Indoor pool

Reviews of Courtyard by Marriott Hamburg Airport

Courtyard by Marriott Hamburg Airport
Flughafenstr. 47, Hamburg, HH

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews" "
Rating 8 - Good. 343 out of 1001 reviews" "
Rating 6 - Okay. 80 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place good delicious, clean, and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very friendly staff!
Stayed 1 night in Feb 2024

10/10 Excellent

RACIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Cou
Stayed 1 night in Feb 2024

10/10 Excellent

Corinna, Pittsburgh

Stayed 1 night in Feb 2024

10/10 Excellent

Olga

New, modern. Clean. Close to the airport
Stayed 1 night in Jan 2024

8/10 Good

Josef

Stayed 2 nights in Jan 2024

8/10 Good

Radwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect for the weekend
Stayed 2 nights in Jan 2024

10/10 Excellent

Tineke

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine ,the staff was very friendly and helpful.
Stayed 1 night in Jan 2024

2/10 Terrible

Mary Van, Williamsburg

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty and moldy. The fridge was broken and complained several times then they switched room and the fridge was broken in the new room. I had to dispose of $8500 in medication that required to be chilled. The shower was dangerous as it has this crazy drain slop and it was slippery. Room service came and different times of the day as early as 10 and if you were not ready then they skipped you for the day. And the noise my god the noice. I am not sure if they were remodeling over night but all the banging and furniture movement over night was insane! Just as insane as them shampooing carpets at 0700 in the morning in the hallways with this super loud industrial cleaner. The restaurant has super limited selection for food and the prices were crazy expensive. Certain good you could only eat in the restaurant then if you wanted a burger then you had to eat it in the bar 2 feet away! The parking cost me 179 euros but if you stay one night you can park there for 14 days no or free if your flying out. We booked for the amenities such as the pool but no pool it was under construction. Very very disappointed in this. NOT Marriot quality by any means. They should be ashamed to have there name on this hotel.
Stayed 22 nights in Dec 2023

8/10 Good

Ha

Liked: Cleanliness, staff & service
The hotel is very close to airport so it’s a good choice if you have early flight. The room is normal, not spacious. There are no slippers and limited amenity

10/10 Excellent

Junko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation from the airport. Nice hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

ami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the location is great if you want to stay near the airport with access to city. underground parking is nice, breakfast was fair
Stayed 2 nights in Nov 2023

10/10 Excellent

Rafael

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Clean, very modern. Excellent breakfast. Customer friendly service. Conveniently close to the airport. Would definitely stay again.
Stayed 1 night in Oct 2023

8/10 Good

Jerry

Stayed 1 night in Oct 2023

4/10 Poor

maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Maya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a broken arm and my arm was in a sling. When I entered the restaurant, the waitress waved to a table, said 'Sit there.' and left.
Stayed 1 night in Sep 2023

10/10 Excellent

Berajelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Sep 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Close to airport. Friendly staff :)
Stayed 1 night in Sep 2023

8/10 Good

O Wern

Business traveller
Liked: Cleanliness, staff & service
It was okay! But fell a bit short of my expectations for a 4 star hotel Clean room and basic amenities there. But it just didn't feel 4 star. No one to help me carry my heavy bags in (not like I need it, but other hotels snatch my bags from me) Corridors seemed dark and maybe slightly eerie at night. Pillows too soft. Upon request for harder pillow it was not available Counter staff were super polite and awesome and helpful. Bathroom was also well equipped albeit small
Stayed 4 nights in Aug 2023

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities
The restaurant attached was very high priced for the area.
Stayed 1 night in Aug 2023

10/10 Excellent

Wolfgang reitz

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport.
Stayed 1 night in Aug 2023

10/10 Excellent

Mallika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and the shuttle service,
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Yair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful with early check-in.
Stayed 1 night in Aug 2023

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport terminal
Stayed 1 night in Jul 2023

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and convenient to airport…
We loved our short time at the hotel. My wife said it was one of the nicest rooms we’ve ever had as a family as it was so spacious and well equipped with all that we needed. Appreciated the tea and coffee making facilities and very comfortable beds…great quality sofa bed for our son. We had dinner in the restaurant and while it was of good quality the portions were very small considering the price. This was our only negative of our stay. The free shuttle service to the airport was great on a very wet morning. We wish that it was located somewhere that we would holiday in rather than just an overnight stay for a flight.
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Property conditions & facilities
All the staff was great!
Stayed 1 night in Jul 2023

8/10 Good

Gullermo

Stayed 1 night in Jul 2023

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, walking distance from the airport and the subway station. The staff are great and always willing to go the extra mile. Friendly people from the transportation lady and the people at the front desk.
Stayed 1 night in Jul 2023

10/10 Excellent

Marion

Stayed 1 night in Jul 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel- perfect for my needs
Stayed 1 night in Jul 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Mehrdad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We asked for a 1 bedroom suite but we were given a suite that loked like a long boardroom with a bedroom at the end. It looked nothing like the pictures on your website. And we were expecting a bathtub but the bathroom had shower only. I am not sure who is responsible for the room descriptions, Expedia or the hotel, but we rely heavily on accurate pictures and descriptions, when we choose a hotel, and we often pay more money to get what we want. So to pay more yet not get what we are expecting is very frustrating
Stayed 1 night in Jun 2023

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best stay we ever had in any hotel in Hamburg we stayed before. We have been in our hometown more than 30 times since we left Germany.We are born in Hamburg and stayed mostly in downtown Hotels before. This Marriott at the airport was the best. Service, cleanliness, and quiet room , good bathroom, with a good small fridge and spacey seating area made it feel homey. We were surprised being at the proximity of the airport there was no noise from planes starting or landing due to excellent soundproofing. The complaints about instant coffee ---- we purchased coffee bags ( like teabags) to make our morning coffee in the room. Also to mention the excellent transit connections from this location( bus, Hochbahn, S Bahn. We will stay with Marriott Courtyard again when we come back to Hamburg.
Stayed 20 nights in May 2023

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable experience, friendly and professional staff, spotless facilities, nice restaurant, very conveniently located. On my next trip to Hamburg, this will definitely be my first choice hotel.
Stayed 1 night in Jun 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience to the airport was our priority and walked and took their shuttle. Both were easy.
Stayed 1 night in Jun 2023

10/10 Excellent

Awilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENCHANTING
Stayed 2 nights in Jun 2023

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience all together. Very friendly and professional staff, spotless property and facilities, excellent cuisine, perfect shuttle service to/from the airport. If I'll ever have to travel to Hamburg again, I will definitely book a reservation here.
Stayed 1 night in Jun 2023

6/10 Okay

Marina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Service and attitude of some staff was pretty bad. And nowhere to be found. Also their swimming pool closed for sometime, not mention in reservation page. Prices were very high, and in the top of this we were overcharged for a beer. The only good thing was a quiet location of the room and a room itself was decent.
Stayed 4 nights in Jun 2023

10/10 Excellent

nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much to Brigette and Milanu who let us check in early on June 8th. My wife had a bad headache, I had a sinus cold, and we both needed a rest from holidays. The restaurant was a bit pricey with fancy menu items, but the burger was delicious.
Stayed 1 night in Jun 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet despite being very close to the airport. Handy when you have a very early flight to catch. Only slight issue is that the airport shuttle only leaves every 30 minutes (and only has 8 seats) so you need to make sure you catch it (ours actually left 5 mins ahead of schedule - luckily we were among the 8 people that made it)
Stayed 1 night in Jun 2023

8/10 Good

Cara, Superior

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were American's with little knowledge of German and the staff was great at helping us find what we needed.
Stayed 1 night in May 2023

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
The staff - both the woman at the Reception as well as the man there the next morning - were exceptionally pleasant and helpful.
Stayed 1 night in May 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I used this location as a pre-cruise hotel. The manager was extremely helpful in advising me about transportation and shuttles. Staff was very friendly.
Stayed 1 night in May 2023