This place is perfect!!!! I would give it a 100 stars if I had a chance. The ladies at the front desk are so nice, kind, helpful, warm-hearted, easy going, and always smiling and ready to help. Especially thanks to Yajaira, she is a super helpful and nice person, I had the best check-in experience in my entire life. She is very professional, kind, helpful, and gave me all the information I need. She even gave me the courage to hike up the Volcano Fuego. The room is very very spacious, it is huge.... And I have two balconies in my room, can you belive it????? Sunlight shines directly into the house and it gives you a great mood for the day. The view from the room is great, you can see the mountains and volcanos over there. They even have coffee makers and capsules in the room, if you are a coffee lover like me, that would be one of the greatest part of the room. They even have the whole set of Kitchenware in the room including a microwave, cookers, and a bar counter. How nice! Wish this could be my apartment!