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Reviews of Van der Valk Hotel Haarlem

4 out of 5
Van der Valk Hotel Haarlem
Toekanweg 2, Haarlem

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 902 reviews" "
Rating 8 - Good. 362 out of 902 reviews" "
Rating 6 - Okay. 109 out of 902 reviews" "
Rating 4 - Poor. 34 out of 902 reviews" "
Rating 2 - Terrible. 12 out of 902 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked this hotel mainly because of its facilities and the convenient parking, it was everything that we had hoped for. The room was good the reception was excellent and the bar and restaurant had good staff. Overall the staff were young but very efficient.
Stayed 3 nights in Apr 2024
Response from Chloe on Apr 7, 2024
Goedemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Met vriendelijke groet, Receptie

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2024
Response from britt on Jan 26, 2024
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Accommodating in trying circumstances
We did an emergency dash to see an elderly relative leaving on Christmas Day evening & driving through the night, to see them on Boxing Day morning, so we were very glad we were allowed to check in a little early after our visit, so we could get some sleep. We were also pleased that the chef prepared us a meal for dinner that we had in the bar, when the hotel was holding a Festive Buffet & a 5 course dinner for 100's of people due to it being Christmas.
Stayed 1 night in Dec 2023
Response from britt on Jan 9, 2024
Good afternoon, Thank you for taking the time to post a review of our accommodation. We are glad to hear that you enjoyed your time at Hotel Haarlem. We hope to see you again soon!Kind regards, Reception

10/10 Excellent

Carlos

Stayed 1 night in Dec 2023
Response from britt on Dec 25, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
Beautiful rooms & bathrooms. Excellent breakfast. Polite & professional staff.
Stayed 2 nights in Nov 2023
Response from vila on Nov 23, 2023
Dear sir/madam,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Front office Hotel Haarlem

10/10 Excellent

Patrizia

Stayed 2 nights in Oct 2023
Response from Chloe on Oct 27, 2023
Goedemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Met vriendelijke groet, Receptie

8/10 Good

David

Was just good
Stayed 2 nights in Oct 2023
Response from Chloe on Oct 23, 2023
Goedemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Met vriendelijke groet, Receptie

10/10 Excellent

Angelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to city center and marvelous breakfast to start your day with a smile
Stayed 2 nights in Sep 2023
Response from Chloe on Oct 16, 2023
Goedemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

10/10 Excellent

Len

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Location was good, bus terminal was short walk out the front of the hotel. Would stay there again.
Stayed 3 nights in Sep 2023
Response from britt on Oct 5, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property was new and generally clean but attention to detail is lacking. Wash cloths limited or unavailable even upon request. Tea/coffee/sugar not replenished over a six-day stay. Room not adequately clean, trash not removed, and cleaning items left in the room.
Stayed 6 nights in Sep 2023
Response from Chloe on Oct 3, 2023
Dear Guest,Thank you for your review. We appreciate this feedback.We will definately discuss this matter with our housekeeping team, so this will not happen again.Thank you for taking the time to let us know this.Kind regards,Front office

8/10 Good

Patrick, Royal Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff
Stayed 3 nights in Sep 2023
Response from Chloe on Oct 3, 2023
Dear guest,thank you for your review.We appreciate the positive feedback.kind regards.Front office

10/10 Excellent

Christina J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the van der Valk Hotels very much, excellent service, friendly staff, cleanliness 10+, we will definitely refer friends and family when they make plans to visit Holland to van der Valk Hotels.
Stayed 1 night in Sep 2023
Response from Chloe on Oct 3, 2023
Dear guest,Thank you for your review.We appreciate the positive feedback.Kind regards,Front office

8/10 Good

Christina J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tom on Sep 26, 2023
Good afternoon,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind Regards,Front Office

10/10 Excellent

Robert

Stayed 3 nights in Sep 2023
Response from Chloe on Oct 27, 2023
Goedemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Met vriendelijke groet, Receptie

10/10 Excellent

Darren

Stayed 2 nights in Sep 2023
Response from Tom on Sep 22, 2023
Good evening,Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Hotel Haarlem. We hope to see you again soon!Sincerely,Front desk

10/10 Excellent

Christina J

Stayed 1 night in Sep 2023
Response from Brit on Sep 17, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

8/10 Good

Sebastiaan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Response from Vila on Jul 25, 2023
Dear sir/madam,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Team Hotel Haarlem

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not all vdValks are the same & not what they were
We stay here a lot as we have elderly family in NL nearby, on our visit this time we thought we'd stop at the van der Valk we had our wedding night in 29yrs ago. So in comparison: the rooms were similar, the other vdV hotel had a better & nicer looking selection of toiletries (now wishing I'd taken more photos) they had an information book on the desk about the hotel in both Dutch & English, & a note pad & pen, Haarlem has neither. I didn't pick up the free magazine at the other hotel as I thought I'd pick it up in Haarlem, except they have completely different magazines. Now as we've stayed at this hotel many times over the last 5yrs, we've noticed many cut backs - you used to have a minibar fridge in the room that you could put food in that we may have bought, to keep it fresh but they have been turned off due to power costs. You used to be able to to watch UK & USA tv channels, not any more, they have cut paying for those. Last year they told us the antenna was being fixed, obviously still waiting. Now to breakfast, this is where Haarlem on balance just won out, they have a greater selection on offer, although I would note that it has gone down over the last few years, you used to Krenten bollen (fruit buns) not now, the jam was in jars, now its now pump action into small dish, there is no cream cheese to go with smoked salmon, juices have also suffered the squeeze of 'cost of living crisis' but still love that I can have a glass of prosecco at breakfast.
Stayed 1 night in Jul 2023
Response from vila on Jul 24, 2023
Dear sir/madam,Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you contact me directly to discuss your experience in more detail.I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make this right. Sincerely,Team Hotel Haarlem

10/10 Excellent

JR

Stayed 1 night in Jul 2023
Response from vila on Jul 29, 2023
Dear sir/madam,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Kind regards,Team Hotel Haarlem

8/10 Good

Jans, Kingston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, clean property, fantastic friendly staff. Could use better storage, space for clothing. Hotel restaurant has fantastic food.
Stayed 6 nights in Jun 2023
Response from britt on Jul 12, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

2/10 Terrible

Maricruz

Stayed 6 nights in Jun 2023
Response from britt on Jul 2, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We hopen u snel weer te zien!Vriendelijke groet, Receptie

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Van der Valk hotel was a great hotel for our family of 5. We stayed in the family suite with 2 bunk beds and 1 King. Very large and very nice. The toilet was separate from the shower / tub abs sinks which was nice and the beds and pillows were very confortable. Probably the nicest beds and pillows we’ve had our entire Europe trip of 5 countries. I would highly recommend this hotel.
Stayed 1 night in Jun 2023
Response from Britt on Jul 2, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We hopen u snel weer te zien!Vriendelijke groet, Receptie

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from britt on Jun 28, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We hopen u snel weer te zien!Vriendelijke groet, Receptie

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great, but is outside of downtown Haarlem, which is the quaint and lovely part of town. Uber cost me around €10 per trip to get to there (or the main station). It’s a great hotel, but if you’re in Haarlem on tourism, planning on traveling to Amsterdam on a daily basis, it’s not a good option.
Stayed 2 nights in Jun 2023
Response from Britt on Jun 28, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We hopen u snel weer te zien!Vriendelijke groet, Receptie

2/10 Terrible

Laila

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very disappointing stay
The hotel was rated 4 star but it’s not to the quality of four stars hotels. I arrived in the evening at 9pm where they don’t have staff to help with my bags, no housekeeping available I need to go downstairs to pick up any amenities I need. The room was too hot the air condition is damaged. Next day they told me it’s under repair and unfortunately they did not fix it I had to spend my two nights with less sleep upon check out they said the AC system needed lots of work to be done. This was called miss management as it’s summer they should have had better maintenance and they should have inform their guests prior to arrival’s.
Stayed 2 nights in Jun 2023
Response from vila on Jun 19, 2023
Dear Laila,Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, and I humbly request that you contact me directly to discuss your experience in more detail.I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services, identify training opportunities, and provide an outstanding guest experience. I look forward to hearing from you and learning how we can make this right. Sincerely,Team Hotel Haarlem

10/10 Excellent

Coby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, roomy, with very good restaurant and bar area - worth my stay.
Stayed 6 nights in May 2023
Response from britt on Jun 13, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff were really friendly. The food was fantastic. Would stay there again.
Stayed 3 nights in May 2023
Response from britt on Jun 5, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Check in was not the friendliest I’ve ever experienced, directions to room unclear and no offer to help make the stay easier (like how to get the bus into Haarlem). Room was beautiful and the breakfast wonderful.
Stayed 3 nights in May 2023
Response from britt on Jun 1, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, ReceptieBritt

6/10 Okay

Aenne

Stayed 3 nights in May 2023
Response from britt on Jun 1, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, ReceptieBritt

10/10 Excellent

Anna

Stayed 1 night in May 2023
Response from Vila on May 10, 2023
Dear Anna,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!- Front office

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable, with balcony
Stayed 6 nights in Apr 2023
Response from Gosse on May 7, 2023
Good afternoon,Thank you for taking the time to post a review of our property. We are happy to hear that you enjoyed your time at Hotel Haarlem. We hope to see you again soon!Sincerely,Front desk

10/10 Excellent

Mandana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, spacious rooms, free parking, great breakfast, Many spaces to sit and relax. Can rent bicycles right at the hotel. Within walking distance of the center of Haarlem.
Stayed 2 nights in Apr 2023
Response from Vila on Apr 24, 2023
Hi,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!- Front office

10/10 Excellent

Lenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, easy access to bus/trains… restaurant food had great selection for buffet and menu items
Stayed 2 nights in Apr 2023
Response from Vila on Apr 24, 2023
Hi,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!- Front office

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Vila on Apr 22, 2023
Hi!Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!- Front office

8/10 Good

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel but pricy during tulip season
Apart from the price sticker shock - yes, it was a busy time dure to tulip season - the hotel is clean and comfortable. However, the more expensive the hotel, the more expensive it becomes... a 13 euro charge for delivering room service, for example (though the food was excellent). It's a 30 minute stroll from the beautiful center of Haarlem with all its history and lively street cafes - about a five-minute Uber trip - and buses are just around the corner (tap in and off with any debit card). Haarlem is a beautiful town!!! Watch out for the low ridge of tiles at the door to the bathroom and loo (ouch, stubbed toe). There is no light switch for the loo - it's operated when you open the door (took me ages to figure it out searching for the switch) - which can be a bit blinding in the night if you are sensitive to light.
Stayed 3 nights in Apr 2023
Response from Vila on Apr 17, 2023
Hi,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hotel Haarlem. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!- Front office

10/10 Excellent

rama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, quiet and convenient
Stayed 4 nights in Apr 2023
Response from Britt on Apr 13, 2023
Good afternoon, Thank you for taking the time to post a review of our accommodation. We are glad to hear that you enjoyed your time at Hotel Haarlem. We hope to see you again soon!Kind regards, Reception

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The Hotel is very nice. Amazing quality for a reasonable price
Stayed 1 night in Mar 2023
Response from Britt on Mar 14, 2023
Goeiemiddag, Bedankt dat u de tijd heeft genomen om een beoordeling van onze accommodatie te plaatsen. We zijn zo blij om te horen dat u genoten heeft van uw tijd in Hotel Haarlem. We hopen u snel weer te zien!Vriendelijke groet, Receptie

10/10 Excellent

Dean

Stayed 15 nights in Jan 2023
Response from Britt on Feb 19, 2023
Goeiemiddag, hartelijk dank voor uw reactie.

10/10 Excellent

Sandy p

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Response from Ben Postema on Jan 5, 2023
Dear Sir / Madam, Thank you very much for sharing your nice review! We greatly appreciate this! We look forward to welcoming you again in our hotel. We will do everything to make sure you have a carefree stay. Sincerely, Ben Postema, Front office

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, room comfort
Love the breakfast
We love the variety at breakfast, but it would be nice if the bacon wasn't so crispy.
Stayed 2 nights in Dec 2022
Response from Ben on Dec 11, 2022
Dear Sir/Madam, Thank you for sharing your recent experience of staying at Hotel Haarlem. It is a pleasure to read that you enjoyed the hotel. We truly hope to welcome you back! If there is anything we can arrange for a future visit, please do not hesitate to contact us directly so we can try to make your next stay even more memorable. Kind regards,Ben PostemaHotel HaarlemFront Office

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointing given our 4th stay for the year.
Check-in was fine, although I don't recall picking ground floor rooms, when I booked. In our room the desk lamp was loose & in our children's room the detail mirror was leaning against the main mirror & when our daughter touched it, it fell apart. I found the pillows too high & was advised they have no other options.
Stayed 2 nights in Dec 2022
Response from Samara Vermeulen on Jan 1, 2023
happy new year first!we have certain room types that are only on a low floor, apologies for that.unfortunately we do not have any other pillows, apologies again for that.in connection with the lamp and mirror that is annoying to hear, we would like to know whether you have discussed this with our colleagues and what has been done about it.best regards,Samara

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Ben Postema on Nov 19, 2022
Dear Sir/Madam, Thank you for sharing your recent experience of staying at Hotel Haarlem. It is a pleasure to read that you enjoyed the hotel. We truly hope to welcome you back! If there is anything we can arrange for a future visit, please do not hesitate to contact us directly so we can try to make your next stay even more memorable. Kind regards,Ben PostemaHotel HaarlemFront Office

10/10 Excellent

Dean

Stayed 8 nights in Sep 2022
Response from Ben Postema on Oct 22, 2022
Dear Sir / Madam, Thank you very much for sharing your nice review! We greatly appreciate this! We look forward to welcoming you again in our hotel. We will do everything to make sure you have a carefree stay. Sincerely, Ben Postema, Front office

2/10 Terrible

Rafa

Stayed 1 night in Sep 2022

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Ben on Sep 18, 2022
Dear Sir / Madam, Thank you very much for sharing your nice review! We greatly appreciate this! We look forward to welcoming you again in our hotel. We will do everything to make sure you have a carefree stay. Sincerely, Ben Postema, Front office

10/10 Excellent

Bungnyun

Stayed 1 night in Sep 2022
Response from Ben on Sep 18, 2022
Dear Sir / Madam, Thank you very much for sharing your nice review! We greatly appreciate this! We look forward to welcoming you again in our hotel. We will do everything to make sure you have a carefree stay. Sincerely, Ben Postema, Front office

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ben on Jul 20, 2022
Dear Sir/Madam, Thank you for sharing your recent experience of staying at Hotel Haarlem. It is a pleasure to read that you enjoyed the hotel. We truly hope to welcome you back! If there is anything we can arrange for a future visit, please do not hesitate to contact us directly so we can try to make your next stay even more memorable. Kind regards, Ben Postema

10/10 Excellent

Philip

Stayed 1 night in Jul 2022

10/10 Excellent

Trevor, Bellingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great major remodel of the hotel. Feels like it’s brand new. Very thoughtful design and tons of space for a European hotel. Would recommend and stay again in a heart beat.
Stayed 1 night in Jul 2022
Response from Ben Postema on Jul 12, 2022
Dear Sir/Madam, Thank you for sharing your recent experience of staying at Hotel Haarlem. It is a pleasure to read that you enjoyed the hotel. We truly hope to welcome you back! If there is anything we can arrange for a future visit, please do not hesitate to contact us directly so we can try to make your next stay even more memorable. Kind regards, Ben Postema

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Was shocked when we arrived, as this was one of the cheaper hotels available in Haarlem. It was stunning, everything looked brand new and the rooms were very nice. The bar service wasn't brilliant - I think the person was new so we ended up double paying for drinks and getting mostly head in the beer. Otherwise a great stay!
Stayed 3 nights in Jun 2022
Response from Ben Postema on Jul 12, 2022
Dear Sir/Madam, Thank you for sharing your recent experience of staying at Hotel Haarlem. It is a pleasure to read that you enjoyed the hotel. We truly hope to welcome you back! If there is anything we can arrange for a future visit, please do not hesitate to contact us directly so we can try to make your next stay even more memorable. Kind regards, Ben Postema