Piscine sur le toit

Paradise Grand Cruise – Avis

5 out of 5
Paradise Grand Cruise
Tuan Chau Marina, Ha Long, Quang Ninh

Avis

9,8

Exceptionnel

Note de 10 – Excellent, d’après 8 avis sur 9." "
Note de 8 – Bien, d’après 1 avis sur 9." "
Note de 6 – Acceptable, d’après 0 avis sur 9." "
Note de 4 – Médiocre, d’après 0 avis sur 9." "
Note de 2 – Terrible, d’après 0 avis sur 9." "

9,6/10

Propreté

10/10

Service et personnel

10/10

Commodités

8,8/10

État et installations de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Kareena

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing cruise - safe, clean, luxury and felt very spoilt and looked after. Food was delicious and plentiful. The staff went out of their way to look after us. What a treat to experience the bay this way.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Michael

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Can’t fault the cruise or the staff who were brilliant.. But if you get up early to marvel at the views of a world UNESCO heritage site your going to be extremely disappointed and annoyed to see a HUGE amount of floating rubbish deposited by boats of all kinds including the boats that brought you there..!! We did see one small boat attempting to clean up some rubbish with a small net with very little impact. Please Vietnam look after your UNESCO site a lot better than you are.
Séjour de 2 nuits en avril 2024
Paradise Grand Cruise Team a répondu le 2 mai 2024
Dear Mr. Michael,Thank you for sharing your experience with us. We truly appreciate your kind words about the cruise and the brilliant staff.We are genuinely sorry to hear about the disappointment and frustration you felt upon encountering a significant amount of floating rubbish in the area. We share your concern, and we understand the importance of preserving and protecting this iconic location.We will certainly address this issue with the relevant local authorities and work towards ensuring better protection and preservation of the area. Your feedback is extremely valuable, and it will help us in advocating for the responsible management of this UNESCO site.We hope that we will have the opportunity to welcome you back in the future to experience a more positive and pristine environment at this remarkable location. Thank you for choosing to cruise with us!Best regards,

10/10 – Excellent

Samantha

Séjour de 1 nuit en février 2024
Paradise Grand Cruise Management Team a répondu le 28 févr. 2024
Dear Valued Guest,Thank you so much for your genuine feedback about your experience on our cruise!We are delighted to know that you had a satisfactory experience.We hope to see you again in Vietnam for another amazing experience in our country.Best regards,

10/10 – Excellent

Abby

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en janvier 2024
Paradise Grand Cruise Team a répondu le 12 janv. 2024
Dear Ms. Abby,Thank you so much for your positive feedback.We're glad to know you enjoyed the cruise.Hope we'll have another chance to welcome you back soon.All the best.

10/10 – Excellent

Diane

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en novembre 2023
Paradise Grand Cruise Team a répondu le 20 nov. 2023
Dear Madame,We're grateful for your positive feedback on your experience with our cruise. We hope we have more opportunities to welcome you back to Vietnam in the near future.We wish you all the best.