Lucky Hotel

3.0 star property
Central hotel with 24-hour front desk connected to a shopping center in Hanoi

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Lucky Hotel

Photo gallery for Lucky Hotel

Superior Room
Suite, 1 Queen Bed, City View
Dining
Reception
Combined shower/tub, hair dryer, bathrobes, slippers

Overview of Lucky Hotel

8.0

Very good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Laundry
  • Restaurant
  • Room service

Explore the area

12 Hang Trong Street, Hoan Kiem District, Hanoi, 100000
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)46 min drive
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Room options

Standard Room, 1 Double or 2 Twin Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double Room

cleanliness

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Bathrobes
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

cleanliness

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

City Triple Room

cleanliness

Highlights

Soundproofed
Air conditioning
TV
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Minibar
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Similar properties

About the area

Hanoi

Located in Old Quarter neighborhood, Lucky Hotel is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • Dong Xuan Market - 11 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • Phở 10 Lý Quốc Sư - 2 min walk
  • Met Restaurant - 1 min walk
  • Chất Coffee & Drinks - 1 min walk
  • Madam Yen - 1 min walk
  • Phở Bưng - 1 min walk

About this property

Lucky Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Lucky Hotel provides dry cleaning/laundry services, a restaurant, and more. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a computer station
  • A front-desk safe, concierge services, and an elevator
  • A porter/bellhop, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Lucky Hotel feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: VND 60,000 for adults and VND 40,000 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1994
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 60000 for adults and VND 40000 for children
  • Airport shuttle fee: VND 420000 per vehicle (one way)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Lucky
Lucky Hanoi
Lucky Hotel
Lucky Hotel Hanoi
Lucky Hotel Hotel
Lucky Hotel Hanoi
Lucky Hotel Hotel Hanoi

Frequently asked questions

Is Lucky Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Lucky Hotel?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Lucky Hotel?

Check-out is at noon.

Does Lucky Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 420000 per vehicle applies.

Where is Lucky Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

Lucky Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Old Quarter with friendly staff - limited English. Has the atmosphere of a small family run hotel so they know who you are as you come and go - nice to 'come home' after day out. Internet and air conditioning good. Back rooms small but very quiet as window just to air-conditioning vent. Front rooms big but have street noise - so the full Hanoi noise experience! Small lift available or stairwell. Breakfast simple but excellent - baguette, eggs, fruit, coffee. Not wheelchair accessible unless you have narrow-style for regular door width and can get up 2-3 stairs at entrance. Someone usually on door to help. Showers over bath, but have hand sprayer if you can't step in. Streets tough for w/chairs - crazy busy - need to use road, dodge traffic and have big sense of adventure feel lucky. Around lake is easy access boulevards direct route from Lucky Hotel to the Lake area. There are multiple Lucky hotels - this is Luck with no number.
Stayed 6 nights in Nov 2019

10/10 Excellent

NAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. High recommended.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The management were not particularly friendly, the rooms adequate but not great, beds hard as a rock as were the pillows, no luggage rack but that seems to be standard in Hanoi. No tissues or coffee , tea. I probably wouldn’t stay there again.
Stayed 7 nights in Mar 2019

10/10 Excellent

Deb

Travelled with family
Liked: Staff & service, property conditions & facilities
For the price I gave it a 5 star we spend 4 days there and we will be going back at the end of our trip for a few more days They are storing a few bags for our return We had an inside room which we found very quiet a nice breakfast as served each morning The staff at front desk arranged trips and pick ups Very good location as well
Stayed 4 nights in Jan 2019

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all good for the price we love the location and front desk booked us a few tours this am Great breakfast I would recommend
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Classic hotel in the very midst of the old city in Hanoi! Just perfect.
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Could do better
The breakfast was very good and had the same attention been given to the maintenance and housekeeping of the room the hotel would have been very good. Black silicone around the bath. Filthy marks on the wall where the key goes to turn on the lights etc., the extractor in the bathroom was filthy and needed a good clean. One receptionist was lovely, the other one very rude. All the above things are easily fixed (apart from the rude receptionist) and what a difference it would make. Not particularly cheap and better and cleaner hotels are available. Location was very good.

4/10 Poor

Mueed

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
My room smelt musty even with the air conditioner on. There was only a thin fitted sheet on the mattress so I ended up sleeping on the covers. The hotel needs renovating. The room was clean. The location was very good and the staff courteous and helpful.

4/10 Poor

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A scam!
Do NOT book this property! They attempted to scam us and another couple soon after. We arrived and they said they never received our confirmation and had no rooms, despite having keys behind the desk. They attempted to get us to pay for a sister property for $50 which we already paid on hotels.com. After speaking with hotels.com for about 45 minutes, they somehow found our reservation and put us in lucky hotel 2 (1 block away). The hotel and room were clean and comfy. Fast wifi. Only negative besides the scam, was our room was a smoking room which we didn't book. After finally settling in, on the way to get food Lucky 2 was saying the same thing to 2 other guests who had a reservation. Not a good experience when you arrive to Hanoi at 9:30 pm in a busy city and them attempting to get scammed. Got a refund voucher from hotels.com so technically a free room worth the 45 minute arguing.