2 bars/lounges, rooftop bar
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Reviews of Rosewood San Miguel De Allende

5 out of 5
Rosewood San Miguel De Allende
Nemesio Diez 11 Col Centro, San Miguel de Allende, GTO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 645 out of 755 reviews" "
Rating 8 - Good. 68 out of 755 reviews" "
Rating 6 - Okay. 20 out of 755 reviews" "
Rating 4 - Poor. 11 out of 755 reviews" "
Rating 2 - Terrible. 11 out of 755 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler F

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful! Amazing service and accommodation
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, room and grounds - the pool area in particular was incredible! The three restaurants were all lovely, with good food. The rooftop bar, Luna, was especially fun. The cleaning service was amazing, they even did more straightening up during the turn-down service. The hotel was just a few blocks away from the Parroquia - very convenient, but also away from the noise and the crowds. The only service issue was a bucket of ice that I called for twice never showed up at all one evening. Only suggestion: provide higher quality soaps and lotion.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the space, the set up, the rooftop bar
Stayed 2 nights in Mar 2024

10/10 Excellent

Lourdes

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I love to travel and travel a lot. Have stayed in many hotels but Rosewood San Miguel De Allende is the cake topper in hotels. From the moment that we walked though the doors staff members went out of their way to make every moment a great moment. Sarahi, Ignacio (Nacho) and every single staff member at the hotel, room service, restaurants, spa, etc. gave us excellent service. This is my third visit in SMA and I have stayed at different places but Rosewood SMA is now my stay in hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel right in the historic center of San Miguel de Allende. We were upgraded to a suite on arrival. fabulous!
Stayed 4 nights in Jan 2024

4/10 Poor

marcela, Spring

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The AC in the room was damaged and the heater would turn on automatically, they finally moved us at 3 am. And they gave me a credit of $40 for a $500 a night stay
Stayed 1 night in Jan 2024

10/10 Excellent

Raymond, San Marino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel— the accommodations, amenities, and especially the staff made my time at the Rosewood magical. I cannot wait to return with my family!
Stayed 1 night in Jan 2024

8/10 Good

Amber

Stayed 5 nights in Dec 2023

10/10 Excellent

Cloe

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel
Stayed 2 nights in Nov 2023
Response from Guillermo Varela | Managing Director on Nov 21, 2023
Dear Francisco, We are delighted to know that you had a wonderful time, we are looking forward to welcome you back sometime soon for another memorable experience. Cordially,

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rosewood is beautiful. The staff….very welcoming. Liset at the pool gave us the best service ever!!! This hotel makes you feel special. The stay is a very unique experience like I have never seen. The attention to detail from the food to the decor is exceptional!!! Would definitely come back to visit😎
Stayed 2 nights in Nov 2023
Response from Guillermo Varela | Managing Director on Nov 21, 2023
Dear Sandra, We’re so glad to hear that you enjoyed your stay. We are looking forward to welcome you back sometime soon for another memorable experience.Rest assured that your kind words have been shared with Liset.Cordially,

10/10 Excellent

Amparo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and attention
Stayed 1 night in Oct 2023
Response from Guillermo Varela | Managing Director on Oct 16, 2023
Dear Amparo,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, but no extras or anything special for the price point. Rooftop room was spacious but the view was the neighboring residences’ roof HVAC units.
Stayed 3 nights in Oct 2023
Response from Guillermo Varela | Managing Director on Oct 16, 2023
Dear KristiDear Guest, We are so sad to hear that you did not feel totaaly comfortable.Thank you for taking the time to share your feedback with us – it’s always appreciated. Cordially,

10/10 Excellent

Michael Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and city is magical.
Stayed 5 nights in Aug 2023
Response from Guillermo Varela | Managing Director on Nov 3, 2023
Dear Michael, We are delighted to know that you had a wonderful time, we are looking forward to welcome you back sometime soon for another memorable experience.Cordially,

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were first class. Very clean and comfortable. I would highly recommend staying here!!!!
Stayed 3 nights in Sep 2023
Response from Guillermo Varela | Managing Director on Oct 16, 2023
Dear Misty.We’re so glad to hear that you enjoyed your stay. We are looking forward to welcome you back sometime soon.Rest assured that your kind words have been shared with the staff. Cordially

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great location
Stayed 2 nights in Sep 2023
Response from Guillermo Varela | Managing Director on Oct 16, 2023
Dear Christian, We are delighted to know that you had a wonderful time, we are looking forward to welcome you back sometime soon for another memorable experience.Cordially

10/10 Excellent

Loren, Denver

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and grounds are gorgeous. Walking distance to plenty of restaurants & sights
Stayed 3 nights in Sep 2023
Response from Guillermo Varela | Managing Director on Sep 27, 2023
Dear Loren, Thank you very much for your note and feedback.We’re so glad to hear that you enjoyed your stay. We are looking forward to welcome you back sometime soon for another memorable experience.Cordially,

10/10 Excellent

marjaneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort and such great location
Stayed 4 nights in Sep 2023
Response from Guillermo Varela | Managing Director on Sep 27, 2023
Dear Marjaneh, Thank you very much for taking the time to leave your comment. I am thrilled to hear that our team was able to make a positive impression on your stay. At Rosewood, we always strive for excellence and deliver the best service to our guests. We look forward to welcoming you back soon.Cordially,

10/10 Excellent

MARIA TERESA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Guillermo Varela | Managing Director on Sep 27, 2023
Estimada Maria Teresa.Muchísimas gracias por tomarse un tiempo para dejarnos la puntuación. Estamos encantados de que tuviese una hermosa estancia. Esperamos recibirla de nuevo muy pronto.Saludos cordiales,

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Sep 2023
Response from Guillermo Varela | Managing Director on Sep 27, 2023
Dear Wendy.Thank you very much for your comment. We are glad to hear that you had a wonderful time with us. We look forward to welcoming you on your next visit to San Miguel de Allende.Cordially,

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Sep 2023
Response from Guillermo Varela | Managing Director on Sep 27, 2023
Dear Gabriela.Thank you very much for your compliment. I am thrilled to hear that our team was able to make a positive impression on your stay. We look forward to welcoming you back sometime soon.Cordially,

8/10 Good

David, Fort Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was incredible and the property was immaculate.
Stayed 3 nights in Aug 2023
Response from Guillermo Varela | Managing Director on Sep 2, 2023
Dear David, We are delighted to know that you had a wonderful time, we are looking forward to welcome you back sometime soon for another memorable experience.

10/10 Excellent

Mark, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. The room had an incredible view on the gardens. Might be one of the best breakfasts in the world. My only area of improvement would be to get fresher, less crispy croissants. However, I am searching for flies in the ointment.
Stayed 6 nights in Aug 2023
Response from Guillermo Varela | Managing Director on Sep 2, 2023
Dear Mark, Thank you for taking the time to share your feedback. We will work on the croissants.We hope to welcome you back to our hotel very soon!

10/10 Excellent

Diana

Stayed 1 night in Aug 2023
Response from Guillermo Varela | Managing Director on Sep 2, 2023
Estimada Diana.Muchas gracias por tu evaluación. Estamos encantados de que hayas disfrutado mucho de nuestro hotel y de nuestro servicio.

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service, restaurants, how clean the hotel is and all the workers are very accommodating. Super Great Hotel.
Stayed 6 nights in Jul 2023
Response from Guillermo Varela | Managing Director on Sep 2, 2023
Dear Jose, We’re so glad to hear that you enjoyed your stay. We are looking forward to welcome you back sometime soon for another memorable experience.

10/10 Excellent

Michael

Stayed 4 nights in Jul 2023
Response from Guillermo Varela | Managing Director on Sep 2, 2023
Dear Michael, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Juventino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a next level from the time you check in to when are taken to your room! The hotel is top of the line in every aspect. They took really good care of us. The upgrade we got was amazing in style ands the room was really nice with a balcony and private patio for ourselves.
Stayed 1 night in Jul 2023
Response from Guillermo Varela | Managing Director on Sep 2, 2023
Dear Juventino Thank you very much for your note and feedback. I am thrilled to hear that our team was able to make a positive impression on your stay. At Rosewood, we always strive for excellence and deliver the best service to our guests. We look forward to welcoming you back for another memorable experience soon.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay
Simply you cannot beat the combination of a beautiful property, caring staff, amazing self care treatment, location, and delicious meals and drinks. Highly recommend others to check it out!
Stayed 4 nights in Jun 2023
Response from Guillermo Varela | Managing Director on Jul 15, 2023
Dear Melanie,Thank you very much for your note and feedback.I am thrilled to hear that our team was able to make a positive impression on your stay. At Rosewood, we always strive for excellence and deliver the best service to our guests. Your additional feedback is well taken and happy to inform that we have started making changes to improve the shortcomings described.We look forward to welcoming you back for another memorable experience soon.

10/10 Excellent

Carol, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent option for your stay in SMA. All the staff is very attentive, the hotel is beautiful. We loved our room...the beds are extremely comfortable, we had a beautiful terrace with a view to the Parroquia. Also the SPA is an experience not to be missed. Montserrat in Guest Relations was extremely helpful in planning our stay, making our restaurant reservations and places to visit. We would definitely recommend this property and can't wait to come back!
Stayed 4 nights in Jun 2023
Response from Guillermo Varela | Managing Director on Jul 15, 2023
Dear Carol,We’re so glad to hear that you enjoyed your stay. We are looking forward to welcome you back sometime soon for another memorable experience. Rest assured that your kind words have been shared with Montserrat.

10/10 Excellent

Brenda

Stayed 2 nights in Jun 2023
Response from Guillermo Varela | Managing Director on Jun 27, 2023
Dear Guest,We’re so glad to hear that you enjoyed your stay. We are looking forward to welcome you back sometime soon for another memorable experience. Cordially,

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice propert
Stayed 1 night in Jun 2023
Response from Guillermo Varela | Managing Director on Jun 27, 2023
Dear Guest,We are delighted to know that you had a wonderful time, we are looking forward to welcome you back sometime soon for another memorable experience.Cordially,

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in May 2023
Response from Guillermo Varela | Managin Director on Jun 27, 2023
Dear Guest,Thank you very much for your note and feedback.I am thrilled to hear that our team was able to make a positive impression on your stay. At Rosewood, we always strive for excellence and deliver the best service to our guests. Your additional feedback is well taken and happy to inform that we have started making changes to improve the shortcomings described.We look forward to welcoming you back for another memorable experience soon.Best,

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, good food and good staff but super noisy because events in the compound of the hotel and too many fireworks all day and night.
Stayed 3 nights in May 2023
Response from Guillermo Varela | Managing Director on Jun 27, 2023
Dear Guest,We are so sad to hear that you have had this problem. We are working hard to make sure it never happens again.Thank you for taking the time to share your feedback with us – it’s always appreciated.Cordially,

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Guillermo Varela | Managing Director on Jul 15, 2023
Dear Guest,We are delighted to know that you had a wonderful time, we are looking forward to welcome you back sometime soon for another memorable experience.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful
Stayed 3 nights in May 2023

4/10 Poor

Gretchen

Stayed 3 nights in Apr 2023

8/10 Good

Gabriela

Stayed 1 night in Apr 2023

10/10 Excellent

Gabriela

Stayed 2 nights in Apr 2023

8/10 Good

Gabriela

Stayed 1 night in Apr 2023

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Thomas Flory, Rockport

Stayed 6 nights in Apr 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la experiencia en el hotel fue espectacular

10/10 Excellent

Sanaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

dina

Stayed 2 nights in Feb 2023

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Jan 2023

10/10 Excellent

Herbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we’ve stayed. We were 50 years in global physical commodities business, traveling the world extensively, staying in enumerable hotels, this says something about Rosewood.

10/10 Excellent

Jacobo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful.
Stayed 4 nights in Nov 2022