Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us at the hotel. Providing a central location, comfortable rooms, and friendly service are our top priorities, and we're thrilled to know that we met your expectations. We appreciate your rating and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

It's fantastic to hear that you keep choosing to stay with us for your trips! We're honored to have your loyalty. Thank you for trusting us with your accommodations, and we'll do our best to ensure you have another enjoyable stay. If there's anything special you need during your visit, please don't hesitate to let us know. We're looking forward to making your stay memorable once again!

We're thrilled that you found it to be a quiet and serene space for your workouts and relaxation. Providing a peaceful environment is important to us, and we're delighted to hear that you enjoyed it.

Thank you so much for taking the time to leave such a wonderful review and for awarding us with a high score for our hotel service. We are thrilled to hear that your experience with us was a positive one.Our team is dedicated to providing exceptional service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Your feedback is invaluable to us and serves as a source of motivation for our staff.We look forward to welcoming you back to Golden Lotus Luxury Hotel in the future. If there's anything specific that stood out during your stay, or if you have any suggestions for improvement, please feel free to share them with us. We are always striving to enhance our guests' experiences.

We're delighted to hear that you had a very nice stay with us! Our team strives to provide the best possible experience for our guests, and it's wonderful to know that you enjoyed your time here. If there's anything specific that made your stay memorable or if there's anything we can do to improve for your next visit, please let us know. We can't wait to welcome you back for another enjoyable stay!

Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our hotel in the old quarter and that you found the breakfast spread to be really good. Your feedback is valuable to us, and we're committed to providing a fantastic experience for our guests. We look forward to welcoming you back for another wonderful stay in the future!

Dear Mr Wotif, Thank you so much for giving a good review of our hotel services. We are also happy that you were satisfied with our hotel. It must be a great encouragement to all staff. Looking forward to seeing you again in the near future. Best wishes!

Dear Ms Tyler Thang, Firstly thank you so much for your staying at our hotel and letting a review on our hotel services. I did hope you are happy during staying with us and want to have more details on what our hotel need to imporve to serve customers better. Next time, I hope to have better score from you if we have chance to welcome you again in the near future!

Dear Mr JC, Thank you so much for staying at our hotel Golden Lotus Luxury and spending time to give us a good commendation on our services. Your comment is an great encouragement to all staffs for giving more and more professional service. We look forward to seeing you again in the near future!

Dear Mr David Phillips, Firstly thank you so much for staying at Golden Lotus Luxury hotel. We are also very happy to have your good comment on our hotel services that show your satisfaction. We do hope to welcome you again in the near future. Many thanks and best regards!

Dear Mr Ken, Thank you so much for staying at our hotel and leaving a good comment with the highest score on our services. We are very happy with your satisfaction and feel encouraged to boost the services better and better. Hope to have your return more in the near future. Best regards!

Dear Sir/Madam, Thank you so much for leaving a comment on our hotel services. We really want to have your details of what we were not at good service so we will try to fix and improve the services better and better. Look forward to seeing you again in the near future. Best wishes!

Dear Mr Ken, On behalf of Golden Lotus Luxury hotel, we are very happy to have your review that showed your satisfaction with our services. It must be a great encouragement for us to bring as good services as possible to all guests. Look forward to having your return in the near future. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for your review. Your satisfaction is our happiness and great encouragement to boost our services better and better. We really look forward to seeing you again in the near future. Best wishes!

Dear Mr Tan, Thank you so much for your review. Your satisfaction is our happiness and great encouragement. Look forward to seeing you again in the near future. Best wishes!

Dear Sir/Madam, We cannot hesitate to say thanks to you because of a good review and the highest score on our hotel services. We are also happy with it and feel encouraged to boost the services better and better. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Mr Fi, Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a contributing review on our hotel services. We really concern on an issue you mentioned and already checked with our Housekeeping in order to avoid any missing duty to make up guest's room clean everyday. We are so sorry if you have any uncomfort during stay with us. We will fix it all in order to bring as professional services as possible. Hope to see you again in the near future. Best wishes!

Dear Sir/Madam, Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a comment on our hotel services. Your satisfaction is our happiness and encouragement. We really concern on issue you mention so we will work with HK department to check with the shower and make it clean always. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for spending time to prize our hotel service with highest score. Your satisfaction is our happiness and core aim always. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Mrs Charlotte, On behalf of Golden Lotus Luxury hotel, we would like to convey a gratitude to your good review on our services. All staffs are happy with it and look forward to having chances to welcome and serve you in the near future. Bringing satisfied stay to all guests is always our core aim. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for your review and high score on our hotel services. We are very happy to have your satisfaction during staying at Golden Lotus Luxury hotel. We did want to give all guests the services and facilities as best as possible. Sometime, we can not avoid some unexpected issues so we hope to have your sympathy as we will try to fix it timely. Look forward to seeing you again in the near future. Many thanks and best regards!

We need to have respond as soon as possible. Many thanks!

Dear Mr Dao Chu, Thank you so much for your review. We will consider your comments to boost the services better. Best regards!

Dear Sir/Madam. Many thanks for your good score on our hotel services. We highly appreciate it and look forward to seeing you again in the near future. Best regards!

Dear Sir/Madam, Many thanks for your review. We look forward to seeing you again in the near future. Best wishes!

Dear Ms Emma, Thank you so much for leaving a good comment on our hotel services. Your satisfaction is our happiness and precious encouragement to boost our services better and better. Look forward to seeing you again in the near future. Best regards!

Dear Sir/Madam, I just want to remind you if you leave a bad comment on our hotel, you should give us your name and booking ID that make your review worth. You evaluate our hotel without responsilility and goodwill that make it not reserved. Thanks!

Dear Mr Kevin Sim, Thank you so much for leaving a good comment, recommendation of Hanoi trip and the best score to our hotel. We know you clearly as you stayed with us 3 times. Every satisfied staying period will be a precious encouragement for us to enhance the services better and better. All staffs are happy with you too and look forward to seeing you again in the near future. Many thanks and best regards!

Dear Sir/Madam, We will check your complaints carefully and make sure no more noise affecting to you anymore. Many thanks and best regards!

Dear Mr Richard, Please note that we already contacted to Expedia for chasing this refund request and Expedia already refunded it to you sucessfully.

Dear Sir/Madam, Thank you so much for leaving a review on our hotel services. We highly appreciate it in order to improve the services better and better. As you know, the deluxe room has no window and we did not mention this room type with window on Expedia. Hope to have your sympathy and look forward to seeing you again in the near future. Many thanks and best regards!

Dear Ms Lucy, Thank you for leaving a review on our hotel service. We respect your idea so we have no any respond for it. Best regards!

Dear Mr Riccardo, Thank you so much for your review. We will work with orur staffs to check some issues you mentioned and feedback to you soon. However, with your dissatisfaction during staying with us before, we would like to give you 50% discount on all services for your next booking and give you an upgrade to higher room in order to make you happier with our services. Hope to see you again in the near future. Many thanks and best regards!

Dear Ms Amanda. For the issues you mentioned, i need to check carefully before giving you a respond. I am so sorry for this case and hope to have your sympathy. Many thanks and best regards!

Dear Mr Stephen, Thank you so much for leaving a good comment on our hotel services. Your satisfaction is our happiness also. Hope to see you again in the near future. Best wishes!

Dear Mr Millsie, Thank you so much for choosing and staying at Golden Lotus Luxury hotel. I am pleased to send the gratitude for your review. We always try to bring the best services to all guests so your satisfaction is our happiness. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Mr Karen, Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a good review and high score on our hotel services. We are very happy with your satisfaction during staying with us. For some issues regarding to breakfast, we will focus on it to improve it better and better to fit all guests' taste. Receptionist will try to improve their English to adapt all the request timely. Hope to see you again in the near future. Best regards!

Dear Sir/Madam, Many thanks for staying at Golden Lotus Luxury hotel and leaving a good comment on our hotel services. We look forward to seeing you again in the near future. Best wishes!

Dear Sir/Madam, Thank you so much for your staying and leaving the best review and score on our hotel services. Your satisfaction is our happiness and precious encouragement to boost the services better and better. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for staying at Golden Lotus Luxury hotel and leaving the best review and score on hotel services. It's very happy to all staffs and great encouragement as well. We do hope to see you again in the near future. Best wishes!

Dear Esteemed partner! Thank you so much for staying at our hotel and leaving a good comment on our services. Your idea will help us a lot to boost the services better and better. I just want to let you know that the pool is outdoor so it's impossible to heat it. Look forward to seeing you again in the near future. Best wishes!

Dear Mr Jason, Thank you so much for giving a good comment on our hotel services. Your satisfaction is our happiness and core aim. We would like to see you again in the near future. Best wishes for you always!

Dear Esteemed guests! Firstly thank you so much for staying at Golden Lotus Luxury hotel and leaving a good review on our services. For some issues you indicated in this review, I would like to respond you as follows: - As hotel policy, we have to charge you for any broken items in the hotel. We were not happy to compensate you it but it's hotel regulation. - For the speed of service in order to adapt all guests' request timely, we will try our best to improve it as you mentioned. In some issues, you were not happy with us so on behalf of our hotel, i am terribly sorry for that and need your sympathy. Your ideas must help us alot to boost the services better and better. Look forward to seeing you again in the near future. Many thanks and best regards!

Dear Mrs Yolanda, Thank you so much for your comment on our hotel services. We are very happy with your satisfaction during staying with us and look forward to seeing you again in the near future. Best wishes!

Dear Mr Jirawat, Thank you so much for staying with us and left a good review on our hotel services. We really look forward to seeing you again in the near future. Best regards!

Dear Ms Peg, Thank you so much for staying at Golden Lotus Luxury hotel and giving a precious review on our hotel services. Your satisfaction is our happiness and great encouragement for us to remain the professional services always. Look forward to seeing you again in the near future. Best regards!

Dear Sir/Madam, Thank you so much for staying at Golden Lotus Luxury hotel. I would like to say thanks for your review on our hotel services. Your satisfaction is our happiness. Look forward to seeing you again in the near future. Best regards!

Dear Mr Scott, Thank you so much for choosing and staying at Golden Lotus Luxury hotel. We are very happy to have your satisfaction during at our hotel. It's also a big encouragement for all hotel staffs to boost their service maner better and better. We look forward to seeing you again in the near future. Many thanks and best regards!

Dear Sir/Madam, Thank you so much for giving us good review on our hotel services. Your satisfaction is our happiness and core aim. Look forward to seeing you again in the near future. Best regards!

Dear Mrs Irene, Firstly thank you so much for did staying at Golden Lotus Luxury hotel and spending time to share the ideas on our hotel services. Frankly, it's a great contribution for us to increase our services better and better. For your comment on the stairway which occupied by housekeeping carts that can be a trouble if any bad circumstances, I already informed the housekeepers and try to avoid putting carts along the stairway from now on. Finally, we appreciate your review and look forward to seeing you again in the near future. Best regards!