Indoor pool, outdoor pool

Reviews of Ramada by Wyndham Pearl Guangzhou

3.5 out of 5
Ramada by Wyndham Pearl Guangzhou
9 Mingyue Yi Road, Guangzhou Da Dao Zhong, Guangzhou, Guangdong

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 148 reviews" "
Rating 8 - Good. 70 out of 148 reviews" "
Rating 6 - Okay. 31 out of 148 reviews" "
Rating 4 - Poor. 8 out of 148 reviews" "
Rating 2 - Terrible. 10 out of 148 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jingnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good。
Stayed 3 nights in Oct 2023

6/10 Okay

Aaron

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Poay Sim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good and comfortable.
Check in was easy. Front office staff polite and helpful. Hotel is well maintained despite its dated renovation. My room facing the river and high floor. Room is clean and carpet seem to be changed recently. King size bed is soft and comfortable. Hotel is about 10 minutes walk to wuyangcun Station of line 5. Hotel is near local small eateries and shops. Hotel is near the Pearl river and can take leisurely walk to Canton Tower. Hotel has provided shuttle buses to and back from Canton Fair.
Stayed 6 nights in Apr 2023
Response from Raymond on Apr 28, 2023
Dear guest, greetings from RAMADA by WYNDHAM PEARL GUANGZHOU! We are pleased to know you had a wonderful experience with us. The hotel is located in the heart of the city with easy access to multiple tourist attractions such as the Canton Tower and the Haixinsha Asian Game Park. We wish you a nice trip in Guangzhou and looking forward to meeting you in the near future!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Hotel was a outdated but kept in good condition. Service was superb and they allowed me to have a late checkout without any hassle.
Stayed 1 night in Jul 2020
Response from Pr on Jul 10, 2020
Dear Guest, We are delighted you have chosen to stay with us and thank you so much for you comment. We are so sorry to hear that your stay is not perfect, about the problem of facility; we are working to improve the conditions. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
it was a nice serviceable large room for the money - very affordable and standards were really good
Stayed 4 nights in Dec 2019
Response from PR on Jan 6, 2020
Dear Guest, we are delighted you have chosen to stay with us and trust you are satisfied with our service. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from PR on Jan 4, 2020
尊敬的贵宾,您好!来自广州凯旋华美达大酒店的问候!非常感谢您在出行时选择了我们酒店。能够为您提供舒适的入住体验是我们的荣幸。希望您下次来广州时,我们有机会再次为您服务!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gym, indoor and outdoor swimming pool and squash court available. Didn't like that we can only get 4 bottles of water per day maximum. If not, it is chargeable after the 4 bottles. A bit of cigarette smell despite that it is the non smoking level.
Stayed 4 nights in Nov 2019
Response from Pr on Dec 9, 2019
Dear Guest, We are delighted you have chosen to stay with us and thank you so much for you comment. We are so sorry to hear that your stay is not perfect, about the problem of smoking,we are sincerely apologizing for this problem. We will give feedback this instance to the relevant department as soon as possible. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

10/10 Excellent

Jose, El Salvador

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio limpio buena ubicacion lo recomendamos Servicio de alimentos súper caro
Stayed 10 nights in Oct 2019
Response from Pr on Nov 11, 2019
Dear Guest, Thank you very much for taking the time to pass on your comments following your recent stay at Ramada Pearl Guangzhou. We look forward to the pleasure of welcoming you back to Ramada Pearl Guangzhou in the near future.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and rooms. Very well maintained river side lounge. Enjoyed a lot.
Stayed 2 nights in Oct 2019
Response from Echo on Nov 4, 2019
Excellent location and rooms. Very well maintained river side lounge. Enjoyed a lot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met my expectations and a bit more.
Check-in was smooth. Bed was nice and room was clean. No complaints. A very pleasant stay.
Stayed 1 night in May 2019
Response from Echo on Jun 20, 2019
Thank you for taking the time to tell us about your experience at the Ramada pearl guangzhou. and thank you for your years-long support to our hotel. We look forward to welcoming you again in a near future.

8/10 Good

Daoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Exceptionally nice employees. Very helpful. English was pretty good. Restaurant needs improvement. Close to metro and getting taxis. Rooms are a little tired, but heard they are remodeling.
Stayed 8 nights in Apr 2019
Response from Echo on Jun 22, 2019
Dear Guest, We are delighted you have chosen to stay with us and thank you so much for you comment. We are so sorry to hear that your stay is not perfect, about the problem of facility; we are working to improve the conditions. All Team Members at Ramada Pearl Hotel are looking forward to welcoming you again.

8/10 Good

Turgay

Liked: Cleanliness, staff & service, room comfort
Deserve the price
Nice view with river and canton tower. The area is relatively silent but, still very close to Zhujiang New Town. Service is good, the staff is helpful. Hotel is aged, need renovation. Breakfast was good.
Stayed 1 night in Apr 2019
Response from Echo on Jun 22, 2019
Dear Guest, we are delighted you have chosen to stay with us and trust you are satisfied with our service. And we are so sorry to hear that your stay is not perfect. About the problem of facility, a hotel renovation plans is in under consideration. We look forward to the pleasure of welcoming you back to Ramada Pearl Hotel in the near future.

4/10 Poor

Elsabe, perth WA

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The room we stayed in was very neglected it really needs an upgrade. We always stayed in this hotel but will be looking elsewhere on our next trip
Stayed 3 nights in Apr 2019

2/10 Terrible

Nelson

Disliked: Property conditions & facilities, room comfort
SHOWER IS BAD. GOES FROM SUPER HOT TO COLD ALWAYS
SHOWER IS BAD. GOES FROM SUPER HOT TO COLD ALWAYS, Old building and plumbing is poor. During a 10 minute shower it will go from extreme hot to cold 5-7 times.
Stayed 4 nights in Apr 2019

8/10 Good

kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from 公关部 on Jun 13, 2019
尊敬的宾客,您好!感谢您选择凯旋华美达大酒店,并在这个评台上给予酒店好评。殷切期待您的再次光临,我们将继续为您提供更优质的服务。做您所想,将余下的事交给我们!

8/10 Good

AnupSinghal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE VIEW OF RIVER AND CANTON TOWER, LIKED VERY MUCH................................
Stayed 3 nights in Apr 2019

10/10 Excellent

Eli, Dalian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada Didn't Disappoint!
The chair was old in the room, but other than that our stay was pretty perfect!
Stayed 3 nights in Mar 2019
Response from 公关部 on Jun 13, 2019
Dear distinguished guests, how do you do? Greetings from Guangzhou Triumph Ramada Hotel! Thank you very much for your support and attention to the hotel! We have been adhering to the spirit of "we are a family" and are committed to providing every customer with a considerate care experience. The hotel is making great efforts to improve the hardware problems, hoping to bring you and other guests a more comfortable stay environment when you check in next time! Looking forward to your coming again!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really better than expected. Huge 1 bedroom suite. Doesn't have a real lobby bar.
Stayed 2 nights in Dec 2018

8/10 Good

Joseph

Nice hotel with beautiful views of the Canton Tower overlooking the river. The lights at night are great to see out your hotel window. Quick commute (walking distance) to Ersha Island.
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
A little old n need some upgrade
Hotel is a little old and surroundings are not so livelihood
Stayed 1 night in Nov 2018
Response from Public relations on Nov 21, 2018
Dear distinguished guests, Greetings from guangzhou kaixuan ramada hotel! I'm very glad to get your valuable advice. The hotel is making efforts to improve its hardware. I hope to bring you and other guests a more comfortable living environment when we check in next time. Looking forward to your visit again!

8/10 Good

Helene

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2018
Response from Public relations on Nov 23, 2018
尊敬的贵宾,您好!来自广州凯旋华美达大酒店的问候!很荣幸能够为您提供满意的服务并得到您的认可,谢谢您再次选择华美达大酒店。

10/10 Excellent

Gary, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel overlooking Pearl River. Convenient access to canton fair n shopping
Stayed 6 nights in Oct 2018
Response from The ministry of public on Nov 21, 2018
Distinguished guests, thank you for choosing guangzhou kaixuan ramada as your hotel during your trip. The hotel is located in the city center, next to the pearl river, adjacent to the business district of zhujiang new city, with beautiful environment and convenient transportation. It is 1 km away from guangzhou tower and haixin sha Asian games park, 5 km away from guangjiu direct railway station, 35 km away from baiyun international airport and 8 km away from guangzhou international convention and exhibition center. It is only 500 meters away from exit B of wuyang tsuen subway. I believe you have also experienced the convenience of traffic and the beauty of the environment during your stay. Looking forward to seeing you again!

8/10 Good

Mal, Guangzhou

Liked: Cleanliness, staff & service, property conditions & facilities
Good position clean and nice ark rooms in the morning if you’re trying to sleep off a hangover! Close to everything Guangzhou
Stayed 1 night in Oct 2018
Response from Public relations on Nov 21, 2018
Dear distinguished guests, Greetings from guangzhou kaixuan ramada hotel! It is our honor to provide you with a full range of services during your trip to guangzhou. Guangzhou kaixuan ramada hotel is located in downtown, next to the pearl river, adjacent to the business district of zhujiang new city. Close to the foreign consulate area, 1.3 kilometers away from the u. s. consulate general in guangzhou, guangzhou tower and haixin sha Asian games park near. I believe you have also experienced the convenience of traffic and the beauty of the environment during your stay. Looking forward to seeing you again!

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2018
Response from Public relations on Nov 21, 2018
Dear distinguished guests, Greetings from guangzhou kaixuan ramada hotel! Thank you very much for taking the time out of your busy schedule to share your pleasant experience in the ramada plaza hotel. Your affirmation is the greatest encouragement to us, we will make unremitting efforts, strive to make your journey perfect.

8/10 Good

Laura, Beijing

Liked: Cleanliness, staff & service, room comfort
Beautiful view of the river! Room was dated. Front desk and concierge staff were very helpful but with limited English.
Stayed 2 nights in Aug 2018

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort
Great view
Nice enough hotel situated not too far from Canton Fair
Stayed 3 nights in Jun 2018
Response from PR on Jul 9, 2018
Thank you for taking the time to tell us about your experience at the Ramada pearl guangzhou. and thank you for your years-long support to our hotel. We look forward to welcoming you again in a near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a free upgrade
Got a free upgrade

10/10 Excellent

gary, melbourne australis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to canton fair
Good amenities close by. Rooms spacious n quiet. Staff friendly n helpful. Goodcwestern riomservice
Stayed 2 nights in Apr 2018

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramada
Poor choice buffet poor,very few diners , a la Carte average, Rooms clean comfortable and location good. Convient good deli wine shop close by
Stayed 4 nights in Oct 2017

4/10 Poor

dave, new zealand

Disliked: Staff & service, property conditions & facilities
Average at best
This wasn’t a good experience Not a good place to stay if you don’t speak Chinese as they don’t seem to have any staff with at least a helpful level of English. Still allows smoking in the rooms so the whole place smells of smoke even the non smoking rooms. Foods average at best. There’s no bar in the hotel so no where to relax at the end of the day. My suggestion would be spend a bit more and stay at some of the bigger named hotels
Stayed 4 nights in Oct 2017

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel review
Rented & paid for 2 nights, 2nd day morning I gone out for work, came back in the evening I couldn't enter the room with the same card/key. Swimming pool is located outside of the hotel, very inconvenient.

8/10 Good

Sreekumar, Kochi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice for the Canton Fair
Excellent service for to & fro travel to the Canton Fair Complex. Registration office at the hotel is so convenient for the visitors of the fair. Very good hospitality and service. The location is far away from the msrkets for the shopping. Like most of the hotels in China, the staff here also except one or two, cann't understand English. Still they manage to provide the best service possible. I will stay here for my next visit to Canton Fair.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
not very pleasing with the location and feel of the hotel. Needs to be updated. The floors smell.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Just about adequate, but we wont be rushing back
We were in Guangzhou for the twice annual Canton Fair and chose this place becase of the brand name that we were familiar with. My team and I were first time visitors to China. Checkin was smooth and as we were taken upstairs, we noted that one of the roms smelt like it hadn't been occupied in a while. The other rooms were ok. Generally the hotel and its facilities were adequate for this grading. Infrastucure was solid and functional, though the decor was a bit dated. One thing we found was that apart from comfortable rooms for guests to sleep in, the hotel didn't really have any place to hang out other than that. So it was either, you were in your room or had to go outside of the hotel to relax. There is a lounge bar downstairs, but the loud music and closed environment may not be to everyone's taste. We walked in, had look around and walked straight back out. The prices of the food and services increased dramatically once the Canton Fair started. For example, after a long flight and having arrived in the early monring hours, I missed breakfast (which closed several minutes before the 10:30 time advertised) and had to resort to a croissant from the coffee area just off reception. That cost me Y6.00. A couple of days later, the same croissant had more than doubled in price. However, we soon learnt that almost everythng in Guangzhou goes up during the Canton Fair, especially taxi rides, so we used the Metro more and more as the days wore on.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Went to Canton Fair worked for me. Restaurant room all perfect. Had shuttle bus, currency machine in lobby. Beware of China internet Gmail, Google, Facebook are all blocked cannot use in China. I bought a China Mobile phone well worth the $100us.

6/10 Okay

Michael

Liked: Room comfort
Decent Hotel
Comfortable hotel, older hotel so cannot expect too much, stay here every April/October for canton fair. Close to my favourite resturant/bar in GZ social&co maybe 10min walk.

8/10 Good

David

Liked: Cleanliness, staff & service

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel in a pretty good location
The stuff was not super friendly but the hotel was clean. It is everything to be expected from a Ramada. Also it's close to the river which is nice in the area to the east about a 10 to 15 minute walk is really cool

6/10 Okay

Sam, Toronto ,Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Staff generally act like they do not trust you
2.5 star and going down, I have stayef here many times during last 5 years and service is getting worse every year. I will never stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Atrocious hotel for non-smokers
Overall, very bad hotel for non-smokers. Everything smells like cigarette smoke, the linens, the air, the lobby, the bath towels, the furniture. Food is bad, tastes artificial and rubbery. Cleanliness is 5/10.

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

john, melbourne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Handy position
Good position within a 20 minute walk to the World Mall area, don't go the other way! Rooms on the very top floors are refurbished, make sure you ask for the new rooms. They gave us the 12th floor and it was disgusting, we complained and were moved to the newer rooms.

8/10 Good

Craig, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service

8/10 Good

brett, Australia - QLD - Sunshine Coast

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Acceptable price, old building; don't charge western prices for eastern food. Breakfast very poor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was pleasing and comftorable, I would recommend this hotel to people.

8/10 Good

Hugo, usa

Liked: Staff & service
very high prices in breakfast
I have been on previous occasions in this hotel on my business trips . Before, breakfast was included in the room rate, but now, they charge the breakfast with very high prices ! I spend more in 15 days of breakfast for 2 people that the room rate ! even when I don't consume for some days. I hope that the manager attend my complaint.