Featured Image Lobby Reception Reception Reception Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Bathroom Gym Spa Sports Facility Sports Facility Sports Facility Childrens Play Area - Indoor Childrens Play Area - Indoor Breakfast Area Breakfast Area Restaurant Restaurant Meeting Facility Meeting Facility Business Center Hotel Front Hotel Entrance Hotel Front - Evening/Night Hotel Front - Evening/Night
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Room type

Standard Double Room, 1 Double Bed with Sofabed

Max Occupancy: 4 guests (up to 2 children)

Standard Twin Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Standard Double Room

Max Occupancy: 2 guests

Superior Double Room, 1 Double Bed with Sofabed

Max Occupancy: 4 guests (up to 2 children)

Get an overview of this hotelFamily-friendly Hamburg hotel in Hohenfelde, near Hamburger Kunsthalle

Location

This family-friendly Hamburg hotel is located in Hohenfelde, within 1 mi (2 km) of Alster-Schwimmhalle, Hamburger Kunsthalle, and Moenckebergstrasse. Hamburg City Hall and St. Michaelis Church are also within 3 mi (5 km).

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a steam room, and a business center.

Room Amenities

All 210 soundproofed rooms provide free WiFi, free wired Internet, and sofa beds. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, room service, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to a sauna, Novotel Hamburg Alster features a steam room and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This family-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

  • Sauna
  • Fitness facilities
  • Restaurant
  • Bar/lounge
  • 24-hour front desk
  • Total number of rooms - 210
  • Safe-deposit box at front desk
  • Number of floors - 5
  • Breakfast available (surcharge)
  • Free newspapers in lobby
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free WiFi
  • Free wired high-speed Internet
  • One meeting room
  • Luggage storage
  • Turkish bath/Hammam
  • Business center
  • Laundry facilities
  • Multilingual staff
  • Year Built 2004
  • Number of buildings/towers - 1
  • Steam room
  • Television in lobby
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Family Friendly Amenities

  • Family Hotel
  • Free Wi-Fi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Deep soaking bathtub
  • Satellite TV service
  • Iron/ironing board (on request)
  • In-room safe
  • Desk
  • Sofa bed
  • Free WiFi
  • Free wired high-speed Internet
  • Free newspaper
  • Soundproofed rooms
  • Climate control
  • Room service (limited hours)
  • LCD TV
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Novotel Hamburg Alster has a restaurant on site.

Room service (during limited hours) is available.

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Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Bicycle rentals nearby
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Spa Services

  • Sauna in spa

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees

A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Self parking fee: EUR 17 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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