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Room type
Best Value!

Deluxe Room - Room Only (no refund,)

One King Bed or Two Single Beds
344 square feet • Max Occupancy: 3 adults
Includes: Free Wireless Internet
C$131 C$131
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The Level Deluxe

One King Bed or Two Single Beds
344 square feet • Max Occupancy: 3 adults
Includes: Free Wireless Internet
C$197 C$197
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The Level Executive Suite

One King Bed
646 square feet • Max Occupancy: 3 adults
Includes: Free Wireless Internet
C$263 C$263
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4.5-star family-friendly hotel in Hanoi (Hoan Kiem) near Hoan Kiem Lake

Location

Located in the heart of Hanoi, this family-friendly hotel is within walking distance of Hoa Lo Prison Museum and Vietnam Women's Museum. Also nearby are Trang Tien Plaza and Hang Gai Street.

Hotel Features

In addition to 2 restaurants, Melia Hanoi features an outdoor pool. Other amenities include a bar/lounge and a coffee shop/café.

Room Amenities

LCD televisions include premium cable channels. Guestrooms also feature deep soaking bathtubs, complimentary wireless Internet access, and complimentary high-speed (wired) Internet access.


General

In addition to an outdoor pool and a seasonal outdoor pool, Melia Hanoi provides a health club and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and technology support staff. Event facilities measuring 10835 square feet (1007 square meters) include a meeting/conference room, a ballroom, and exhibit space. This family-friendly hotel also offers a children's pool, a nightclub, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. Onsite self parking is complimentary. A total renovation of this property was completed in May 2010.

Melia Hanoi has designated areas for smoking.

  • Complimentary newspapers in lobby
  • Room service (24 hours)
  • Bar/lounge
  • Airport transportation (surcharge)
  • Limo or Town Car service available
  • Free parking
  • Banquet facilities
  • Business center
  • Event catering
  • Audiovisual equipment
  • Total number of rooms - 306
  • Multilingual staff
  • 24-hour front desk
  • Doorman/doorwoman
  • Security guard
  • Safe-deposit box at front desk
  • Dry cleaning/laundry service
  • Currency exchange
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Babysitting or childcare
  • Translation services
  • Laundry facilities
  • Coffee shop or café
  • Medical assistance available
  • Ballroom(s)
  • Number of floors - 22
  • Air-conditioned public areas
  • Elevator/lift
  • Beauty services
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Concierge desk
  • Exhibit space
  • Express check-in
  • Express check-out
  • Free Wi-Fi
  • Dial-up Internet access - surcharge
  • Technology support staff
  • Designated smoking areas
  • Full board rates available
  • Tours/ticket assistance
  • One meeting/conference room
  • Shopping on site
  • Swimming pool - outdoor
  • Sauna
  • Rooftop terrace
  • Health club
  • Luggage storage
  • Massage - spa treatment room(s)
  • Nightclub
  • Free self parking
  • Valet parking (surcharge)
  • Porter/bellhop
  • Snack bar/deli
  • Meeting facilities size (meters) - 1007
  • Year Built 1999
  • Number of restaurants - 2
  • Meeting facilities size (feet) - 10835
  • Train station pickup (surcharge)
  • Spa services on site
  • Spa tub
  • Swimming pool - children's
  • Swimming pool - outdoor seasonal
  • Television in lobby
  • Wedding services
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Internet

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

Available in some public areas: Free Wi-Fi


Parking

Free parking, Free self parking, Valet parking (surcharge)


Room Amenities
  • Premium TV channels
  • Pay movies
  • Complimentary newspaper
  • Hypo-allergenic bedding available
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Air conditioning
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Extra towels/bedding
  • Turndown service
  • Private bathroom
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Deep soaking bathtub
  • Rainfall showerhead
  • Desk
  • Iron/ironing board
  • In-room safe
  • Cable TV service
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Dial-up Internet access (surcharge)
  • Climate control
  • Connecting / adjoining rooms available
  • Cribs/infant beds (complimentary)
  • Individually furnished
  • Pillow menu
  • LCD TV
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Dining

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.

El Patio Restaurant - This restaurant serves breakfast, lunch, dinner, and brunch.

El Oriental Restaurant - This restaurant serves lunch and dinner.

In-room dining choices include breakfast, lunch, dinner, and late night fare, available from 24-hour room service.

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Recreation

An outdoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site
  • Ecotours on site
  • Swimming on site
  • Yoga classes/instruction on site
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Spa
  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Body treatments
  • Facial treatments


Check-in

Check-in time starts at 2 PM


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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