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Reviews of Hasdrubal Thalassa & SPA Hammamet

5 out of 5
Hasdrubal Thalassa & SPA Hammamet
Zone Touristique Yasmine Hammamet, BP 04, Hammamet

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 124 reviews" "
Rating 8 - Good. 29 out of 124 reviews" "
Rating 6 - Okay. 3 out of 124 reviews" "
Rating 4 - Poor. 1 out of 124 reviews" "
Rating 2 - Terrible. 1 out of 124 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Bilel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth the 5 stars
This hotel is HIGHLY overrated. I am not sure how it is a 5-star hotel. Customer service at breakfast is really chaotic. They behave as if they're in their home. They forget your oder and they do not make attention to details. You ask them for hand sanitizer they tell you "look over there or we don't know"...they really lack professionalism. During check-in they give physical key, no magnetic card to access your room. What if someone loses the "one" key? Do you bring someone to change the door lock and corresponding key? I asked front desk for toothpaste and told me they don't have... Overall, you feel the hotel is really aged and might be a very good one in the past. I definitely encourage you to look for other 5 stars hotels in the region, otherwise you will get deceived
Stayed 2 nights in Jul 2022

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures dont do this place justice. Its genuinely very pretty. And super quiet. Its a huge property and there are only very few people at a given time. Ill be returning here.
Stayed 1 night in Jun 2022

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience. Everything was perfect
Stayed 1 night in Dec 2021
Response from service réservation on Jan 14, 2022
We are pleased to learn that you have enjoyed your stay. We Thank you for your trust in Hasdrubal Thalassa & Spa Yasmine Hammamet.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. The only problem I had was on Saturday night when I wanted to sleep and I couldn’t because of the karaoke party. I would suggest to the hotel owner to install sound proof doors.
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, the rooms are very spacious, the food was very delicious, the swimming pool is super huge and super amazing
Stayed 6 nights in Dec 2020
Response from Ines - service réservation on Mar 9, 2021
Nous vous remercions pour vos commentaires positives et nous sommes très heureux d'apprendre que votre séjour était bien passé au sein de l'hôtel Hasdrubal Thalassa & Spa Yasmine Hammamet. Espérant vous accueillir à nouveau.

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We had a fantastic time in hammamet at this hotel. Great choice for those wanting a tranquil relaxing break.
Stayed 1 night in Jan 2021
Response from Ines - service réservation on Jan 29, 2021
Tout d'abord, nous vous remercions d'avoir consacrer du temps pour écrire votre commentaire. Nous sommes heureux d'apprendre que votre séjour était à la hauteur de vos attentes. Dans l'espoir de vous accueillir à nouveau à l'Hasdrubal Hammamet. Cordialement

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in hammamet.
Had a great time in hammamet. This is a great hotel!
Stayed 1 night in Jan 2021
Response from Ines - service réservation on Jan 29, 2021
Tout d'abord, nous vous remercions d'avoir consacrer du temps pour écrire votre commentaire. Nous sommes heureux d'apprendre que votre séjour était à la hauteur de vos attentes. Dans l'espoir de vous accueillir à nouveau à l'Hasdrubal Hammamet. Cordialement

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from guest checking in due to Covid they had me wait in a nice chair. They offered me drinks on the house while I was waiting. The room was clean and they allowed early check in. Dinner was excellent and breakfast had every thing you wish for. The pool was warm and the checkout was supper fast. Thank you and I am looking forward to book another stay :)
Stayed 1 night in Dec 2020

10/10 Excellent

Bouraoui, Monastir, Tunisia

Liked: Staff & service
Excellent service, well appointed suite, beautiful beach and good quality food. Thank you for a lovely stay.
Stayed 1 night in Jul 2020

8/10 Good

Hassen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best
Best hotel
Stayed 1 night in Jul 2020

8/10 Good

Liane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hasdrubal stay
We loved our stay. The room was comfortable and very clean. The food was tasty, especially the buffet breakfast. The beach and outdoor area was beautiful! Access to the pool, sauna and steam room was also a nice touch for our holiday! We spent some time at the spa for massages and pedicures, but those were only just okay. Overall, a great stay!
Stayed 3 nights in Dec 2019

10/10 Excellent

Mehri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A world apart
It is a beautiful hotel. A bit old by the new standards but despite, it has kept its elegance and class. Spa area needs some attention since most pipes are either broken or rusted. Staff are extremely polite and at tentative. Food and it’s quality needs improvement . Otherwise it is a hotel that I intent to go back again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Karim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The best hotel in Hammamet hands down
Stayed 1 night in Dec 2019

10/10 Excellent

Sofiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Amber, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great service. Pool and beach were well maintained and staff were great at all times.
Stayed 6 nights in Oct 2019

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Place
This was a birthday gift for our mother. She loved the facilities and didn't want to leave!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic, elegant, beautiful location. Beach and spa amazing.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

nabil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel cost more the US $ 2450 per night. I think we have the right to expect a bit of a Richer Breakfast than what is being offered....F&B is a bit behind expectations...the rest is Great!!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach excellent SPA the meals at the restaurant need to be revisited and better as expected in a such level of hotel
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hit and miss
Epic, grand palatial architecture; bland antiquated hotel music crackling in the background. Soothing, functional sauna and steam room; clock frozen—when was battery last changed? Six receptionist staff standing around on quiet morning; checkout payment takes almost half an hour to process... this was the story of a hotel that was clearly once the gem of Hammamet but with the passage of time has lost much of its sparkle; especially for the rate charged.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, amazing facilities
Lovely hotel absolutely amazing staff who went out of there way to ensure you have a pleasant stay. Nearby attractions such as the marina and the private beach is a great touch to the hotel. The pool restaurant is something that is spectacular. I just wanted to say thank you to all the staff and to keep up the amazing work!
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

K, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel with beautiful clean beach front, quite surroundings, huge garden, the furniture is out dated, but clean and comfy, great helpful staff, 24/7 room service, great spa service full of professionals who will take good care of you, the only down side is the food which could be better, but defiantly recommend and will defiantly come back
Stayed 7 nights in Jun 2018

10/10 Excellent

Dr M, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST in Hammamet
We spent 9 days in their prestige suite which has 2 bedrooms and very spacious with a great sea view . All the staff without exceptions are super nice specially Hana from the front desk and Mona from housekeeping/ restaurant. They need to add an indoor security lock . PERFECT HOTEL . Thanks to all .
Bedroom
Living room

10/10 Excellent

Alex, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort and Spa
Have been to many hotels in five continents but all I can say this hotel is just great with excellent staff and fantastic facilities. Highly recommended

10/10 Excellent

christine, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tout simplement parfait
Employés , décoration, restaurants, service tout était comme nous l'imaginions pour un cinq étoiles .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
Excellent hôtel. The best i have seen to date. I have been one night with my wife for a special night and i'm fully satisfied with the hotel.

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Beautiful resort in all respects. Staff helpful. Room amazing. Could have done with tea/coffee facilities and complementary water tho.

8/10 Good

Ousama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay, But expensive.
Expensive, less value for the money. Had issue at the beginning with the baby cot (told to pay extra for it!!), where I booked the room for 2 adult and 2 child (1 baby cot was needed). finally they agree to provide for free. which I believe should be the case without the hassle. The stuff are very helpful and had good communication skills. they even send me a cake for my birthday which is the 1st in a hotel. it was an excellent gesture. Tried the SPA, but i didn't like the message. I have a lot of pain after. the facility itself is well taken care of and of good quality. Big thanks to the hotel management for their interventions and good well.

8/10 Good

Eisa

Liked: Staff & service, property conditions & facilities, room comfort
Nice .. But
I liked the stay .. It's just that room had bit of a smell

10/10 Excellent

pouthé

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hôtel est superbe, très propre, calme. Le personnel est vraiment au petit soin et on en devient presqu' amis, tellement ils sont gentils. Les chambres sont très confortables, sauf les sièges de la terrasse qui sont très peu confortables et hyper bruyantes au moindre déplacement. Je n'ai pas aimé aussi les petits oiseaux qui viennent picorer sur l'étal des petits déjeuners. Je n'hésiterais pas à revoir dans cet hôtel. Brigitte et Thierry
Stayed 4 nights in Mar 2024

8/10 Good

Hanane, Nice

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Jean-Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Toujours aussi agréable de séjourner à l'hôtel Hasdrubal : personnel à l'écoute et compétent, chambre spacieuse et confortable, très propre et calme, parking gratuit et surveillé.
Stayed 3 nights in Nov 2023

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon établissement, à conseiller
Toujours aussi convivial, personnel très agréable, très bon confort dans une grande chambre et toujours avec les détails appréciables comme des bouteilles d'eau, une corbeille de fruit ainsi que du thé et du café.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Benoit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Hojeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Driss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Nassim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent sejour
Excellent sejour
Stayed 3 nights in May 2022

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
les suites sont bien équipées et le personnel est disponible a tout moment,trèe belle prrestation rapport qualité prix.
Stayed 4 nights in Feb 2022
Response from Ines - service réservation on Feb 15, 2022
Cher Monsieur Christian, Nous apprécions beaucoup vos commentaires. Nous espérons vous accueillir prochainement à votre établissement préféré.

10/10 Excellent

Kaies

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Ines - service réservation on Feb 14, 2022
Merci de votre séjour dans notre établissement. Nous apprécions vos commentaires.

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Dès l’arrivée , un bouquet de roses m’attendait.. la chambre était la même que d’habitude au 4 éme. Tout le personnel est aux petits soins, du petit dej au dîner. A la piscine du spa, Nizar est exceptionnel ainsi que pour ses massages. Très à l’écoute et dévoué. Au bar de la piscine , Hassen et Anis mettent de la bonne humeur et sont très professionnels. Hassan est très réactif pour nous préparer les transat dès notre arrivée. Au restaurant, Ali et ses collègues sont très présents , un vrai plaisir. Le soir , notre table réservée était tjs décorée avec soins. Nous avons passé comme les autres années un séjour exceptionnel.J’oublie les femmes de chambre et leur décoration ds la chambre chaque jours.. C’est un réel plaisir d’y retourner, les normes sanitaires sont partout et nous nous sentons en sécurité. Un grand Merci à tous ainsi qu’au directeur.
Stayed 13 nights in Jul 2021

4/10 Poor

Fabien

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Bof, très déçu par cet hôtel
Point positif : j'ai adoré la Thalasso. Points négatifs (il y en a beaucoup) : j'ai payé une suite avec vue sur la mer. Mais j'avais plutôt une vue sur les balcons de l'hôtel à côté. Pourtant, l'hôtel était quasiment vide. Donc à ne rien comprendre. In fine, rien ne sert de prendre une chambre supérieure car vous serez déçu. Ensuite le petit déjeuner c'est plutôt 10h30. Il est annoncé comme heure limite 11h00, mais à 10h30 le personnel a presque tout rangé déjà. Enfin au sujet du personnel c'est soit excellent soit vraiment très mauvais. Par exemple le personnel de la Thalasso est excellent (aimable et professionnel). En revanche lors de mon tcheck out, la jeune femme qui a encaissée mes extrats était très très très désagréable pour rester gentil. Bref, beaucoup de points négatifs.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021