Hall

Best Western Greenville Airport Inn – Avis

2.5 out of 5
Best Western Greenville Airport Inn
5009 Pelham Road, Greenville, SC

Avis

7,8

Bien

Note de 10 – Excellent, d’après 397 avis sur 1000." "
Note de 8 – Bien, d’après 303 avis sur 1000." "
Note de 6 – Acceptable, d’après 141 avis sur 1000." "
Note de 4 – Médiocre, d’après 75 avis sur 1000." "
Note de 2 – Terrible, d’après 84 avis sur 1000." "

8,0/10

Propreté

8,4/10

Service et personnel

7,4/10

Commodités

7,6/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Sherri Lynn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Quiet, clean, staff great
Séjour de 1 nuit en mai 2024
Pamela Solarek a répondu le 13 mai 2024
Thank you, Sherri!

10/10 – Excellent

Noé

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Fácil de llegar y incorporarse ala autopista.
Séjour de 1 nuit en mai 2024
Pamela Solarek a répondu le 13 mai 2024
Thank you!

8/10 – Bien

Wendy, West Union

Close to the airport, well priced but very basic.
Séjour de 1 nuit en mai 2024
Pamela Solarek a répondu le 10 mai 2024
Thank you, Wendy

8/10 – Bien

Heather

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
decent for the price and was quiet. Near a lot of food and stores. Would stay again if in the area. The outside seating areas they had and the pool was really clean/nicely decorated. Rooms could be more updated but was happy with my stay. Staff was nice and professional.
Séjour de 3 nuits en mai 2024
Pamela Solarek a répondu le 6 mai 2024
Thank you, Heather. We will be doing a remodel later this year.

10/10 – Excellent

HOWARD CHARLES

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staffing was really friendly and helpful. Breakfast was good and close to everything.
Séjour de 3 nuits en mai 2024
Pamela Solarek a répondu le 6 mai 2024
Thank you, Harold!

2/10 – Terrible

Nancy

Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
They said they had an airport shuttle - two people told me to be there at a bit before 9. When I went there, they told me that the shuttle did not run until 11. so I had to drive to the airport and pay to park on the last level. I also had to haul my suitcase, my laptop bag and two other bags there by myself and I am 80. The eggs were cold a breakfast and they were out of sausage and made NO move to replace it.
Séjour de 1 nuit en mai 2024
Pamela Solarek GM a répondu le 3 mai 2024
Ma'am the young lady told me you walked in at 9 and threw the key at her and another guest confirmed. We were there to take you to the airport. I also went outside to look for you and the other customer stated that you walked out and got into a car and left. I'm sorry you had that confusion.

8/10 – Bien

Arturo

Séjour de 2 nuits en avril 2024
Pamela Solarek a répondu le 19 mai 2024
Thank you, Arturo

8/10 – Bien

Russ

Points forts : Propreté, service et personnel
Séjour de 2 nuits en avril 2024
Pamela Solarek a répondu le 28 avr. 2024
Thank you, Russ

6/10 – Acceptable

Michael

Voyage d’affaires
Points forts : Service et personnel
Staff were very friendly and helpful. The property includes a very nice pool area located in a center court area. Adjacent properties include a Burger King on one side and a Waffle House (Avoid) on the other. The room was very spacious that included a large mini fridge, microwave, coffee maker, iron and ironing board. The a/c unit was great. Room was clean. Staff made this stay great. It is very close to the airport and is adjacent to the highway - which is a real noise producer for sure.
Séjour de 2 nuits en avril 2024
Pamela Solarek a répondu le 24 avr. 2024
Thank you, Michael. We hope you'll visit us again and we can achieve a 4 or 5 star rating. Safe travels.

10/10 – Excellent

Ted

Points forts : Commodités, état et installations de l’hébergement
Always a great place to stay Affordable and has breakfast 7 days a week and very convenient The staff is always friendly and helpful and it's clean I always stay here when I'm in Greenville and hope they don't get completely booked when I need to stay in greenville
Séjour de 1 nuit en avril 2024
Pamela Solarek a répondu le 22 avr. 2024
Thank you, Ted!

8/10 – Bien

Donna

Voyage en famille, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful area. Came to Greenville area looking to relocate here, this was the perfecr motel to stay.
Séjour de 1 nuit en avril 2024
Pamela Solarek a répondu le 22 avr. 2024
Thank you, Donna!

8/10 – Bien

Magdalena

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was a good place to stay for a night. However, some of the male guests were hanging out in the parking lot (for more than a couple of hours) next to their truck, conversing. I could hear a child banging on one of my walls but it stopped as soon as I made some noises to let them know the next door room was occupied. Also, another next door guest was playing music at a low/medium volume but it was already 10:45pm on a Saturday night. Once I put on ear plugs, it did not bother me. Overall, it was not a quiet hotel.
Séjour de 1 nuit en avril 2024
Pamela Solarek a répondu le 15 avr. 2024
I'm sorry for the noise. We do have some construction crews that stay here and that's more than likely who we're hanging out. We hope you'll come back to see us.

6/10 – Acceptable

Keith

Séjour de 1 nuit en avril 2024
Pamela Solarek a répondu le 15 avr. 2024
Thank you

10/10 – Excellent

Jerold L.

Points forts : Service et personnel
Séjour de 1 nuit en avril 2024
Pamela Solarek a répondu le 12 avr. 2024
Thank you, Jerold!

10/10 – Excellent

Rickey

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean bedding and linens
Séjour de 3 nuits en mars 2024
Pamela Solarek a répondu le 9 avr. 2024
Thank you, Rickey!

10/10 – Excellent

Reynaldo E

Points forts : Propreté, service et personnel
Séjour de 1 nuit en mars 2024
Pamela Solarek a répondu le 27 mars 2024
Thank you, Reynaldo!

10/10 – Excellent

Christian

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Love this place. Had a great stay for my vacation
Séjour de 6 nuits en mars 2024
Pamela Solarek GM a répondu le 11 mars 2024
Thanks so Much!

10/10 – Excellent

Susan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Will be booking another stay here
Séjour de 2 nuits en mars 2024
Pamela Solarek GM a répondu le 11 mars 2024
We appreciate you!

10/10 – Excellent

Keith

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Good breakfast.
Séjour de 2 nuits en février 2024
Pamela Solarek a répondu le 1 mars 2024
Thank you, Keith!

4/10 – Médiocre

Paul

Voyage en famille
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The room was loaded with cobwebs i found a cockroach in the bathroom. Cleaning did not come everyday.
Séjour de 5 nuits en février 2024
Pamela Solarek GM a répondu le 20 févr. 2024
Paul I'm so sorry you were disappointed with the cleaning service in your room. I will surely follow up with housekeeping.

6/10 – Acceptable

Jeffrey

Voyage de couple, Voyage avec des animaux de compagnie
The only thing this hotel has going for it is that is near the highway. Although the rooms appeared clean, there was a good bit of noise all day long. Also, it looks like there were long-term residence, which is never a good thing. The desk staff was helpful and did move us to another room when we complained about the noise. And OK place to stay for a night especially if you have a pet.
Pamela Solarek a répondu le 18 févr. 2024
I'm sorry your stay didn't meet expectations. We are not a long-term property, but we do have several work crews that come weekly. I hope you'll give us another chance to better impress you.

8/10 – Bien

Johnny

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024
Pamela Solarek a répondu le 15 févr. 2024
Thank you, Johnny!

8/10 – Bien

Sarah

Séjour de 1 nuit en février 2024
Pamela Solarek a répondu le 6 févr. 2024
Thank you, Sarah!

10/10 – Excellent

Jacob

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024
Pamela Solarek a répondu le 4 févr. 2024
Thank you, Jacob!

10/10 – Excellent

Jim

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to the airport. Great customer service.
Séjour de 1 nuit en janvier 2024
Pamela Solarek a répondu le 24 janv. 2024
Thank you, Jim!

10/10 – Excellent

Dwight

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff were friendly and the facility was clean
Séjour de 1 nuit en janvier 2024
Pamela Solarek a répondu le 22 janv. 2024
Thank you, Dwight!

10/10 – Excellent

Brian

Voyage en famille, Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stay is going well so far. Bed is a little uncomfortable but other than that, everything else is good
Séjour de 1 nuit en janvier 2024
Pamela Solarek a répondu le 15 janv. 2024
Thank you, Brian!

6/10 – Acceptable

TONYA M

Points faibles : État et installations de l’hébergement
Séjour de 1 nuit en janvier 2024
Pamela Solarek a répondu le 11 janv. 2024
I'm sorry you weren't completely satisfied with your stay. We hope you will give us another chance to better impress you.

8/10 – Bien

Fabio

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The staff was great
Séjour de 1 nuit en décembre 2023
Pamela Solarek a répondu le 29 déc. 2023
Thank you, Fabio!

10/10 – Excellent

Heather

Séjour de 1 nuit en décembre 2023
Pamela Solarek a répondu le 29 déc. 2023
Thank you, Heather!

6/10 – Acceptable

Mandy

Pamela Solarek a répondu le 6 févr. 2024
We hope to reach a 4 or 5 next time.

10/10 – Excellent

Linda

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
Pamela Solarek a répondu le 13 déc. 2023
Thank you, Linda!

8/10 – Bien

Michael

Séjour de 1 nuit en décembre 2023
Pamela Solarek a répondu le 26 déc. 2023
Thank you, Michael

2/10 – Terrible

Sandy

Points faibles : Propreté, commodités et état et installations de l’hébergement.
I didn’t like it at all. I checked out before time.
Séjour de 3 nuits en novembre 2023
Pamela Solarek a répondu le 5 déc. 2023
I'm sorry that your were dissatisfied with your stay. If you would like to discuss what you didn't like about the hotel, give me a call. Safe travels.

6/10 – Acceptable

TIMOTHY

Séjour de 1 nuit en décembre 2023
Pamela Solarek a répondu le 5 déc. 2023
I'm sorry you were unhappy with your stay. Did you experience any issues?

2/10 – Terrible

Rachel

Séjour de 1 nuit en novembre 2023
Pamela Solarek GM a répondu le 18 déc. 2023
We are sorry you disliked your stay. We hope we can achieve 4-5 stars for you next time.

10/10 – Excellent

Angela

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en novembre 2023
Pamela Solarek a répondu le 20 nov. 2023
Thank you, Angela!

10/10 – Excellent

Seth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
very good
Séjour de 1 nuit en novembre 2023
Pamela Solarek a répondu le 20 nov. 2023
Thank you, Seth!

4/10 – Médiocre

Heidi

Voyage d’affaires
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
The room had a lot of space but definitely needs a makeover. Things need to be repainted and replaced. There was a used bar of soap still in the shower so I didn’t use the shower at all. Stayed the night and out first thing in the morning.
Séjour de 1 nuit en novembre 2023
Pamela Solarek a répondu le 14 nov. 2023
We are planning an update soon so we hope you will give us another chance. I am sorry about the soap and will speak with my housekeeping supervisor about it.

4/10 – Médiocre

Diana

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
The staff were nice, but the motel was dated and not well-kept.
Séjour de 1 nuit en novembre 2023
Pamela Solarek GM a répondu le 13 nov. 2023
Thank you for your comments about our staff. We have a planned renovation in 2024. You will be surprised so please come back again.

10/10 – Excellent

Christy

Points forts : Propreté, état et installations de l’hébergement
Would go back there.
Séjour de 2 nuits en novembre 2023
Pamela Solarek GM a répondu le 13 nov. 2023
Thank you Christy. Appreciate you,

6/10 – Acceptable

julie

Voyage en groupe
Points forts : Propreté, service et personnel
Probably the worst Best western that I had ever stayed at. Sketchy area, lots of sirens throughout the night. TV kept asking for a passcode. It was clean and convenient to I-85. If I had been by myself and would have found a different hotel.
Séjour de 2 nuits en novembre 2023
Pamela Solarek a répondu le 6 nov. 2023
I am sorry that you did not enjoy your stay. Our area is safe, not sketchy. The sirens you heard were more than likely on the interstate. There is a hospital on the next exit. I wish you would've contacted the front desk to fix the TV. We wish you safe travels.

10/10 – Excellent

Erik

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en octobre 2023
Pamela Solarek a répondu le 30 oct. 2023
Thank you, Erik!

8/10 – Bien

Denise

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Enjoyed ourstah
We enjoyed our stay. Our room was and comfortable. The staff was kind and it was quiet overnight.
Séjour de 1 nuit en octobre 2023
Pamela Solarek a répondu le 27 oct. 2023
Thank you, Denise!

8/10 – Bien

Tracey

Séjour de 1 nuit en octobre 2023
Pamela Solarek a répondu le 12 nov. 2023
Thank you, Tracey!

10/10 – Excellent

Morgan

Voyage de couple, Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
For $80 a night I couldn’t ask for better. All the amenities (microwave, refrigerator, hair dryer, iron and ironing board, safe, soaps in the shower), clean, quiet rooms, friendly staff, good breakfast.
Pamela Solarek a répondu le 20 oct. 2023
Thank you, Morgan!

4/10 – Médiocre

Bonnie

Points faibles : État et installations de l’hébergement
When I booked the hotel, I asked about free shuttle. They said yes and I asked the hours because flight came in at 9:05 PM.They said no problem.I called from the airport and they said no shuttle runs at night! My room was on the 2 nd floor with no elevator! Just old metal steps. A dog barked all night in the next room. The bathroom corners were not clean and the room smelled old. I was extremely disappointed!!! Never stay there-
Séjour de 1 nuit en octobre 2023
Pamela Solarek a répondu le 16 oct. 2023
I am sorry about the shuttle. Our hours are M-F 7am until 9pm. Weekends are 7am until noon. Did you contact the desk about the dog barking? Safe travels.

8/10 – Bien

Paul

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean room and friendly staff. Good breakfast in the morning. Convenient to the freeway.
Séjour de 1 nuit en septembre 2023
Pamela Solarek a répondu le 15 oct. 2023
Thank you, Paul!

6/10 – Acceptable

Madeline

Points forts : Service et personnel
Séjour de 1 nuit en octobre 2023
Pamela Solarek a répondu le 13 oct. 2023
We hope you will give us another chance to better impress you. Safe travels.

8/10 – Bien

Ramona

Voyage de couple
Points forts : Propreté, service et personnel
I did like that there was no carpet in the room; however, the room still had a musty odor. Overall, it served the purpose and for the price was okay.
Séjour de 1 nuit en octobre 2023
Pamela Solarek a répondu le 7 oct. 2023
Thank you, Ramona