Indoor pool, 4 outdoor pools, free cabanas, pool umbrellas
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Reviews of Le Royal Hotels & Resorts - Hammamet

5 out of 5
Le Royal Hotels & Resorts - Hammamet
BP 237, Yasmine Hammamet, Hammamet, Nabeul Governorate

Reviews

7.6

Good

Rating 10 - Excellent. 70 out of 220 reviews" "
Rating 8 - Good. 80 out of 220 reviews" "
Rating 6 - Okay. 34 out of 220 reviews" "
Rating 4 - Poor. 20 out of 220 reviews" "
Rating 2 - Terrible. 16 out of 220 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
xcw
It was excellent, room perfect, staff couldn’t have been better.Only had evening meal but it wasn’t good with lots of choices
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid! Definitely not a 5 stars! Pictures online are made up. Rooms were old, mouldy bathrooms, dirty bed linen. The buffet was disgusting with cheap products and some recycled for next meals!!!!
Stayed 7 nights in Dec 2018

10/10 Excellent

Stella

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il like everything in the resort except the drink in the buffet,, a lot of waiting till you get some water
Stayed 7 nights in Aug 2019
Response from Safa on Sep 10, 2019
Dear Host, we are delighted to read that you appreciate your stay in our hotel. We certainly take your remarks with special attention Looking forward to counting you among our loyal customers. Best Regards.

2/10 Terrible

HamadiMisbahi, Hammamet Le Royale

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been at this “resort” before in 2012 and it was way different, this time around the place is almost unrecognizable, unquantified, unexperienced and stressed out lobby staff, skeleton crew during peak season, rooms are dirty and outdated. I can go on and on about the broken locks, locked safe, clogged sinks, broken fridge, it was the worst experience I have had in years!!! The place still have potential but it will need a whole new management and staff. It is probably a two star hotel at best but I do not recommend this place at this time even to an enemy!!! I was about to leave after 24 hours, but I just did not want to upset my wife or my mother doing so. Stay away!! You are better off at a 2 star place. I usually do not give bad reviews but I found it necessary this time because I would not want to see someone paying top money for a worthless place.
Stayed 5 nights in Aug 2019
Response from Safa on Sep 12, 2019
Cher Monsieur Misbahi, Nous vous remercions tout d'abord d'avoir choisi Le Royal Hammamet et pour votre avis. Nous sommes vraiment surpris par votre avis sur Expedia sachant que vous avez exprimé votre satisfaction à notre Guest Relation et que vous avez apprécié notre service. En effet, nous faisons de la satisfaction de nos clients une priorité. Bien à vous.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had such a great stay during my trip. I was very happy with the food selection at dinner. Beach and pool access are great! I plan to visit again.
Stayed 2 nights in Aug 2019
Response from Safa on Aug 15, 2019
Dear Host, We are delighted to read that you appreciated your stay in our hotel. We look forward to counting you among our loyal customers. Best Regards.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Stayed 6 nights in Jun 2019
Response from SAFA on Jul 8, 2019
Cher Hôte bonjour, Nous vous remercions tout d'abord pour votre temps et pour ce partage d'expérience. Nous sommes néanmoins navrés que la qualité de nos services n'a pas pu combler vos attentes. Prière de nous communiquer vos motifs de mécontentement. En effet, c'est grâce à vos feedback que nous pouvons nous améliorer. Bien à vous.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Safa on Jun 24, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and warm welcoming friendly staff, the Hotel got 3 beautiful big outdoor pools with a straight access to the beach, fun attractions and activities on the daily, clean restaurants with amazing variety of food in breakfast and dinner. Rooms are spacious and luxurious for a 5 stars Hotel. Great location,private clean and secure beach with 5 minutes walking distance to the Marina and the city of Yasmine Hammamet.
Stayed 6 nights in Jun 2019
Response from Safa on Jun 24, 2019
Dear Guest, Thanks for staying with us and for your amazing review. We appreciate your feedback! Looking forward to see you again in the near future.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families with kids. The only thing to improve is restaurant-buffet staff, some of them are amazing, others are useless and rude, so make sure you choose a table with a smiling attendants!
Stayed 1 night in Jun 2019
Response from Safa on Jun 18, 2019
Dear Guest, Thanks for choosing us. We appreciate your review. Your feedback will help us to continually improve the standard of facilities and services offered to all our guests Looking forward to see you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Safa on Jun 18, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay at this time of year before high season..good food and good stuff, beach is poor and swimpool is not perfect, otherwise if you look to relax its recomanded
Stayed 2 nights in Jun 2019
Response from Safa on Jun 18, 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Looking forward to see you again in the near future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Hotel was brilliant albeit the rooms were very dated. Had a few issues (water leaking from the toilet, shower drain permanently closed, hair dye on towels) but most of the issues were resolved in a somewhat efficient manor. Staff were really polite, most spoke English to some degree, all of the faces were friendly and approachable.
Stayed 7 nights in Apr 2019
Response from Safa Abed on May 1, 2019
Nous vous remercions pour ce partage d'expérience. Nous allons étudier vos motifs de mécontentement et travaillerons sur les actions correctives à y apporter. Merci d'avoir pris le temps d'attirer notre attention sur tous ces points, c'est en effet grâce à vos feed-back que nous pouvons nous améliorer. Encore une fois nous nous excusons pour ces désagréments et espérons vous revoir de nouveau parmi nous, dans de meilleures conditions sans aucun doute. Luxury Yours

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Abed Safa on Dec 29, 2018
Cher Hôte, Nous souhaitons tout d'abord vous remercier pour votre Avis. Nous sommes par ailleurs navrés que votre expérience de l’hôtel n’ait pas été à la hauteur de vos espérances, et vous remercions de nous en avoir fait part, Pouvez-vous nous communiquer plus de détails sur votre séjour afin de traiter votre mécontentement . Nous espérons que vous nous donnerez l’opportunité de vous prouver nos améliorations lors d’un prochain séjour. Bien à vous,

10/10 Excellent

J, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE FACILITIES AND STAFF ARE FANTASTIC. WE HAD A GREAT TIME STAYING AT THIS HOTEL.
Stayed 2 nights in Nov 2018
Response from Abed Safa on Nov 13, 2018
Dear Host, First of all, we thank you for having chosen Le Royal Hammamet and sharing your experience. Offering our customers a product of very high quality up to their legitimate requirements is our priority. We are pleased you enjoyed the hotel services. Our entire team looks forward to your return visit.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Royal - very Regal and Royal with many treasure
Le Royal is indeed Royal, so much marble and grandeur in the main building, our room was very nice, the staff are very friendly and the breakfast was good. Great hammam and spa area and great access to the beach. Will definitely stay again when next in Hammamet and I can highly recommend to other trsvellers
Stayed 1 night in Aug 2018
Response from Safa ABED on Oct 17, 2018
Dear Mrs Sally, First of all, we thank you for having chosen Le Royal Hammamet and sharing your experience. Offering our customers a product of very high quality up to their legitimate requirements is our priority. We are pleased you enjoyed the hotel services. Our entire team looks forward to your return visit. Best Regards,

8/10 Good

Youcef, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the how nice was the hotel as well as its location which was just perfect. The hotel is nicely built and equipped with great air conditioning and comfy linings. I enjoyed the meals however we had to pay for water and soft drinks at souper time. The staff was very kind and very easy to talk to. The exchange rate at the hotel was one of the best. In the other hand I was not really happy with the separated twin beds we had and we couldn’t get a replacement because the hotel was fully booked. Overall, everything was great, we didn’t bring the kids and I don’t really recommend it for families because other than the swimming pool there is not much for family activities.
Stayed 9 nights in Aug 2018
Response from Safa Abed on Oct 17, 2018
Dear Mr Youcef, First of all, we thank you for having chosen Le Royal Hammamet and sharing your experience. Offering our customers a product of very high quality up to their legitimate requirements is our priority. We are pleased you enjoyed the hotel services. Our entire team looks forward to your return visit. Best Regards,

10/10 Excellent

Fakhri, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Aug 2018
Response from Safa ABED on Oct 17, 2018
Dear Mr Fakhri, First of all, we thank you for having chosen Le Royal Hammamet and sharing your experience. Offering our customers a product of very high quality up to their legitimate requirements is our priority. We are pleased you enjoyed the hotel services. Our entire team looks forward to your return visit. Best Regards,

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities
Lovely hotel the room is comfortable the food wasn't good recommended for families with children.
Stayed 6 nights in Jul 2018

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Excellent service great hospitality
Stayed 1 night in Jul 2018

4/10 Poor

Jacki, New York

Liked: Cleanliness
Disliked: Staff & service
The hotel is clean and nice but some stuff were not professional Thank you
Stayed 3 nights in Jul 2018

6/10 Okay

Bassel

Liked: Staff & service
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good value for the price

4/10 Poor

LEILA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2018

6/10 Okay

Dr. Dorsaf

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2018

10/10 Excellent

PIANO PLAYER , UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close just 2 mins walk
All the staff was very polite decent food & quick service but the hotel don’t have shuttle & you have to catch a taxi each time well this hotel i Recomended for the families only not for group of friends coz in hammamet there’s not much to do apart from few Activities I recommend Djerba & Sousse.
Stayed 12 nights in Oct 2017

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars hotel by all means.
5 stars hotel by all means. The stuff is very friendly. Food is delicious.Room prices are acceptable. I will really consider this hotel for my next visit to Tunisia.
Stayed 1 night in Oct 2017

2/10 Terrible

sam, hong kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 1 star at best
Dirty suite, bad higiene, very unprofessional staff and very bad food quality
Stayed 2 nights in Sep 2017

2/10 Terrible

issam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare
Arrived to the hotel to find that the suite is dirty, dust everywhere, empty beer bottles in the kitchen, brocken curtains and worst is noisy construction work on the top of our suite at 8 am. Room service took over 2 hours and food quality was mediocre. Was planning to stay a week and cancelled the second day . A nightmare
Stayed 1 night in Mar 2017

2/10 Terrible

sam, hong kong

Disliked: Cleanliness, staff & service, room comfort
Worst experience ever
Arrived to the hotel to find that the suite is dirty, dust everywhere, empty beer bottles in the kitchen, brocken curtains and worst is restoration work on the top of our suite at 8 am. Room service took over 2 hours and food quality was mediocre. Was planning to stay a week and cancelled the second day . To avoid.
Stayed 1 night in Aug 2017

8/10 Good

sharad, tunis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but could be better
I was told there is a mini bar, nothing inside even a bottle of complimentary water bottle was not there.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay hotel is great, ocean front, many swimming pools, big garden, clean rooms
Stayed 4 nights in Aug 2017
Response from Nesryne ABDELWAHED Guest Relation Manager on Aug 28, 2017
Cher Monsieur , Nous sommes ravis d’apprendre que votre séjour ait répondu à vos attentes. Tous les compliments exprimés nous touchent beaucoup! Nous ne manquerons pas de partager en interne tous vos compliments! La direction de l’hôtel Le Royal Hammamet HOTELS & RESORT vous remercie encore une fois de nous avoir fait part de vos commentaires et comme gage de fidélité, vous propose de surclasser vos prochaines réservations. Au plaisir de vous recevoir à nouveau à l’hôtel Le Royal Hammamet HOTELS & RESORT. Meilleures salutations.

8/10 Good

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
very nice with great beach acsess and nice pools and good food.

10/10 Excellent

hichem, canada ottawa

Liked: Property conditions & facilities
Clean and beautiful
I like it , its the best one , good staf , good meal ....

10/10 Excellent

Greta, Kerkennah.Tunisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really good hotel
Stayed a night going and returning from UK.paid first night and second free from Hotels.com.Excellent hotel in both stays.Staff here go really out of their way to be helpful.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad hospitaity staff. Front office manager was not friendly

10/10 Excellent

Greta, Tunisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice hotel,One of the best in Hammamet and the staff are really good.Room excellent and nice pillows.

10/10 Excellent

sihem, Ottawa canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exilent hotel
I had 4 night at the hotel was very amazing

10/10 Excellent

Charlie , Milton Keynes , United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic 5 star but friendly
I was impressed as my taxi pulled up they the grounds , the interior was quote modern with a huge marble atrium and staircase with a fountain The food was an excellent buffet and the restaurant manager and waiting staff were eager to please as were the desk staff Lovely to have breakfast on the terrace , a big choice of food and a nice bar Room big and comfortable

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good trip
clean hotel the service is good but not at the restaurant the breakfast is not verry good but the rest of the hotel is verry fine and great

4/10 Poor

jamel, tunis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 or 3 stars more than 5 stars
the hotel is 3 stars more than 5 stars. the service is very poor (reception, cleanliness etc...)

10/10 Excellent

Malek, Dublin ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hotel
excelent hotel very freindly and profesionel staff food lovely

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely crap
Rubbish hotel and horrible country would never ever recommend to anyone

4/10 Poor

mike , w

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired and Grubby
The hotel is tired as is most of Hammamet, such a difference over the last three years and not for the better. Hotel room and cleanliness leaves a lot to be desired. Sink leaked comstantly and bed linen looked like it had been salvaged from the Titanic. This place is two star at best. I would not recommend to someone I dislike. Mike Will

2/10 Terrible

Ben Othman, Tunisia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is definitely not even a 1 Star hotel!
This hotel is definitely not even a 1 Star hotel. Filthy dirty from lobby through corridors and in rooms. An out of scale embarrassment to Tunisia and its tourism. We had to cancel our booking and leave the hotel immediately after we checked in the room. It seems that most of Tunisia hotels are like this one and worst.

8/10 Good

Peter

Liked: Room comfort
Value for money getaway
Le Royal Hotel in Hammamet is a nice 4 star (not 5) hotel, set on the beach, within a 10 minute walk of the Yasmine marina. The hotel relies on it's original facilities like a nice pool area, but is in need of some small upgrades. Our doors to patio didn't lock and were a little tatty. The air con failed to function properly after 2 days, although I fixed by leaving it off for several hours. The buffet food was ok but much the same each day. The staff were a bit rigid and certainly not 5 star when it came to the extras expected of 5 star. We were half board. I asked to swap one day's dinner for a lunch because it was our wedding anniversary. We were instantly responded to with "it's not possible". Overall though, value for money. Lunches outside hotel were cheap, drinks not expensive, good weather and quiet surroundings for a mid season 4 day break.

8/10 Good

Ahmed Adel, Egypt

Liked: Cleanliness, staff & service, room comfort
Nice hotel needs some maintenance
Nice hotel needs some maintenance to get back to 5 stars stander food is nice, location is not bad, very friendly staff, nice beach and swimming pool every thing is there but needs some maintenance.

10/10 Excellent

Malek, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Malek
A real 5 star hotel

8/10 Good

Mouloud Aidi, Medea Algeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Clean room and good and quiet location the flood was perfect . We really enjoyed our stay.