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Reviews of Elbbrücken Hotel

3 out of 5
Elbbrücken Hotel
Billhorner Muehlenweg 28, Hamburg, HH

Reviews

7.8

Good

Rating 10 - Excellent. 57 out of 302 reviews" "
Rating 8 - Good. 168 out of 302 reviews" "
Rating 6 - Okay. 61 out of 302 reviews" "
Rating 4 - Poor. 12 out of 302 reviews" "
Rating 2 - Terrible. 4 out of 302 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Peter

Travelled with family
Free parking is advertised. The hotel has 2 parking spaces that are free. Free parking on the street at night but not during the day. 10 EUR for parking in the cellar. Ok hotel for one night if you are traveling.
Stayed 2 nights in Jul 2021
Response from Rez on Jul 27, 2021
Thank you for your feedback, but outside is free parking, around the hotel. About 6 spaces (200meters from the hotel) have a parking disc.

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Sep 2020

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good food just down road,Parking a bit of a pain.Would use again though when in area.
Stayed 1 night in Jan 2020
Response from REZ on Jan 26, 2020
Thank you for your feedback. Sincerely your Elbbrücken Hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nothing fancy but solid hotel. Have stayed there twice. Breakfast is good but again not too fancy.
Stayed 1 night in Dec 2019
Response from REZ on Dec 29, 2019
Vielen Dank für ihre Bewertung. Mit freundlichen Grüßen Ihr Elbbrücken Hotel

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good except for no computer
Hotel was very reasonably priced for Hamburg, staff was very helpful and friendly, hotel was clean and comfortable, and public transportation (bus) was nearby. The only drawback was that I write a travel column and only reserve hotels with computers. The U.S. hotels.com website stated the hotel had one and they did not. I was fortunate to find an internet shop down the block but they need to remove that information from the website.
Stayed 5 nights in Sep 2019
Response from rez on Sep 17, 2019
Thank you for your feedback

6/10 Okay

johnc, Fairfax, Va

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property was overpriced for the quality and location. I did not like the internet being limited.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2017

4/10 Poor

Sal, Riverside, CA

Disliked: Staff & service, property conditions & facilities, room comfort
Very expensive for the comfort provided
I chose this especially for the free parking and was advised to park on the street. If you want to park in their garage it's ten more euros per night. They should say free parking on the street and not within our premises when you book. Rooms are small and the elevator can barely fit your luggage not to mention if you want to ride with your luggage lol. We overpaid a lot by choosing this hotel because we had a rental car. Breakfast is ok and included with the price so I guess that's the only plus that I can say about this hotel. Will probably never stay here again.
Stayed 2 nights in Nov 2017
Response from C. Meyer on Dec 16, 2017
Thank you for your feedback. We are sorry that you were not satisfied with our hotel. Maybe you give us another chance. Sincerely, your Elbbrücken hotel.

6/10 Okay

Justin, Norway

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Very inflexible!
Checked in late due to a flat tire and asked to have a later checkout time and was not given any flexibility nor were they very helpful with regards to parking.
Stayed 1 night in Jun 2017
Response from Rezeption: C. Meyer on Jul 25, 2017
Thank you for your feedback. We'll follow suit. Yours sincerely your Elbbrücken hotel

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds
Hotel was fine is rather basic. Staff were very pleasant and helpful. Room was small but bed was comfortable. Breakfast was simple and there was more than enough to eat.
Stayed 2 nights in May 2017

8/10 Good

Andrew

Liked: Staff & service
Not a bad hotel
Hotel location is OK, not in the nicest part of Hamburg though but only 15 minutes on the number 3 bus to the Rathaus and shops. Neighbourhood seems a bit dodgy at night though. Our room was OK, bit dated but clean and tidy. Be aware that they charge €10 deposit for safe case key and €3 per day; why? It's in the room so let people use it for free, same goes for the bottled water at €2. Breakfast was actually really nice and good quality produce. Probably wouldn't stay again, but only because we'd stay in another part of Hamburg.
Thanks for your comment. The fees for the water and the safe are for the additional service for our hotel. Best Regards Your Elbbrücken-Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tien, Riskkov

Liked: Cleanliness
Disliked: Staff & service
Expensiv hotel with little servie. Room is old and television with very small screen and only german. Only free internet for one device. Possible to find free parking.

10/10 Excellent

Eddy, Stirling, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent access to city centre
A splendid pied-à-terre from which to explore this fine city, I was able to explore and return to "base" without any trouble - thanks to the hotel management's sound advices and the patience of the local bus drivers. I'd certainly wouldn't hesitate in returning to this hotel, though would ask for a larger room as a single traveller. Hopefully the lift will soon be repaired, though walking off some calories is no bad thing! Evening and lunch meals are not provided, but breakfast is generous with a variety of quality foods which kept me going past lunch-time. The coffee was particularly good: real, complemented with the correct milk (unlike many places in the UK which serve watered-down milk... I think it's called "skimmed"!).

8/10 Good

Bahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Very cute and clean hotel. Just what you need for a budget weekend away. Very good price and the staff were really helpful and kind. No need to take taxis to go in and out of town centre, just take bus M3 and you will be there in 10 mins.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jenny, Canberra, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Could be good but noise makes sleep very difficult
We had a small double room on the 1st floor facing the street in early June. The beds were very comfortable, the room and bathroom were clean, the breakfast was good, we easily found free parking on the street. But, the hotel and our room was uncomfortably hot even though the heating was off. It was so hot it was difficult to sleep. If we opened the windows at night for cool air, the noise from traffic and people talking loudly and yelling in the street directly below the hotel windows kept us awake until the early hours of the morning. We stayed 6 nights and it was the same every night. Our room was next to the lift so we also had the noise of the lift making sleep even more difficult. There is no airconditioning.

8/10 Good

Tak Chung, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and tidy, not far from the city center
I visited Hamburg for sightseeing and stayed in that hotel for one night. Although the location is not in the city center, it is quite easy to get there by just taking 15 mins bus. As a tourist, it is a reasonable choose considering of convenience and price. Room is clean and comfortable. Price is just 53 Euro for a single room and include a not bad breakfast. One problem for this hotel is the slow Internet speed. Actually it is unable to view streaming video and even make a skype call in there.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Overnight Travellers

Liked: Cleanliness, room comfort
Good Enough for one night
It was very nice to have internet and breakfast in the morning. The breakfast could be improved with some hot items added to the meat and cheese selection. Although it had access to the bus stop, it is not really located close to the center of town or the sights. Great for one night stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David

Liked: Staff & service
Riesen Wasserfleck im Zimmer an der Decke.
Stayed 1 night in Apr 2024

8/10 Good

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gereist als Einzelperson. Großes Zimmer mit kleinem Bad. Ruhig, sauber. Frühstück gut, leider kein Kaffeeautomat, deshalb kein Cappuccino.
Stayed 1 night in Feb 2024

8/10 Good

Jochen

Stayed 1 night in Dec 2023

2/10 Terrible

Fabian

Liked: Staff & service
.
Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Stayed 1 night in Jun 2023

8/10 Good

Venzel

Stayed 1 night in Jun 2023

8/10 Good

Deniz Nur

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Kurztrip Hamburg
Wenn man keinen Komfort erwartet ist es zum übernachten o.k. Eine Renovierung wäre angebracht. Das Personal ist nett und das Frühstück ist gut
Stayed 1 night in Mar 2023

10/10 Excellent

Jenny

Stayed 1 night in Feb 2023

10/10 Excellent

Jan Stark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Levede fuldt op til forventning
Fine værelser, god rengøring, fin morgenmad. Det kræver offentlig transport, taxi eller egen bil for at komme til centrum.
Stayed 1 night in Dec 2022

8/10 Good

Manuela

Travelled with family
Liked: Cleanliness, staff & service
Preis/leistung ist gut.Man ist zu fuss oder öffentlichen Verkehrsmittel schnell in der Innenstadt.
Stayed 1 night in Oct 2022

10/10 Excellent

Stefan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel 🏨 war sehr sauber, bequem und hat eine super Verkehrsanbindung 👍
Stayed 1 night in Aug 2022

10/10 Excellent

christer rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rimelig og bra
Greit hotell for en dag, litt på utsiden av sentrum. Rimelig og bra.
Stayed 1 night in Aug 2022

8/10 Good

Bjarne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

Françoise

Liked: Cleanliness
Disliked: Room comfort
trop loin du centre historique
Stayed 1 night in Jun 2022

10/10 Excellent

Bernd

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2021
Response from Rez on Jan 4, 2022
Danke für Ihre Bewertung

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Fair pris - Venligt personale - Lidt trist kvarter, men centralt beliggende med rimelige transportmuligheder, både til og fra hotellet og Hamburg centrum.
Stayed 2 nights in Nov 2021
Response from Rezeption on Nov 23, 2021
Danke für Ihr Feedback. Mit freundlichen Grüßen Ihr Elbbrücken Hotel

8/10 Good

Verified traveller

Liked: Cleanliness
Ting kan forbedres!
Rumventilation mangler! Vinduerne bliver våde af dug så man ikke kan se ud! Tv står på skrivebordet. Det ville være bedre hvis det hang på vægen foran sengen!
Stayed 1 night in Oct 2021

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben uns wohlgefühlt!
Sehr netter Empfang, schönes Zimmer, nettes Personal!
Stayed 1 night in Sep 2021

10/10 Excellent

Steen

Liked: Cleanliness, property conditions & facilities, room comfort
de glemte lige at fortælle at den extra pose med håndklæder var fordig de ikke har daglig rengøring
Stayed 2 nights in Sep 2021

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from rez on Jul 30, 2021
Danke für die Bewertung

6/10 Okay

Henrik

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Stefan

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020