Indoor pool, outdoor pool, pool umbrellas, sun loungers
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Reviews of Hotel Dar Khayam

3 out of 5
Hotel Dar Khayam
Zone touristique Merzga, Hammamet

Reviews

6.6
Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 3 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 2 out of 11 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

8.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Mohamed Hedi

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2022

4/10 Poor

Riadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly and not clean hotel , pictures on the website does not reflect the reality. Very crowded and below expectations, extremely expensive regarding the price.
Stayed 3 nights in Aug 2019
Response from Anthony on Aug 17, 2019
Dear Riyadh, Thank you for your comments.We do our very best ,at Dar khayam, to meet and exceed all our guest's expectations and we are disappointed that we didnt satisfy your's on this occasion. However, your feedback is very important to us as it gives us a chance to make improvements where and if necessary. Thank you for your time writing this review . We do hope you will return sometime in the future. Best Regards Mr Anthony Young Guest Relations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff excellent food choice lovely rooms only down bit was the coffee machines were an awful taste every choice tasted the same need new machines
Stayed 1 night in Feb 2019
Response from Mr young on Feb 12, 2019
Dear Guest, It was a pleasure to welcome you to hotel Dar Khayam. Thank you for your comments and compliments. We thank you for your feedback on the coffee machine and understanding that coffee taste is a personal choice. We do our very best to ensure all our guests have an amazing holiday at Dar Khayam. We are pleased you enjoyed the hotel services. Our entire team looks forward to your next visit. Best Regards Mr Anthony Young Guest Relations Manager

4/10 Poor

henda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

2/10 Terrible

KHALID

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
منطقة الحمامات ياسمين سيئه لاتصلح
Stayed 6 nights in Aug 2022
Response from Guest Relations Manager on Sep 2, 2022
Dear KHALID,I am disappointed that we did not meet your expections during your stay with us at Dar Khayam. I have shared your review & score with all of our staff. We look forward to seeing you again in the near future as a valued guest of Khayam Hotels.Best RegardsGuest Relations Manager

8/10 Good

Kamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022
Response from Guest Relations Manager on Sep 2, 2022
Dear Kamal,I am pleased to see that you had a great stay with us at Dar Khayam. I have shared your review score with all of our staff. We look forward to seeing you again in the near future as a valued guest of Khayam Hotels.Best RegardsGuest Relations Manager

8/10 Good

Alexina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from Guest Relations Manager on Oct 16, 2021
Dear Alexina, It was our pleasure to welcome you to Dar Khayam. Thank you for your Hotel review. We do our very best to ensure all our guests have an amazing holiday at Dar Khayam. We are pleased you had an excellent stay at our hotel and we thank you for your hotel review. We have shared your feedback with the staff as this is so important to all. Our entire team looks forward to your return visit. Best Regards

10/10 Excellent

Nadia

Stayed 3 nights in Aug 2021

2/10 Terrible

Loqman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horribal Hotel
This hotel is the worst hotel i have never seen before , the services is bad , the room is dirty , roaches are everywhere , the cleaning staff did not come , the TV was not working and in the top of that the reception guy wanted to charge me 140 € more than waht is wrriten in the Hotel.com invoice , will never come back to this horribal hotel ,
Stayed 2 nights in Sep 2019
Response from Anthony on Sep 25, 2019
Dear Bourada Loqman, Thank you for your comments. We do our very best ,at Dar Khayam, to meet and exceed all our guest's expectations and we are disappointed that we have not meet your expectations. I have no report logs of any complaint during your stay and during your 2 days with us you have not raised any issues with myself. Your feedback is very important to us as it gives us a chance to make improvements where and if necessary. Thank you for your time writing this review . We do hope you will return sometime in the future. Best Regards Mr Anthony Young Guest Relations Manager

10/10 Excellent

TAREK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Mr Young on Jul 29, 2019
Dear TAREK. Thank you for placing your hotel review score. We are pleased you enjoyed the hotel and services provided. The entire team looks forward to your return. Best Regards Guest Relations Manager

8/10 Good

Verified traveller

Liked: Staff & service
Natale al mare
Bella struttura, personale molto gentile e attento e si mangia bene. Da consigliare.
Response from Mr Young on Feb 12, 2019
Dear Guest, It was a pleasure to welcome to hotel Dar Khayam. Thank you for your comments and compliments. We do our very best to ensure all our guests have an amazing holiday at Dar Khayam. We are pleased you enjoyed the hotel services. Our entire team looks forward to your return visit. Best Regards Mr Anthony Young Guest Relations Manager