Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Reviews of Knights Inn Greensburg

1.5 out of 5
Knights Inn Greensburg
1215 S Main St, Greensburg, PA

Reviews

6.0
Rating 10 - Excellent. 48 out of 429 reviews" "
Rating 8 - Good. 121 out of 429 reviews" "
Rating 6 - Okay. 114 out of 429 reviews" "
Rating 4 - Poor. 68 out of 429 reviews" "
Rating 2 - Terrible. 78 out of 429 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I woke up in the middle if the night to my arm burning. I saw bugs crawling away. I had to spend around $45 and hours cleaning all of my things after I left. I was told I shouldve told staff so they could switch my room. It was around 4 in the morning. I was to exhausted and wouldn't have trusted another room. I requested a refund. I was told the manager would reach out. That never happened. Each staff member says and does things differently. Not even worth the low prices
Stayed 2 nights in Jan 2024
Response from management on Mar 6, 2024
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

2/10 Terrible

Brandy

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed as the room had dog hair on comforter and cigarette burns in sheet and couch. Didn’t look like anything was wiped down or cleaned. The sink wasn’t clean, the cups were in plastic but had holes in the plastic- the tub wasn’t clean- I put a towel down to stand in there. I needed a room for the night because I was on call and I ended up sitting in a computer chair at the desk all night because I wasn’t happy about the bed or couch conditions. The room was a smoking room but smelled terrible when I first opened the door. I do smoke but I guess I expected some type of air freshener or vent. I smoked in the bathroom where there was a vent. At any point I won’t be staying there again. Maybe the nonsmoking rooms are better kept up.
Stayed 1 night in Jan 2024
Response from Management on Jan 14, 2024
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was dirty after filling it up. Before getting into the tub there was a odd color ring around the top of the tub Before we got in it. Nasty
Stayed 2 nights in Apr 2023
Response from management on Feb 1, 2024
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

10/10 Excellent

Chuck

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. The rooms are big and it is quiet there.
Stayed 3 nights in Dec 2023
Response from management on Dec 11, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future.

2/10 Terrible

Elijah

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Very dirty stink has burn holes in blankets the bed bugs on the bed also
Stayed 1 night in Dec 2023
Response from Guest Relations on Dec 8, 2023
Dear Elijah,Thank you for taking the time to share your thoughts with us. We are disappointed to read that we were unable to meet all of your expectations. Your review concerns us because we work closely with pest control to ensure that this does not happen. Your feedback will be shared with our team to see where we may have fallen short. Please consider booking another stay with us so we can show you a much better experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on Oct 29, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

2/10 Terrible

Charles

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay there
We immediately left and did not stay. Terribly stained mattress and pillows. Signs and smell of bed bugs.Bedspread lumpy. Furniture in room old and worn. Absolutely horrendous.
Stayed 1 night in Oct 2023
Response from management on Oct 22, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 9, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from management on Oct 16, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as outdated. Not well maintained. Bugs and gnats. Furniture worn. Breakfast (oatmeal and danish) terrible.
Stayed 2 nights in Sep 2023
Response from management on Oct 2, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

8/10 Good

Edward L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from management on Sep 19, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

2/10 Terrible

Meghan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was horrible. No sheets or pillows for advertised doubled sofa bed. I went to front desk and was told to come back at 7am that's when laundry employees would be in. So I was asked to sleep on a dirty filthy mattress. Refused for 50 minutes to give me another room with somewhere I could rest. At 7:30 day attendent tried to come through door with a key but I had the chain across the door. He is screaming that I wasn't to be in this room. I got dressed and went to front desk. He played stupid when questioned about why was trying to enter my room. Oh by the way don't dare ask for a towel🙄
Stayed 1 night in Sep 2023
Response from Management on Sep 17, 2023
After keeping the other rooms key with you all night,we should charge you for that room as well.be glad we did not do that,and you have a guts to complain??wow…..If you did not move to the room you were given,that’s on you.This is not a full service Hilton or Marriott’s hotel,it’s a budget economy motel.do not expect any service any time.We did our best to accommodate you the best way we could do.we offered and gave you and you kept the key with you also for different room.I don’t think we needed to anything more than that.We appreciate your business,Don’t forget we are a budget economy hotel.Thanks

2/10 Terrible

Tyrone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from management on Sep 12, 2023
We are sorry your experience with our hotel was not 100%., We hope you will give us another opportunity to accommodate your housing needs in the future.

4/10 Poor

Dianne

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from management on Sep 12, 2023
We are sorry your experience with our hotel was not 100%., We hope you will give us another opportunity to accommodate your housing needs in the future.

6/10 Okay

jarred

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from management on Aug 30, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

10/10 Excellent

jason

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nostalgic and som3 charm fri3ndly and loving! br3akfast was hon3ybun and juic3box lol, right n3xt to grav3l bik3/running trail, clos3 to nic3 r3staurants, cl3an but old furnishings, will stay h3r3 again if it is just m3 or if trav3ling and n33d b3d and roof
Stayed 1 night in Aug 2023
Response from management on Aug 28, 2023
we appreciate your feedback. hope to see you in future.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is older and needs updates. The room was clean with a very comfortable bed. Check in and check out was easy. Owners and staff very accommodating. Breakfast could be better. We left a razor power brick and cord they were more than happy mailed it to us.
Stayed 2 nights in Aug 2023
Response from management on Aug 15, 2023
we appreciate your feedback. hope to see you in future.

2/10 Terrible

Garth

Disliked: Amenities
Nastiest stay in my life. Staff was rude. The manager was creepy, rude, and condescending. The room was disgustingly dirty!! Had it booked for three nights, and left the next morning. Only stayed the one night bc we already had plans and didn’t have time to seek other accommodations. Ended up paying for two nights anyway, but it was well worth NOT staying in that crusty room. Do NOT stay at the Knight’s In. In Greensburg!! You will regret it!
Stayed 3 nights in Aug 2023
Response from management on Aug 7, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

2/10 Terrible

Ricky

Disliked: Cleanliness, property conditions & facilities, room comfort
Was not clean smelled bad
Stayed 1 night in Aug 2023
Response from management on Aug 6, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience ever.
Put beside resident occupants that party all night outside with loud music and drinking .
Stayed 2 nights in Jul 2023
Response from management on Jul 31, 2023
Thank you for letting us know about your experience. Had we been aware of these issues while you were with us, we would have been happy to accommodate you accordingly. Rest assured, our crew is looking into the issue, and we hope to see you in the future.

6/10 Okay

daniel W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok
Stayed 1 night in Jul 2023
Response from management on Jul 31, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

6/10 Okay

Ralph

Disliked: Cleanliness, property conditions & facilities, room comfort
House Keeper Needed
Add on charge of $10.00 per dog per night. Be aware of this because I had to come out of pocket with $60.00 for 3 puppies. Rooms not up to base standard. Worn out bedding with stains etc. Sticky floor. They do have sign up for House Keeper Needed (if you are a good cleaning person-Please apply) Overall a safe place to sleep.
Stayed 2 nights in Jul 2023
Response from management on Jul 10, 2023
we appreciate your business and apologize for any inconvenience.

8/10 Good

Leonard

Stayed 3 nights in Jun 2023
Response from management on Jul 19, 2023
we appreciate your feedback. hope to see you in future.

4/10 Poor

Virginia

Stayed 2 nights in Jun 2023
Response from management on Jun 20, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

10/10 Excellent

Jason

Stayed 2 nights in Jun 2023
Response from management on Jun 20, 2023
we appreciate your feedback. hope to see you in future.

4/10 Poor

Marissa

Disliked: Cleanliness, property conditions & facilities
There were bed bugs.
Stayed 2 nights in Jun 2023
Response from management on Jun 12, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..WE ARE NOT ABLE TO LOCATE YOU IN OUR SYSTEM,IF YOU CAN MENTION THE DATE OF ARRIVAL AND CHECKOUT DATE,WE CAN TRY TO RESOLVE THE ISSUE IF THERE IS ANY.PLEASE LET US KNOW ASAPTHANKS

10/10 Excellent

venkata

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2023
Response from management on Jun 12, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future.

6/10 Okay

Michele

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was not real friendly. Facility really in need of updating and repairs . No frills for sure. Cleaning needs improvement.☹️
Stayed 3 nights in May 2023
Response from management on May 30, 2023
Thanks for staying with us .we are trying our best to satisfy all the guest. Hope you will give us another opportunity in future.

2/10 Terrible

jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was disgusting. The property lady came and opened my door at 9 AM without knocking asking if I was going to check out at 11 and then they try to tell me that they were making me leave that day when I already paid for another day. just horrible horrible place.
Stayed 2 nights in May 2023
Response from management on May 24, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

2/10 Terrible

steven

Travelled with group
Disliked: Cleanliness, property conditions & facilities
It is a dive!
Stayed 1 night in May 2023
Response from management on May 23, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

8/10 Good

John

Stayed 1 night in May 2023
Response from management on May 15, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from management on May 15, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future.

6/10 Okay

CONSTANTINOS

Stayed 2 nights in May 2023
Response from management on May 9, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future.

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in May 2023
Response from management on May 6, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future.

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cheap so you get what you paid for just needed sleeping quarters for the day.
Stayed 1 night in Apr 2023
Response from management on May 2, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN,BUT UNFORTUNETLY IF YOU ARE LOOKING FOR CHEAP ROOM ONLINE,AND DO NOT WANT TO PAY FOR YOUR ROOM TO SLEEP THAN YOU ARE RIGHT YOU GET WHAT YOU PAID FOR.THANKS FOR YOUR REVIEW AND HOPE TO SEE YOU AGAIN IN FUTURE,

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 2 nights in Apr 2023
Response from management on Apr 28, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again next year.

2/10 Terrible

karen

Disliked: Staff & service
Old. Very out dated. There were 2 of us. We had 1 hand towel and wash cloth and 2 bath towels, both of which were dirty and had hair on them. The phone didn’t work. I don’t consider bag containing a packet of oatmeal, a store bought crueler, and box of apple juice as breakfast. Read all the reviews before booking. Or not. Just skip this one.
Stayed 1 night in Apr 2023
Response from management on Apr 26, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for the money. Quiet area
My room was nice. It was 1 bed and stayed stayed 2 nights because that all I needed. I found that the staff were real nice and helpfull. The rooms are dated but everything worked and it was clean. I loved the bed. It's hard to describe it but it was heavenly. Maybe my home brought MYPILLOW helped a little the blanket seemed lie a weighted blanket. I've never felt a bed like that. Just something about it that made me sleep like a baby. It had everything I wanted. I'll be back next year and I'll stay a couple extra days. I'll be retired and I'll have more time next year.
Stayed 2 nights in Mar 2023
Response from management on Mar 27, 2023
Thank you for staying with us. We appreciate your feedback. Hope to see you again next year.

2/10 Terrible

Eva

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Nice area nice employee but filthy rooms stains and burn holes in fitted Sheetz mysterious red stain(s) on bathing cloths
Stayed 1 night in Mar 2023
Response from management on Mar 7, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

8/10 Good

Bruce

Liked: Amenities, property conditions & facilities
The property has been in the area for decades with minimal renovations to the entire property. The units have been painted recently but there was a walking hazard toward the bathroom. The metal used to keep the carpet in place was raised and I almost cut my foot had I not been observant. The TV offerings permitted one local channel only as the others did not appear. I did not mention anything to management as I was only there for one night and the check-in experience did not make me feel welcome. I felt uncomfortable when my Driver's License was photocopied during registration. Once again I did not say anything as I did not feel as though I was able to at all. Did not take part in the breakfast as there is a Burger King and McDonalds very close to the property. If you need a place cheap, for one night this could work for you. I don't really recommend it.
Stayed 1 night in Jan 2023
Response from management on Jan 31, 2023
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

2/10 Terrible

Mike

8/10 Good

Ge

Stayed 1 night in Dec 2022

8/10 Good

Melynda

Liked: Cleanliness, staff & service
It was good for a one night stay
Response from management on Dec 11, 2022
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

8/10 Good

Bonnie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect for my needs. Good for short stays.
Stayed 1 night in Nov 2022
Response from Management on Nov 18, 2022
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future

2/10 Terrible

Deborah

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dated and filthy. Bottle caps and candy wrappers behind the door. Dings in the door, probably from the police.
Stayed 1 night in Nov 2022
Response from Management on Nov 8, 2022
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

4/10 Poor

leeca

Stayed 2 nights in Oct 2022

2/10 Terrible

Adam

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very filthy, would never stay here again.
Stayed 1 night in Oct 2022
Response from management on Oct 19, 2022
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

10/10 Excellent

Leah

Stayed 1 night in Oct 2022
Response from management on Oct 19, 2022
Thank you for staying with us. We appreciate your feedback. Hope to see you again in future.

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very dirty. And bugs everywhere
Stayed 1 night in Oct 2022
Response from management on Oct 10, 2022
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Buyer be aware
The television/remote did not work. The phone did not work and the smoke detector was missing.
Stayed 2 nights in Sep 2022
Response from management on Oct 3, 2022
WE REALLY APPRICIATE YOU ARE MENTIONING THE CONCERN. WE DEFINITELY LOOK IN TO THIS MATTER AND TRY TO RESOLVE ASAP, PLEASE ALLOW US TO SERVE YOU AGAIN IN FUTURE..