The room was not clean, several broken items, the shower did not work properly, bad layout, tv didn’t work (only occasionally) a tech was sent who have not a clue, no safe locks on doors the maids did not deliver daily items like coffee, bathroom items, not allowed you to place a “do not disturb sign “ at the door having maids knocking at door loudly while trying to rest, and entering the room without warning or when they wanted, while in the shower or changing clothes, it was very frustrating, I do not know who managed it but, far from good service/experience, just to put it in a simple way, I WILL NEVER EVER STAY THERE AGAIN EVEN IF FREE!