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Reviews of Ejecutivo Express Guadalajara Providencia - Av México

3 out of 5
Ejecutivo Express Guadalajara Providencia - Av México
Avenida Mexico, 2920, Terranova, Guadalajara, JAL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1006 reviews" "
Rating 8 - Good. 259 out of 1006 reviews" "
Rating 6 - Okay. 69 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is around a lot of dining places and there is a Wal-Mart around there.
Stayed 8 nights in Apr 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

RAFAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
BATHROOM SMELL BAD. LIKE A SEWER. HAD A DRAIN COVER THAT MOVED AND EXPEL BAD ODOR
Stayed 3 nights in Apr 2024

8/10 Good

Elisa Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La relación precio-beneficio es buena, sin embargo, la calidad del desayuno incluido ha disminuido.
Stayed 3 nights in Apr 2024

8/10 Good

Elisa Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La primera vez que me hospedé en ese hotel, tenía bajas expectativas, sobre todo en el desayuno incluido y superó por mucho mis expectativas. Esta vez que regresé, la limpieza, instalaciones, etc siguen siendo excelentes, pero siento que el desayuno ha bajado de calidad.
Stayed 4 nights in Apr 2024

6/10 Okay

Jesus D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walls are thin… the noise coming across from folks in the next room and early in the morning was directly in my ear. Additionally, I received an early wake up call that house keeping was coming around. By the time I left for dinner at 7 pm, they were yet to arrive.
Stayed 2 nights in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I come to GDL on biz
Stayed 3 nights in Mar 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Richard

Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the location was safe. Great tequila bar in walking distance. I will stay here again. Only small issue was the shower was on the smaller side.
Stayed 3 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast excellent
Stayed 3 nights in Feb 2024

8/10 Good

Evelyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lilia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and great service. However, the bottle gift was a joke. It was a small bottle not a regular wine bottle.
Stayed 1 night in Jan 2024

10/10 Excellent

Eloisa

Stayed 1 night in Jan 2024

10/10 Excellent

Hernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fresh, delicious breakfast!!
Stayed 3 nights in Jan 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Ejecutivo Express after our preferred hotel down the block filled up. Ejecutivo Express was adequate. We have minor complaints, but would return if necessary . Breakfast is nice and a big plus. The room was immaculate. Our stay was generally quiet. The desk clerk spoke English and was very helpful. Terra Nova reminds us of Beverly Hills. It's a great, safe neighborhood. Cleaning staff removed a cheesecake we saved and failed to replace the water bottles. There was only one bedside outlet, shared with the bedside light. My daughter was kicked off wifi multiple times, which she said was slow but I found to be fine. One of the two keycards did not work, but after three replacement attempts, we gave up. The shower was hot, but a good bit of it escapes the enclosure. Hint: The toilet flush switch is hidden below the shelf, on top. All minor things, but they added up, enough that it will be our second choice. I really looked forward to the rest of that cheesecake.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rosa, Merced

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Paola

Stayed 3 nights in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Gustavo

Stayed 4 nights in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Claudia A

Stayed 3 nights in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Maria - Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my second stay, I really appreciate the cleaniness throughout. Beds are comfortable, spacious room. Location is perfecf. I feel safe walking to the bakery on the next block over, delicious hot chocolate. make use of the outdoor patio. I highkly recommend.
Stayed 4 nights in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

RAFAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, great location
Stayed 2 nights in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Ileana

Stayed 1 night in Dec 2023

10/10 Excellent

Karla Angelica

Stayed 1 night in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

RAFAEL

Stayed 1 night in Dec 2023
Response from Maru Aguirre on Feb 12, 2024
Muchas gracias por su amable valoración fue muy grato atenderle y le esperamos muy pronto de regreso. Gracias por elegirnos.

10/10 Excellent

Roger, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

RAFAEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023
Response from Estimado huésped on Dec 27, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

MARIAN

Stayed 1 night in Dec 2023
Response from Estimado huesped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Mónica receptionist was great at checking us in!
Stayed 1 night in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Rosa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super recommended 10 ⭐️
Stayed 4 nights in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Silvia Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Rosa Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Fernando Benito

Stayed 1 night in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good
Stayed 3 nights in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Alma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful, very safe location
Stayed 3 nights in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

yolanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Ejecutivo Express. It was a clean and comfortable. The staff was very attentive and friendly. The price was good and free breakfast is a plus. I loved the fresh fruit they provided every morning and the chilaquiles. We will definitely choose this hotel again if we are in Guadalajara.
Stayed 5 nights in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

2/10 Terrible

Jorge

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk told me that Iwas going to get a courtesy gift from Expedia but I never received it, plus customer service was very rude!!
Stayed 3 nights in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Amaury de Jesús

Stayed 1 night in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

2/10 Terrible

Miriam

Stayed 2 nights in Nov 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

nahun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

2/10 Terrible

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
Room was very bad
Stayed 9 nights in Oct 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

6/10 Okay

raul

Stayed 3 nights in Oct 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient hotel. Great, polite service.
Stayed 2 nights in Oct 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All employees are very friendly and attentive and will back again
Stayed 5 nights in Oct 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Keon Hyung

Stayed 3 nights in Oct 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Suleyka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, we got offered complimentary breakfast which was a nice surprise. The food options and quality were great. Would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Estimado huésped on Dec 8, 2023
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.