Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 82 avis sur 188." "
10 – Excellent
82
Note de 8 – Bien, d’après 80 avis sur 188." "
8 – Bien
80
Note de 6 – Acceptable, d’après 20 avis sur 188." "
6 – Acceptable
20
Note de 4 – Médiocre, d’après 4 avis sur 188." "
4 – Médiocre
4
Note de 2 – Terrible, d’après 2 avis sur 188." "
2 – Terrible
2
8,8/10
Propreté
8,6/10
Service et personnel
9,8/10
Commodités
8,4/10
État et installations de l’hébergement
8,8/10
Écoresponsabilité
Avis
10/10 – Excellent
JOUNGHWAN
Voyage d’affaires
2 févr. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
JOUNGHWAN
Séjour de 2 nuits en janvier 2024
Digital Manager-Jack He a répondu le 4 févr. 2024
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
8/10 – Bien
Peggy BIK YEE
Voyage d’affaires
31 août 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Overall is good
Peggy BIK YEE
Séjour de 1 nuit en août 2023
Kei Deng a répondu le 4 sept. 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
8/10 – Bien
Qi Yi
30 août 2023
Points forts : Propreté, service et personnel
Qi Yi
Séjour de 4 nuits en août 2023
Kei Deng a répondu le 4 sept. 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
10/10 – Excellent
Ming Fai
Voyage d’affaires
11 août 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Ming Fai
Séjour de 1 nuit en août 2023
Kei Deng a répondu le 13 août 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
10/10 – Excellent
SEOKHOON, Gumi
13 juin 2023
SEOKHOON
Séjour de 3 nuits en juin 2023
Kei Deng a répondu le 4 août 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
10/10 – Excellent
Anton
29 avr. 2023
Anton
Séjour de 5 nuits en avril 2023
Kei Deng a répondu le 4 août 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
8/10 – Bien
Cheong
17 avr. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Cheong
Séjour de 2 nuits en avril 2023
Kei Deng a répondu le 4 août 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
10/10 – Excellent
Tsz Ho
6 avr. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tsz Ho
Séjour de 1 nuit en avril 2023
Kei Deng a répondu le 4 août 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
10/10 – Excellent
KUCHIA
26 févr. 2023
KUCHIA
Séjour de 3 nuits en février 2023
Kei Deng a répondu le 4 août 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
10/10 – Excellent
Voyageur vérifié
Voyage d’affaires
26 févr. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Everything is very nice.
Voyageur vérifié
Séjour de 1 nuit en février 2023
Kei Deng a répondu le 4 août 2023
Dear guest, thank you for staying at Sheraton Dongguan Hotel. Thank you for your recognition and review of the hotel service, your affirmation is the biggest inspiration for the hotel. We will put every detail of our service into place and continue to create a wonderful stay for you and other guests. We sincerely look forward to your next stay, sincerely wish you a happy life.
8/10 – Bien
Chris
Voyage d’affaires
23 déc. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chris
Séjour de 3 nuits en décembre 2019
Kathy a répondu le 27 déc. 2019
Thank you very much for having chosen our hotel for your recent visit to Dongguan. we would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share you positive feedback with our team members for encouragement. Please feel free to contact me directly for any future reservations or if we can be of any further assistance.
8/10 – Bien
Daniel
Voyage d’affaires
21 déc. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Daniel
Séjour de 1 nuit en décembre 2019
Kathy a répondu le 27 déc. 2019
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.
It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
We will be delighted to share your very positive and constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and better still to exceed the expectations of all our guests.
6/10 – Acceptable
Voyageur vérifié
29 nov. 2019
Voyageur vérifié
Séjour de 5 nuits en novembre 2019
Kathy a répondu le 13 déc. 2019
It was a pleasure to have had you as our guest at Sheraton Dongguan Hotel.
We have noticed that you indicated a less than expected experience. We are very concerned that there are service lapses which we have overlooked or failed to deliver in meeting your expectation. Please accept our sincere apology for having experienced any inconvenience.
We have taken your comments very seriously and working closely with concerned departments to rectify going forward. Meanwhile, we wish to thank you for bringing this matter to our attention.
8/10 – Bien
Matja
Voyage d’affaires
11 nov. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great business stay in Dongguan
I've stayed in this hotel many times for business over the years. The design and the interiors are perhaps a bit outdated already, but it's a very comfortable stay with great service, good food, spacious room and decent sport facilities. Also conveniently just a short walk away from the busy shopping streets.
Matja
Séjour de 2 nuits en juin 2019
BR a répondu le 18 nov. 2019
Thank you for your stay with us at Sheraton Dongguan Hotel. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future. Thank you!
10/10 – Excellent
JUIMIN
5 nov. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
值得再次入住
JUIMIN
Séjour de 1 nuit en novembre 2019
Kathy a répondu le 27 nov. 2019
Thank you very much for having chosen our hotel for your recent visit to Dongguan. we would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share you positive feedback with our team members for encouragement. Please feel free to contact me directly for any future reservations or if we can be of any further assistance.
10/10 – Excellent
Georgios
2 nov. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel
Great hotel with good internet without China's firewall restrictions.
Georgios
Séjour de 8 nuits en octobre 2019
Kathy a répondu le 8 nov. 2019
Dear Guest, Thank you so much for choosing Sheraton Dongguan as your home out of home ,we are so glad to know you are satisfied with our Hotel and the service here.Your satisfied will be the best encouragement for us to improve our service.Looking forward to see you again in our hotel.
10/10 – Excellent
Voyageur vérifié
17 oct. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 1 nuit en octobre 2019
Kathy a répondu le 1 nov. 2019
Thank you for your comments! We are delighted you have chosen to stay with us and you are satisfied with our service. As an international upscale hotel in Dongguan, we are proud to offer guests a comfortable stay, with a high level of service. All team members at the Sheraton Dongguan Hotel are looking forward to welcoming you again.
10/10 – Excellent
Voyageur vérifié
29 sept. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 4 nuits en septembre 2019
BR a répondu le 11 oct. 2019
Dear Guest, Thank you so much for choosing Sheraton Dongguan as your home out of home ,we are so glad to know you are satisfied with our Hotel and the service here.Your satisfied will be the best encouragement for us to improve our service . Looking forward to see you again in our hotel.
10/10 – Excellent
Voyageur vérifié
29 sept. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 4 nuits en septembre 2019
BR a répondu le 11 oct. 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.Looking forward to see you again in Sheraton Dongguan .
10/10 – Excellent
brian
Voyage d’affaires
13 sept. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
I’d stay again
The Sheraton is a great choice if you are visiting the Dongguan area in China. It has multiple restaurants to choose from my favorite is the Italian one. The staff is great, very accommodating for getting things like transportation or special requests.
brian
Séjour de 3 nuits en septembre 2019
BR a répondu le 20 sept. 2019
Dear guest,
Thank you very much for having chosen our hotel for your recent visit to Dongguan. we would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share you positive feedback with our team members for encouragement. hope to see you again!
8/10 – Bien
Yuk Ying
9 sept. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Thank you for your stay with us at Sheraton Dongguan Hotel. We are pleased to know that you satisfaction the wifi of our hotel. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future. Thank you!
10/10 – Excellent
Voyageur vérifié
Voyage en famille
2 sept. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Breakfast is good and many choice,room is clean and comfortable.
Voyageur vérifié
Séjour de 1 nuit en août 2019
Becky a répondu le 3 sept. 2019
Dear Guest,
Thank you for your comments, it's very encouraging and I will share your compliments with our staff. We are honored to provide the best service to every guest to make their journey in Shenzhen extraordinary. Thanks again! Look forward to seeing you soon!
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel is old but the service is excellent. The Italian restaurant has an Italian chef by the name of Andrea that has an outstanding menu
Voyageur vérifié
Séjour de 1 nuit en juillet 2019
Kathy a répondu le 2 août 2019
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.
It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
We will be delighted to share your very positive and constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and better still to exceed the expectations of all our guests.
8/10 – Bien
Jordan
29 juill. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jordan
Séjour de 2 nuits en juillet 2019
Kathy a répondu le 2 août 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
10/10 – Excellent
Voyageur vérifié
19 juill. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 2 nuits en juillet 2019
Kathy a répondu le 24 juill. 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
6/10 – Acceptable
Kit Wan
13 juin 2019
Points forts : Confort de la chambre
Kit Wan
Séjour de 1 nuit en juin 2019
Kathy a répondu le 19 juin 2019
Dear Guest,thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
We have noticed that you indicated a less than expected experience. We are very concerned that there are service lapses which we have overlooked or failed to deliver in meeting your expectation. Please accept our sincere apology for having experienced any inconvenience.
We have taken your comments very seriously and working closely with concerned departments to rectify going forward. Meanwhile, we wish to thank you for bringing this matter to our attention.
8/10 – Bien
Voyageur vérifié
Voyage d’affaires
2 juin 2019
Points forts : Propreté, commodités et état et installations de l’hébergement.
東莞に着いたのが夜中12時回ってましたが、全然大丈夫でした
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Kathy a répondu le 10 juin 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
8/10 – Bien
Voyageur vérifié
Voyage de couple, Voyage d’affaires
27 mai 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
wifiが良かったです。
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Kathy a répondu le 3 juin 2019
Thank you for your stay with us at Sheraton Dongguan Hotel. We are pleased to know that you satisfaction the wifi of our hotel. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future. Thank you!
8/10 – Bien
Voyageur vérifié
27 mai 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 2 nuits en mai 2019
Kathy a répondu le 12 juin 2019
Thank you very much for having chosen our hotel for your recent visit to Dongguan. we would like to thank you for having taken the time to share your experience. Please feel free to contact me directly for any future reservations or if we can be of any further assistance.
10/10 – Excellent
Voyageur vérifié
11 mai 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Kathy a répondu le 17 mai 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
8/10 – Bien
Voyageur vérifié
10 mai 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Kathy a répondu le 17 mai 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.
It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
We will be delighted to share your very positive and constructive feedback with the team. These will certainly encourage the team to improve the quality of our services to better meet the needs and better still to exceed the expectations of all our guests.
10/10 – Excellent
Voyageur vérifié
17 avr. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Kathy a répondu le 22 avr. 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues. Looking forward to see you again in Sheraton Dongguan .
10/10 – Excellent
Voyageur vérifié
14 avr. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 2 nuits en avril 2019
Kathy a répondu le 15 avr. 2019
Dear Guest,
Thank you so much for your feedback about your experience in Sheraton Dongguan Hotel.
We are glad to know you are satisfied with your stay with us,hope to see you again in our hotel.
8/10 – Bien
Carlos, New York
7 avr. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Sheraton DG
good stay
Carlos
Séjour de 15 nuits en mars 2019
Kathy a répondu le 11 avr. 2019
Dear Guest, Thank you so much for choosing Sheraton Dongguan as your home out of home ,we are so glad to know you are satisfied with our Hotel and the service here.Your satisfied will be the best encouragement for us to improve our service .
Looking forward to see you again in our hotel.
8/10 – Bien
Chanit
19 mars 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Chanit
Séjour de 3 nuits en mars 2019
Kathy a répondu le 23 mars 2019
Dear Guest, Thank you for having taken a moment to share your experience with us. We appreciate your comments on our hotel, which help us in our quest to further improve and provide a comfortable and enjoyable experience to our guests.
10/10 – Excellent
MOON YOUEL
6 mars 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
출장으로 동관 쉐라톤 숙박 하였습니다.
주변 상권과 인접하여 식당, 마사지 모두 편리하였습니다.
MOON YOUEL
Séjour de 1 nuit en février 2019
Kathy a répondu le 11 mars 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
10/10 – Excellent
Bella
16 janv. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bella
Séjour de 1 nuit en janvier 2019
Kathy a répondu le 31 janv. 2019
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
6/10 – Acceptable
Amy
5 janv. 2019
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
the price is reasonable.
Yen Huei
Séjour de 2 nuits en décembre 2018
Kathy a répondu le 7 janv. 2019
Thank you very much for having chosen our hotel for your recent visit to Dongguan. we would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share you positive feedback with our team members for encouragement. Please feel free to contact me directly for any future reservations or if we can be of any further assistance.
6/10 – Acceptable
Connie
9 déc. 2018
Points forts : Propreté, état et installations de l’hébergement et confort de la chambre.
Incorrect Information in Hotels.com
I booked with Hotels.com for a room with 2 double beds + Sofa Bed + Breakfast for 3 people. However when I checked in and I was told that this room type next existed, the information in Hotels.com is not correct, and finally I have no choice but pay extra charge for extra bed and 1 more breakfast. I was really disappointed with the hotel booking this time, would Hotels.com please review and update the room type correctly to avoid other customer to suffer the same.
Connie
Séjour de 1 nuit en décembre 2018
Kathy a répondu le 14 déc. 2018
Dear Guest, thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
We have noticed that you indicated a less than expected experience. We are very concerned that there are service lapses which we have overlooked or failed to deliver in meeting your expectation. Please accept our sincere apology for having experienced any inconvenience. About you said you paid the extra charge, but actually, we special offered one extra bed and one breakfast free to you, so please check your billing. if you have any question, please contact us.
Of course, we have taken your comments very seriously and working closely with concerned departments to rectify going forward. Meanwhile, we wish to thank you for bringing this matter to our attention.
10/10 – Excellent
Voyageur vérifié
30 oct. 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Always a pleasure staying here when I am in Houjie. Nice and accommodating staff, great breakfast,awesome gym and swimming pool and comfortable rooms.
Voyageur vérifié
Séjour de 1 nuit en octobre 2018
Online Marketing Specialist a répondu le 1 nov. 2018
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
6/10 – Acceptable
Voyageur vérifié
29 oct. 2018
Points forts : Propreté
The shower water pressure is so low that I will not come again
Voyageur vérifié
Séjour de 1 nuit en octobre 2018
Kathy a répondu le 5 nov. 2018
Thank you for taking your valuable time to post your stay experience of our hotel. It is through continuous feedback, from guest like yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.
We have noticed that you indicated a less than expected experience. We are very concerned that there are service lapses which we have overlooked or failed to deliver in meeting your expectation. Please accept our sincere apology for having experienced any inconvenience.
We have taken your comments very seriously and working closely with concerned departments to rectify going forward. Meanwhile, we wish to thank you for bringing this matter to our attention.
6/10 – Acceptable
davidc, london
22 oct. 2018
Points faibles : État et installations de l’hébergement
5 star price, 3 star hotel, not worth the money, it used to be good but no longer
davidc
Séjour de 2 nuits en octobre 2018
Kathy a répondu le 25 oct. 2018
Thank you so much for your review and sharing your experience with us.We are sorry the some service did not meet your expectation and we will report it to related department for further investigation, as we would appreciate the chance to prevent similar situation from occurring.We are looking forward to welcoming you back to Sheraton Dongguan Hotel!
4/10 – Médiocre
Lau King Tak
20 oct. 2018
Points forts : État et installations de l’hébergement, confort de la chambre
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 6 nuits en septembre 2018
Kathy a répondu le 11 oct. 2018
thank you for your stay with us at Sheraton Dongguan Hotel. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you once again, we look very much forward to welcoming you back in the future. Thank you!
10/10 – Excellent
brian
29 sept. 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
brian
Séjour de 4 nuits en septembre 2018
Kathy a répondu le 30 sept. 2018
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
10/10 – Excellent
Christine
24 août 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Christine
Séjour de 4 nuits en août 2018
Kathy a répondu le 28 août 2018
Dear Guest,
Thank you for taking your valuable time to post your enjoyable stay experience of our hotel.We are so glad to know you are satisfied with your stay in our hotel.Your satisfication will be the best encourage to our colleagues.
Looking forward to see you again in Sheraton Dongguan .
8/10 – Bien
Mei Lai
5 août 2018
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.