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Carat Hotel

4.0 star property
Luxury Guangzhou hotel in Baiyun District with 2 restaurants

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Carat Hotel

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View from property
View from property
Premium bedding, minibar, in-room safe, blackout drapes
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Overview of Carat Hotel

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Guang Yuan Zhong Road, 388, Guangzhou, Guangdong, 510405
  • Popular LocationGuangzhou Wanda Plaza3 min drive
  • Popular LocationBaiyun Mountain3 min drive
  • Popular LocationBeijing Road Pedestrian Street6 min drive
  • AirportGuangzhou (CAN-Baiyun Intl.)33 min drive
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Room options

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About the area

Guangzhou

Carat Hotel is located in Baiyun District, a neighborhood in Guangzhou, and is near a metro station. Beijing Road Pedestrian Street and Shangxiajiu Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Water Park and Chimelong Paradise. Guangzhou Zoo and Southern China Botanical Garden are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours.
Visit our Guangzhou travel guideOpens in a new window

What's nearby

  • Guangzhou Wanda Plaza - 3 min drive
  • Baiyun Mountain - 3 min drive
  • Yuexiu Park - 5 min drive
  • Guangzhou Baiyun International Convention Center - 5 min drive
  • Beijing Road Pedestrian Street - 6 min drive

Getting around

  • Feixiang Park Station - 4 min drive
  • Guangzhou Railway Station - 9 min drive
  • Foshan (FUO-Shadi) - 36 min drive

Restaurants

  • 广西城市便捷酒店管理有限公司广州分公司 - 11 min walk
  • 仙踪林 - 4 min drive
  • 八重洲 - 9 min walk
  • 龙凤酒家 - 1 min walk
  • 卡丽酒店西餐厅 - 1 min walk

About this property

Carat Hotel

Hotel located in Baiyun District
You can look forward to a marina, an airport shuttle, and a grocery/convenience store at Carat Hotel. Treat yourself to a body treatment, a massage, or aromatherapy at Yu Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), an elevator, and coffee/tea in the lobby
Room features
All 247 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Dragon Phoenix
  • Home Kitchen
  • Mirage Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Carat Guangzhou
Carat Luxury
Royal Tulip Luxury Carat
Royal Tulip Luxury Carat Guangzhou
Royal Tulip Luxury Hotels Carat
Royal Tulip Luxury Hotels Carat Guangzhou
Royal Tulip Luxury Hotels Carat Guangzhou Hotel
Royal Tulip Luxury Hotels Carat Hotel
Carat Hotel Hotel
Carat Hotel Guangzhou
Hotel Carat Guangzhou
Carat Hotel Hotel Guangzhou
Royal Tulip Luxury Hotels Carat Guangzhou

Frequently asked questions

Does Carat Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Carat Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carat Hotel?

Self parking is free at this property.

What time is check-in at Carat Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Carat Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Carat Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 1000 per vehicle applies.

Where is Carat Hotel located?

Located in Baiyun District, this spa hotel is within 2 mi (3 km) of Bai Yun Cable Way, Baiyun Mountain, and Guangzhou Wanda Plaza. Sanyuanli Anti-British Site and Guangzhou Museum of Art are also within 3 mi (5 km).

Carat Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 86 out of 266 reviews" "
Rating 8 - Good. 112 out of 266 reviews" "
Rating 6 - Okay. 31 out of 266 reviews" "
Rating 4 - Poor. 16 out of 266 reviews" "
Rating 2 - Terrible. 21 out of 266 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Comfort

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 5 nights in Nov 2019

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable I liked it a lot. The hotel design is also superb and I really liked the idea of pone shutter closing both the toilet and bathroom door. The breakfast can be improved to accommodate the international travellers better.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it every time I come here
The rooms are great the food is good the location is comfortable
Stayed 5 nights in Oct 2018

6/10 Okay

Ljnus, Calgary, Canada

Liked: Staff & service
Disliked: Cleanliness
Beds comfortable. But rooms have mold on the ceiling and when we asked we were told that we could change our room but all rooms were the same. Coffee good and bfast good in the morning if you stick with pastries. Dinner buffet disappointing. Very helpful staff, though. With a little tic, this would be comfortable and decent place to stay.
Stayed 4 nights in Oct 2018

4/10 Poor

ABRAR

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

BHAVESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

6/10 Okay

Liqiang

Liked: Staff & service
Stayed 1 night in Nov 2017

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great Hotel. I’ve used it since 2013. Very clean..... food needs more continental dishes and taste.
Stayed 7 nights in Oct 2017

4/10 Poor

Adekunle

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
BEAUTIFUL HOTEL, POOR SERVICE! (BEWARE OF FRAUD)
For all the white glove service, and friendly smiles at arrival, the hotel didn't live up to it's promise. Staffers had a better command of the English language than most typical hotels in the area, but failed to be helpful when it most mattered. The front desk (which had a convenient currency exchange service) was fully aware of how fraudulent taxicab drivers were in the city, and gave no advance warning to clients. After I was defrauded by a taxi-cab driver of over Y450 through a very slick scheme, the front desk confirmed to me that the bills the driver had passed on to me were all fake, and described in detail how the fraud was perpetrated. It was definitely medicine after death! It made no sense that they were that aware of what was going on and wouldn't warn clients ahead. They almost seemed complicit in the fraud. Also anytime you complained about anything was when their command of the English always disappeared. I quickly came to realize that it was their way of avoiding responsibility- a standard way of not wanting to solve clients' complaints or problems. I left a country I had fallen in love with, very bitter and disillusioned. Will never stay here again, nor visit China. SAD! :-(
Stayed 3 nights in Oct 2017