Exterior

Reviews of The Westin Pazhou

5 out of 5
The Westin Pazhou
Area C, Canton Fair Complex, 681 Feng Pu Road, Haizhu District, Guangzhou, Guangdong

Reviews

9.2

Wonderful

Rating 10 - Excellent. 166 out of 263 reviews" "
Rating 8 - Good. 76 out of 263 reviews" "
Rating 6 - Okay. 15 out of 263 reviews" "
Rating 4 - Poor. 5 out of 263 reviews" "
Rating 2 - Terrible. 1 out of 263 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Babak

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and respectful, the only problem was lack of English speaking skills among the lower level employees like cleaning lady and restaurant staff. Very nice rooms and clean bed.
Stayed 5 nights in Jan 2024

6/10 Okay

Michael Anthony

10/10 Excellent

YESHUA, Brooklyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great chabad too!
Stayed 3 nights in Oct 2023

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Perfect Location if you are attending the Canton Fair Room amenities were very nice King size bed is good for a couple with 2 young kids
Stayed 3 nights in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in May 2023

10/10 Excellent

Rafael

Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is great, clean and comfortable. Except the staffs at lounge should be trained better.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12 nights in Oct 2019

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Xiang Bin

Stayed 2 nights in Oct 2019

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It was a great trip here at The Westin. I received a warm welcome at the check in counter. The room is clean and tidy with a cozy bed. You can have a nice view of the Pearl River from a giant window. Their staff are friendly, responsive and professional. The hotel is within walking distance from the Area C of the Canton Fair Complex. However,
Stayed 1 night in Sep 2019

10/10 Excellent

Toddy, Melbourne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The closeness to the tradeshow, the staff are great however in the restaurant I was expecting a huge wagyu steak like at home, alas it was not to be. Still good, will stay again!
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Will definitely stay again
Great, amazing hotel. Very clean, very well maintained. Helpful staff who were always genuinely willing to help. Highly recommended. Great hotel! Will definitely stay again
Stayed 3 nights in Jul 2019
Response from Helena Liu MarCom Executive on Aug 8, 2019
Dear Valued Guest, Thank you for all your compliment and recognition for The Westin Pazhou. We sincerely look forward to welcoming you back for another pleasant stay with us! Best Regards, Helena

10/10 Excellent

Verified traveller

Good quality, good good good good good goodgood good good
Stayed 1 night in Jun 2019
Response from Helena Liu on Jul 11, 2019
Dear valued guest, Thank you for sharing your compliment to The Westin Pazhou on Expedia Group. We sincerely look forward to welcoming you back for another pleasant stay and bringing you more renewal! Best Regards, MarCom Executive

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Wai Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service
For the price I pay and for five star service was not of such
Stayed 12 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel nice rooms and great location for the canton fair
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place, Near the Canton Fair. Good to stay, nice staff.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant choice for Guangzhou business travel
Phenomenal service from check-in to check-out and everything in between. Ideal location within walking distance of Poly World Trade Center.
Stayed 4 nights in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Tin Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Sumitro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin Guangzhou
Nice hotel with a great friendly and courteous staff
Stayed 2 nights in Feb 2019

8/10 Good

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A bit disappointed about their food. Not at hotel level but charges hotel prices.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient service
Air conditioning not working
Stayed 2 nights in Dec 2018

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel room with generous bathroom, pleasant surrounding environment. It would be perfect if they have rooms that can accomodate two queen sized beds.
Stayed 4 nights in Dec 2018

6/10 Okay

Armin Junior

old and bit smelly hotel but perfect location if attending expo and reaching from south train station / high speed train hk
Stayed 1 night in Nov 2018

8/10 Good

Liqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Yu Chen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Al, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to Canton Fair staff were friendly. Nice lobby bar. Speaks English. Def would come back here
Stayed 2 nights in Oct 2018

8/10 Good

Ahmad, Dubai

Liked: Room comfort
Excellent location, next to Canton Fair with direct access. Great for visiting the show
Stayed 1 night in Oct 2018

10/10 Excellent

Mike, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice stay, hoskeeping does a great job. Eating at the Hotel restaurant will cost you some serious coin, and not that spectacular.
Stayed 2 nights in Oct 2018

8/10 Good

Eric Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
3 days stay to attend internation pet show. It was pleasant to see clean room and excellent. They had shuttle bus to the show so it was really convenient for us.
Stayed 2 nights in Sep 2018

10/10 Excellent

Tony, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
All is very good the bridge to convention Centre fantastic
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Room was ok, a bit dusty and smell in room, not sure if because of weather
Stayed 2 nights in May 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, consistently great, great rooms, great property, and very close to the trade show area.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good ehibition hotel
Nothing much around the area unless you are there fore exhibition...
Stayed 3 nights in May 2018

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay for the trade show
The Westin Pazhou is still a great place to stay if you are visiting the trade shows which are within walking distance... Rooms are very comfortable, and good working desk area which is always important for me to catch-up my work on the laptop. Definitely will recommend this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location for exhibition
Very close to exhibition hall. 5-10 min walk to Pazhou station. Big room and very clean.
Stayed 3 nights in Apr 2018