Estimado Christian Murillo, muchas gracias por compartirnos su calificación y comentariosEstamos muy contentos de ver que disfrutó de su estancia durante su visita a Guadalajara. Nos dará mucho gusto atenderle nuevamente durante sus viajes a nuestra linda ciudad. Cordialmente,

TrentThank you very much for your excellent score and great cooment about Tania. We will make sure to share with her. Appreciate your preferenceCordially,Patricia Chapman

MarkThank you very much for your excellent score. We appreciate your preferenceCordially,Patricia Chapman

Chantia Thank you very much for your excellent score and good comments. We appreciate your preferenceCordially,Patricia Chapman

Maria muchísimas gracias por su excelente calificación y buen comentario. Le agradecemos su preferencia Atentamente,Patricia Chapman

Dear Jordana, thank you very much for sharing your rating and comments with us.We are very happy to see that you have enjoyed the stay during your visit to Guadalajara.We will be very happy to serve you again during your trips to our beautiful city. Cordially,

Dear Maria, thank you very much for sharing your rating and comments with us.We are very happy to see that you have enjoyed the stay during your visit to Guadalajara.We will be very happy to serve you again during your trips to our beautiful city. Cordially,

Dear Robert Marc, first of all, thank you for choosing Presidente InterContinental Guadalajara for your recent stay and for taking the time to give us your comments. It is my deepest regret to read that you went through these inconveniences during your stay with us; I assure you that the circumstances you described are not typical in order of the high standards we strive to provide. We pride ourselves on creating memorable experiences for our guests and, it is for that reason that, we focus on following the highest standards of quality and service. I will work hand in hand with our heads of the different departments to ensure that all our staff are fully committed to our guests. I hope you give us the opportunity to have you back and be able to eradicate the image that this occasion took away and replace it with the service and quality that distinguish us. Cordially

Mauricio muchísimas gracias por su excelente calificación y buen comentario. Le agradecemos su preferenciaAtentamente,Patricia Chapman

MarouMuchísimas gracias por su excelente calificación y preferencia Atentamente,Patricia Chapman

Michelle thank you very much for your excellent score and good comments. We appreciate your preferenceCordially,Patricia Chapman

Dear Killian, thank you very much for your rate and for the time it took to share it with us. Your comments are very important to us as they allow us to improve our areas of opportunity, Cordially

Claudia, thank you very much for your excellent score and good comments. We appreciate your preferenceCordially,Patricia Chapman

Thank you very much for your excellent score and good comments. We appreciate your preferenceCordially,Patricia Chapman

Rebecca muchísimas gracias por su preferencia Atentamente,Patricia Chapman

Thank you very much for your excellent score and good comments. We appreciate your preferenceCordially,Patricia Chapman

Dear Christy, thank you very much for sharing your rating and comments with us.We are very happy to see that you have enjoyed the stay during your visit to Guadalajara.We will be very happy to serve you again during your trips to our beautiful city. Cordially,

Dear Manuel, thank you very much for sharing your rating and comments with us.We are very happy to see that you have enjoyed the stay during your visit to Guadalajara.We will be very happy to serve you again during your trips to our beautiful city. Cordially,

Xavier múchisimas gracias por su preferenciaAtentamentePatricia Chapman

Dear Diego, first of all, thank you for choosing Presidente InterContinental Guadalajara for your recent stay and for taking the time to give us your comments. It is my deepest regret to read that you went through these inconveniences during your stay with us; I assure you that the circumstances you described are not typical in order of the high standards we strive to provide. We pride ourselves on creating memorable experiences for our guests and, it is for that reason that, we focus on following the highest standards of quality and service. I will work hand in hand with our heads of the different departments to ensure that all our staff are fully committed to our guests. I hope you give us the opportunity to have you back and be able to eradicate the image that this occasion took away and replace it with the service and quality that distinguish us. Cordially

Muchísimas gracias por su excelente calificación y preferencia Atentamente,Patricia Chapman

Estimado David, Antes que nada, gracias por elegir Presidente InterContinental Guadalajara para su reciente estancia y por haberse tomado el tiempo para darnos sus comentarios. Realmente lamentamos leer que no cumplimos con nuestro compromiso de ofrecerle un total descanso durante su visita. Nuestro principal objetivo es ofrecer un alto nivel de calidad hospitalaria a todos nuestros huéspedes. Por favor, me gustaría saber más acerca de lo que sucedió ya que estaremos tomando las acciones necesarias para evitar que estas situaciones se repitan. Mi contacto es itzel_torres@grupopresidente.comDe nuevo le agradecemos su preferencia y esperamos que nos dé la oportunidad de ofrecerle nuestros servicios en el futuro. Cordialmente,

Thank you for your excellent score and good comment. We appreciate your preferenceCordially,Patricia Chapman

Estimada Maria Montserrat, muchas gracias por compartirnos su calificación.Lamentamos escuchar que no hayamos cumplido totalmente sus expectativas. Estaremos tomando en cuenta esta sugerencia para mejorar el servicio a nuestros clientes.De nuevo le agradecemos su preferencia y esperamos que nos dé la oportunidad de ofrecerle nuestros servicios en el futuro.Cordialmente,

Dear SeanIt is a real feeling of disappointment to read your review since you found throughout your stay situations atypical of the service that our brand usually offers.I appreciate your feedback, assuring you that the details mentioned will be brought to the attention of the heads of each area in order to ensure that these details do not lead to any other experience in the future.We hope you had a pleasant homecoming.

Estimado JorgeAgradecemos su amable comentario, es un honor haberle hospedado y que haya pasado una estancia placentera, disfrutando de nuestras instalaciones, asi como del cálido servicio brindado por nuestro personal.¡Esperamos verlo en un futuro cercano!

Muchísimas gracias por su preferencia Atentamente,Patricia Chapman

Muchísimas gracias por su excelente calificación y preferencia Atentamente,Patricia Chapman

Thank you very much for your excellent score and great comments. We appreciate your preferenceCordially,Patricia Chapman

Muchísimas gracias por su excelente calificación y preferencia Atentamente,Patricia Chapman

Muchísimas gracias por su preferenciaAtentamente,Patricia Chapman

Muchísimas gracias por su excelente calificación, le agradecemos su preferencia Atentamente,Patricia Chapman

Thank you very much for your excellent score and we will follow up on the menudo.We appreciate your preferenceCordially,Patricia Chapman

Estimado Bernardo, antes que nada, gracias por elegir Presidente InterContinental Guadalajara para su reciente estancia y por haberse tomado el tiempo para darnos su calificación. Es mi más profundo pesar ver que pasó por estos inconvenientes durante su estancia con nosotros; Le aseguro que las circunstancias que describió no son típicas con los altos estándares que nos esforzamos por brindar. Nos enorgullecemos de crear experiencias memorables para nuestros huéspedes y, para ello, nos enfocamos en seguir los más altos estándares de calidad y servicio. Trabajaré de la mano de nuestros jefes de los diferentes departamentos para asegurar que todo nuestro personal esté completamente comprometido con nuestros huéspedes. Espero nos dé la oportunidad de tenerle de regreso y poder erradicar la imagen que se llevó ésta ocasión y reemplazarla por el servicio y calidad que nos distinguen. Saludos,

Estimado Abel, antes que nada, gracias por elegir Presidente InterContinental Guadalajara para su reciente estancia y por haberse tomado el tiempo para darnos sus comentarios. Es mi más profundo pesar leer que pasó por estos inconvenientes durante su estancia con nosotros; Le aseguro que las circunstancias que describió no son típicas con los altos estándares que nos esforzamos por brindar. Nos enorgullecemos de crear experiencias memorables para nuestros huéspedes y, para ello, nos enfocamos en seguir los más altos estándares de calidad y servicio. Trabajaré de la mano de nuestros jefes de los diferentes departamentos para asegurar que todo nuestro personal esté completamente comprometido con nuestros huéspedes. Espero nos dé la oportunidad de tenerle de regreso y poder erradicar la imagen que se llevó ésta ocasión y reemplazarla por el servicio y calidad que nos distinguen. Saludos,

Dear Elia, First of all, thank you for choosing Presidente InterContinental Guadalajara for your recent stay and for taking the time to give us your comments. It is my deepest regret to read that you went through these inconveniences during your stay with us; I assure you that the circumstances you described are not typical in order of the high standards we strive to provide. We pride ourselves on creating memorable experiences for our guests and, it is for that reason that, we focus on following the highest standards of quality and service. I will work hand in hand with our heads of the different departments to ensure that all our staff are fully committed to our guests. I hope you give us the opportunity to have you back and be able to eradicate the image that this occasion took away and replace it with the service and quality that distinguish us. Cordially

Dear Annette, Thank you very much for your feedback and for the time it took to share it with us. Your comments are very important to us as they allow us to improve our areas of opportunity, I will be checking with my team, this point that you kindly mentioned us to solve them as soon as possible. Thanks for the positive comments that you bring us about our staff. Cordially,

Dear Raymundo, thanks for stay with us, and for take you the time to write and rate us! We are really happy to read your comments about our property and staff. We will wait till see you the next time !

Thank you very much for your excellent score and good comment.We appreciate your preference Cordially,Patricia Chapman

Estimada Rosa, muchas gracias por compartirnos su calificación y comentarios.Estamos muy contentos de ver que disfrutó de su estancia durante su visita a Guadalajara. Nos dará mucho gusto atenderle nuevamente durante sus viajes a nuestra linda ciudad. Cordialmente,

Estimada Patricia, muchas gracias por compartirnos su calificación y comentarios.Estamos muy contentos de leer que disfrutó de su estancia durante su visita a Guadalajara. Nos dará mucho gusto atenderle nuevamente durante sus viajes a nuestra linda ciudad. Cordialmente,

Estimado Sergio Jesus, muchas gracias por compartirnos su calificación y comentarios.Estamos muy contentos de leer que disfrutó de su estancia durante su visita a Guadalajara. Nos dará mucho gusto atenderle nuevamente durante sus viajes a nuestra linda ciudad. Cordialmente,

Estimada Martha, muchas gracias por compartirnos su calificación y comentarios.Estamos muy contentos de leer que disfrutó de su estancia durante su visita a Guadalajara. Nos dará mucho gusto atenderle nuevamente durante sus viajes a nuestra linda ciudad. Cordialmente,

Dear Javier, First of all, thank you for choosing Presidente InterContinental Guadalajara for your recent stay and for taking the time to give us your comments. It is my deepest regret to read that you went through these inconveniences during your stay with us; I assure you that the circumstances you described are not typical in order of the high standards we strive to provide. We pride ourselves on creating memorable experiences for our guests and, it is for that reason that, we focus on following the highest standards of quality and service. I will work hand in hand with our heads of the different departments to ensure that all our staff are fully committed to our guests. I hope you give us the opportunity to have you back and be able to eradicate the image that this occasion took away and replace it with the service and quality that distinguish us. Cordially

Thank you very much for your preferenceCordially,Patricia Chapman

Thank you very much for your comments. Did you contact our hotel about this. We could of help you with the doctor .We have no other report on guests being poisoning.SincerelyPatricia Chapman

Muchísimas gracias por su excelente calificación y buen comentario.Le agradecemos su preferencia Atentamente,Patricia Chapman

Thank you very much for your excellent score and good comments. We appreciate your preference Cordially,Patricia Chapman

Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at Presidente InterContinental Guadalajara.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. We will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.CordiallyPatricia Chapman

Estimada Claudia, muchas gracias por compartirnos su calificación. Estamos muy contentos de leer que disfrutó de su estancia durante su visita a Guadalajara. Nos dará mucho gusto atenderle nuevamente durante sus viajes a nuestra linda ciudad. Cordialmente