Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Premium Room

Max Occupancy: 2 guests (up to 1 child)

Grand Premium Room

Max Occupancy: 2 guests (up to 1 child)

The Level Premium

Max Occupancy: 2 guests (up to 1 child)

The Level Suite

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre

Location

This family-friendly Hanoi hotel is located in the business district, within 1 mi (2 km) of Hoa Lo Prison Museum, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Temple of Literature and Ho Chi Minh Mausoleum are also within 2 mi (3 km).

Hotel Features

Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 306 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a seasonal outdoor pool, Melia Hanoi provides a health club and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 10835 square feet (1007 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a nightclub, and a sauna. Onsite self parking is complimentary.

Melia Hanoi has designated areas for smoking.

  • Free newspapers in lobby
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Limo or Town Car service available
  • Business center
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Total number of rooms - 306
  • Babysitting or childcare
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Laundry facilities
  • Coffee shop or café
  • Elevator/lift
  • Number of floors - 22
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Express check-in
  • Express check-out
  • Designated smoking areas
  • Airport transportation
  • Free WiFi
  • Tours/ticket assistance
  • Rooftop terrace
  • Luggage storage
  • Sauna
  • Outdoor pool
  • Shopping on site
  • Health club
  • Spa treatment room(s)
  • Meeting rooms 3
  • Nightclub
  • Porter/bellhop
  • Train station pickup (surcharge)
  • Conference space size (meters) - 1007
  • Year Built 1999
  • Number of restaurants - 2
  • Conference space size (feet) - 10835
  • Conference center
  • Snack bar/deli
  • Free self parking
  • Spa services on site
  • Spa tub
  • Children's pool
  • Outdoor seasonal pool
  • Television in lobby
  • Wedding services
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Family Friendly Amenities

  • Family Hotel
  • Outdoor pool
  • Children's pool
  • Free Wi-Fi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels
  • Free newspaper
  • Premium bedding
  • Hypo-allergenic bedding available
  • Room service (24 hours)
  • Air conditioning
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Coffee/tea maker
  • Free bottled water
  • Daily housekeeping
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Shower/tub combination
  • Deep soaking bathtub
  • Rainfall showerhead
  • Iron/ironing board
  • In-room safe
  • Desk
  • Cable TV service
  • Free WiFi
  • Free wired high-speed Internet
  • Dial-up Internet access (surcharge)
  • Climate control
  • Individually furnished
  • Pillow menu
  • LCD TV
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.

El Patio Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

El Oriental Restaurant - This restaurant serves lunch and dinner.

Late night fare is available from 24-hour room service.

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Nearby Things to Do

An outdoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site
  • Ecotours on site
  • Yoga classes/instruction on site
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Spa Services

  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 500000 per person (approximately)
  • Fee for in-room wireless Internet: VND 0 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): VND 0 per 24-hour period (rates may vary)
  • Rollaway bed fee: VND 1,540 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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