legend hotel is very good, however I would be reticent in booking with them again due to the non-respect of their reservations in our case !

8/10 Good

OliveManalo

Liked: Cleanliness, staff & service, room comfort
Very Satisfied!
We arrived very early morning (2am) and the staff who welcomed us were a little bit sleepy, the gate of the hotel was closed but they opened it right away. The hotel seemed to be a big house when we stepped in. No elevators and our room was on the 3rd floor so we were tired climbing up the stairs. Not such a good impression at first but when we entered the room, VERY SPACIOUS and VERY CLEAN. Considering how cheap we have to pay for 3 nights, we didn't expect it to be that big. In the morning, breakfast was ooh lala! It was really filling and all the staff are very nice and smiling and very helpful! They cleaned the room and left new toiletries everyday. On our last day, we have to check out early and they kept our luggages for the whole day so we can still go around shopping. No hidden fees and they dont charge much for the consumed drinks. They also have a good exchange rate and inexpensive tours to offer. Overall, it was a good experience and will highly recommend it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michelle, North Avoca, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quite hotel in the hustle and bustle of Hanoi
On arrival at Hanoi airport we were met by our driver, sent by the hotel on our request, to pick us up. Much easier than haggling with a taxi tout or trying to figure out when a bus might leave. Though the driver spoke next to no english, he got us to our destination safely. Upon check in we were shown to our room. Though the room had no view to speak of, the room itself was well presented and we felt safe and comfortable. Tracy in reception organised a trip out to Halong Bay for us as well as train tickets from Hanoi to Hue. She spoke very good English and was very accommodating with informing us of attractions around the city. Breakfast was included in our room rate and was most enjoyable. All staff were very helpful, they even packed us an early morning breakfast on our last morning as we had to leave early by train. Highly recommend this hotel. Central to all of the old quarter. Easy walking around town, just be mindful of the traffic.
Great first impressions

10/10 Excellent

Piyathida, Chiang Mai, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Clean Room, Staff very friendly
I travelled with my big family in Honoi and stayed there for 3 days. I booked 3 rooms for 7 people (father, father-in-law, sister, sitster-in-law, husband and daughter). I highly recommend to stay this hotel. It is all well located, very clean, comfortable, safe and organized with very helpful staff. There is an elevator. Wonderful location and easy visit in walking distance of Lake Hoan Kiem, Water Puppet Theater and Night Market. Tracy, Lucy and her staff very friendly. Good suggestion from staff for local restaurants, department store and shops. Tracy help us with all we needed for One Day Tour to Halong bay and Hoa Lu- Tam Coc trip. We had a very enjoyable and funny in these tours. The services and lunch are good. Thank you for your suggestion and give me the reasonable price tour to me. Staff helps me for advance booking Thang Long Water Puppet Theatre show and got the best seat for my family. We also enjoyed their breakfast, which freshly made. It was good and delicious. Since my return flight departing time early in the morning, staff prepared a take-away breakfast for my family. We had a very pleasant and enjoyable stay in this hotel. Nice experiences in Honoi Vietnam. No complain and If I have change to visit Honoi, I will come back to stay this hotel again. Thank you everyone and everything at Rising Dragon Legend Hotel and also thank you to all reception desk hostess.

10/10 Excellent

Michael, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was Good,Staff exellent,friendly
Stayed 2nights,Staff very good an hotel very clean with all you need,good breakfast

10/10 Excellent

Jacqui, Mackay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are excellent!
In preparing to book the holiday we sent a few emails and always received a quick and professional response from the staff. We are glad we booked the hotel-organised airport transfer. When we arrived we were able to book in an hour early (great as we had been in transit for 20 hours!!), the staff greeted us with a welcome drink and provided us some goods tips on what to see in Hanoi, where to eat, what to avoid and what tours they recommend. The staff are young, but are all so friendly with great english (including the door man and the cleaning team). The rooms were comfortable, clean and we had good hot water :) The day we checked out we were catching a train at 7:30 to Sapa, they allowed us to store our luggage all day at the hotel, then to use their shower to freshen up after a day of site-seeing before our train trip.

8/10 Good

Harryscrabble, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Had an excellent time at this hotel. There was a problem with the booking which meant I had to share a room with my travelling companion,I wasn't to happy about this as the hotel admitted it was their fault ,but it worked out ok for the following night.The hotel staff were excellent in their customer service and greeted everyone by their first name each time they saw you.Overall a nice clean hotel with terrific staff,especially Tracy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tracy is the funniest .... And so nice :)
Love Hanoi..... 3rd time in the country. It is what it is.

8/10 Good

catherine, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In old quarters
This hotel is right in the old quarters and easy walking to the lake and markets. The staff are very friendly and willing to please. A great stay and would recommend

10/10 Excellent

Scapegoat, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, shame no window in nthe room
Location, location, location. Service, service, service. Cannot fault anything other than our room didn't have a window

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Small rooms but clean and comfortable and in a great location.

8/10 Good

Max, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place
Lovely staff (super friendly), great breakfast, excellent location. The rooms are a bit small, but that's the same everywhere in Hanoi. Price of the room was great. Only downside is that the hot water was a bit unreliable while we were there which resulted in the odd lukewarm / cold shower. If they can fix the sporadic hot water I'd give them 5 stars all round.

10/10 Excellent

Sugor1, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
I loved the stay in Hanoi, partly because of the welcome I received at the hotel. There were absolutely no problems, and I find it hard to believe that any reasonable person would rate it poorly or even average. I requested the hotel to pick us up and drop us off to the airport, which was arranged by David through e-mail at a very reasonable price. He recommended some Halong Bay tours at my request, but I ended up going with some other agency. There was no pressure to go with him, and they also kept our extra luggage while we were out on this side trip for free. If I was ever to go back to Hanoi, you know where I will be staying.

6/10 Okay

Nick, Brisbane, Australia

Good location and affordable
This hotel was in a good location near the Hoan Kiem lake and in the Old Quarter. There were plenty of great eating places nearby and it wasn't far to the night market. The staff were all courteous and friendly. The breakfast was very reasonable and included both western and Vietnamese hot options pus fruit, toast, juice tea and coffee. I actually extended my stay for a few nights and they managed to fit me in despite being obviously very busy. The only issue I had was with building noise from next door which started everyday at 7.30 and went on til 6. And it was loud, I know it wasn't their fault but when I asked for a room change it wasn't possible. It sounded like it was coming through my walls it was so loud. Apart from that it was good service and good rooms, exactly what you expect from this kind of hotel in Hanoi.

8/10 Good

Brody, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap & Cheerful with a Great Location
I have stayed in this hotel twice and highly recommend it as a convenient, well priced hotel in the old quarter. The rooms are on the small side, but comfortable. The staff are excellent and will go out of their way to make sure their clients are looked after. This is one of the few hotels I have stayed in where the room actually looks the same as it does in the photos! I would stay here again for a night or two, as it has a really good location in Hanoi and was a pleasant place to stay.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Great location and friendly staff
Pros: great location minutes walk from Hoan Kiem lake in the old quarter of Ha Noi, staff were very friendly and quick to help out, rooms were clean and priced well for the amenities Cons: travel desk offered very standard tours at higher than normal prices, breakfast very limited

8/10 Good

mcmanila, Manila

Liked: Staff & service, property conditions & facilities, room comfort
Great location, great service
You're in the middle of the Old Quarter action when you step out of the hotel lobby. Less than 5min walk to the tourist info center, 1min walk to the shoe knock-offs and water puppet theater. Check-in process was quick: I was in my room in less than 5mins from the time I walked in the entrance until I was in my room. Buffet breakfast is basic (bread, fruits, noodle soup, eggs and pancakes) (same menu everyday) - enough to get me through the first 2 hours of the morning and have room for street food while walking around. All the staff I encountered were attentive, alert and pleasant. They also maintained a good balance between being friendly/chatty and letting you be. No one forgot anything or made a mistake about a request. I would only recommend for the cleaning to be improved: the tea cup I used in day 1 was not cleaned/replaced, and I stayed there for 4 days. Also, the part of the sink where it meets the wall was moldy - apart from that, the rest of the bathroom seemed clean. They also didn't change the sheets everybody - I'm ok with this (save water!), but some people may be put off by this.

8/10 Good

Dency, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service and location
Our family of 4 stayed in the Family Room for half a day after our return journey from Lao Cai. Despite arriving at 5.30am and disturbing their sleep, the hotel staff were very kind and friendly to serve us. We also felt very welcome by the cleanliness and size of the room, which comes with a king bed and a single bed (good for 3 to 4 people). The hotel location was very ideal, right in the Old Quarter, where you can get literally everything! Good shopping, eating and drinking all in one place. The hotel staff was also very helpful to arrange train station/airport transportation and give advice on directions. Will definitely stay in Rising Dragon Legend Hotel again!

8/10 Good

Jaii, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good loacation!!
Overall, this hotel was all right for the price. Hotel staffs were very helpful and kind. It was pretty clean too (I found some stains of tiny blood and others on sheets but I could see they were washed so didn't really mind and other than that it was very clean). And the matress was firm and I liked it. I was in 3 different rooms in this hotel and all rooms had same, however, many standard and delux rooms don't have windows so I felt like I was in the box or something. Its toiletries were below standard. And don't forget to turn on the switch for hot water. Breakfast included was simple with some bread, fruits and some from menu that you can order such as omelet, french toast, etc. (I bought 2 nights on boat in Ha Long Bay through the hotel. It was a very good price compared to the prices others paid for but 3 train tieckets I got from them were terrible. Overpaid for the mid-class. Could get the best ones with the money I paid. - hotel staff will take you to your cabin on the train though with taxi fare included)